# Matchstick Social Matchstick Social Reviews (3), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Matchstick Social's Network [Visit Website](http://matchsticksocial.com/) [Get a Custom Proposal](https://clutch.co/profile/matchstick-social) **Award-winning Charleston agency driving growth.** Matchstick Social is a Charleston-based growth marketing & branding agency driving revenue for B2C & B2B companies. ## Company Information - Number of employees: 10 - 49 - 1 Locations: - Charleston, SC (Headquarters) - Founded in 2013 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 20% Content Marketing - 20% Digital Strategy - 20% Pay Per Click - 20% Social Media Marketing - 20% Web Design ### Focus Areas - PPC Focus: - 80% Google Adwords - 10% Bing Advertising - 10% Yahoo Advertising - Social Media Focus: - 30% Facebook Advertising - 30% Instagram Advertising - 30% LinkedIn Advertising - 10% Pinterest Advertising ### Industries - 20% Hospitality & leisure - 20% Non-profit - 20% Real estate - 20% Retail - 20% Medical ### Clients - 25% Small Business (<$10M) - 65% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Matchstick Social offers competitive pricing and strong value, evidenced by successful projects like a four-month social marketing strategy and ongoing advertising management. Clients appreciate their effective communication, creativity, and commitment, with measurable results in lead generation and engagement, though specific costs and client sizes are not disclosed. **Most Common Project Size**: Less than $10,000 based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Other Digital Marketing: Less than $10,000 based on 1 review - Social Media Marketing: Less than $10,000 based on 1 review - Advertising: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Matchstick Social Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Creative (2 mentions) - High-quality work (2 mentions) - Accessible (1 mentions) - Easy to work with (1 mentions) - Great team (1 mentions) - Personable (1 mentions) - Professional (1 mentions) - Understands their clients' needs (1 mentions) ### Review Highlights **Successful Event Promotion** Matchstick Social has been successful in promoting events for clients, especially during challenging times like the COVID-19 pandemic. Their efforts have helped keep communication lines open with customers. **Effective Use of Marketing Platforms** Matchstick Social is recognized for their adept use of multiple marketing platforms, including Facebook, Instagram, and LinkedIn. Their multi-platform approach has helped clients achieve their marketing goals. **High Lead Conversion Rates** Clients report high lead-to-conversion rates as a result of Matchstick Social's marketing efforts. Their ability to generate quality leads has been highlighted as a key strength. **No Significant Areas for Improvement** Clients generally have no constructive criticism or areas for improvement for Matchstick Social, indicating high satisfaction with the services provided. **Cost-Effective Campaigns** Clients have found Matchstick Social's campaigns to be cost-effective, with better engagement and lower cost per click compared to independently run campaigns. **Impressive Team Dynamics** Clients are impressed by the dynamic and smart team at Matchstick Social. The team's willingness to invest in their clients' success and their ability to understand and reach the target audience are frequently noted. **Excellent Project Management** Matchstick Social is lauded for their professional project management. Clients appreciate their thorough reports, clear communication, and ability to align with changing business needs. **Strong Social Media Strategy** Clients consistently praise Matchstick Social for their effective social media strategies, particularly on Facebook and Instagram. Their campaigns have led to significant improvements in brand awareness and lead generation. ### Matchstick Social Reviews #### Marketing Campaigns for Health Coaching Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Aug. 2019 - Nov. 2020 **Project Summary**: Matchstick Social has been tasked with developing marketing campaigns for a health coaching company. They're working on brand awareness, market research, and sales campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Health Coaching Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 27, 2021 **Feedback Summary**: Matchstick Social has been able to come up with 15% of the client's goal since the beginning of their partnership. Their lead to conversion rates has also exponentially increased. They set expectations upfront and their communication has flowed well with a dynamic and smart team. ""The business leads we received from their marketing efforts were ones that truly helped us in our first year."" **BACKGROUND** Please describe your company and your position there. Manager of a franchise health coaching company expanding to the Charleston area. We focus on individualized health and wellness coaching. Key responsibilities were business development, membership sales, marketing and operations. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Matchstick Social, and what were your goals? Profile was newly expanding to the South East so we tasked them with working on brand awareness, market research as well as a sales campaign prior to opening and through the first year. We tasked Matchstick in assisting us with lead generation for consumer to business as well as business to business. Due to the nature of the lead source they worked on separate campaigns to drive traffic to our sales team utilizing multiple marketing platforms. They also worked to build the vision of our health coaching process and community prior to our opening using both corporate content and organic content from our team and theirs. As a result of their efforts and lead generation we were able to have a very successful grand opening along with having corporate partnerships established prior to opening. **SOLUTION** How did you select this vendor and what were the deciding factors? Researched multiple local options as well as looked into the corporate option. Matchstick social had a great vision that matched what we were look for to grow and expand our business. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.  Social media content development and advertising on Facebook, LinkedIn and Instagram, monthly reporting, ongoing optimization and analysis.  How many resources from the vendor's team worked with you, and what were their positions? Main POC was Matchstick's Partner, Rachel Davis, with Senior Content Strategist, Nicole Geer as support.  **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to come within 15% of our goal for memberships prior to starting. After reaching out to other franchise locations and hearing their starting numbers we were extremely lucky to have these results. Our lead to conversion percentage was extremely high as well, we knew we were getting the right leads based on the marketing efforts. How effective was the workflow between your team and theirs? Great, they set expectations upfront with communication flows and were available for questions throughout the process. As our vision and understanding of the companies needs changed they were able to pivot and realign. Since this was a new venture we were taking on it really helped to be able to collaborate with Rachel and Amber their creativity and accurate date were invaluable during that time. What did you find most impressive or unique about this company? How dynamic and smart the team was. Admittedly we were still learning the brand as we started and the Matchstick team was there with us supporting us through that. They really understood who our customer was and how to best reach them. The business leads we received from their marketing efforts were ones that truly helped us in our first year. Thinking back on that time we were luck to have a team that was just as invested in our success as we were. The personal touch made a huge difference and I can't imagine not having them during that crucial time. Are there any areas for improvement or something they could have done differently? They were truly great, I really don't have anything that we would have changed. --- #### Digital Marketing for Bridal Gown Retail Store **The Project** - Services: Advertising - Project size: Confidential - Project length: Jan. 2019 - Ongoing **Project Summary**: A bridal gown retail store engaged with Matchstick Social for their digital marketing services. They're also tasked with running ads through their Instagram and Facebook platforms, and promoting events. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Store Owner, Bridal Gown Retail Store - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 13, 2021 **Feedback Summary**: Since partnering with Matchstick Social, the client has acquired more marketing success in terms of cost-effectiveness and engagement. The internal stakeholders are particularly impressed with their professional approach to project management, and transparent analytics reporting. ""I enjoy working with them so much because they take a lot off my plate, and they always do a great job for me."" **BACKGROUND** Introduce your business and what you do there. I’m a franchise store owner of two bridal gown retail store, and we sell wedding dresses in Charleston and Atlanta.   **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Matchstick Social? Matchstick Social is helping me with advertising and social media marketing. **SOLUTION** What was the scope of their involvement? I have Matchstick Social managing my Instagram account, Facebook account, and they’re running ad services through those platforms. Since I’m part of a franchise, we aren’t able to connect the money spent with the actual revenue because the website is managed externally. Moreover, what they basically do is help me promote my events such as trunk show sales during the COVID-19 pandemic, and they keep lines of communication with customers open. They initially did a full discovery for me on both my markets, and did a lot of competitors research to figure what works and what doesn’t — they brought that all to the table for me. While they didn’t do any branding or logo design, they did help me with my content, as far as having a unique voice for my market. What is the team composition? I work with Nicole (Account Analyst), Rachel (Partner), and Amber (Founder & Partner). How did you come to work with Matchstick Social? I wanted to use a local Charleston company, and I was recommended by a friend who knows Rachel and Amber. The reason why I hired Matchstick is that this kind of service isn’t something I’m particularly good at. I don’t want to spend a whole lot of time doing it, so they’re a very strong team that took the responsibility off my plate. What is the status of this engagement? We started communicating with them in January 2019, and our partnership is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Rachel had sent over some reports that signified the cost per click of the effectiveness of their campaigns versus the franchises that I independently ran — their campaigns were way more effective from a cost and engagement perspective. How did Matchstick Social perform from a project management standpoint? They’re great and that’s part of why I work with them. They’re super professional and their reports are really thorough, so I rely on Rachel to go through the budget and the numbers. They present me with their findings to let me know if we’re on track and how the money is being allocated, as well as the performance of the team member. We typically communicate through email, and at this point, we’re very familiar with each other already, so we also text back and forth. What did you find most impressive about them? I would say, we’re very impressed with their professionalism. Are there any areas they could improve? No. Do you have any advice for potential customers? I would say to really let them do their thing, give them guidance on what you want, and let them be creative. I enjoy working with them so much because they take a lot off my plate, and they always do a great job for me since I let them excel in what they do rather than micromanage them. --- #### Social Media Marketing for Investment Education Organization **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Jan. - May 2020 **Project Summary**: Matchstick Social handled the social media marketing of an investment education company. The team audited the client's social media channels and updated their social marketing strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Factora - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 12, 2021 **Feedback Summary**: Matchstick Social performed excellently during the project's progress, and the client found them easy to work with, ""Their Facebook ads abilities & content ideas were great!"" **BACKGROUND** Please describe your company and your position there. I'm the founder & CEO of Factora Wealth - an investment education & community platform for women. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Matchstick Social? We had Matchstick Social come in to audit our social channels and provide us with an updated social marketing strategy for instagram and facebook. **SOLUTION** How did you select this vendor and what were the deciding factors? I've worked with Matchstick in the past on other projects for other companies and new they'd be a trusted and effective partner. Describe the project in detail and walk through the stages of the project. We contracted them for a 4 month project to help us upgrade and define our social marketing strategy across web & social channels. How many resources from the vendor's team worked with you, and what were their positions? We worked with an account manager mainly. **RESULTS & FEEDBACK** How effective was the workflow between your team and theirs? They've been great & very easy to work with. What did you find most impressive or unique about this company? Their Facebook ads abilities & content ideas were great! --- ## Portfolio & Awards ### Marketing Campaigns for Health Coaching Company Matchstick Social has been able to come up with 15% of the client's goal since the beginning of their partnership. Their lead to conversion rates has also exponentially increased. They set expectations upfront and their communication has flowed well with a dynamic and smart team. ### Industry Recognitions - Best Advertising Agency in Charleston, SC - Charleston AMA 2024 Spark! Awards Winners ## Packages ## About the Team ### Our Story Matchstick Social started at a kitchen table, founded by two friends with a shared passion for marketing and creativity. Today, it’s a curious, energetic team driven by questions, collaboration, and results. With a mission to build authentic brands that drive growth, Matchstick blends strategy, versatility, and transparency to create meaningful impact. ## Locations (1) ### Charleston, SC (Headquarters) - 1350 Ashley River Road - Charleston, SC 29407 - United States - 10 - 15 employees - Phone: (843) 631-6273 ## Contact Matchstick Social [Send a message](https://clutch.co/profile/matchstick-social) ### Connect on Social - [LinkedIn](https://www.linkedin.com/in/rmackles/) - [Facebook](https://www.facebook.com/matchsticksocial/) - [X](https://twitter.com/matchstickscl)