Neologic Custom Software

BACKGROUND

Please describe your company and position.

I am the CEO of Nymbl Systems

Describe what your company does in a single sentence.

We are cloud-based practice management system, delivering better business outcomes for those who enable better health and mobility through an agile, purpose-built software platform that automates workflows and accelerates time to revenue

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• The goal is to improve efficiency, reduce errors, and accelerate reimbursements, ultimately optimizing our revenue cycle management.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A unique platform to automate medical billing, insurance verification, and claims processing is being developed . In order to guarantee precision and adherence, the system will interface with current medical databases. The solution will streamline workflows, reduce administrative burden, and improve reimbursement timelines. Overall, it will enhance efficiency and financial performance for our healthcare.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project expedited reimbursement processing, decreased claim denials, and increased billing accuracy. Automation increased operational efficiency by reducing administrative burden and human error. Greater transparency brought about by real-time tracking sped up the resolving of problems. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They made sure that important milestones were delivered on time by maintaining an organized project management approach. They were really quick to respond and met our needs in a flexible and effective manner.  

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a talented group of developers and project managers committed to providing clients with efficient solutions.

Are there any areas for improvement or something Neologic Software could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Strategic Finance Advisory Analyst of Frankel & Company

Describe what your company does in a single sentence.

Frankel & Company is a vertically integrated provider of operational, strategic and financial consulting services to emerging Canadian technology leaders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?
We hired Neology to help enable instant fund transfers, hassle-free bill payments, and real-time multi-currency tracking. Advanced fraud detection and biometric security will ensure safe and reliable transactions for users.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

4

Describe the scope of work in detail. Please include a summary of key deliverables.

The work involves developing a secure financial app with easy fund transfers and bill payment integration. The app will support multi-currency transactions with real-time exchange rate tracking, and advanced fraud detection and biometric security will enhance user safety. Key deliverables include a user-friendly interface, encrypted transactions, and real-time monitoring. 
Since a portfolio manager will be part of the app's expanded capabilities, financial formulas need to be developed and standardized for use in all of the various stock market investment transactions that could occur.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform lunched resulted in faster transaction processing, improved security with biometric authentication and enhanced user trust through real-time fraud detection. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team responded quite quickly to our inquiries and comments. They also maintained regular communication. They occasionally produced work later than we would have preferred, but we also adhered to a strict deadline. Overall, we're happy with the partnership.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided insightful viewpoints all along the way. We receive project updates to the slightest details as if we are present during the development process in person.

Are there any areas for improvement or something Neologic Software could have done differently?

The way their team handled our project was excellent.

BACKGROUND

Please describe your company and position.

I am the Senior VP of Duluth Trading Company

Describe what your company does in a single sentence.

Our company sells workwear, casual clothing, and accessories for men and women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• The goal was to enhance personalization, improve customer engagement, and optimize sales strategies through a fully integrated CRM system

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A consolidated CRM system that combines data from online, in-store, and mobile sales was created by them.  Personalized recommendation features, real-time analytics, and data synchronization were all part of the project.  To improve engagement and retention, they put automated consumer insights into practice.  The system's easy integration with current retail platforms was a design feature.  A scalable architecture, reporting capabilities, and an intuitive dashboard were among the final deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative produced better sales insights, increased conversion rates, and better customer retention.  Real-time data synchronization simplified processes and decreased inventory inconsistencies.  Customer engagement and repeat business were increased by tailored recommendations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They constantly met deadlines and quickly adjusted to changing needs. Their ability to respond quickly and solve problems ensured that everything ran smoothly and was in accordance with corporate requirements.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Neologic Software Limited was distinguished by its profound technical knowledge, strategic approach to problem-solving, and dedication to providing customized solutions that have a significant business impact.

Are there any areas for improvement or something Neologic Software could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Marketing and Brand Manager of Yarrow Financial

Describe what your company does in a single sentence.

We are a service-based company that provides its brokers and referral partners access to the most competitive product offerings in the working capital industry through proprietary marketplace technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• To automate application assessments
• Verify documents efficiently, and accelerate approval timelines
• Improving accuracy and customer experience.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic created an AI-driven system to automate the acceptance and processing of loans. Real-time risk assessment, automated decision-making, and intelligent document verification are all part of the project.  A user-friendly application site, safe data integration, and compliance monitoring are among the main objectives. The solution is expected to decrease the amount of human labor, minimize errors, and expedite approvals. The objective is to increase customer satisfaction and efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI-powered technology increased accuracy and efficiency while cutting the loan processing time by 60%. AI-driven risk assessment improved decision-making, while automated document verification reduced errors. A 40% quicker approval rate resulted from the simplified procedure, which also improved customer satisfaction and operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neologic Software Limited used an organized project management methodology to guarantee on-time delivery at every stage. Their staff responded to criticism promptly and adjusted to the needs of the situation.  Proactive problem-solving and clear communication maintained the development process' efficiency and flow.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were notable for incorporating AI into financial processes in a smooth process. Their dedication to accuracy and efficiency, as well as their ability to strike a balance between creativity and realistic execution.

Are there any areas for improvement or something Neologic Software could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Bolst Real Estate

Describe what your company does in a single sentence.

We engage in real estate brokerage that helps people buy and sell homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• The goal is to streamline lead management, improve follow-ups, and increase conversion rates through a more organized and data-driven approach.

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work help real estate agents manage their leads more effectively, they develop a CRM system. Lead analysis, automated prioritizing, and an easy-to-use dashboard for monitoring interactions are all included in the project. Key deliverables include a centralized database, smart lead scoring, and integration with existing communication tools. The system will enhance agent productivity by automating follow-ups and providing actionable insights. The goal is to improve efficiency, streamline workflows, and boost conversion rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome resulted to better lead conversion rates, quicker reaction times, and increased agent productivity.  Workflows were streamlined by the CRM, which also improved follow-up consistency and decreased manual labor.  Agents made better judgments because to data-driven insights, which raised customer satisfaction and boosted sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured flawless execution by adhering to project timeframes and maintaining consistent communication.  They swiftly addressed our criticism and made the required improvements, demonstrating their responsiveness to our demands.  They produced excellent results within the stipulated time limit thanks to their methodical approach, which kept the project on course.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their capacity to adjust to our particular requirements while preserving accuracy and efficiency had a big influence.

Are there any areas for improvement or something Neologic Software could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Sustainability Manager of Stoneweg US, LLC

Describe what your company does in a single sentence.

We are real estate investment firm that focuses on workforce housing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Software to accomplish?

• To enhance financial transparency
• Improve decision-making
• Optimize investment performance across our real estate assets

SOLUTION

How did you find Neologic Software?

• Online Search
• Clutch Site

Why did you select Neologic Software over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Neologic Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included creating a unique platform for managing real estate investments for cash flow monitoring, investor reporting, tax documentation, and portfolio analytics. The solution would simplify data administration and offer real-time financial insights to enhance decision-making. Secure data storage, automatic reporting systems, and an intuitive interface are among the main deliverables. The platform's integration with current financial systems will improve efficiency and accuracy. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They enhanced investment decision-making by providing automated financial reporting, better cash flow tracking, and real-time portfolio analytics. Increased accuracy in investment reports and tax documents guaranteed transparency and compliance. With smooth system integration, operational efficiency increased while human labor was reduced.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured smooth project execution by keeping lines of communication open, adhering to schedules, and taking proactive measures to resolve issues. 
The overall efficiency of the project was improved by their strategic approach and prompt support.

What was your primary form of communication with Neologic Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They stood out for their capacity to foresee difficulties, adjust to shifting demands, and produce excellent outcomes.

Are there any areas for improvement or something Neologic Software could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

Abcor Home Health works with elder individuals that need support with their daily living activities, including cooking, cleaning, shopping, and companionship.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neologic Software?

Our HR department handles a lot of caregivers, around 1,200–1,500 in a normal year. We hire a lot of people, and a lot of people leave, for one reason or another. 

The amount of paperwork we had to do was a challenge. The state requires certain documents to be maintained constantly, such as driver license and insurance card expiration dates, and continued education that needs to be done for 12 hours per year. We had four offices at the time, and we had to place a dedicated person in each one just for HR compliance work.

SOLUTION

What was the scope of their involvement?

We discussed our problem with Neologic, and they suggested an automated solution. All our training is online now, so people can do it from either a computer or a mobile device. 

They have to go through a certain number of hours each month, and we track that for compliance purposes. If we get audited, we need to show exactly how many hours there were. Once a training program is activated on our side, the caregivers can log in and go through it on their own time. 

The software tracks who logged in and out and at what time. We have questions at the end, and the caregiver will get a certificate after answering them successfully. I can simply click a button and show an auditor all our certificates and logs. 

The document expiration component does the same thing. With the software, we can set up expiration dates for the documents, along with deadlines by which new copies must be submitted. Caregivers will receive friendly reminder text messages and emails. They can snap a picture and send it back to us, and it’s done.

What is the team composition?

We worked directly with a project manager from Neologic, and there were three developers involved. The manager spent a lot of time at our office while figuring out our processes.

How did you come to work with Neologic Software?

One of our VoIP providers recommended them. I was looking for a software developer at the time, and it happened to be that one of my friends owned such a company. I got in contact with him, Neologic, and one other company, and we had a tender with all three. 

Neologic was better not only in terms of dollar amount, but they promised to do it much faster than the other companies. My friend develops software for large banks, and he told me that, if Neologic can do it for that amount of money, I should go with them, so I did.

How much have you invested with them?

The initial contract was for $90,000, and it ended up being $115,000 with the additions we made.

What is the status of this engagement?

We started working with Neologic around January 2018, and we went live in December of that year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Neologic’s solution simplified our process tremendously. We didn’t fire any people, but we’ve repositioned them within the company after implementing the platform. We had four employees doing compliance, who are now doing different things, so we definitely saw an increase in productivity.

Going through the initial discovery process actually allowed us to clean up and do a much better job at hiring, and the solution they built was exactly what we needed. It automated our process as much as possible, and solved our biggest issues with tracking training and expired documents. We can also communicate better with caregivers through the software. That’s a big plus as well.

How did Neologic Software perform from a project management standpoint?

They delivered a little before the deadline. We went a little over budget, but that was my own making. We added a lot of things during the project, including automating the application process. Had it not been for that, it would’ve been perfectly on budget. 

We were left with a bit of time to train our people after Neologic delivered the work, and we started that process one month early.

We’d done some software transfers in the past, including our payroll, and I worked with different IT providers. There’s no comparison between Neologic and them. Neologic was always available and on top of things. We called them whenever we needed something, and the customer service was always superb.

Having worked in that industry for a lot of years, the way we did things seemed like the most logical way. Neologic brought a fresh perspective and suggested a lot of improvements to our process.

What did you find most impressive about them?

Their project manager had a personal touch and was able to not only comprehend our business and process, but he got it so well that he was actually able to suggest some things. Having worked in that industry for a lot of years, the way we did things seemed like the most logical way. Neologic brought a fresh perspective and suggested a lot of improvements to our process.

It was an unexpected side effect, but I feel we’ve streamlined our process a lot as a result of working with Neologic. Another company may not have gone that deep into our process to figure out why we did what we did. Neologic asked a lot of questions and tried to figure out the process behind each document, and that’s what made them stand out.

If I have another project, I won't even start a tender because I can’t imagine a better approach than Neologic’s. I didn’t expect it going in, and it was a very positive surprise.

Are there any areas they could improve?

Right now, they depend heavily on one project manager. I couldn’t imagine working with someone else from Neologic for that long. I don’t know whether this is good or bad, but having a bigger team would help down the road.

Do you have any advice for future clients of theirs?

With any software development company, the client has to be on top of them and ask a lot of questions to make sure they understand the process. What separated Neologic from the rest in my mind is that they do that for us.

Neologic drove the entire process and asked all the questions. They tried to understand the business process before suggesting a solution. That’s why their solutions were very clean and well-prepared.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and CPO of PLT4M. It’s a digital fitness app for high school physical education programs. We provide different fitness and weight training programs to over a thousand schools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neologic Software?

I hired them for web development services.

SOLUTION

What was the scope of their involvement?

They used ASP.NET, Angular, and MySQL to develop our website. Their team worked from scratch, and they had wireframes from our third-party who did the design work.

In addition to the web platform, they also built iOS and Android apps. Their team built the ability to create, deliver, and track training through those various platforms. In addition, they helped with BRD documentation for new build-outs and development initiatives.

What is the team composition?

Dmitriy (Co-Founder) was our main point person. He built the team out from there. It included him and one developer at the start. Then eventually, there were 6–7 developers from database architecture specialists to .NET developers to mobile personnel working through native script and Angular.

How did you come to work with Neologic Software?

It was a long, winding road but it was ultimately through a Google search.

What is the status of this engagement?

Our engagement ran from June 2012–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built a platform that allowed us to go from zero customers to about 700 customers around the time our partnership ended.

How did Neologic Software perform from a project management standpoint?

Project management is their strongest suit. Dmitriy is detail-oriented, and he puts a lot of work into the upfront planning to make sure that all the details are sorted out. Working exclusively with him as our project manager was excellent, he was highly capable.

What did you find most impressive about them?

Their passion for the work and attentiveness really stood out. Many contractors will just come and go, but they really embrace the project. They became part of our team and showed a lot of passion for the project, which is rare in that industry when you’re contracting out.

Are there any areas they could improve?

On both ends, we didn’t plan sufficiently enough at the beginning for the scale we ultimately wanted to achieve. I think that’s natural for any business partnership. We don’t know what we don’t know. In hindsight, there might have been a little more we could’ve done on both our ends and theirs to think long term about setting up a platform that’d be able to scale.

Do you have any advice for potential customers?

Know what you want and understand that their strength is figuring out how to build it and making sure all the details are covered. If you need some guidance, Dmitriy is knowledgeable of different industries. When you give them a vision, they’ll ensure no stone is left unturned.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of BidMed LLC

Describe what your company does in a single sentence.

BidMed is a leader in healthcare capital asset inventory management, providing software and services to help hospitals and health systems maintain accurate and up-to-date records.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neologic Custom Software to accomplish?

• To add AI to the platform so it could estimate the current resale value of an asset and recommend when it made sense to consider replacing or selling it.

SOLUTION

How did you find Neologic Custom Software?

• Online Search
• Clutch Site

Why did you select Neologic Custom Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Neologic Custom Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Neologic built an AI module directly into our existing SaaS platform. 

The system uses our internal equipment data together with outside auction and market data to estimate what different medical assets are worth on the secondary market. It also looks at how those values change over time to help identify when an asset may be approaching the right point for replacement or sale. 

Those predictions were added directly into the inventory views our clients already use. Hospital teams can now see an AI-Predicted Value and a Recommended Action Date next to each asset instead of having to piece that information together manually. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The biggest change is that the platform now helps hospitals make equipment decisions before an asset loses too much of its remaining value. Instead of looking at inventory as a static list of equipment, capital planning teams can see which assets may be approaching a good time to sell or replace. That gives them a better chance to recover more of the asset's value before depreciation accelerates. 

It also became a useful feature for our own sales team. During demos, we can show prospective clients that the platform does more than track equipment. It can help them make financial decisions about that equipment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dmitriy was heavily involved at the beginning of the project, especially around the architecture and how the AI should work with our existing data. Once we agreed on the approach, his engineering team worked through the build in clear stages. 

We had weekly video calls, tracked progress between meetings, and always had a good understanding of where the project stood. The requirements were followed closely, milestones were delivered on time, and we did not have issues with scope or unexpected costs

What was your primary form of communication with Neologic Custom Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The strongest part for us was the amount of thought that went into the system before development started. Dmitriy spent time looking at our existing data and understanding which equipment categories would actually benefit from prediction. 

Rather than trying to build the AI around every asset type at once, we focused the first version on imaging, surgical equipment, and patient monitoring, where the financial value was highest. That kept the project manageable and gave us something useful within the budget and timeline we had agreed on.

Are there any areas for improvement or something Neologic Custom Software could have done differently?

The data preparation at the beginning was more technical than we expected. There were specific formatting requirements for the different data sources, and some of the early documentation was fairly dense. 

A simpler overview of those requirements at the start would have made it easier for our internal team to prepare the data. Once we raised questions, Neologic responded quickly and helped us work through them, so it did not affect the overall schedule.