Mediyum UX Design Studio

BACKGROUND

Please describe your company and position.

I am the CEO of The Grit City

Describe what your company does in a single sentence.

The Grit City builds technology that helps colleges run student development at scale. Our platform, Hive, integrates with existing campus systems to structure learning, engagement, and industry interaction, while turning these activities into data that drives outcomes, accountability, and employability—without adding operational overhead.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediyum UX Design Studio to accomplish?

• Design a user friendly product.

SOLUTION

How did you find Mediyum UX Design Studio?

Referral

Why did you select Mediyum UX Design Studio over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mediyum UX Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/ UX Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Mediyum helped us get a lot of clarity, quickly. The biggest shift was in how well we understood our users—the discovery work surfaced real insights around user needs, constraints, and behaviours, which directly influenced what we chose to build (and what we chose not to). That alone saved us a lot of back-and-forth internally.

They also helped us bring structure to our product thinking. We went from a set of ideas to a clearer product direction with defined flows and UX principles, which made execution far more straightforward. Decisions became easier, and iteration cycles shortened.

On the design side, the quality of the UX and visual output was a clear step up. The designs were intuitive, thoughtful, and practical—good enough to be used directly by the engineering team without heavy rework. Overall, it gave us more confidence in the product, both from a user and delivery standpoint.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and dependable throughout the engagement. Milestones were clearly defined, timelines were realistic, and deliverables were consistently met on time. There was a good balance between structure and flexibility, which helped keep things moving without feeling rigid.

What stood out was their responsiveness. They were quick to incorporate feedback, open to iteration, and proactive in flagging trade-offs or constraints early rather than late. When our priorities shifted or we needed to go deeper on certain areas, they adapted without friction.

Overall, it felt like working with a team that was invested in outcomes, not just deliverables, and that made a real difference.

What was your primary form of communication with Mediyum UX Design Studio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine strong user thinking with practical execution. They didn’t treat UX as just a design exercise—they invested time in understanding the problem space, the users, and the business context, and then translated that into clear, usable outcomes.

They were equally comfortable challenging assumptions and rolling up their sleeves to get things done, which made them feel more like a product partner than an external agency. That mix of thoughtfulness, speed, and reliability is rare, and it showed throughout the engagement.

Are there any areas for improvement or something Mediyum UX Design Studio could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

AugLi is a K–12 EdTech company focused on modern competencies. These are things like critical thinking, communication, problem-solving, and collaboration.

We have multiple arenas in our current platform, including a game mode and “superpowers” or honing multiple basic skills in a gamified way. Game mode is totally open-ended; kids can start any time and do whatever they want to do. Superpower mode is more like structured learning. 

I’m a co-founder and the CTO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediyum EdTech UX Design Studio?

We started the company in 2017 and built a website to test our initial hypothesis. After one and a half years of trials, we partnered with a few schools in the summer of 2019.  

We realized that it made sense to make a clean-cut B2C app with a year-round program, with less reliance on schools. We identified the UX around the gamification components, and we got in touch with multiple vendors.

SOLUTION

What was the scope of their involvement?

We had a clear understanding of what we wanted to build, but, at the same time, we needed validation from the B2C market. We conducted ethnographic research with Mediyum for three months, to determine how parents understood the idea of skills, and how their goals aligned with the kids’.

Once we got some initial insights, we switched to building the UI/UX of the app. That’s still ongoing, as Mediyum is currently implementing features. This version of the product is mobile-only.

What is the team composition?

We worked with Saurabh (Founder) and two other people in the initial phase, and we’re working with 3–4 designers now. Saurabh interacts with us on a weekly basis.

How did you come to work with Mediyum EdTech UX Design Studio?

We reached out to multiple people, but Mediyum was recommended to us by a designer who knew Saurabh personally.

How much have you invested with them?

The cost so far is around $10,000.

The ethnographic research was a distinct component, and it was priced separately from the current project. We had two full-time resources on retainer for the initial phase, and we have an allocated amount of time with their team now.

What is the status of this engagement?

We started working with Mediyum in August 2019, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We presented the results of the ethnographic research to an angel investment board, and we got great feedback. We’re also pleased with the designs they’ve made so far.

How did Mediyum EdTech UX Design Studio perform from a project management standpoint?

They created user flows during the first phase, which Mediyum sent to us on a weekly basis. Now, we’re primarily making refinements. We assign them stories through Jira, and we work in one-week sprints.

What did you find most impressive about them?

They’re able to go deep and provide good insights into the problems we present to them. They have an in-depth approach, and they can understand multiple perspectives on the user side. They come up with fresh solutions.

Are there any areas they could improve?

They could benefit from increasing their team size. They’re doing a lot of projects in the tech space, and they’ll need more bandwidth.

Do you have any advice for future clients of theirs?

People thinking of working with Mediyum should let them start from scratch, rather than giving them an existing solution and trying to tweak it. That won’t do their abilities justice, and it won’t give great results.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of anGO, a sports company. We provide AI-enhanced, adaptive training plans and coaching to help athletes of all levels achieve their goals. We combine personalized guidance with a motivating social exercise experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mediyum UX Design Studio to accomplish for you?

We hired Mediyum UX Design Studio to rethink the UX flow of our training app.

SOLUTION

What was the scope of their involvement?

Mediyum UX Design Studio handled the information architecture, end-user interviews, and Figma prototypes. They also worked on the visual design, which we reworked after with our own staff, but it definitely helped speed up the process.

What is the team composition?

We worked with 2–5 teammates from Mediyum UX Design Studio.

How did you come to work with Mediyum UX Design Studio?

We found them through a referral. We chose them over other options because they were a great culture fit and offered good value for the cost.

How much have you invested with them?

$50,000 to $199,999

What is the status of this engagement?

We worked together from November 2023–September 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in user engagement.

How did Mediyum UX Design Studio perform from a project management standpoint?

We mainly communicated through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We were impressed by their approach to the mental model that our users have when engaging with the app.

Are there any areas they could improve?

They could have been more consistent with the pure UI elements.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Venti. We provide advanced event technology solutions featuring face recognition check-ins, rapid badge printing, customizable event apps and real-time analytics to streamline and enhance event experiences for organizers and attendees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mediyum UX Design Studio?

We needed help re-designing the UI/UX for our product's dashboard, which was becoming quite complex due to a lot of inter-dependent features.

SOLUTION

What was the scope of their involvement?

Mediyum UX Design Studio worked on the UI/UX design of our product dashboard. They helped us figure out how to organize the application's features. We had a very complex list of interdependent features, and they helped us untangle how a user visiting our dashboard could use them intuitively. They also helped us prioritize the features.

What is the team composition?

We worked with two teammates from Mediyum UX Design Studio, a senior designer/project manager and a junior designer.

How did you come to work with Mediyum UX Design Studio?

We found them through common contacts. They offered very professional services with a methodical and research-based approach to design. Other options could produce very good-looking UI, but their UX approach was better.

What is the status of this engagement?

We worked together from February–April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mediyum UX Design Studio transformed our dashboard from an ugly and complex system that was difficult to use into a well-organized, easily navigable, and intuitive platform for new users. We took their services before the product launch, so we didn't have any metrics from end users, but we received positive internal feedback.

How did Mediyum UX Design Studio perform from a project management standpoint?

Their project management was top-notch. They met all the deliverables on time and took the initiative to arrange meetings and track the project's progress. We communicated via email, WhatsApp, and Google Meet. They were flexible with the communication medium and suggested Slack, but we weren't used to it.

What did you find most impressive about them?

Their professionalism and timely updates were impressive. They did everything with thoroughness and based on research. They clearly outlined the need for research on the requirements and set off a portion of time for it. Based on that, they created user personas and mapped different features and requirements, which helped us prioritize the most important aspects and hide away complexity.

Are there any areas they could improve?

We would have liked more involvement from senior designers in the project, but it wasn't a big deal.