MoroSystems, s.r.o.

BACKGROUND

Please describe your company and your position there.

Publicis Groupe is the third largest communications group in the world. In the Czech Republic I work as a Research and Analytics Director, having 25 data analysts, scientists and engineers in the team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoroSystems, s.r.o., and what were your goals?

Our goal was to develop a software that would be accessible both for us and our clients and that would include all the information and data we use in terms of client-agency relationship.The software includes several modules that are also integrated with external data sources.

SOLUTION

How did you select this vendor and what were the deciding factors?

At the beginning, there were about 10 vendors on the table to consider. After the intial meetings and first project scope estimation, we shortlisted 3 vendors. The crucial factor was a chemistry meeting and previous experience with similar projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Firstly, we focused on the project requirements and estimation and aimed to make them more accurate and specific, so we could have a better understanding of the whole project timeline. Also, we made clear about the roles in the project and expetations from both sides. We were happy that Morosystems provided us with Business analyst, that we were not able to cover from our side. Then we proceeded with the lowest-hanging fruit - the first module that could be developed quickly, without any blockers and could give us the most value at that stage. Although Morosystems were more comfortable with Google stack, we agreed to use Microsoft Azure infrastructure, respecting our global standards. After some initial learnings, different technology experience was never an issue.

How many people from the vendor's team worked with you, and what were their positions?

Morosystems were able to provide us with all the roles that were crucial for the project, specifically:

• Delivery Manager
• Business Consultant
• Tech Team Leader / Solution Architect for all modules
• Business Analyst
• Test Lead

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still ongoing and we are waiting for one major release, so most of the measureable outcomes will come in next months. So far, we released two modules, that we could immediataly start on a daily bases. The modules were delivered on time, without any major errors or bugs.

Describe their project management style, including communication tools and timeliness.

Although the venodor team were not familiar with Microsoft stack, they were willing to move the communication of the whole delivery team to Teams meetings. The communication was great. We always had the information we needed to have at that stage. We were getting reminders what issues to address or shloud be addressed soon.

What did you find most impressive or unique about this company?

I think that Morosystems was able to deliver a quality software, with main focus on delivering the most value for the money we invested. From my perspective, our cooperation was not only about software, but we actually improved some of our internal processes that were not part of the project. We're inspired by MoroSystems, s.r.o.'s agile development. They incorporated the framework into different projects. Morosystems were always happy to help us with problems or challenges that was not part of the projects (for example "how to implement introspectives into projects", "performance testing" etc.)

Are there any areas for improvement or something they could have done differently?

The project grew pretty fast in terms of both scope and pricing. I think that most of the increase was caused on our agency side, since we did not define the whole scope precisly at the beggining. However, having the same project again, I would focus on this even more right form the beggining.

BACKGROUND

Please describe your company and your position there.

Managing director and VP of Professional Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoroSystems, s.r.o., and what were your goals?

System Integration full stack - analysis/architecture of impact, design of solution integration, development and testing.

SOLUTION

How did you select this vendor and what were the deciding factors?

Experience in Payment Industry, proven track record of successful System integration, Speed, Quality and Reliability

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Combination of Agile and Waterfall with full steps needed in System Integration project. Solution is used for Payment card processing via Omnichannel user stories. Key is knowledge of Payments protocol and security. Main technology was JAVA.

How many people from the vendor's team worked with you, and what were their positions?

Delivery Manager, Solution Architect, Business Analyst, Technical Analyst,5 Developers and 3 Testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Successful product integration and readiness for Customer journeys.

Describe their project management style, including communication tools and timeliness.

Project and Steering board statuses, combination of Agile and Waterfall, we have used JIRA and Confluence to exchange information and set tasks and plan.

What did you find most impressive or unique about this company?

We found their professional behavior, reliability, and trustworthiness impressive.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I’m the Product and Project manager in telecomunication company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoroSystems, s.r.o., and what were your goals?

However, the standard delivery of the solution did not meet the specific needs of our company, so we asked an external company to develop a custom solution that could handle our needs. Our goal was to launch a new federal tool for project and line management, including work reporting. The goal was to support the planning and management of demands such as Program, Project, Initiative, Request, Agile strategic team, for the management of line activities and subsequently for reporting work.

SOLUTION

How did you select this vendor and what were the deciding factors?

The selection of the supplier took place in a standard way, i.e. through a tendering process. Based on references, we approached several players on the market, commissioned a case study and then evaluated the proposed solutions.

As this was a priority project, we also needed, on the basis of a personal meeting during the selection of the integrator, to perceive the willingness and motivation of the supplier to solve difficulties during the delivery phase.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the very beginning, we clarified the individual parts of the delivery that we handled from internal sources and that were handled by the supplier. At the same time, we emphasized that both the internal and external team knew the detailed design of all federal requirements, so that the entire solution worked as one unit, which we addressed at regular agile ceremonies.

The supplier team was always prepared and had studied the issue, including internal processes, and was able to propose solution options. We delivered in two weekly sprints, when we had enough time to test the delivery, debug any modifications and continuously deploy to production.

How many people from the vendor's team worked with you, and what were their positions?

There where 5 people in the external core team, including a resource manager, a designer, 2 developers and UAT tester. Throughout the project, we had a stable delivery team, which was a very important prerequisite for a successful delivery.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest benefit of the project was the implementation of a federal, unified solution for the entire company. It allowed us to set:

• New setup of PRIO bodies
• New types of demand & thresholds
• Federal project management
• Unified delivery lifecycle
• Common resources prioritization This arrangement subsequently enabled us to optimize and increase the efficiency of work in teams and the entire company.

Describe their project management style, including communication tools and timeliness.

Project management was at a professional level, all important milestones were met without surprises or turbulence. If there were unplanned changes or changes in priorities, they were communicated in advance, and we always found a solution to minimize the risks of impact on the launch date. Basic communication tools were JIRA and Confluence.

What did you find most impressive or unique about this company?

The whole team was very detailed in the areas we delivered. So they were very efficient in finding delivery options. If we lacked knowledge or experience, they were always able to consult the topic within their company without any demands for additional work.

Are there any areas for improvement or something they could have done differently?

The work was done in order, there were no areas that we would have delivered differently

BACKGROUND

Please describe your company and your position there.

FinTech Payment company providing cloud payment solution serving global merchants in F2F payment environment. I had a global responsibility as a SVP for Retail and Fuel segment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MoroSystems, s.r.o., and what were your goals?

Our cooperation with MoroSystems was to customise and deliver global solution for British Petrol serving 5 major European markets. We where using MoroSystems for early design, analysis as well for development service and in later stage/delivery partially for support and maintenance of the platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

MoroSystem has proven it's competence and know-how in designing/building and supporting back-ends for payment card processing on a global scale. The solution expertise is for on prem processing as well MoroSystems has proven its capability for cloud operations (AWS, etc. )

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

MoroSystems s.r.o has a very structured delivery approach utilizing agile standards and proven methods. We have been able quickly and easily to find a define principles of cooperation for each delivery stage. Starting from design, followed by build and changes in a meanwhile and QA/Delivery stage. All in line with agile methodology via sprint team set up incorporating MoroSystem and our internal teams.

How many people from the vendor's team worked with you, and what were their positions?

• BA
• SA
• p.m.
• Dev
• DevOps
• Cloud

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

General success of the project in quality/time/cost a Reasonable deviations during whole delivery lifecycle without major impact to the end customer.

Describe their project management style, including communication tools and timeliness.

Agile project mgmt. set up, using Atlassian tools (JIRA) for comm, change mgmt. incident mgmt, status and reporting.

What did you find most impressive or unique about this company?

Professionalism, high delivery standards (agile), flexibility/scalability, deep payment know-how.

Are there any areas for improvement or something they could have done differently?

I would recomend to more focus on global product trends and utilising them as a options to speed up custom builds and to become more product oriented company supporting delivery/solutions for the consumers.This will result in upscale and faster delivery.