# NEVERBLAND NEVERBLAND Reviews (13), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 1 connections joined NEVERBLAND's Network [Visit Website](https://neverbland.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/neverbland) **Digital Product Studio** Neverbland has spent the last decade partnering with ambitious entrepreneurs and established enterprises set on redefining their sectors. From startups like Bulb, Lick, Feast-It, TogetherAll to titans like GSK, Paul McCartney and Tik Tok. We're proud to support anyone looking to accelerate their ambition and make a big positive impacts. ## Company Information - Minimum project size: $50,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - London, England (Headquarters) - Founded in 2005 - 1 languages: English ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% Custom Software Development - 20% UX/UI Design - 20% Web Design - 20% Web Development - 10% Branding - 10% Logo ### Focus Areas - Application Platforms: - 100% Amazon Application Development Framework - Branding Focus: - 50% Corporate identity - 20% Product branding - 10% Brand messaging - 10% Brand strategy - 10% Naming - Programming & Scripting: - 40% JavaScript - 40% Typescript - 20% SQL - Frameworks and CMS: - 35% NodeJS - 35% React - 20% React Native - 10% Other frameworks and CMS - User Experience Focus: - 34% UX Strategy - 33% Usability Testing - 33% User Research ### Industries - 40% Consumer products & services - 25% eCommerce - 25% Medical - 10% Arts, entertainment & music ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.4 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: NEVERBLAND's project costs range from under $10,000 to over $2 million, reflecting diverse client sizes and project scopes. Clients praise their value for cost, emphasizing timely delivery, effective communication, and high-quality design, although some desired fixed pricing structures. **Most Common Project Size**: $50,000 to $199,999 based on 11 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $50,000 to $199,999 based on 9 reviews - Web Design: $50,000 to $199,999 based on 7 reviews - Branding: $50,000 to $199,999 based on 4 reviews - UX/UI Design: $1,000,000 to $9,999,999 based on 3 reviews - Custom Software Development: $200,000 to $999,999 based on 2 reviews - Mobile App Development: $1,000,000 to $9,999,999 based on 1 review - Digital Strategy: Confidential based on 1 review - Pay Per Click: Confidential based on 1 review - Search Engine Optimization: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### NEVERBLAND Review Insights Overall Review Rating: 4.7 - Quality: 4.8 - Schedule: 4.5 - Cost: 4.4 - Willing to Refer: 4.7 ### Top Mentions - Great project management (6 mentions) - High-quality work (6 mentions) - Understands their clients' needs (5 mentions) - Creative (4 mentions) - Timely (4 mentions) - Communicative (3 mentions) - Professional (3 mentions) - Exceptional results (2 mentions) - Helpful (2 mentions) - Unique expertise (2 mentions) - Well-organized projects (2 mentions) - Accessible (1 mentions) - Collaborative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Exceptional performance (1 mentions) - Honest (1 mentions) - Knowledgeable (1 mentions) - Puts the customer first (1 mentions) - Results-oriented (1 mentions) ### Review Highlights **Positive Client Outcomes and Metrics** NEVERBLAND’s work often results in measurable positive outcomes such as increased user engagement, reduced bounce rates, improved conversion rates, and overall business growth. **High-Quality Design Skills** NEVERBLAND's design capabilities receive high marks from clients. Their ability to create visually appealing, unique, and functional designs is frequently highlighted as a key strength. **High Client Recommendations** Clients frequently recommend NEVERBLAND to other businesses, citing their successful project outcomes and the positive experiences they had working with the team. **Need for Clearer Upfront Agreement** Clients advise spending more time upfront to agree on deliverables and timelines to avoid misunderstandings and ensure smoother project execution. **Professional and Committed Team** The team at NEVERBLAND is frequently described as professional, committed, and highly responsive, ensuring smooth project execution and client satisfaction. **Areas for Improvement in CMS Training** Some clients noted that more comprehensive training or alignment sessions on CMS functionalities could improve the overall project outcome, suggesting a potential area for enhancement. **Successful Website Development** Clients report that NEVERBLAND delivers high-performing websites with features like SEO optimization, mobile responsiveness, and modern CMS integration. These websites often result in increased user engagement and conversion rates. **Innovative and Creative Solutions** Clients value NEVERBLAND’s creativity and willingness to push boundaries, delivering innovative solutions that enhance brand experiences and set clients apart from competitors. **Effective Use of Modern Technologies** Clients appreciate NEVERBLAND’s use of modern technologies like GraphCMS, Vercel, and Contentful, which contribute to the creation of scalable and efficient digital platforms. **Effective Digital Marketing Strategies** Clients appreciate NEVERBLAND’s ability to develop effective digital marketing strategies, including SEO optimizations, keyword research, and PPC campaigns, which have led to improved digital footprints. ### NEVERBLAND Reviews #### Mobile App Dev & UX/UI for Pharmaceutical Strategic Platform (Featured Review) **The Project** - Services: Branding, Mobile App Development, UX/UI Design, Web Development - Project size: $1,000,000 to $9,999,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: NEVERBLAND has developed a mobile app for a pharmaceutical collaborative strategic platform. They’ve worked on the UX/UI design and started building the product for iPhone, iPad, and desktop devices. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, NMBLR - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Oct 4, 2022 **Feedback Summary**: Although the platform hasn’t been launched, external stakeholders have praised NEVERBLAND’s incredible UX/UI work. The design is visionary, and the project’s traction is outstanding. Moreover, the team is highly professional and committed; they communicate daily and manage everything using Asana. "“Their interpretation of our needs and the design are exceptional.”" **BACKGROUND** Introduce your business and what you do there. I’m the founder of NMBLR, a collaborative strategic platform. The platform provides a structure for people to develop a strategy in the pharmaceutical and biotech sector; it’s a specific market. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We needed to develop the platform for iPhone, iPad, and desktop devices. **SOLUTION** What was the scope of their involvement? Initially, we explained what we wanted, and NEVERBLAND worked on the UX/UI design. They created wireframes, which we then took to our customers for feedback. Afterward, they started to build the platform, and it’s been an iterative process. Each phase is a step; we go through it and then move on to the next. Additionally, they’ve worked on branding as part of the UX/UI design process. They’ve taken care of the logo. What is the team composition? We have a team of three tech people: a lead developer and two other developers. Additionally, there’s a UX/UI designer and a project manager. How did you come to work with NEVERBLAND? I wrote to the Institute of Services in London and asked them to recommend companies. They sent a list of 50–100 companies; we searched each and shortlisted two. NEVERBLAND was the only one that responded. How much have you invested with them? We’ve spent between $1 million–$1.5 million. What is the status of this engagement? We started working with them in November 2020, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We haven’t launched the platform yet; we’re just showing it to people. The design process has been quite long, but the project’s traction is huge. People see it as visionary, and they’ve all commented on the exceptional UX/UI design. How did NEVERBLAND perform from a project management standpoint? We have a daily stand-up meeting. They’re professional and committed, so everything has been fine. We use Asana for project management. What did you find most impressive about them? Their interpretation of our needs and the design are exceptional. Also, the way the developers work has been fascinating. Are there any areas they could improve? Since they’re not our employees, we don’t have control over their availability. However, I’m not sure that they could improve that. In general, everything has been good. Do you have any advice for potential customers? Be clear on the brief and what you’re asking for. Moreover, being involved in the process is vital to pick up any misunderstandings quickly. --- #### Web Dev, Design & SEO for Self-Storage Business **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2023 - Mar. 2024 **Project Summary**: NEVERBLAND developed and designed a website for a self-storage business; they built the site's infrastructure, optimized it for search engines, crafted wireframes, and integrated booking and payment features. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CMO, HOLD Self Storage - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2024 **Feedback Summary**: NEVERBLAND successfully delivered the website on time and within budget—they met all project KPIs. They also ensured stellar project management and maintained it through regular meetings and daily stand-ups. Their innovation and understanding of the client's vision were key elements of their work. ""Overall, the team was excellent to work with."" **BACKGROUND** Please describe your company and position.I am the CMO of HOLD Self StorageDescribe what your company does in a single sentence.We are an urban self storage business helping Londoners make space for what matters. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NEVERBLAND to accomplish?Deliver differentiated brand experienceModernise the online purchase journeyCreate an SEO optimised websiteMake a website that can scale with future growth **SOLUTION** How did you find NEVERBLAND?AUFIWhy did you select NEVERBLAND over others?High ratingsGreat culture fitPrevious client workHow many teammates from NEVERBLAND were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Phase objective: Deliver a high-performing, engaging website that has online enquiry, booking & payment functionality Create a friction-free process for customers to log in to their online portal for account management (pre-defined software see below) Create the site infrastructure to support key PPC strategies (eg. landing pages, lead gen) Ensure full SEO optimisation + infrastructure following the latest Google requirements Target audience: Acquisition of prospective local customers Retention / anti-churn of existing Attic KX customers Task drop: Define full site pages, integrations & requirements Create and sign off the site map and wireframes Work with CPP SEO specialists Page designs and content creation Add SEO optimisation layer to the whole build Build site + test Sign off / Go live **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?On budget and on time as project KPISDescribe their project management. Did they deliver items on time? How did they respond to your needs?the project management was very good. We had regular meetings as well as bigger stage-gate reviews depending on where we were in the project. when things got busier towards the end, I was invited to their daily stand-ups as the client. Regarding deadlines, there was a hard deadline of when the website had to go live (at the same time as a physical location was launched), and Neverbland hit that deadline.What was your primary form of communication with NEVERBLAND?Virtual MeetingWhat did you find most impressive or unique about this company?Their willingness and desire to push the boundaries creatively - I had a vision as the client to bring something new to the self storage industry from a brand and online experience point of view, and Neverbland understood that, and then pushed it further.Are there any areas for improvement or something NEVERBLAND could have done differently?Overall, the team was excellent to work with. The only area in retrospect was perhaps spending a bit more time making sure I understood what we were getting from a CMS side of things. We spent a lot of time on how the site looks & feels, but less on the CMS (ie. back-end). As a result, there was a little misalignment at the end when the CMS was delivered. There could have been a CMS alignment session in the process potentially. --- #### Web Dev & Design for Healthcare Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: May 2021 - Apr. 2023 **Project Summary**: NEVERBLAND developed and designed a website for a healthcare company. The team reviewed the client's current website, created wireframes, designed the UI/UX, and set up a CMS and frontend technologies. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Healthcare Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 30, 2023 **Feedback Summary**: Thanks to NEVERBLAND, the client streamlined their lead generation process, increased time and page, and achieved excellent website performance metrics. From the get-go, the service provider ensured excellent project management. Their expertise and personability were key elements of their work. ""They adapted to our change of scope throughout and ensured all deadlines were met."" **BACKGROUND** Please describe your company and position.I am an executive at a healthcare companyDescribe what your company does in a single sentence.Develops magnetic sensing technology that allows surgeons to accurately locate, stage, and remove breast cancer. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NEVERBLAND to accomplish?Create and deliver a website that showcases our entire portfolio, increases lead generation, and enables scalability **SOLUTION** How did you find NEVERBLAND?Online SearchWhy did you select NEVERBLAND over others?High ratingsGreat culture fitModern brand and workHow many teammates from NEVERBLAND were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design and deliver a new website with a primary goal to showcase our portfolio in a visually engaging way. Alongside a creative overhaul, the main objective for the new site is to be able to retain ability to handle multiple locations and languages, drive and capture leads, and increase awareness of our brand. Key deliverables include: Website discovery review of current website and research of competitive landscape UX design creation of wireframes for each screen based on approved sitemap.UI designnew design of website and page features Development set up of CMS, front-end technologies, code repository and build of site **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Fully functioning website with no technical issuesStreamlined lead generation process Improved mobile responsiveness Good website performance metrics such as page load speed User metrics e.g. increased time on page/site (average session duration)Describe their project management. Did they deliver items on time? How did they respond to your needs?Neverbland managed the project well from start to finish, and acted in timely manner to our development and design requests. They adapted to our change of scope throughout and ensured all deadlines were met.What was your primary form of communication with NEVERBLAND?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Despite changing scope and timelines, Neverbland consistently provided excellent web design, development and technical expertise throughout to ensure our new website was visually appealing, distinctive and functional. We were lucky that the key team members were all approachable throughout and went above and beyond the ensure our project was delivered to our standards.Are there any areas for improvement or something NEVERBLAND could have done differently?Project management towards the end could have been a little better. --- #### Web Design & Dev & UI Design for Tax App **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Mar. - May 2023 **Project Summary**: NEVERBLAND designed the UI for a tax app that allows users to submit their own tax returns. They used Figma to create the designs and provided web development services as well. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CPO, Tommys Tax Ltd - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 19, 2023 **Feedback Summary**: The client was impressed with the final product's output. NEVERBLAND was reliable and met the client's needs at their budget point. The team's high-quality work, technical expertise, timeliness, and communication via Slack contributed to a successful engagement. ""NEVERBLAND’s communication, design skills, and understanding of how we delivered what needed to be delivered were great."" **BACKGROUND** Introduce your business and what you do there.I’m the CPO at Tommys Tax Ltd, a tax app for individuals who want to manage and process their tax returns. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND?We needed help with web design and development.  **SOLUTION** What was the scope of their involvement?We hired NEVERBLAND to guide us as we brought our interactions to life through technology. They helped us with UI design and overall web design using Figma. We had some internal technology and design teammates as well. NEVERBLAND directed us to make sure our development matched the specifications they created.App users could upload their expenses and income information. At the end of the year, they could calculate how much they owed and submit their tax returns through our app.What is the team composition? I worked with NEVERBLAND’s director of project management and head of design. How did you come to work with NEVERBLAND?I worked with them previously and found them to be very trustworthy. How much have you invested with them?We spent less than $10,000.What is the status of this engagement?We worked together from March–May 2023. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?NEVERBLAND did amazing work. They delivered what they said they would on time and within the budget. We measured success by the output of the final product, which was fantastic. Once the website is live, we’ll have more metrics. They were a fantastic agency.How did NEVERBLAND perform from a project management standpoint?They were very organized and stuck to what they said. NEVERBLAND could customize deliverables to fit different budgets. We communicated via Slack. What did you find most impressive about them?NEVERBLAND’s communication, design skills, and understanding of how we delivered what needed to be delivered were great. They were really understanding about our brand and had great knowledge of technology.Are there any areas they could improve?No, they handled everything perfectly.Do you have any advice for potential customers?You’ll be in safe hands.  --- #### Web Dev and Design for Wealth Management Platform **The Project** - Services: Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Dec. 2021 - Ongoing **Project Summary**: NEVERBLAND has built a website for a wealth management platform. They’ve used Figma to iteratively design the site based on stakeholder feedback. They’ve also moved the client’s site to GraphCMS. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Manager, Wealth Management Platform - Industry: Financial services - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 18, 2022 **Feedback Summary**: NEVERBLAND has delivered a fast-loading, well-designed website within the client’s time frame and budget. After launching the new site, the client saw an 80% boost in users year-over-year. They’ve been a hardworking partner who has met with the client for daily stand-ups and managed tasks in Asana. ""They’ve helped us deliver our new visual identity with a unique look and feel website."" **BACKGROUND** Introduce your business and what you do there. I’m a manager for a wealth management platform. I look after the technology and processes that enable our marketing team to thrive and succeed. My responsibilities include overseeing our website to constantly innovate and evolve and managing and augmenting our marketing automation platform to ensure it's properly integrated with our CRM. I also handle performance marketing, playbooks, and mergers and acquisitions. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We went through a rebrand and wanted to translate our new visual identity to our website. **SOLUTION** What was the scope of their involvement? First, we met with NEVERBLAND to go through a scoping exercise where we captured the requirements and agreed on a statement of work. From there, we worked together to ideate and unbox what we wanted to achieve. Then, we moved to the design phase, where NEVERBLAND created various visuals for our stakeholders to review. After sharing several rounds of stakeholder feedback, the team iterated the designs using Figma and produced the final visual. Then, we went into production and started building and testing the site. While NEVERBLAND didn’t create the site from scratch, they moved our technology over to a new, headless CMS called GraphCMS. Once we were satisfied with the final product, we proceeded with deployment.  Since delivering the final website, the team has helped with other web development projects using Sanity CMS. They’ve also continued to support us with business priorities, and value adds for the website. What is the team composition? Our core project team size ranges depending on the project size; we’ve worked with a project manager, designer, and developer for smaller projects. We’ve worked with the same team and 2–3 more developers for larger projects.  How did you come to work with NEVERBLAND? We found NEVERBLAND through a referral from the service provider we engaged to rebrand our visual identity. How much have you invested with them? We invested £113,000 (approximately $127,000 USD) in the website build and £204,000 (approximately $228,000 USD) in additional projects.  What is the status of this engagement? We started working with NEVERBLAND in December 2021. They delivered the website in February 2022; now, we engage them on a retainer to build new sections into the site. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  NEVERBLAND has delivered a website that has brought our visual identity to life, and we’ve been pleased with the results. When we launched the website, we saw an 80% boost in users year-over-year. Our year-to-date user growth has also been tracking at 59% year-over-year. Furthermore, they used headless technology for our CMS, which has modernized the site and made the frontend quicker.  How did NEVERBLAND perform from a project management standpoint? As with most development projects, we’ve faced some challenges, but NEVERBLAND has managed projects well for the most part. I’ve worked with various companies, and it’s typically hard to find a partner who surpasses project management expectations.  It comes down to assigning the right developers to the team because developers can make mistakes. However, NEVERBLAND has always been willing to swap out developers, which we’ve appreciated. Our partnership has been a great learning experience for me, and they’ve worked to find the right team to manage our complex requirements. Overall, I’ve been satisfied with the engagement. NEVERBLAND has been an honest, hardworking partner who has delivered results on time and within budget. We’ve met for daily stand-ups and used Asana to keep track of tasks.   What did you find most impressive about them? NEVERBLAND’s biggest strength is design. We’ve been able to explain our ideas, present the brief, and they’ve digitized our concepts to deliver great designs. They’ve helped us deliver our new visual identity with a unique look and feel website. Are there any areas they could improve? As a business, it’d be beneficial for them to grow and scale the team to access more resources, which they’re doing. We faced some project challenges, but it’s about putting the right developer on the task from the outset.  Do you have any advice for potential customers? I advise others who plan to engage NEVERBLAND, or any development partner, to test, test, test. Ask the team to test everything before it’s delivered, so you don’t need to spend your own time testing. --- #### Mobile App Dev & UX/UI for Pharmaceutical Strategic Platform **The Project** - Services: Branding, Mobile App Development, UX/UI Design, Web Development - Project size: $1,000,000 to $9,999,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: NEVERBLAND has developed a mobile app for a pharmaceutical collaborative strategic platform. They’ve worked on the UX/UI design and started building the product for iPhone, iPad, and desktop devices. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, NMBLR - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Oct 4, 2022 **Feedback Summary**: Although the platform hasn’t been launched, external stakeholders have praised NEVERBLAND’s incredible UX/UI work. The design is visionary, and the project’s traction is outstanding. Moreover, the team is highly professional and committed; they communicate daily and manage everything using Asana. "“Their interpretation of our needs and the design are exceptional.”" **BACKGROUND** Introduce your business and what you do there. I’m the founder of NMBLR, a collaborative strategic platform. The platform provides a structure for people to develop a strategy in the pharmaceutical and biotech sector; it’s a specific market. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We needed to develop the platform for iPhone, iPad, and desktop devices. **SOLUTION** What was the scope of their involvement? Initially, we explained what we wanted, and NEVERBLAND worked on the UX/UI design. They created wireframes, which we then took to our customers for feedback. Afterward, they started to build the platform, and it’s been an iterative process. Each phase is a step; we go through it and then move on to the next. Additionally, they’ve worked on branding as part of the UX/UI design process. They’ve taken care of the logo. What is the team composition? We have a team of three tech people: a lead developer and two other developers. Additionally, there’s a UX/UI designer and a project manager. How did you come to work with NEVERBLAND? I wrote to the Institute of Services in London and asked them to recommend companies. They sent a list of 50–100 companies; we searched each and shortlisted two. NEVERBLAND was the only one that responded. How much have you invested with them? We’ve spent between $1 million–$1.5 million. What is the status of this engagement? We started working with them in November 2020, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We haven’t launched the platform yet; we’re just showing it to people. The design process has been quite long, but the project’s traction is huge. People see it as visionary, and they’ve all commented on the exceptional UX/UI design. How did NEVERBLAND perform from a project management standpoint? We have a daily stand-up meeting. They’re professional and committed, so everything has been fine. We use Asana for project management. What did you find most impressive about them? Their interpretation of our needs and the design are exceptional. Also, the way the developers work has been fascinating. Are there any areas they could improve? Since they’re not our employees, we don’t have control over their availability. However, I’m not sure that they could improve that. In general, everything has been good. Do you have any advice for potential customers? Be clear on the brief and what you’re asking for. Moreover, being involved in the process is vital to pick up any misunderstandings quickly. --- #### Web Dev & Branding for Renewable Energy Company **The Project** - Services: Branding, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2021 - Apr. 2022 **Project Summary**: NEVERBLAND built and hosted a website for a renewable energy company. They also updated the client's logo and fonts and developed a CMS using Contentful. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 2.0 - Cost: 4.0 - Willing to Refer: 3.0 **The Reviewer** CEO, Penso Power Ltd - Industry: Energy & natural resources - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 9, 2022 **Feedback Summary**: NEVERBLAND delivered a unique-looking, sustainable, low-energy site that perfectly fit the client's positioning and branding and made the client stand out from their competitors. Although the team could have been more efficient in their work, their incredible design ideas made up for it. "“I was most impressed with NEVERBLAND’s design ideas.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Penso Power Ltd. We are a developer, owner, and operator of grid-scale battery energy storage sites. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We needed a company that could develop a new website for us. **SOLUTION** What was the scope of their involvement? NEVERBLAND built a new website for us. We gave them a scope of work, which included looking at how we portrayed the company publicly and the key messages we wanted to get across. They incorporated the idea of clean, green, renewable energy into the site’s and our branding’s design and updated the company logo and the fonts that we use. The site is hosted on Vercel, and they used Contentful to build a CMS. What is the team composition? We worked with four people from NEVERBLAND, including a project manager and a designer. How did you come to work with NEVERBLAND? We found NEVERBLAND through a referral. How much have you invested with them? We spent around £30,000 (Approximately $37,000 USD). What is the status of this engagement? We worked together from November 2021–April 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We are very happy with the look of the website. We are very pleased with the way NEVERBLAND used illustrations rather than photographs for the images on the website. We also liked the idea they came up with of making it a sustainable, low-energy website to fit with the positioning of the company.  How did NEVERBLAND perform from a project management standpoint? NEVERBLAND performed well in terms of project management. We communicated through phone calls and emails. What did you find most impressive about them? There were occasions when we thought that things would be delivered more quickly than they were. The overall work contact was longer than we had initially expected. Are there any areas they could improve? I was most impressed with NEVERBLAND’s design ideas. I think we ended up with a fairly unique-looking website compared to other companies in the sector, so we're very pleased with the end result. Do you have any advice for potential customers? Make sure to take more time upfront in terms of agreeing with what’s going to be delivered and when. --- #### Custom Software & Web Dev for Global Healthcare Company **The Project** - Services: Custom Software Development, Web Development - Project size: $200,000 to $999,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: A global healthcare company was looking to streamline and digitize their code of conduct document, so they engaged with NEVERBLAND for their software and web development, hosting, and maintenance services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Global Affairs & CEO Office, Global Healthcare Company - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Aug 1, 2022 **Feedback Summary**: Since launching the platform, the company has garnered around 40,000 signatures and 100,000 unique visitors. The team is highly creative from a project management standpoint, and internal stakeholders are particularly impressed with the quality of their work, attention to detail, and communication. ""They’re an easy choice for us to make because of the quality of the work they deliver."" **BACKGROUND** Introduce your business and what you do there. I work in the CEO office at a multinational global healthcare company, and I’m responsible for a number of central strategy projects. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We were having trouble driving engagement to our code of conduct document, so we needed someone to digitize the experience to make it more immersive. **SOLUTION** What was the scope of their involvement? NEVERBLAND is recreating our code of conduct on a digital platform to encourage our employees to sign up. They’ve implemented 25 different languages and adapted the platform to cater to different employee types and personalities. Apart from that, they’re providing us with web hosting and maintenance to optimize the product further. What is the team composition? My main point of contact is Sam (Operations Director). How did you come to work with NEVERBLAND? NEVERBLAND was recommended to us by another agency. How much have you invested with them? So far, we’ve roughly invested around £350,000 (approximately $420,900 USD). What is the status of this engagement? Our ongoing partnership started in January 2022. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve had around 12,000 people visit and sign on the platform on just the first day of its launch, and since then, we’ve increased our engagement and traffic. We currently have 40,000 people signed on to the platform and about 100,000 unique visitors, so overall, it’s been a success. How did NEVERBLAND perform from a project management standpoint? NEVERBLAND is very creative in their approach to the work, and I didn’t expect them to bring this level of professionalism regarding project management. Their brilliant communication skills exceeded our expectations, so it made the partnership more seamless and smooth. We use Asana to manage the project and typically communicate through Google Meet. What did you find most impressive about them? They’re an easy choice for us to make because of the quality of the work they deliver. We’re also impressed with their personality, attention to detail, and approach to communication. Are there any areas they could improve? There’s nothing major they need to improve on, as they’re able to flex and work around us really well. Do you have any advice for potential customers? Be as clear as you can on user requirements upfront; we lost some time during the project because we hadn’t articulated clearly what our user requirements would be for our most common user profiles. --- #### Software Dev & UI/UX Design for Mental Healthcare Firm **The Project** - Services: Custom Software Development, UX/UI Design - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2019 - Mar. 2022 **Project Summary**: A mental healthcare firm was looking to rebuild their online platform and improve their presence, so they engaged with NEVERBLAND for their Node.js expertise and UI/UX design services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Chief Product Officer, Mental Healthcare Firm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 29, 2022 **Feedback Summary**: NEVERBLAND was able to deliver their project within the expected timeline and go above and beyond the original scope to make ongoing enhancements. The team was highly responsive, and internal stakeholders were particularly impressed with their vast technical knowledge and understanding. ""They went above and beyond to support us and made us feel like we were one in the same team."" **BACKGROUND** Introduce your business and what you do there. Togetherall is a peer to peer community based digital mental health platform with 24/7 clinical oversight. I work with Togetherall as the Chief Product Officer.   **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? Initially, Neverbland was brought in rebuild the platform using new technology and allowing for future scalability. After the completion and delivery of this initiative, the team stayed on in reduced capacity working within and alongside our Product team is maintaining and evolving the platform. **SOLUTION** What was the scope of their involvement? Project management, product delivery, and ongoing support. How did you come to work with NEVERBLAND? They were one of the vendors who put forward to rebuild our platform. They scored highly on all the pre-defined criteria and they were well aligned to our values and demonstrated an understanding and passion for the impact we are trying to make in the world. What was the team composition? A blend of Engineers, UX/UI Designers, and a Project Manager How much have you invested with them? Over £2 million (approximately $2.4 million). What is the status of this engagement? The engagement with NEVERBLAND has ended solely because we have grown and decided to bring development 100% in-house **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They were a good development partner as they were able to deliver what was required, but chose to stay with us to evolve the platform continuously. Moreover, they helped us build our team internally, by onboarding the right candidates to continue what they started. How did NEVERBLAND perform from a project management standpoint? They embedded well into our internal team so they were quite responsive and communicative throughout the project. We mainly communicated through Slack, and they managed the project through GitHub and JIRA What did you find most impressive about them? I was impressed with how well they understood our mission, vision, and the impact we wanted to have and how they often put forward ideas that they thought could help make this a reality.  In addition, they always went above and beyond to support us. Are there any areas they could improve? There's nothing they need to improve on, so they should just keep doing what they do best. Do you have any advice for potential customers? Taking them on the journey is important, so make sure you share the challenges and don’t exclude them from the information.  --- #### Website Design & Development for Activity Bar **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: June 2021 - Ongoing **Project Summary**: NEVERBLAND has designed and developed an activity bar’s website from scratch. They’ve used Zeplin for the design and have built the backend on AWS. Currently, they offer maintenance services for the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Clays - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 28, 2022 **Feedback Summary**: The engagement has been such a success that other companies have praised the site, and the client has recommended NEVERBLAND. The team is communicative and engaged through email and Google Meet. Their holistic approach stands out to the client and has resulted in good design and development. "“NEVERBLAND has everything, from design talent to genuine development skills beyond websites.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO and founder of Clays, an activity bar based in London. We have a large venue where groups of friends and corporates can book a big night out to drink and eat while playing a grown-up version of a video game. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? We needed a high-quality website. Since we knew that at least 85%–90% of our customers could come through the site as their first point of contact, we needed a high-end development company with strong design credentials. We engaged NEVERBLAND six months before we opened. **SOLUTION** What was the scope of their involvement? First, we went through a scoping session where NEVERBLAND brought in design, technical, and project management teams to understand the full scope of what we needed. From there, they delivered a budget proposal, and we selected different areas with what we wanted to build and put them into phases.  We had some design sprints and gave NEVERBLAND brand guidelines. NEVERBLAND designed and developed our website from scratch, producing design prototypes using Figma and building the site using ReactJS and GraphCMS. Currently, they provide ongoing maintenance services too. What is the team composition? We've worked with about six people from NEVERBLAND. Sam (Ops Director) oversees our project manager. Ralph (Design Director) is our lead designer, and he had one other person supporting him. Sarah (Developer) is our lead developer, and she has the support of their CTO. How did you come to work with NEVERBLAND? We were keen to have London-based developers and went on a few websites that compare companies. After a scoping and tendering project between three companies, we ultimately selected NEVERBLAND. How much have you invested with them? We’ve spent around £50,000–£70,000 (approximately $61,000–$85,000 USD). What is the status of this engagement? Although we started the tender project around December 2019, the actual project didn't begin until the summer of 2021. Currently, the partnership is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? NEVERBLAND is the absolute best. We've referred 3–4 other companies to them because of what those companies have liked about our website. Overall, our engagement has been a resounding success. How did NEVERBLAND perform from a project management standpoint? They're brilliant at project management. On our side, we haven't been as organized as we should be, so we've spent a little bit more than anticipated on design because we went through a few iterations. We communicate mainly through emails and use Google Meet since NEVERBLAND likes to be on a call together. We initially worked in person and then moved to Google Meet during the COVID-19 pandemic. What did you find most impressive about them? NEVERBLAND has everything, from design talent to genuine development skills beyond websites. Are there any areas they could improve? None. Any advice for potential customers? I would advise you to have your own internal project manager or a project management team. To do things in the timeframes you want, NEVERBLAND needs a lot of engagement. --- #### Web Redesign for Cocktail Business **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Feb. 2022 - Ongoing **Project Summary**: NEVERBLAND has helped a cocktail business completely redesign their Shopify website. They’ve incorporated new features, applied optimizations, and made the site’s backend more user-friendly. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Manager, Moth Drinks - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 27, 2022 **Feedback Summary**: Since launching the new website, the client has improved their conversion rate by 3% and lowered their bounce rate by half. Although they’ve gone over budget, the NEVERBLAND team continues to impress with their ability to tailor solutions based on the client’s requirements. ""They’re very good at meeting our deadlines."" **BACKGROUND** Introduce your business and what you do there. I’m the e-commerce manager of a premixed cocktail business called Moth Drinks. I mainly take care of the B2C e-commerce side of the business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? Our current website didn’t seem attractive enough to customers who didn’t know about our brand, so we asked NEVERBLAND to completely redesign it. **SOLUTION** What was the scope of their involvement? To start off the project, we sent them a brief outlining our key requirements. After that, they proceeded with the work, redesigning our Shopify website according to the given specifications. They’ve helped us optimize our site, add new features, and implement a user-friendly backend, which would allow us to manage our site on our own. What is the team composition? We work with three different designers from their team. How did you come to work with NEVERBLAND? We found them through the Shopify website. We also noticed they previously worked with other brands that we knew. How much have you invested with them? We would prefer not to disclose this, but it has felt like a good investment. What is the status of this engagement? We started working with them in February 2022, and it’s an ongoing collaboration. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? After launching the website, we’ve noticed that our bounce rate has been reduced to half, from 75%–32.5%. Our conversion has also improved by about 3%. Overall, we’ve had really high gains thanks to our new site. How did NEVERBLAND perform from a project management standpoint? They’re very good at meeting our deadlines, but we’ve gone over budget by a little, but there has always been an open dialogue on this. For communication, we interact with them mainly via Slack. We’ve also had daily meetings on Google Meet prior to the website launch. What did you find most impressive about them? We’re really impressed with their more bespoke approach to our project. A lot of other vendors would usually just offer us various solutions that are not tailored to our brand. On the other hand, NEVERBLAND has been deeply invested in understanding our brand, allowing them to create long-term solutions that align with our requirements. Are there any areas they could improve on? I think they are a great agency for what we needed. We would have loved a fixed pricing structure, but we did understand why they don't work like that, and it did allow for evolution in the project. Do you have any advice for potential customers? Make sure to have a well-structured brief so that they’ll have a good understanding of your requirements. --- #### Web Development & Design for Events Services Company **The Project** - Services: Branding, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: An events services company hired NEVERBLAND to provide web development and design. Their efforts have also included branding and other tasks to secure the client's SEO capabilities. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Feast It - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 26, 2022 **Feedback Summary**: Thanks to NEVERBLAND's involvement, the client has raised $10 million through the site. They deal with delays or issues very well to ensure a solid project management experience. The team also praises their professionalism and commitment to engagement. "''They seem lovely people who genuinely care about the project.''" **BACKGROUND** Introduce your business and what you do there. I co-founded Feast It, which is a booking platform for events suppliers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Neverland? We hired Neverbland to help us build the website for our company. **SOLUTION** What was the scope of their involvement? NEVERBLAND built our website and was involved in the design as well — we work collaboratively, so they've given us lots of advice and were very helpful to the company. Regarding the development of the product, they managed the look and feel of it — they built everything from scratch. The platform is a booking system for event suppliers, like caterers and photographers. The whole website was designed to be built with good practices to ensure that we were in a good position for SEO. The whole thing was very well organized, and they set us up for success in those areas. Currently, they provide ongoing consulting. What is the team composition? We work with Scott (CEO), a project manager, and five developers. How did you come to work with NEVERBLAND? They were recommended to me by someone. After that, we met them and liked them because we had heard good things about them. How much have you invested with them? We've spent £100,000–£150,000 (approximately $122,000–$184,000 USD) with them so far. What is the status of the engagement? We began our partnership in 2016 and completed the project in 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They built the entire platform, and since then, we've gone on to raise $10 million through the site. They've also done an outstanding job making the first version and improving it to make it good to use. How did Neverbland perform from a project management standpoint? The project is well managed; they deal with delays or problems very well. Regarding tools, we use JIRA, Trello, and Slack. What did you find most impressive about them? They're the most professional people for this job — they seem lovely people who genuinely care about the project. Are there areas they could improve? No feature was disappointing or frustrating; it's all done very professionally. Any advice for potential customers? Give them all the requirements and instructions they need to execute your project. --- #### Branding & Web Development for Functional Beverage Brand **The Project** - Services: Branding, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: July 2021 - Ongoing **Project Summary**: NEVERBLAND provides branding and web development services for a functional beverage brand. They’ve helped develop the brand’s voice and visual identity and are building the website starting with a template. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder & Director, Peak Moods Ltd - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 14, 2022 **Feedback Summary**: NEVERBLAND’s work has received praise from stakeholders, and the client’s sales have increased by 151% since the start of the project. The team is collaborative, runs smooth project management, and always delivers ahead of time. Their pragmatic approach and commercially astute advice stand out. "“They always recommend the right solution and are very aware of what we need.”" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder and director of Peak Moods Ltd, a functional beverage brand. We make mood-enhancing drinks focusing on creative individuals. Our brand is on a mission to help people think clearer and feel better. We sell our product online and through retail points. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with NEVERBLAND? The challenge we faced was turning our concept into something that would have market value. We wanted to address how to clarify our message, put it to market, and turn it into an actual business that works. **SOLUTION**   What was the scope of their involvement? We had a rough idea of our brand, and NEVERBLAND helped us put it together; they’ve helped us create our visual and verbal identity. The team has also helped us develop business and commercial strategies. Initially, we briefed them on developing our digital strategy to help grow the brand online. Then, they advised us on what stages of the brand’s lifecycle we’d need to invest in and where to prioritize those investments. We started with a workshop to help us understand the business needs and digital consumer requirements.  From there, the team followed up with a scope of work, which included brand architecture. They gave us recommendations based on our business. In another workshop, we worked collaboratively with NEVERBLAND to develop the strategy and tone of voice and to find the market size and how we wanted to reach them. After that, the team started working on the website, including the UI/UX design. They started with a template, and now recommend where to go custom. They’ve also done some testing on the site. We’ve requested that the site’s user journey include a call for action for emails and visual cues and that the tone of voice is consistent throughout.  Essentially, NEVERBLAND has been helping us develop our business in the digital world. Currently, we’re 12 months into a three-year engagement with them, and we continually check in with them to keep developing our website. They also advise us on marketing strategies, help us workshop ideas, and create focus groups.  What is the team composition? We work with 4–5 people from NEVERBLAND, including the CEO, CGO, and design director. Although more people are working on the project, I don’t speak with them directly.  How did you come to work with NEVERBLAND? We needed to find someone with the capacity and potential to do a really big job for us but also willing to start small with the strategy rather than go straight into the design. I saw that NEVERBLAND had built websites for companies I knew and worked with a couple of startups, so I contacted them.  We had a one-hour call with the CEO, and he could see what we were trying to do. This was early on in our business, and he proposed a long-term plan where we could invest more money as we grew. I chose them because of their previous work and their results. My conversation with the CEO was also a factor because he was very aware of us and advised us not to overspend initially.  How much have you invested with them? So far, we’ve spent £75,000 (approximately $89,000 USD).  What is the status of this engagement? We started working together in July 2021, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Lots of people have told us how good everything looks, and many customers think we’re bigger than we are thanks to NEVERBLAND’s work, proving there’s visual appeal and benefit to this engagement. We’ve seen a 151% growth in online sales. As a business, we now have a clearer understanding of who we are and what we’re doing. We had worked with a cheaper agency, and though they were great, the custom website they built wasn’t right for us, and we’d already paid for it. Meanwhile, NEVERBLAND proposed starting with a simple template in test mode and then continually improving it; that’s why we trust them. How did NEVERBLAND perform from a project management standpoint? We’ve had no problems or hold-ups with their project management. They always deliver ahead of time, so we never feel behind. We communicate via Slack, Google Meet, or in person.  What did you find most impressive about them? I’m impressed with how pragmatic and commercially astute NEVERBLAND is. They always recommend the right solution and are very aware of what we need. The team is also collaborative along the way. There’s nothing clunky, complicated, or difficult about working with them.  Are there any areas they could improve? There are some areas where they could have helped us sooner. However, part of that is that they offer much more than it seems. Therefore, they could work on clarifying all the areas they can help. Since web development is only the tip of the iceberg, they should showcase what they can offer as a brand. Do you have any advice for potential customers? Be really clear about what you want and need before working with any agency. Additionally, make sure you work with and build a good relationship with the commercial director at NEVERBLAND. --- #### Digital Marketing Strategy for Cloud Solutions Co **The Project** - Services: Digital Strategy, Pay Per Click, Search Engine Optimization - Project size: Confidential - Project length: July - Oct. 2023 **Project Summary**: NEVERBLAND helped a cloud solutions company create a tailored digital marketing strategy. The solution included keyword research and definition, organic and paid marketing strategies, and PPC and SEO advice. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** CRO, Cloud Solutions Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 10, 2023 **Feedback Summary**: NEVERBLAND successfully defined the client's digital marketing strategy and delivered keyword analyses and SEO reports with suggestions to improve the client's website. The team was very helpful, flexible, and collaborative. Moreover, they presented information on time and in an understandable way. ""They worked as part of our team rather than as an external provider."" **BACKGROUND** Please describe your company and position.I am the CRO of a cloud solutions companyDescribe what your company does in a single sentence.My company provides a simple way to manage multi-cloud/multi-accounts cloud environments. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire NEVERBLAND to accomplish?Manage our digital marketing Strategy. **SOLUTION** How did you find NEVERBLAND?ReferralWhy did you select NEVERBLAND over others?Referred to meHow many teammates from NEVERBLAND were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Neverbland helped us identify the right strategy to be implemented to improve our digital footprint. They helped us:Identifying and defining keywordsHelped us define our digital marketing strategy (paid vs. organic growth).Run PPC proof of concept.Analyze and identify SEO opportunities on our website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Digital marketing Strategy definition.Keywords analysis and report. SEO analysis and report.Website improvement suggestion.Describe their project management. Did they deliver items on time? How did they respond to your needs?Kane and Jack were very helpful; they always presented the information on time and in an understandable and documented way. In addition to this, they were always flexible to adapt to our specific needs.What was your primary form of communication with NEVERBLAND?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They worked as part of our team rather than as an external provider.Are there any areas for improvement or something NEVERBLAND could have done differently?I would encourage them to be more confident in proposing different ways or strategies to achieve the objectives. --- ## Portfolio & Awards ### Lick.com - launching the world's coolest paint. The global paint & wallpaper market is worth $93bn a year and growing, yet only 4% of purchases are made online.  Lick is on a mission to transform the sector, meeting modern consumers’ demands, combining sustainability with a market defining customer experience.  Neverbland  were tasked with designing and building an e-commerce website that would define the category act as the foundation for their business growth.  The design uses uncluttered, white canvas to contain the colours clearly and enlarged product tiles to help users effectively and accurately browse.  We designed a feature allowing users to populate a mini colour palette to share their colour selections with friends for feedback. Content was also central with a sophisticated custom blog. The build incorporated headless Shopify plus with a custom React front end and Prismic CMS. Lick have now raise over £22m in funding, launched partnerships with made.com and screwfix and expanded into Europe and the USA. ### Redefining strategic planning for healthcare The world is moving faster and faster. Change is constant and with it comes ever greater pressure to get the big decisions right, and first time. Remote decision making means collaboration is even more crucial than before and teams are evolving to make it possible. Nmblr is a specialist workflow tool aimed at helping the pharma and healthcare sectors develop meaningful strategies quickly. Getting close enough to local markets and patients to confidently and consistently access valuable insights can be challenging. Neverbland designed and built a tool using latest web technologies bringing dispersed, local teams closer to each other to contribute, in real time, to global strategy development. It combines the structure and process required to keep your strategy moving forwards with the flexibility that encourages teams to share and learn from each other. In real time, insights are captured, debated and landed - and all this without waiting for the market research study. You can now engage and inspire your team to collaborate – no matter their role, or where they are based in the world – and deliver better, more informed strategies. ### Refreshing a global superstar's digital presence Paul McCartney’s previous site was built over a decade ago, making content difficult to manage and the design was starting to feel dated. Our task was to reimagine all aspects of the site from his digital brand identity, through to new site structure, design, technology solutions, and build. The site acts as the source of truth for everything Paul has achieved in his career, and includes a lifetime of rich media. Lots of media. ### Rebuilding a leading mental health platform Togetherall is an online community with a focus on mental health. It provides a safe space for people struggling with mental health and wellbeing to share how they’re feeling, and receive support from their peers. It’s the first port of call for University students, numerous NHS trusts, and members of the armed forces dealing with issues ranging from anxiety, depression, stress and trauma, to relationship problems, and lifestyle challenges.   They approached our team to redesign and rebuild their platform from the ground up. No small task. Our primary challenge was to retain everything that makes the platform great, and reimagine it with the future in mind. ### The rise and fall of a UK energy sector unicorn. Back in 2015 Bulb chose Neverbland  to help them design, build and launch the UK's cheapest 100% renewable electric and carbon offset gas energy  company in the process challenging the  dominance of the energy industry’s legacy supply giantsWe partnered with Bulb to understand what people really wanted from their energy supplier— simple bills,value for money,  an environmental conscience, easy-to-understand switching process and a sunny disposition especially when contacting customer service. The resulting platform set a new industry paradigm and formed the foundation of their incredible success.  Within 6 years it became the fastest-growing supplier in Britain’s energy market with with 6% share. Prior to its collapse as the most high profile victim of the energy price crisis  in 2022 it  had  1.6m customers and was valued at almost £1bn. ### Launching Airbnb for the events industry. The simplest way to describe Feast it is: Airbnb for event services.  A marketplace where users can quickly and easily find and book a huge variety of caterers, florests and entertainers to any cuisine, style or price point for an upcoming event.We designed their brand identity and built a launch platform  tailored around their business process.  It allows users to quickly search for, find, and book any of over 1000 event based on your postcode.  Once booked, the site allows users and food truck managers to chat to one another to make sure their events run smoothly.  All under the careful oversight of the FeastIit team. Four years later and Feast-It have raised over €5m and is generating over £10m of enquiries each month working across independent businesses and household names from Nobu and Pizza Pilgrims. They have also launched the first ever carbon offsetting product in conjunction with Ecologi. ### Elevating an award winning fitness studio BLOK is a creative space for anyone that thinks movement matters. Forget the ‘hustle’, ‘grind’ and ‘gains’ of your average big-mirrored, dimly-lit, club gym. BLOK is different. Neverbland was brought in to evolve BLOK’s online fitness platform – BLOK TV. The strategy was to give customers the BLOK studio experience anytime and from anywhere. We collaborated with the BLOK team to carefully communicate both the brand values and demystify what’s on offer through subscribing to online sessions. We refined an online strategy built around three key objectives: simplifying subscription models, improving brand education, and driving conversion for free trials. By focusing on the unique benefits of BLOK’s Cross-Discipline Training we cemented the user at the heart of the experience. We simplified the sign-up flow and tailored it to alternative customer journeys to drive higher conversion rates. BLOK’s cross-discipline training concepts are hybrid classes that don’t exist anywhere else. They’re all different, and there is no ‘best’ discipline. We focused on the benefits for the customers from the physical to the mental, and safety aspects of a user’s fitness journey. We crafted a visual breakdown to explain how each customer will have its own unique combination of cross-discipline training. Our design ethos was to mirror the brutalist mastery of the studio space: bold typography, paired with a strong image, and a utilitarian straight speaking tone of voice. Our approach to storytelling and brand expression makes it easy to understand what BLOK TV can do for customers, and what they stand for. ### NB X MyTrees | Branding & UI/UX Design MyTrees is a monthly tree-planting subscription that funds reforestation across four of the world’s most important natural habitats: Brazil, Colombia, Kenya, and Peru. The bigger your monthly contribution, the more trees you’ll save and the more you’ll contribute to conservation in these key areas. And if that wasn’t enough, subscribers are also entered into weekly cash prize draws.   When MyTrees reached out to Neverbland, they were in need of a refresh. Their brand needed an update, their value proposition needed some tightening, and their key user flows could do with some enhancement. It was clear that MyTrees’ values were in line with our purpose to promote sustainable business practices that generate a positive impact on the planet, and we were keen to help them kick ass and fight climate change. ### MOTH - Shaking up the RTD cocktail industry MOTH is shaking up the cocktail industry with a new philosophy that challenges the norms.MOTH has carefully curated a selection of classic cocktails that taste like the real deal, made portable. The drinks are made to be enjoyed wherever, however, with whoever. Picnic blankets or poker tables, tuxes or trackies. As part of company expansion across the UK, MOTH looked to transform and reimagine their eCommerce site. The client challenged us to create a new site that drives more conversions whilst importantly retaining the brand’s identity and tone of voice.We designed a more holistic design system and developed the brand’s digital brand identity. We picked off key user flows and categorised the new product ranges clearly. Always with a focus on lifestyle imagery and carefully considered brand messaging at key points across the user journey.  Our Designers and Developers worked super closely with the clients to make this customised Shopify site. Technical restrictions were quickly discussed, tackled and overcome.Page layouts and components have a high level of customisation for ultimate control. The new site provides the client with a seamless back-of-house experience. Everything is now easily manageable, from fulfilling orders, managing back end and stock, categorising product pages, and adding new products. ### Portfolio Highlights Reel ### Industry Recognitions - Awwwards - Site of The Day - Backstage Bon Jovi - Awwwards - Honourable Mention - Endomag - Awwwards -Honourable Mention - Trilitech - Awwwards - Site Of The Day -12 Brews of Christmas - Awwwards Honorable Mention - MOTH - Start Up's 100 - 7th Feast It - Start Ups 100 - Winner Bulb - Fnatic.com Lovie Award - Sports Websites - Awwwards Honorable Mention - Lick - Awwwards Honorable Mention - Paul McCartney ## Key Clients - Togetherall ## Packages ## Locations (1) ### London, England (Headquarters) - Charlotte Rd - London EC2A 3PE - England - 21 - 30 employees - Phone: 020 7613 0901 ## Contact NEVERBLAND [Send a message](https://clutch.co/profile/neverbland) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/neverbland/) - [Instagram](https://www.instagram.com/neverbland/)