MindTitan

BACKGROUND

Please describe your company and position.

I am the CTO of GScan OÜ

Describe what your company does in a single sentence.

GScan is a world leader in cosmic-ray muon tomography, revolutionizing 3D scanning and chemical
composition analysis for security, customs, and infrastructure inspection with its cutting-edge
technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• The goal of the project was to create 3D reconstructions that accurately depict the movement of muons in 3D space, using machine learning models capable of generating these reconstructions with less data than typically required. This technology could be applied in security settings, such as scanning suitcases in airports where scanning time is limited

SOLUTION

How did you find MindTitan?

• Online Search
• Previous Experience

Why did you select MindTitan over others?

Expertise, portfolio, communication

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included data preparation, initial analysis, and several iterations of model training,
evaluation, and fine-tuning to optimize the strongest model.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MindTitan created machine learning models that met the objectives set in the early stages of the
project by 1) reducing required scanning time and 2) increasing reconstruction accuracy. MindTitan
delivered the codebase with instructions for usage, enabling us to reproduce the work as well as to
build upon it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their deliveries were on time, and they achieved our set goals.

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall proactive approach, skillset and communication style.

Are there any areas for improvement or something MindTitan could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Digital Nation

Describe what your company does in a single sentence.

Digital Nation is a digital advisory company that collaborates with the world's top experts to help
governments and government leaders to transform their organisations digitally - and build future-ready digital nations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• successfully plan and execute a workshop on public sector data/AI in collaboration with Digital Nation for the Innovation and Digital Development Agency (IDDA) in Azerbaijan.
• To mentor Azerbaijan’s public sector representatives from various fields (transport, health, finance, culture) on data-driven government use cases.

SOLUTION

How did you find MindTitan?

Previous collaboration experience

Why did you select MindTitan over others?

• Great culture fit
• Expertise

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The collaboration involved conducting workshops for public sector representatives and mentoring
them in identifying sector-specific digitalization opportunities, focusing on three key aspects: what leaders need to do, how to do it, and how to get things done.
In addition to the workshops, representatives from MindTitan mentored the participants and helped them find ways to implement the developed strategy effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The participants' feedback was highly positive. MindTitan demonstrated exceptional professionalism and expertise, not only in the field of digital transformation but also in facilitating workshops and mentoring participants.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always on time, and more importantly - always deliverying value. Work was quick and smooth with them.

What was your primary form of communication with MindTitan?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very impressed with MindTitan's proactive attitude and practical approach. They are always ready
to contribute and offer their own ideas on how to create the most value. They are great
communicators, thoroughly knowledgeable in their field, and always open to engaging with all ideas.

Are there any areas for improvement or something MindTitan could have done differently?

-

BACKGROUND

Please describe your company and position.

I am an Executive of Arbendium

Describe what your company does in a single sentence.

Arbendium is focused on providing technology solutions tailored to clients' specific needs,
specializing in custom software development, strategic consulting, application modernization, data
analytics, and integration services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• The objective of the work was to test segmenting Japanese subtitles with two alternative technical approaches. At the end stages of implementation, the two approaches were combined together to see if it delivers better results.

SOLUTION

How did you find MindTitan?

Referral

Why did you select MindTitan over others?

• Referred to me
• Expertise, strong portfolio

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Main issue with the existing system was that the word segmentation of concatenated Japanese
sentences was of poor quality. The scope of the work was to first experiment with a fast and simple
approach (rule-based) to improve the existing ginza splitting engine. Then the goal was to proceed
with an attention-based segmentation approach. The final output was a system to ensemble all
outputs of two phases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were higher than expected in every metric.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time and the management was flexible enough to allow for changes and adjustments during the project. All our needs were taken into account, even if expressed later during the project.

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall can-do attitude and technical expertise impressed the most.

Are there any areas for improvement or something MindTitan could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Chief Medical Officer of Certific OÜ

Describe what your company does in a single sentence.

Certific is a healthcare company, delivering digital user-centric solutions that help to streamline the way doctors communicate with their patients, fostering greater control and informed
decision-making.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• evelop a service that analyzes user taken photos of at-home covid-19 test cassettes
• turn the model into one or multiple microservices depending on the technologies used

SOLUTION

How did you find MindTitan?

from previous experience

Why did you select MindTitan over others?

Expertize, strong portfolio

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work was carried out in 3 different phases: labelling, model development, and model packaging. The objective of this work was to develop a service that analyzes user taken photos of at-home covid-19 test cassettes and verifies whether the image is a valid image of an at-home covid-19 cassette, and the result of the test - positive or negative. As a delivery, Certific got an API output that enabled us to verify the test results automatically.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As an end result, MindTitan delivered a validation API that helped to analyze and verify the
COVID-test cassettes results automatically and optimally.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We appreciated MindTitan’s technical expertise and overall process, which was well managed and
supported our activities.

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their depth of expertize and ability to analyse everything through including from the business side.

Are there any areas for improvement or something MindTitan could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the BDM of Hansab Group

Describe what your company does in a single sentence.

Hansab is a leading provider of complete business solutions to financial, retail and public sector organisations based in Estonia, Latvia, Lithuania and Finland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• The goal of the CASHX AI project was to develop AI-based models for predicting the emptying of cash machine cassettes, which would help forecast orders for refilling ATMs and reduce the number of orders by at least 10%. The project was successfully completed on schedule, despite some challenges that were effectively managed and overcome.

SOLUTION

How did you find MindTitan?

Through Tehnopol AI program

Why did you select MindTitan over others?

Expertise, strong portfolio

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary metric of the project is the percentage reduction in trips made to refill ATMs. The target was set at 10%. The model developed during the project achieved a theoretical (measured and evaluated based on data) result of 20%, making the project a success.

Currently, the model is being gradually implemented into live processes. We began by aiming for a 10% reduction in live trips, and once the situation stabilizes, we will increase the model's risk tolerance to approach 20%. This gradual implementation helps manage the transition more smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team reached and succeeded in the target success metric for the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver as they promised and even exceeded our expectations.

What was your primary form of communication with MindTitan?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall collaboration, and the presented expertise and thorough process, as well as communication and project management. 

Are there any areas for improvement or something MindTitan could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Product owner of Information Technology and Development Center of the Ministry of the Interior

Describe what your company does in a single sentence.

SMIT (Information Technology and Development Center of the Ministry of the Interior) is the largest IT institution in the country, which develops and manages various critical information systems of the Estonian state to ensure internal security.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?
The project aimed to explore how AI could enhance anti-money laundering processes at the Estonian Financial Intelligence Unit (FIU) by developing two key solutions: an Optical Character Recognition (OCR) module to transform non-machine-readable documents into machine-readable text, and a text analysis module to analyse the documents and find entities and relations from them, both of which were integrated into FIU's internal systems for testing their effectiveness.

SOLUTION

How did you find MindTitan?

Procurment

Why did you select MindTitan over others?

Expertise and strong portfolio

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SMIT, responsible for managing the IT solutions of the Estonian Financial Intelligence Unit (FIU),
organized a procurement for the development of a text processing solution, which was won by MindTitan. The FIU is an independent government agency under the jurisdiction of the Ministry of Finance, whose task is to ensure the integrity of financial transactions. Its activities are regulated by the Money Laundering and Terrorist Financing Prevention Act, which primarily aims to prevent money laundering, financial terrorism, and the evasion of financial sanctions by collecting, analyzing and sharing financial information. The FIU processes a large amount of data related to suspicious transactions every year. In 2023 alone, the FIU received 12,500 reports, mainly from credit institutions, virtual asset service providers and financial institutions.
The project's goal was to explore how AI can assist FIU experts in pre-analyzing data and
develop an MVP solution to prepare the data for next steps and support the report analysis process, thereby automating the initial stages of the report processing workflow.
As a result, MindTitan delivered the following:

1. An Optical Character Recognition (OCR) module
2. Text analysis module
3. General script for analysts

The code (APIs) was delivered in a scalable and manageable manner, allowing SMIT to easely make
future adjustments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The delivered MVP solution is a good start for using AI to automate the current (mostly) manual data processing flows in FIU. Relying on machines can significantly increase the efficiency of the entire work process, but it also dependes on the available data. In conclusion, the project team proved that AI can be used in complex workflows if all the key factors are considered, and FIU has an understanding of next logical steps to improve their internal processes so that data and AI solutions can further support them. 
The implemented search function got much praise, and the OCR and text analysis system have great potential to increase the efficiency in the future with additional developments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Agile project management enabled the project to move quickly and collaboratively and also being able to adapt to changing requirements in development. 

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MindTitan did everything they could to ensure the best possible outcome (for example, by going beyond the plan and carrying out an additional labeling project). The agreed tasks were delivered, and communication with the team was positive and supportive, and the team demonstrated that they genuinely cared about achieving the desired results

Are there any areas for improvement or something MindTitan could have done differently?

The one-year project is long, but if possible, it would be nice if the team members did not change during the project. Our project was successful, but the change of members always brings a little delay.

BACKGROUND

Please describe your company and position.

I am the Head of Digitalization and Innovation of Nordecon AS

Describe what your company does in a single sentence.

Nordecon is one of the largest construction groups in Estonia (operating also in Finland, Sweden and Ukraine), offering complete end-to-end solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• Analyse how to use AI in construction project management and deliver Proof of Concept solution for most critical business use case

SOLUTION

How did you find MindTitan?

Previous experience

Why did you select MindTitan over others?

Other

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nordecon partnered with MindTitan to explore and identify potential AI applications in both the planning and execution phases of construction projects. Our collaboration involves conducting interviews with planners and project managers to gain deep insights into current workflows and identify opportunities for improvement using AI.

The identified use cases were then prioritized, with work beginning on the most critical issue. To validate the approach, the team is developing a Proof of Concept solution, demonstrating the feasibility of addressing this problem with AI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome will include an overview of potential AI use cases with in-depth analysis and Proof of Concept solution for the selected highest priority use case. These are a foundation for future steps to integrate the PoC solution into internal systems and bring it to wider use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good. Everything was on agreed timeframe. 

What was your primary form of communication with MindTitan?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their thorough approach and industry expertise in finding the best solutions are impressive.

Are there any areas for improvement or something MindTitan could have done differently?

Hard to find anything that could have done differently. Very professional.

BACKGROUND

Please describe your company and position.

I am the CEO of Gratitude Services

Describe what your company does in a single sentence.

Gratitude Services is the largest cemetery services provider in Estonia, offering a range of options for individuals to honor their departed loved ones, and recently collaborated with MindTitan on an innovative AI-driven cemetery mapping system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

Gratitude Services hired MindTitan to develop an AI-driven cemetery mapping system with image recognition capabilities for tombstones, aiming to automate the process of locating and honoring departed loved ones, minimize manual labor, and create a scalable solution for potential international expansion.

SOLUTION

How did you find MindTitan?

• Online Search
• Referral

Why did you select MindTitan over others?

• High ratings
• Company values aligned

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Scope of Work:
  • Develop AI models for tombstone recognition.
  • Implement privacy-aware image anonymization.
  • Design a robust data pipeline.
  • Optimize labeling interface for efficiency.
  • Engineer scalable model pipeline.
  • Create proprietary solution for data collection.
  • Implement human-in-the-loop AI training.
  • Utilize OCR technology for text detection.
  • Develop text-cleaning scripts.
  • Optimize system architecture.
• Key Deliverables:
  • Functional AI model for recognition.
  • Privacy-compliant image anonymization.
  • Efficient data pipeline.
  • Optimized labeling interface.
  • Scalable model pipeline.
  • Proprietary data collection solution.
  • Human-in-the-loop AI training system.
  • Implemented OCR for text detection.
  • Text-cleaning scripts.
  • Optimized system architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Automated cemetery mapping, reducing manual labor.
• Enhanced user experience for locating loved ones.
• Privacy-compliant image anonymization.
• Scalable model pipeline for efficient image processing.
• Optimized labeling interface for high-resolution images.
• Successful OCR technology implementation for text detection.
• Maintained high data quality standards.
• Human-in-the-loop validation for authenticity.
• Systematic data collection in complex landscapes.
• Positioned for international expansion with a solid database foundation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They felt like an in-house AI team. MindTitan demonstrated responsiveness, providing same-day responses to queries. While specific details about meeting timelines weren't explicitly mentioned, the collaborative approach and quick responsiveness suggest a positive project management experience with timely communication and support for Gratitude Services' needs.

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The unique quality was MindTitan's ability to identify critical domains for AI application, implement machine learning effectively, and provide significant value to the business.

Are there any areas for improvement or something MindTitan could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CTO of RAIKU Packaging OÜ

Describe what your company does in a single sentence.

RAIKU is an innovative company that produces 100% compostable, natural wooden packaging materials as an eco-friendly alternative to plastic packaging. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• Develop a Proof of Concept system, using machine learning methods and machine vision system for detecting defects of wood veneer materials

SOLUTION

How did you find MindTitan?

Referral

Why did you select MindTitan over others?

• High ratings
• Expertise, portfolio and communication

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was to develop a solution that uses machine learning-based computer vision technology that detects defects in wood veneer material. Defective products slow down or even halt the production line, and due to the high volume and speed of production, manual validation by humans is not feasible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mindtitan delievered AI model for machine vision which performs well. It was an experimental proof of concept quality control system based on artificial intelligence. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good, well structurized. Cooperation was very efficient. They were also quite patient with us few times when our own processes had delays.

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed overall good communication, expertise, and skill set to dive into our field and seeing how to best bring useful results. Very efficient and good at artifical intelligence technology software development.

Are there any areas for improvement or something MindTitan could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Project manager of National Audit Office of Estonia

Describe what your company does in a single sentence.

The National Audit Office of Estonia (one of the European Union Supreme Audit Institutions) is an independent institution acting in the interests of the Estonian taxpayers with a function to investigate and report how the government has spent the taxpayer’s money.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindTitan to accomplish?

• The project goal was to assess how AI could help with automatically identifying politically biased content from social media and local government information channels.
• The goal was to analyse how effective machine learning methods for detecting political bias can be; what are the limitations and potential improvements for using these methods, and what are possible further application possibilities for these detection processes.

SOLUTION

How did you find MindTitan?

Public procurement

Why did you select MindTitan over others?

Expertise

How many teammates from MindTitan were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The solution was reached through an iterative process that began with mapping the current situation and formulating hypotheses. Next, the hypothesis with the greatest potential and value was selected, considering the available data and other technical criteria.

The final outcome was the delivery of a website scraper that allows information from various sources to be compiled into a more accessible collection. AI was tested for different NLP (natural language processing) activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As this was mostly an experimental project, we gained insights on where and how to use machine learning methods to optimize our work processes. The delivered data scraper helps us with collecting the data for analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was optimal for this kind of experimental project, we were in contact with the manager and the developer directly when needed. Items were delivered on time, they were produced according to contract. NLP solution did not produce the expected success rate, however - this was partly due to poor training data. 

What was your primary form of communication with MindTitan?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The thorough methods and expertise that the MindTitan’s team showed during the process were impressive.

Are there any areas for improvement or something MindTitan could have done differently?

We were satisfied with the expertise of MindTitan and communication was constructive. The experimental project was complex and more resoures to the training of NLP model should have been allocated - but this is also a takeaway for the client.