Methodix Change Consulting

BACKGROUND

Introduce your business and what you do there.

I'm the senior manager of organizational change leadership at Johnson Controls. We are an international company with 100,000 employees. We provide smart, sustainable building technologies, software, and services for various industries, helping to improve building performance and efficiency worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Methodix Change Consulting to accomplish for Johnson Controls?

We hired Methodix Change Consulting to lead and support organizational change management on various critical deployments, globally.

SOLUTION

Can you describe the scope of their involvement in this project?

Methodix Change Consulting provides end-to-end change management deliverables, including strategy and execution. More specifically, they provide a case for change, change impact assessments, stakeholder analysis and engagement, PCT assessments, OCM plans, communication plans, training plans, training needs analysis, risk tracking, end-user training support, and long-term sustainment plans.

What is the team composition?

We work with 2–5 teammates from Methodix Change Consulting.

How did you come to work with Methodix Change Consulting?

We found them through a referral. We chose them over other options because they had high ratings, were close to our geographic location, had pricing that fit our budget, and had a great culture fit.

What is the status of this engagement?

We started working together in August 2024, and the engagement is ongoing across various projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Methodix Change Consulting has successfully engaged and adopted our company. Here’s data from one project: We’ve impacted 30,000 people across eight countries, covering six languages. We have a 100% adoption rate of the new tool, 99% utilization, 89% of managers agreeing the new tool is beneficial and ready to use, 85% of managers ready to go live, and 80% of the population leveraging training material.Moreover, 30,000 users use the new tool per month. Only 4% of users have issues requiring help desk support. Only 8% of all help desk tickets are attributed to gaps in training and readiness, and 40% of all help desk tickets are related to provisioning and access issues - this tells us that any barriers to adoption are related to technical issues outside of change management.

How did Methodix Change Consulting perform from a project management standpoint?

They deliver on time and adapt to our team and company culture seamlessly. We communicate in person, virtually, and through email or messaging apps.

What did you find most impressive or unique about them?

They’re reliable, flexible, experts in their field, and deliver results fast.