Net Spark Solutions Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

I own a chocolate making business called mmm...Chocolate (www.mmm-chocolate.com)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

Our website was built on Shopify. However shopify is very limited in its front end capabilities, and I reached a point where I needed custom development to create a few additional pages on my website, as well as more sophisticated backend management

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

I saw an online advertisement. The person I worked with quoted a reasonable price, gave a good level of detail around what she can do and how, and wasn't too pushy trying to press me for a decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed an additional page added to the website showing images of my bonbons and their flavors. The developer I worked with was extremely helpful and responsive, and implemented the solution in a very elegant way that would allow me to make future updates myself

How many people from the vendor's team worked with you, and what were their positions?

1 developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The page was developed in miracle speed, helping me increase customer satisfaction from my products by being able to refer them to a flavor list on my website

Describe their project management style, including communication tools and timelines.

We communicated over email. The developer communicated their progress and timeliness proactively.

What did you find most impressive or unique about this company?

Their responsiveness and professionalsm

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

I am a supplier of sheet materials via the internet throughout the United Kingdom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

We were looking for a design company who would be able to correctly fit the brief, and Netspark did exactly that. Due to our line of work, the website needed the ability to work out complex mathematical and price based equations to give accurate results to our customers.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

We had searched for a few web designers (mostly based in the UK) and they just couldn't grasp what we were looking for. Netspark knew exactly what we wanted, and had already presented ideas/solutions from day 1.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A mix of Wordpress, Builder-ious and database work was required. Netspark created a system that can calculate price based on size and put all the limits in place.

How many people from the vendor's team worked with you, and what were their positions?

We had a dedicated designer throughout, they're always on hand and only a quick message away if anything was needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are due to go live tomorrow and are excited to see the reaction from our customers. We will continue to work with Netspark to ensure our SEO marketing is as good as our website.

Describe their project management style, including communication tools and timelines.

I bombarded them with information, which for some companies is a struggle, but they dealt with it really well. I often change my idea on certain bits half way through (again wasn't a problem for them)

What did you find most impressive or unique about this company?

We are impressed by the time they take to make sure everything is exactly how you'd hoped and expected it to be. I sent some artwork over which wasn't great, but they did their magic and now it looks great!

Are there any areas for improvement or something they could have done differently?

Nothing I can think of, keep doing the good work!

BACKGROUND

Please describe your company and your position there.

I'm the CEO of The Mabel Project, it is a multifaceted music entertainment agency. We provide a wide variety of music services including live event performances, instrument tuition.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

I have hired Net Spark for our agency website design & development services. My goal is to tell people about my agency, like what I do, what are my albums, tracks and my live concerts etc. And along with that my goal is to sell my products having my brand name. 

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

I had a discussion with one of their expert and I felt very trustworthy in the first 15 minutes of the call, they seem me honest and reliable and I can say they have guided me really well like how they will execute the complete project & their communication was excellent and they answered to my every question very clearly and straight forward.

So, all these things made me comfortable throughout the process and I have decided to proceed with Net Spark Solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team has sent me different design layout samples and I have selected one from them and further, they have guided me on the hosting and domain part and I have purchased the required hosting. And they have used Wordpress. 

And after this process, I was hassle-free and they have taken care of everything and were reporting me on progress on daily basis & I was giving them feedback where needed.

So, it was a very smooth process and we have completed the project successfully according to our set goal and requirements.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with one expert from the team to get this job done.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was delivered according to my business needs and everyone is liking my site.    

Describe their project management style, including communication tools and timelines.

We have used Email, Zoom & Skype for communication. 

What did you find most impressive or unique about this company?

Team communication is really good and they have completed the job within the set time deadline. And most importantly their price is very reasonable and quality of work is excellent.

Are there any areas for improvement or something they could have done differently?

I was very satisfied with the service.

BACKGROUND

Please describe your company and your position there.

I am the founder, managing member and chief candle officer of Snubble Tubble Candles, a division of Snubble Tubble LLC, which I own solely.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

Needed to build a website from scratch and an SEO expert after going live.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

I interviewed/had discussions with approximately 22 different people/companies. I asked all of them to set up a video call with me, so I could ask questions and see the person with whom I am working. Net Spark Solutions was the only one who not only agreed to a video call, but he actually suggested it first.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had started my website in GoDaddy builder, which had to be scrapped. Net Spark Solutions moved everything to WordPress and built my site. He has full access to almost everything company-related, and I completely trust him. Net Spark Solutionsheld my hand and walked me through the entire process. They have a great disposition and patience.

How many people from the vendor's team worked with you, and what were their positions?

I'm not really sure who has which title. I've worked with two of the awesome Net Spark Solutions employees.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website looks fantastic, and we are improving it on a daily basis. I received 5 orders within 24 hours of the site going live, so that was an excellent surprise.

Describe their project management style, including communication tools and timelines.

You might think that being separated by a 12 hour time difference would make things difficult. Not really. I load up the chat with questions, and Net Spark Solutions works on them and answers right away. I am often the delay for things on our project, not Net Spark Solutions.

What did you find most impressive or unique about this company?

Their skills, knowledge, patience, kindness, trustworthiness, and cost of services were impressive. Every time I needed to purchase software or extensions or whatever, Net Spark Solutions always gave me the best options at the lowest cost.

Are there any areas for improvement or something they could have done differently?

I wish I had met them earlier in my process.

BACKGROUND

Please describe your company and your position there.

I am the owner and Master Certified Wedding Planning & Designer for Just Us Weddings & Events. We plan weddings, corporate and social functions, as well as military events and nonprofit fundraisers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd.?

We needed an entire website redesign & reconfiguration.

What were your goals for this project?

Our goal was to have a new web presence that was clean, professional, easy-to-use, and informative for potential new clientele.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd.?

We selected Net Spark Solutions because they were extremely knowledgeable and informative on the subject. They were very quick in responding to all communication prior to beginning the project, and throughout the entire project as well.

Describe the project in detail.

Once I choose my hosting and design "template" for my website, Net Spark solutions took my content & images and turned them into a beautiful, functional, and informative website. They took less than 2 weeks from start to finish, and always answered extremely quickly to any and all questions or changes.

What was the team composition?

Two different team members of Net Spark Solutions worked with me simultaneously.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was just completed so no metrics are able to be shared yet.

How effective was the workflow between your team and theirs?

Workflow was amazing. Net Spark Solutions were educated and extremely helpful in explaining different ideas and solutions to take our project to the next level.

What did you find most impressive about this company?

The rapid communication response time and editing. Exactly two weeks from project start to finish.

Are there any areas for improvement?

n/a

BACKGROUND

Please describe your company and your position there.

I am the founder and clinical director of an ABA company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

I hired the company to create a website for my company. I wanted a clean and professional website that was very user friendly and informative.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

I selected this company after speaking with them online about what I was looking for and needed done. I loved how easy it was to talk to Net Spark Solutions and that they followed up daily with reminders or information about the project. This made it an easy choice to go with this company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting online through chat where I described what I was looking for. I created a document of content for my website and easily shared it for the website creators to use.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one member of Net Spark Solutions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have loved working with this company. They made it easy and seamless to get my website created and turned into a live site.

Describe their project management style, including communication tools and timelines.

This company was great at communicating and sending reminders or information about next steps.

What did you find most impressive or unique about this company?

I was most impressed with the communication and quality of the work.

Are there any areas for improvement or something they could have done differently?

No, this was a perfect process.

BACKGROUND

Introduce your business and what you do there.

I’m the sole proprietor of a company that creates candles and wax melts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Spark Solutions Pvt. Ltd.?

I needed a team that could design and develop a website for me.

SOLUTION

What was the scope of their involvement?

Net Spark Solutions Pvt. Ltd. created a website from scratch since I didn’t have one before. The team has done everything for me and gave me a website that has an e-commerce aspect where my clients can find me. They currently work on updates and other requirements for my site.

What is the team composition?

I work with two developers from Net Spark Solutions Pvt. Ltd.

How did you come to work with Net Spark Solutions Pvt. Ltd.?

Initially, I was considering other teams but a friend recommended the team. The recommendation helped solidify my decision to work with them.

How much have you invested with them?

I’ve invested about £1,000 (approximately $1,300 USD).

What is the status of this engagement?

The engagement started in June 2020 and they’re still working for me. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m impressed with Net Spark Solutions Pvt. Ltd.’s work. There’s a 50% increase in my business thanks to them. 

How did Net Spark Solutions Pvt. Ltd. perform from a project management standpoint?

They’re good to work with, there isn’t too much trouble because they're contactable all the time. When I email Net Spark Solutions Pvt. Ltd., they’ll respond quickly and get the job done. Since I have access to all data, I can see what they’re doing and how quickly they get it done. I also know whenever they’re making any changes.

What did you find most impressive about them?

Overall, there’s not much trouble. Everything is done and they respond quickly. Also, they’re happy to make any changes I want. I highly recommend them.

Are there any areas they could improve?

I don’t have any problems with them. 

Do you have any advice for potential customers?

You have to be clear with what you want from them — how you want the project to get set out. Give them the idea from the beginning and they’ll do it straight away for you.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Devised With Inspiration. I am in the business of advertising and showcasing my products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

I needed help with the sidebar in my WordPress. I needed this completed so I could be closer to finishing up on my website.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

I chose Net Spark Solution because of their friendliness and for cost, they didn't charge me an arm and leg.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I just communicated my need and she found the solution to fix the problem. It was quite simple for her. I gave her access to my computer and she fixed the errors to allow the sidebar to work again.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one of their team members. She was a web developer. One person was all that was needed to fix my issue.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I reviewed the results and I am VERY satisfied with what she accomplished! I am now ready to move forward in my business!

Describe their project management style, including communication tools and timelines.

She let me know if there was any unforeseen issues. She was personable and friendly. She communicated with me in a timely manner. She was very knowledgeable in her field. There's a significant difference in time zones. We worked together to make sure we both were accommodating each other. She's a understanding team player. She genuinely wanted to solve my issues and see my business grow. She was very honest and her compassion shined. I could tell that she loved what she does and worked hard to please her clients.

What did you find most impressive or unique about this company?

They genuinely want to help you grow your business in the most honest way. When you win, they win!

Are there any areas for improvement or something they could have done differently?

No...the company is awesome!

BACKGROUND

Please describe your company and your position there.

I am starting an online education business that connects students to English teachers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

We hired net soark solutions to create a learning management system wherentewvhers could upload courses and students could buy and take online courses.

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

Net spark solutions were very professional and timely with getting back to me with a quote for the work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They used wordpress to build the website, used a theme I had picked as well as a plugin learning management system. Net spark created a filter for the courses, a teacher page and a homepage with many different sections

How many people from the vendor's team worked with you, and what were their positions?

One person, the web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Net Spark Solutions Pct. Ltd. created everything we wanted for our webpage! They worked over and over to fix whatever needed fixing until I was completely satisfied. They also were great in getting back to me when I had a question or when I wanted an update in the work. Now I have a completely learning management system to run my online education business.

Describe their project management style, including communication tools and timelines.

I communicated daily with the web developer.

What did you find most impressive or unique about this company?

The communication was great!

Are there any areas for improvement or something they could have done differently?

Everything was great. Maybe they could have a template for the website setup so as to have all objectives in one place

BACKGROUND

Please describe your company and your position there.

www.therapyaid.co.uk is a CIC - a community interest company that that gives free massage, reflexology and other treatments to unpaid carers here in the UK (Norfolk). I am the founder of TherapyAid

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Net Spark Solutions Pvt. Ltd., and what were your goals?

We had our website and given to us for free - but we were needing some help and found a solution in India! so lucky to have found this company. We started making our own products and had the shop on the website but it wasnt working, so needed help

SOLUTION

How did you select Net Spark Solutions Pvt. Ltd. and what were the deciding factors?

We searched for web developers locally but found a company in India who could help us - it doesnt matter nowadays where the company is for this work and I just knew they could help us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a Wordpress site and had the Woocomerce which we did not know how to tweak and make it work so we could actually start taking orders

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They got the shop working - we were happy

Describe their project management style, including communication tools and timelines.

It was a small job but very important one that they got on with

What did you find most impressive or unique about this company?

Good communication

Are there any areas for improvement or something they could have done differently?

The collaboration was all up front and honest. They did exactly what they said they would do. We were very pleased.