Netpace Inc.

BACKGROUND

Please describe your company and position.

I am the Owner of Open Horizons RV

Describe what your company does in a single sentence.

RV repair and inspections

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netpace Inc. to accomplish?

• Modernize the organization's digital platform by improving website performance, simplifying appointment scheduling, and creating a seamless experience for patients and fitness members.
• Apps

SOLUTION

How did you find Netpace Inc.?

Upwork

Why did you select Netpace Inc. over others?

Pricing fit our budget

How many teammates from Netpace Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped build and put live music inspection app

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successfully delivered a modernized platform with improved website performance, streamlined appointment booking, and an enhanced user experience across desktop and mobile devices.

Established a scalable digital foundation with optimized architecture, reusable interface components, and integrated scheduling workflows to support long-term operational growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We meet every Friday and they presented their timelines and their progress and or setbacks 

What was your primary form of communication with Netpace Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people were great

Are there any areas for improvement or something Netpace Inc. could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I'm the director of business operations at Strategic Packaging Partners, a full-service packaging engineering firm. We provide strategy, cost-saving solutions, EPR management services, sustainability improvements, and technical support to optimize packaging performance and efficiency for food and beverage manufacturers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netpace Inc.?

We needed help building an AI-assisted SaaS platform.

SOLUTION

What was the scope of their involvement?

Netpace Inc. has developed our SaaS platform from scratch. The team has been responsible for AI-assisted data extraction, normalization, and compliance logic application.

What is the team composition?

We've worked with 2–5 teammates from Netpace Inc.

How did you come to work with Netpace Inc.?

We found Netpace Inc. through an online search and a referral. We chose them over other options because they had high ratings, offered good value for the cost, and had company values aligned with ours.

What is the status of this engagement?

We started working together in December 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netpace Inc.'s work has resulted in faster processing and general usability improvements.

How did Netpace Inc. perform from a project management standpoint?

We communicate with Netpace Inc. through virtual meetings and emails or messaging apps. The team has delivered on time, although we've seen some delays due to the project's complexity.

What did you find most impressive about them?

I'm impressed by Netpace Inc.'s ability to quickly understand complex technical requirements.

Are there any areas they could improve?

Our project has been a bit over budget and more than a month delayed. However, this has been due to complexity not fully understood when project scoping occurred.