Melotti Content Media

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Soup Agency

Describe what your company does in a single sentence.

As a digital marketing agency, we specialise in enhancing our clients' online presence. From devising impactful social media campaigns to optimising search engine visibility, our focus is on elevating brand awareness and achieving tangible results through digital channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Melotti Media to accomplish?

• We brought Melotti Media on board for a client project with a specific focus on fast delivery and meticulous attention to detail. The goal was to leverage their expertise in copywriting.

SOLUTION

How did you find Melotti Media?

• Referral
• Clutch Site

Why did you select Melotti Media over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Melotti Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Melotti Media was tasked with rewriting product descriptions as part of the project's scope of work. The key deliverables included a comprehensive revision of existing product descriptions to enhance clarity, engagement, and overall effectiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Melotti Media went well. We saw better engagement with the product descriptions, higher conversion rates, and got positive feedback. The quick turnaround and attention to detail were spot on.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a fantastic experience, everything was delivered on time and any feedback was addressed quickly.

What was your primary form of communication with Melotti Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were really able to grasp what was required and the tone of voice needed for the copy.

Are there any areas for improvement or something Melotti Media could have done differently?

We had a really fantastic experience, no improvements needed.

BACKGROUND

Please describe your company and your position there.

I'm the CEO & Creative Director of Two Giraffes Creative Pty Ltd, a full-service creative video agency that specialises in above-the-line and below-the-line video content such as TVC's, Creative Programmatic Video Campaigns, Brand Films & more

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melotti Media?

We have worked with Melotti media closely for the past 4 years. Chris Melotti and his team are absolutely geniuses at what they do. We have over 15 videos we produce a month, all requiring amazing, emotive, educational & empowering scripts - as they are the backbone of a video. We also went through a rebrand recently and required some core messaging around our brand.

SOLUTION

How did you select this vendor?

I actually got referred to Melotti Media from multiple different sources, I then checked out his over 100 5-star reviews and knew he had to be the real deal. Also, once I got to talk to him, and hear his company's process and ethos, I knew he would be a great partner for our agency.

Describe the scope of their work in detail.

Melotti Media writes anywhere from 5-20 scripts a month for our agency. They are so insanely amazing at taking our brief, our clients brand and infusing them together to create some emotive, engaging and precise scripts that help lead to wonderful video ads. They also handled our brand core messaging, through a workshop of strategic questioning and understanding, Melotti Media were able to find the essence of our brand and write a core messaging document that was right on the nose.

What was the team composition?

I've worked closely with Chris and Angela - however, I know he has a larger, intelligent and wonderful larger crew behind that.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients have seen a huge uplift in sales, recruitment and brand awareness in our videos, and scripts are key to their success. Also, our brand was more unified and clarified through the brand messaging document which led to more clients.

How effective was the workflow between your team and theirs?

Absolutely amazing. Always a positive attitude, always on time, and always goes above and beyond. I trust them beyond words.

What did you find most impressive about this company?

I find their skill of hitting the brief correctly from the start absolutely magical! Also, they have amazing skills in copywriting and brand messaging.

Is there any area for improvement or anything that could have been done differently?

Wish they could be in our agency!

BACKGROUND

Please describe your company and your position there.

General Manager and Co-Owner of Digital Design Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Melotti Media?

Melotti Media are our one-stop shop for all Content and Copywriting needs. We have partnered with them on numerous occasions, across a plethora of clients, for blog writing, website copy, social media copy and more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had interviewed numerous Agencies to partner with, however it was Melotti's outstanding reputation amongst previous clients, case studies and efficient processes and communication that had us sign on the dotted line.

Describe the project in detail and walk through the stages of the project.

- Client briefing and project scoping - Research on Client's business vertical and Content Strategy - Delivery of work to Client - Round of amends - Final execution

How many resources from the vendor's team worked with you, and what were their positions?

I work with both Chris and Angela across all projects - the team handle each facet of business and execution seamlessly, never missing a beat! Their attention to detail and information retention works seamlessly with our internal processes, delivering the gold standard of work for our clients, each and every time

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Each and every client that we have partnered together for have shared outstanding reviews for both Agency's work. From scoping to execution, our clients consistently remark on the high quality of work and delivery to timeline.

How effective was the workflow between your team and theirs?

Key milestone dates are established from project kick off, with all parties clear on their deliveries and when to expect work to land. It is a seamless execution from start to finish when working with Melotti Media, which makes for happy clients time and time again!

What did you find most impressive or unique about this company?

Their attention to detail, and incredible experience across a suite of industries. There has been no instances in which the team at Melotti weren't able to take on a new client, completely 'wow' them, and manage an incredible ongoing relationship

Are there any areas for improvement or something they could have done differently?

Not a single one - they're the team to use when you need to look your absolute best!