# Native Digital Native Digital Reviews (9), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 0 connections joined Native Digital's Network [Visit Website](https://nativedigital.com/) [Get a Custom Proposal](https://clutch.co/profile/native-digital) **Messaging that speaks. Data to prove it.** Putting brands into the hands, the heads and the hearts of people who want them. We’re Native Digital, a marketing firm built for modern brands. We believe the future is already here. Now it’s time audiences get access. ## Company Information - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 2 Locations: - Kansas City, MO (Headquarters) - Omaha, NE - Founded in 2013 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Pay Per Click - 20% Branding - 20% Search Engine Optimization - 20% Social Media Marketing - 15% Conversion Optimization ### Focus Areas - PPC Focus: - 80% Google Adwords - 10% Amazon Advertising - 10% YouTube Advertising - Branding Focus: - 60% Brand messaging - 10% Brand strategy - 10% Corporate identity - 10% Naming - 10% Product branding - SEO Focus: - 50% Content development - 25% Link earning & development - 15% On site optimization - 10% Local search - Social Media Focus: - 40% Facebook Advertising - 40% Instagram Advertising - 20% LinkedIn Advertising - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing ### Industries - 15% Hospitality & leisure - 45% Information technology - 15% eCommerce - 25% Financial services ### Clients - 85% Midmarket ($10M - $1B) - 15% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Native Digital's pricing reflects significant investment with projects costing around $100,000, indicating a focus on value for cost. Clients report satisfaction with their expertise and measurable outcomes, emphasizing effective strategies and well-managed workflows. **Most Common Project Size**: $50,000 to $199,999 based on 9 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Branding: $50,000 to $199,999 based on 4 reviews - Other Digital Marketing: $50,000 to $199,999 based on 2 reviews - Pay Per Click: $50,000 to $199,999 based on 2 reviews - Video Production: $10,000 to $49,000 based on 2 reviews - Web Design: $50,000 to $199,999 based on 2 reviews - Content Marketing: $10,000 to $49,000 based on 1 review - Digital Strategy: $10,000 to $49,000 based on 1 review - Search Engine Optimization: $50,000 to $199,999 based on 1 review - Web Development: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Native Digital Review Insights Overall Review Rating: 4.9 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Accommodating (2 mentions) - Creative (2 mentions) - Exceptional results (2 mentions) - Professional (2 mentions) - Receptive (2 mentions) - Results-oriented (2 mentions) - Well-organized projects (2 mentions) - Communicative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Exceptional performance (1 mentions) - High-quality work (1 mentions) - Knowledgeable (1 mentions) - Open to feedback (1 mentions) - Personable (1 mentions) - Timely (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Customer-Centric Approach** Native Digital is praised for treating clients as a priority, regardless of their size. Their client-centric approach ensures that projects are tailored to meet specific needs, fostering strong client relationships and satisfaction. **Strong Industry Understanding** Clients frequently commend Native Digital for their deep understanding of various industries and the ability to tailor strategies that resonate with target audiences. This expertise is evident in their strategic frameworks and audience segmentation approaches. **Responsive and Adaptive Workflow** Clients appreciate Native Digital's workflow, noting their responsiveness and adaptability. The team effectively manages expectations and timelines, ensuring seamless collaboration even amidst challenges like the COVID-19 pandemic. **Exceptional Strategy and Planning** The company is lauded for their strategic planning and execution, with clients benefiting from well-defined marketing roadmaps and innovative strategies that align with their business goals. **Need for Role Clarity in Fast-Paced Projects** In fast-paced projects, there is a need for clearer roles and responsibilities to enhance clarity and efficiency. This feedback suggests that more defined processes could benefit rapid project timelines. **Proficient in Content and Video Production** The company has a strong track record in creating high-quality content and video production. Clients have seen increased engagement and improved marketing outcomes as a result of Native Digital’s creative storytelling and visual content. **Outstanding Brand and Copywriting** Native Digital is celebrated for their exceptional brand and copywriting capabilities, successfully capturing and conveying brand stories that resonate with target audiences and elevate client brands. **Areas for Improvement in Invoicing** Some clients have noted issues with invoicing, finding them confusing or receiving bills before deliverables were completed. While not impacting project performance, this is an area where clarity could be improved. **Impressive Project Management** Native Digital is recognized for their excellent project management skills, maintaining clear communication and timeliness. They utilize tools such as dashboards for real-time updates, contributing to successful project outcomes. **Effective Brand Positioning** Native Digital excels in brand positioning, helping clients redefine their brand identity and visual aesthetics. Their work has led to significant increases in brand awareness and engagement, with clients noting a marked improvement in market presence. ### Native Digital Reviews #### Digital Strategy for SaaS Company **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: May - Nov. 2022 **Project Summary**: Native Digital was hired by a SaaS company to develop a digital strategy that would increase their brand awareness. They were tasked with media planning and buying, campaign optimization, and more. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Brand & Creative Director, Storable - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 7, 2023 **Feedback Summary**: Native Digital worked hand-in-hand with the client to further improve their strategy and produce great results. The responsible team manages expectations and tasks well, ensuring a seamless workflow. Their strong understanding of the client's products, industry, and customers, stood out. ""They saw things that we didn't and understood our industry, products, and customers very well."" **BACKGROUND** Please describe your company and your position there. Storable is the leading technology provider within the self-storage industry, providing an all-in-one suite of integrated products to help the facility operators run their business efficiently and maximize profitability. My role was providing brand leadership, directing campaign development and collaborating with Native to execute their performance marketing strategy. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital, and what were your goals? We hired Native for digital strategy, audience segmentation, product messaging, creative execution, media planning/buying, campaign optimization and performance measurement. Our goals were to increase brand awareness, and drive significant increase in lead generation and reduce the cost per acquisition. **SOLUTION** How did you select this vendor and what were the deciding factors? We reached out to Native because of personal connections with their leadership. It started with us asking questions and wanting advice on our challenges. We quickly found that their knowledge and expertise was so good that we needed to find the money to hire them. Their pitch to us solidified the decision to make that investment. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. First, we went through the interview and discovery phase where they really got to know and understand our business and the customer’s needs. Then they put our value proposition into their strategic framework, presented audience segmentation with triggers for purchasing decisions, and built out a messaging matrix for the audience segments at each point along the sales funnel. Native Digital then presented a plan for how to deliver our message to the target audience including frequency and recommended channels for placement. We collaborated with them on Calls to action and building out the landing pages were leads would be collected. They ran multiple iterations of the campaign, presenting performance along the way and pivoting to react to the results we were getting. How many resources from the vendor's team worked with you, and what were their positions? CEO SVP Performance Director of Demand Generation SVP Client Strategy Brand Strategist Account Director Creative Director Copywriter **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We initially didn't see very good performance, but we sat down with Native to figure out a new plan of action and altered the strategy to drive more leads than the first iteration. The iterative process was successful and the performance team was on top of monitoring the results. How effective was the workflow between your team and theirs? We had a good workflow and clear delineation of roles and responsibility. There was mutual respect and good report. What did you find most impressive or unique about this company? The strategy component of the process was the most impressive. They saw things that we didn't and understood our industry, products, and customers very well. The positioning they presented was spot on. Are there any areas for improvement or something they could have done differently? I wish we could have worked together longer to give a better answer. But, I moved on from my role and didn't get to see the relationship through. --- #### Branding, Web Design & Video Production for Construction Co **The Project** - Services: Branding, Video Production, Web Design - Project size: $50,000 to $199,999 - Project length: Jan. - Aug. 2020 **Project Summary**: A construction company hired Native Digital to help them rebrand to commemorate their centennial anniversary. The deliverables included various branding assets, two videos, and a new website design. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, Straub Construction - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 28, 2022 **Feedback Summary**: Thanks to the new branding, the client saw an over 1,000% increase in their web and social media traffic. Native Digital’s work helped them focus on their clients and market themselves more accurately. The team was very accommodating and approachable, and they treated the client as a priority. "“We appreciated how approachable Native Digital was; they truly listened to us and gave us the results we needed.”" **BACKGROUND** Introduce your business and what you do there. I’m the director of marketing for Straub Construction, a general contractor in Kansas City that focuses on building structures that serve others. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Native Digital? We decided to rebrand because we were hitting our centennial anniversary, and as part of this effort, we wanted to take a look into who we were marketing to and how. **SOLUTION** What was the scope of their involvement? Native Digital’s involvement started with interviewing us internally and interviewing our clients and peers in our industry to see how we differentiated ourselves and how we should market differently in our space. After the initial interviews, they came back with various suggestions, encompassing different aspects like our brand’s look and feel, voice, messaging, target market, and more. After that, we sat down with Native Digital’s team to discuss our options for our new branding and narrowed down those options to one. From there, they were in charge of designing our new branding assets, such as our business cards, letterhead, and promotional merchandise. Additionally, Native Digital produced two videos for us. We worked with their team to film those videos, spending two days filming in different locations. We brought our own talent, most of whom were friends and family, so no one was a paid actor. Native Digital was in charge of everything else: the storyboarding, the scriptwriting, the voiceover talent, and the postproduction. One video focused on our new brand, and the other focused on our centennial anniversary, which would be revealed at the big party we had planned. Due to the pandemic, we ultimately couldn’t hold the party, but we still rolled out the videos. Native Digital’s involvement also included helping us design our website. For this project, they provided us with freshly designed templates, and we had another vendor implement those designs on WordPress. Additionally, they helped us with its copywriting and layout to keep everything consistent with our new brand. What is the team composition? We worked directly with Stephanie (Account Director), who was our main point of contact. Chris (Creative Director), did most of the writing and helped us develop our brand’s voice. Additionally, Olivia (Former Associate Strategist) and Megan (Former Associate Creative Director) were in charge of overseeing the visual brand strategy, and Benton, (Former Graphic Designer) was in charge of creating all the collateral pieces. How did you come to work with Native Digital? I was referred to Native Digital by a friend. We still went through a formal RFP process that was sent out to different firms, and we had them provide preliminary estimates. Ultimately, we were very impressed with Native Digital after their interview. They had great tactics and presented very clear deliverables, as well as success stories backed up with data. How much have you invested with them? We spent $100,000. What is the status of this engagement? We worked together from January–August 2020. I talk to Justin every now and then, and I’ve let him know that if we have any other needs, they’ll be our first call. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  On our brand launch day, we were actively watching our website and social media traffic, and we had a 1,000% traffic increase on both.  Regarding general feedback, the rebrand was a catalyst for us to market ourselves and hone in on the clients that we want to serve. It has been easier for us to market ourselves and talk to potential clients about what we’re passionate about and why we do what we do. Among all the deliverables that Native Digital provided us with, the strongest one was the development of our tagline and mantra: “Believe in what you build.” This discovery was a result of the interviews with our people, clients, and peers. That line itself has been very beneficial for us to help build on our brand story and accurately market the people we want to work with. How did Native Digital perform from a project management standpoint? Native Digital performed well in that regard. Although we had many challenges due to COVID-19, which also affected shooting the videos, they were very accommodating. We were always able to stay on schedule, and they were very conscious of the budget, which we were thankful for. We communicated 70%–80% of the time via email, and we had phone or Zoom calls occasionally when larger decisions needed to be made. What did you find most impressive about them? We appreciated how approachable Native Digital was; they truly listened to us and gave us the results we needed. We never felt like they were doing things for the money, and they always focused on what was best for us — it was all about Straub. Although we knew that we weren’t their biggest client, we always felt like a priority. Are there any areas they could improve? We struggled with their invoicing. Sometimes, we received bills that weren’t necessarily wrong but we felt like we were billed before receiving deliverables. Additionally, some of the invoices were a bit confusing, and it wasn’t clear what they were billing us for. However, this aspect had nothing to do with their performance, and they've already received this feedback from us directly. Do you have any advice for potential customers? Know what you want out of the experience and communicate those expectations up front. Additionally, have all of your internal parties on board so that you can optimize your time with Native Digital. --- #### Integrated Marketing Roadmap for Community Bank **The Project** - Services: Digital Strategy - Project size: $10,000 to $49,999 - Project length: January 2021 **Project Summary**: Native Digital created an integrated marketing roadmap for a community bank's upcoming year-long campaign. They identified the most efficient strategies and plan for execution and gave milestones to achieve. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Officer, Southern Bank - Industry: Financial services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2022 **Feedback Summary**: The client's marketing team has a clear vision of the company's goals because of the roadmap created by Native Digital. The team had an effective workflow during the engagement. Their understanding of the client's objectives helped execute the project successfully. ""They gathered the key information and made recommendations that make sense for our company, which was amazing."" **BACKGROUND** Please describe your company and your position there. I'm the marketing officer for Southern Bank, a growing community bank in Missouri, Arkansas, and Illinois. We have $3 billion in assets with 52 locations. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital? We rely on Native Digital as premier marketing partner that provides expertise to us in any field of marketing. The integrated roadmap is an annual project that clarifies the objectives and projects for the upcoming year. We highly value the expertise and strategy provided by Native. **SOLUTION** How did you select this vendor and what were the deciding factors? I met the CEO, Justin, who was presenting on brand at a conference I was attending. His unique approach set him apart from other professionals in the industry that I had been exposed to. I sought him out to consult for our brand. Describe the project in detail and walk through the stages of the project. The integrated roadmap laid out our strategy for the upcoming year. We collaborated with Native to identify the biggest needs, prioritize them, evaluate the level of effort for each and develop a plan for execution. This plan then guides our efforts throughout the year and gives us milestones to achieve. How many resources from the vendor's team worked with you, and what were their positions? We worked with: our account representative the VP of client strategy director of search and acquisition director of performance marketing the VP of Creative **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our marketing team has a clear direction of what we are trying to achieve. We have a professional document that helps lead and keep all of us on track, all while keeping our key performance indicators at the front and center. How effective was the workflow between your team and theirs? Native always conducts an initial meeting to present and then establishes a feedback timeframe. From there, we work back and forth until a final product is produced. Work flow with Native is a strong point. Their account representatives do a superb job navigating work flow. What did you find most impressive or unique about this company? They listen to our team. They gathered the key information and made recommendations that make sense for our company, which was amazing. Are there any areas for improvement or something they could have done differently? I am extremely pleased with our relationship with Native. Nothing is perfect and as different issues have arisen, they do their best to remedy them quickly and professionally. --- #### PPC for Apparel Company **The Project** - Services: Pay Per Click - Project size: $50,000 to $199,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Native Digital provides PPC services for an apparel company. They have rebuilt the client's paid advertising strategy, improving their ROI via Google Ads, Facebook, and Instagram. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Operating Officer, Charlie Hustle, LLC - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2022 **Feedback Summary**: So far, the client is happy with the ongoing collaboration, spends less, and gets more ROI, thanks to Native Digital's help. The client is comfortable with the team's communication style, and they provide real-time updates using a dashboard. Their customer-centric approach impresses the client. ""Native Digital makes us feel like we're their number one priority."" **BACKGROUND** Please describe your company and your position there. I am the COO at Charlie Hustle -- an apparel company out of Kansas City. For 10+ years, we've celebrated civic pride and local sports teams by using the t-shirt as a canvas. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital, and what were your goals? We hired Native Digital to make our paid advertising--via Google and Facebook / IG--more efficient while enhancing the ROI. The goals were a less than $1.00 cost-per-click, which was achieved quickly. **SOLUTION** How did you select this vendor and what were the deciding factors? We did a 3-month long search where we interviewed each agency multiple times. Native Digital was continuously the most impressive in terms of identifying issues, problem solving, and visually / analytically showing us how they were going to achieve their results. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. While we had Google Ads and Facebook Business Manager setup and being used, Native Digital was tasked with rebuilding everything to make campaigns more targeted and increase our new customer base. How many people from the vendor's team worked with you, and what were their positions? Project Manager Project Lead Creative Director **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? While I can't share specific numbers, I can say we are overwhelmingly pleased with the results. Our spend is less, our ROI is more, and the amount of time it has saved both me and our E-Comm Manager is a qualitative success. Describe their project management style, including communication tools and timeliness. Hands-on. We met once per week early on and it has since moved to bi-weekly updates. We have a personal dashboard that allows us to see updates in real-time, and the communication style is casual enough where we don't feel urgency at any request. What did you find most impressive or unique about this company? The metrics and deep dives. With other companies, we felt like we were going to be another cog in the machine. Native Digital makes us feel like we're their number one priority. Are there any areas for improvement or something they could have done differently? None. --- #### Brand Position & Marketing Platform Dev for Furniture Brand **The Project** - Services: Branding, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Nov. 2021 - May 2022 **Project Summary**: Native Digital has been hired to reinvent a furniture brand's positioning and create a digital marketing platform. The team has been tasked with the platform's development, as well as the interactive UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Board Chairman, Cramer LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 14, 2022 **Feedback Summary**: The client's stakeholders have praised the digital platform developed by Native Digital. The early feedback and engagement from the recent launch have been outstanding. Not only has the team been creative and concentrated on executing marketing plans, but they are also sophisticated designers. ""Collaboration with the Native team was smooth and seamless."" **BACKGROUND** Please describe your company and your position there. I'm an owner and the Board Chairman of Cramer LLC, a specialized commercial furniture brand serving cutting edge science, research and healthcare organizations. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital? We hired Native to refresh our brand positioning and create a flexible, forward thinking digital marketing platform for the business. **SOLUTION** How did you select this vendor and what were the deciding factors? Native Digital stood out from the competition with their balance of creative vision, digital marketing savvy and bottom line focus. They approached our project through the lens of a business owner, which was refreshing and helpful. Describe the project in detail and walk through the stages of the project. The Native team began with a set of deep dive interviews with our customers and stakeholders. They then led us through a comprehensive brand positioning process, from messaging through to visual branding to sharpen our brand strategy. The Native team then led the development of a new web platform that brought our brand story to life and created an efficient, interactive UX that greatly improved our customer product selection and specification process. How many resources from the vendor's team worked with you, and what were their positions? We worked with an integrated team that included members in brand strategy, graphic design, content strategy/creation, research, SEO, web design and project management. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our stakeholders have indicated our digital platform stands out above competitive brands in our space. While we only recently launched our new platform and related digital marketing campaigns, early feedback indicates excellent rates of engagement and follow up. How effective was the workflow between your team and theirs? Collaboration with the Native team was smooth and seamless, despite the shift to online meetings due to COVID. What did you find most impressive or unique about this company? The lead brand strategist/copywriter on our Native team was exceptional. He brought a fresh, original perspective and good energy to the project. And we appreciated the leadership team's focus on measurable outcomes and results throughout the process. Most agencies I've worked with are either very talented creatively but lack real business execution focus, or bring solid marketing execution with a lack of sophistication on the design side. Native offers both. Are there any areas for improvement or something they could have done differently? Our greatest challenge was going through the internal journey of how we wanted to evolve the brand. In person meetings may have helped us move through that phase more productively. Here's to a post-COVID future! --- #### Video Production Project for Nonprofit Organization **The Project** - Services: Video Production - Project size: $10,000 to $49,999 - Project length: Oct. 2018 - Oct. 2019 **Project Summary**: Native Digital produced video content for an international nonprofit organization. The video featured the organization's work in developing countries, specifically their community centers, staff, and programs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former VP of Marketing, Nonprofit Organization - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 8, 2022 **Feedback Summary**: The videos produced by Native Digital were used in marketing campaigns for the organization, and they even reached global viewers. Thanks to the videos' quality, viewer engagement increased. During the engagement, the creative team was committed to understanding the organization's mission and goals. ""Each team member felt 100% invested in our organizational mission and objectives."" **BACKGROUND** Please describe your company and your position there. I was the vice president of marketing for a global nonprofit organization. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital, and what were your goals? At the time, our organization did not have a lot of current, high quality video content that captured the work we do in developing countries around the world. We wanted to get new footage of our community centers, staff and kids in the program for use in our marketing materials. **SOLUTION** How did you select this vendor and what were the deciding factors? We wanted to work with a team that could capture high quality video, and provide solid art direction to help us weave storylines throughout a series of short videos. Native has an impressive portfolio of video work and a number of talented creatives who could help us bring these powerful stories to life. Describe the video(s) and the process in detail, including the project steps and all stages of production. Native ended up producing 3-5 short videos that we used regularly in our marketing materials. They attended the shoot in Mexico, worked with our team to develop the storylines and gave ample opportunity to provide feedback throughout the process. We were very happy with the end results. Who did you work with and what was the feedback process like? We worked with their creative director and her staff at the time. The Native team gave ample opportunity to provide feedback throughout the process. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We used the new video in several appeals during the following year and engagement was much higher than prior content. The video was showcased in global meetings as a part of a launch of our brand and our work to define and elevate culture within the organization. Describe their project management style, including communication tools and timeliness. The Native team has strong attention to detail, a commitment to the satisfaction of their clients, and the skill and creativity to pull it all off. What did you find most impressive or unique about this company? Each team member felt 100% invested in our organizational mission and objectives. It isn't often that you find a creative team that will put the time and energy into truly understanding the work before they get started. I would say that was the biggest standout about the team at Native as we worked on this project. Are there any areas for improvement or something they could have done differently? No --- #### Branding Services for Conversational AI Company **The Project** - Services: Branding - Project size: $10,000 to $49,999 - Project length: Sep. 2021 - Feb. 2022 **Project Summary**: Native Digital provided branding services for a conversational AI company. They defined and refreshed the client's brand and visual identity. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** CMO, LivePerson - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 7, 2022 **Feedback Summary**: The client's new brand identity was launched, which was reflected on their website, and received positive feedback, thanks to Native Digital. The team communicated daily and met occasionally during the engagement. Their exceptional work turned the client's vision into reality. ""The team brought forward Curiously Human™ as our brand identity that really met all of our needs."" **BACKGROUND** Please describe your company and your position there. I am the CMO of LivePerson - a leader in Conversational AI. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital, and what were your goals? We wanted to refresh our brand and visual identity. Our goal was to be more customer centric and modern in our approach. **SOLUTION** How did you select this vendor? I was referred to Native through an acquaintance and met with Justin as a first step. Justin came across to me as someone that was calm, creative, and humble. I then met his team and was incredibly impressed. My previous experience was with very large agencies, so it was refreshing to work so closely with the senior leadership team. Describe the scope of their work in detail, including any steps and the final deliverables. Native helped us build out our brand story, visual identity, and topline messaging. Native works through a well defined process that really gets into the heart of the matter. They interviewed our leadership and customers to ensure we had a good foundation. Their brand team was exceptional at bringing forward ideas and helping us to continually tweak. The team inspired a lot of what has ended up being our visual identity as well. How many people from the vendor's team worked with you, and what were their positions? Our core team was 4 - 6 people depending on the part of the project. I appreciated that the team was relatively small and agile. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We launched the new brand to analysts in advance of our external launch to phenomenal feedback. The website was redesigned and relaunched with the new messaging and visual identity as well. Describe their project management style, including communication tools and timeliness. Native spent time with my team on a day to day basis and I met with them at important touchpoints. What did you find most impressive or unique about this company? The brand and copywriting is just exceptional. The team brought forward Curiously Human™ as our brand identity that really met all of our needs. Are there any areas for improvement or something they could have done differently? We threw a lot at Native in a short time. I think we could have done more to clarify our roles and responsibilities to drive greater clarity when moving so quickly. --- #### Content Marketing for Craft Brewery **The Project** - Services: Content Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Dec. 2017 **Project Summary**: Native Digital developed and executed a content marketing campaign for a craft brewery.  They developed a content library, which includes images and videos, to promote the client's brand and products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Marketing Manager, Tallgrass Brewing Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 7, 2022 **Feedback Summary**: Native Digital's work drove increases in the client's social media impressions, clicks, and views. They took the time to really understand the client's brand, allowing them to come up with and execute ideas that yielded remarkable results and made the client stand out from competitors. ""They were top-notch thinkers and doers who can actually execute ideas that yield real results."" **BACKGROUND** Please describe your company and your position there. I served as the marketing manager for Tallgrass Brewing Company, which was an independent craft brewery in Manhattan, Kansas, with a regional distribution footprint in 18 states. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital? We hired Native Digital to help us create and execute a content marketing campaign to amplify Tallgrass' brand voice and market position as well as support the launch of several new products. **SOLUTION** How did you select this vendor and what were the deciding factors? It only took a series of a couple meetings with Justin Watkins and his cohorts Shelby Mathews and Nadine Long to make the decision. They were thoughtful in their research, demonstrated their capabilities, presented an exciting vision and made us feel comfortable. Describe the project in detail and walk through the stages of the project. The Native team developed an excellent content library for us to promote our brand and products on social channels including static images, video, customized animations and copy. The days where we captured the content were some of the most energizing and exciting days we had at the brewery. They really immersed themselves into our brand and culture, and resulting content truly showed their understanding of our vision. How many resources from the vendor's team worked with you, and what were their positions? Native was just getting started at the time and had a smaller team than the incredible organization they've since grown to become. We worked closely with Justin (founder/CEO), Shelby (then creative director, now VP) and Nadine , whose role bridged account management and creative. For video shoots, we worked with a larger team that encompassed Justin, Shelby and Nadine plus other professionals, some of whom may have been hired contractors. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? After partnering with Native, our social media engagement increased by all the usual metrics, i.e., impressions, clicks, views, etc. Combined with the anecdotal feedback from stakeholders in our sphere of influence about the quality of the content being produced, we saw that our brand profile had been elevated considerably, which led to increased mindshare among our three tiers of customers including wholesalers/distributors, retailers and consumers. How effective was the workflow between your team and theirs? It was a very smooth process working with Native. They were thorough, excellent communicators who were receptive to constructive dialogue around strategy and delivered on their established deadlines. What did you find most impressive or unique about this company? Native had taken the time to develop their own brand and a compelling narrative about their people, processes and capabilities that was really fresh and exciting. They picked a lane and have stayed in it, so to speak, and have experienced tremendous success doing so. As someone who has taken a lot of meetings with various agencies and often has heard the same story repackaged under a different name, Native invested the time and energy to make their group stand apart from the get-go. Are there any areas for improvement or something they could have done differently? I cannot leave a comment in this field, because our relationship with Native unfortunately came to an early conclusion when the brewery ceased to operate following financial difficulties brought on by market changes and a few misfires in long-term strategic planning that were not at all related to Native's work. In my view, our relationship with them was just getting started and had not yet reached its full potential — to quote an oft-used phrase, we had "unfinished business." We were very pleased with their work and the results; unfortunately factors beyond the control of the Tallgrass marketing team prevented us from future collaboration. --- #### SEO, PPC & Branding for Sporting Goods Retail Company **The Project** - Services: Branding, Other Digital Marketing, Pay Per Click, Search Engine Optimization - Project size: $50,000 to $199,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: Native Digital provides SEO and branding services for a sporting goods retail company. They research and identify the client's target market, provide suggestions, and create strategies for SEO and PPC campaign. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Pro Athlete - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 8, 2022 **Feedback Summary**: The site's organic traffic has increased, thanks to Native Digital. So far, their effective workflow and work ethic impress the client. ""They definitely know their stuff, but more importantly, they treated our business like it was their own."" **BACKGROUND** Please describe your company and your position there. Ecommerce retailer in the sporting goods space CEO **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Native Digital, and what were your goals? We hired Native to help us launch a new brand that we started. Our goals were to increase traffic across all digital channels. **SOLUTION** How did you select this vendor and what were the deciding factors? We had heard about Native a lot and heard nothing but great things about them. Their pitch to us on how they would help us was very impressive. They really lined out everything perfectly. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. They started with consumer research to identify the market and those customer profiles. They did a deep dive into creative/brand suggestions for us. They also did a deep dive into our paid strategy and SEO strategy. From there they put together a list of recommendations. How many resources from the vendor's team worked with you, and what were their positions? We met with the leadership team early on, but then just met with our account manager and then 1 or 2 people from each specialty are. It was really perfect. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have seen a huge improvement in our organic traffic. How effective was the workflow between your team and theirs? Very effective. What did you find most impressive or unique about this company? The people are just really great to work with. They definitely know their stuff, but more importantly, they treated our business like it was their own. That was awesome! Are there any areas for improvement or something they could have done differently? No --- ## Portfolio & Awards ### Politico * Brand strategy to launch technology platform for policy professionals * Launch campaign creative & performance marketing ### Crossroads Hotel * Brand strategy, naming, visual identity * Launch marketing ### Virgin Mobile with Richard Branson What were we doing with Richard Branson? The video tells the full story.It involves bold mobile phone plans, a rocket factory and an iconic billionaire. Oh, and our team at Native Digital. ### City of San Jose * Brand strategy, visual identity* Launch marketing & grassroots rollout ### Financial Literacy Native Digital hosts an industry workshop looking at how to advance financial literacy not as a "give back" but as an integral part of effective marketing. ### Industry Recognitions - Inc 500 - AdWeek - Fastest Growing - SMCKC - AIGA ## Key Clients - Politico ## Packages ## Locations (2) ### Kansas City, MO (Headquarters) - 1612 Grand Blvd Suite 300 - Kansas City, MO 64108 - United States - 31 - 40 employees - Phone: (816) 360-9922 ### Omaha, NE - 3157 Farnam Street - Omaha, NE 68131 - United States - 2 - 5 employees - Phone: (816) 360-9922 ## Contact Native Digital [Send a message](https://clutch.co/profile/native-digital) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/native-digital-llc/) - [Facebook](https://www.facebook.com/pg/nativedigitalllc/about/?ref=page_internal) - [X](https://twitter.com/nativedigital_)