Master Infotech

BACKGROUND

Introduce your business and what you do there.

I'm a senior sales manager at Trip Marshal. We’re like a tourism company that helps guests book hotel or transport reservations. We have more than 30 employees, and I manage their work to create a strategy to grow the business.
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We were looking to build our website, so we engaged with Master Infotech to execute this.

SOLUTION

What was the scope of their involvement?

Master Infotech developed and designed our website from scratch using PHP and JavaScript. Additionally, they managed our ads and social media accounts and provided other digital marketing services, such as SEO.

What is the team composition?

We worked with six people from their side, including web developers, web designers, and digital marketing specialists.

How did you come to work with Master Infotech?

We posted a job and got responses from many different companies. We narrowed it down to ten and eventually decided to go with Master Infotech based on their portfolio, experience, and pricing.

How much have you invested with them?

We spent around $30,000 on this project.

What is the status of the engagement?

We worked together on this project from June 2021–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in our website traffic; we had about 1,200 visitors on a monthly basis. We also gained new leads from our ads.

How did Master Infotech perform from a project management standpoint?

They always delivered tasks on time and had great communication skills. Moreover, we worked well together as a team, and they were very open to receiving our ideas. They were also very responsive whenever we reached out to them. Their services were affordable as well. We tracked tasks using Asana and communicated via Google Chat.

What did you find most impressive about them?

Their services were great, and they were always punctual in delivering results.

Are there any areas they could improve?

No. They did a great job, and we have no complaints.

Any advice for potential customers?

Have a clear strategy for what you expect from them. Also, having open lines of communication would be beneficial for both parties.

BACKGROUND

Introduce your business and what you do there.

I’m a senior manager at a stock trading company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master infotech?

We had to redesign our website to enable analytics and deliver a new version.

SOLUTION

What was the scope of their involvement?

They asked me and my people questions and then developed and designed the website. We provide the domain name and hosting, as well as the content of the site, and they took care of the rest. The new visuals on the site and our logo were part of the new brand they created for us as well. They worked with Java and CSS on the technical development.

How did you come to work with Master infotech?

They targeted our location with their digital ads, and we contacted them.

How much have you invested with them?

The cost was around $15,000.

What is the status of this engagement?

We worked together from February–August 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen increased demand the past two months since the site launched. Master infotech’s coordination among their team members and with me stand out. They let me know what they’re doing when they do it and get approval 2–3 times for every piece. People love the design and implementation of the site. It’s the best.

Right now, we’ve only used their UI/UX services, but we’re going to have to hire them for marketing as well.

How did Master infotech perform from a project management standpoint?

Their speed, services, and communication stood out. Their timing was also great. If I had a question, a team member will reach out to me quickly. Communication happened over Slack.

What did you find most impressive about them?

Everything was good. They provided creative services that were extremely good. They were so good that it was hard to choose between the options they provided me for visuals on the website.

Are there any areas they could improve?

According to me, they’re an awesome website.

Do you have any advice for potential customers?

Their development process is very good. Most companies aren’t able to communicate and follow-through on deadlines like Master infotech.

BACKGROUND

Introduce your business and what you do there.

I'm the business manager at Motor Box. We deal in secondhand luxury cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We hired them for website development and digital marketing services.

SOLUTION

What was the scope of their involvement?

Master Infotech developed our website from scratch. In addition, they're doing SEO and logo design work and handle our social media platforms, including Facebook and Instagram.

What is the team composition?

I work with 10–12 people from their team, including a project manager that's our main point of contact.

How did you come to work with Master Infotech?

A friend that worked with them in the past recommended them to me.

How much have you invested with them?

So far, we've spent $25,000–$30,000 with them.

What is the status of this engagement?

Our collaboration started in January 2021, and it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're getting good results from the social media campaigns and the website, and we're also noticing an increase in the number of calls — we get 30–40 leads every month. They also created a GMB profile for us, and we've seen increased traffic locally.

How did Master Infotech perform from a project management standpoint?

Their project manager coordinates everything. We have weekly meetings where they share work strategies with us and visit their office if needed. Regarding communication tools, we mainly use WhatsApp.

What did you find most impressive about them?

Their skills are their best attributes; we're getting good results after working with them.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

I highly recommend them because we saw a huge difference in getting leads and clients locally — they're promoting our business all over India.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Boss Rides, a pre-owned motorbikes dealership. We offer premium vehicles and services and have eight years of experience in the automotive industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We hired them for lead generation.

SOLUTION

What was the scope of their involvement?

Master Infotech provided branding and digital marketing services for us. 

What is the team composition?

We worked with four teammates from Master Infotech. 

How did you come to work with Master Infotech?

I found them through a Google search. 

How much have you invested with them?

We spent around ₹25,000–₹50,000 (approximately $300–$600 USD).

What is the status of this engagement?

We worked with them from January 2022–April 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Master Infotech was the best at all the services they offered us. Thanks to their work, I was able to increase my leads. 

How did Master Infotech perform from a project management standpoint?

They delivered on time and were open to negotiating the budget with me. 

What did you find most impressive about them?

Master Infotech’s team was friendly. 

Are there any areas they could improve?

There was nothing they needed to improve. 

Do you have any advice for potential customers?

I highly recommend Master Infotech to anyone. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Black Yard Cafe, a food and beverage delivery company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We needed help with developing our website.

SOLUTION

What was the scope of their involvement?

Master Infotech developed our website using WordPress.

What is the team composition?

We worked with four people from their team, including a developer and a manager.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We want to highlight our main point of contact throughout the development process.  

How did you come to work with Master Infotech?

We found them through an online search.

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We worked together on this project from January 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything went well, and we were able to generate many leads through our new website.

How did Master Infotech perform from a project management standpoint?

Their team did a really good job of coordinating the project. They kept me updated throughout the process. We communicated via Zoom meetings.

What did you find most impressive about them?

We were impressed with the Master Infotech team — they were very good at what they do. They were also very dedicated.

Are there any areas they could improve?

I can’t think of anything that Master Infotech could’ve improved on. They were the best for me.

Do you have any advice for potential customers?

I highly recommend working with Master Infotech.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a bitcoin company called Bitmaster.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We needed help with some challenges regarding our website.

SOLUTION

What was the scope of their involvement?

Master Infotech designed and developed our company’s website. Initially, I provided details about my company. I had a clear vision for the site’s design and requested Master Infotech a responsive design for our customers to engage with our business.

What is the team composition?

I worked with around 45 teammates from Master Infotech.

How did you come to work with Master Infotech?

I found Master Infotech online.

How much have you invested with them?

We invested around $50,000–$100,000 with Master Infotech.

What is the status of this engagement?

We worked with Master Infotech from January 2022–January 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

My customers increased shortly after Master Infotech launched our website. I had a great experience working with Master Infotech. They delivered a responsive design and exceeded my expectations — I’m satisfied with their work. 

How did Master Infotech perform from a project management standpoint?

Master Infotech met deadlines and was responsive to feedback.

What did you find most impressive about them?

I was most impressed by Master Infotech’s cooperative staff — they kept me engaged throughout the project. 

Are there any areas they could improve?

I can’t think of anything for Master Infotech to improve — all my contact with them was good.

Do you have any advice for potential customers?

I recommend working with Master Infotech to any business trying to rise to the digital space, whether they want to create a website or a mobile application. Master Infotech is a great company.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Hindustan Airways, a flight booking services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We had a website, but it was very outdated, and we wanted a website where our users could visit and book their tickets.

SOLUTION

What was the scope of their involvement?

Master Infotech completely redesigned and developed our website from scratch using Vue.js on the frontend and Laravel on the backend. In terms of features, the site allows users to see a list of available flights in the next few days, select them, and buy tickets.

What is the team composition?

A project manager from Master Infotech's team was my main point of contact.

How did you come to work with Master Infotech?

I found them through a Google search.

How much have you invested in them?

We spent around $43,000 with them.

What is the status of this engagement?

We worked together from January 2021–February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Master Infotech's work, the overall performance of our website improved.

How did Master Infotech perform from a project management standpoint?

We used WhatsApp and phone calls as the main tools to be in contact with the project manager that Master Infotech assigned to us.

What did you find most impressive about them?

Everything about Master Infotech's work was good.

Are there any areas they could improve?

The timeframe we set was extended by around three months, so they could speed up their working time in the future.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Oninfos, an information services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We wanted to redesign our website.

SOLUTION

What was the scope of their involvement?

Master Infotech redesigned our website from scratch. They used Laravel for development and helped manage the site for us.

Our website allows users to upload their properties for other people to see. They can also book appointments if someone wants to purchase a property.

What is the team composition?

We were in contact with three people from their side, including a project manager and a technical lead.

How did you come to work with Master Infotech?

We found them through a Google search.

How much have you invested with them?

We spent $30,000.

What is the status of this engagement?

We worked together on this project from January 2021–February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything was done professionally.

How did Master Infotech perform from a project management standpoint?

It took them a little longer than we expected to complete the project. We mainly communicated via phone calls and in-person meetings.  

Are there any areas they could improve?

They should speed up their development.

BACKGROUND

Introduce your business and what you do there.

I’m a senior manager at a cryptocurrency company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Master Infotech?

We needed help with website design and development.

SOLUTION

What was the scope of their involvement?

Master Infotech developed the website from scratch. The product was a cryptocurrency exchange platform, and they built it using WordPress.

What was the team composition?

We worked with 6–7 teammates.

How did you come to work with Master Infotech?

A friend recommended their work. 

How much have you invested in them?

We spent between 60,000–100,000 Indian Rupees (approximately $730–$1,200 USD).

What is the status of this engagement? 

We started working with them in January 2021, and they finished the project in February 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had great results regarding leads; the site really helped us with lead generation and traffic increase.

How did Master Infotech perform from a project management standpoint?

They delivered everything on time, and we communicated through Google Meet.

What did you find most impressive about them?

We really appreciated that Master Infotech stayed in touch with us all the time. They never failed to call us back or respond on time when we contacted them.

Are there any areas they could improve?

No, I can’t think of anything. Everything was perfect.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Booking 24, a hotel booking company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Master Infotech?

We didn’t have a website but wanted to put our business online. As a result, we hired Master Infotech for their web design and development services. 

SOLUTION

What was the scope of their involvement?

We initially scheduled meetings with Master Infotech, where they explained their design and development process. They showed us how they would make our website user-friendly. From there, they built the website using WordPress. The site featured our services; users could use it to get to know us easily. Moreover, it had a contact form and a blog page. 

What is the team composition?

We worked with 4–5 teammates from Master Infotech. 

How did you come to work with Master Infotech?

I found them through a recommendation. 

How much have you invested with them?

We spent between $25,000–$50,000.

What is the status of this engagement?

The project lasted from February 2022–January 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It was a great experience working with Master Infotech; we gained great results from the website and got leads. It also became easier for us to gather feedback from end users. Previously, we only had social media presence, which limited how detailed we could present our services. After the website launched, it was easier for us to connect with people. 

How did Master Infotech perform from a project management standpoint?

Master Infotech was great at everything. Our meetings were held on time, and they would schedule them whenever we needed clarification. It was a wonderful experience. On top of that, their prices were budget-friendly. To communicate, we mainly used Google Meet. 

What did you find most impressive about them?

The team was truly consistent with their work and always picked up. Their members always stayed in touch with us and asked about other things they could optimize for us. They offered suggestions on boosting our business. Overall, they didn’t just work for the money — they were dedicated to their work. 

Are there any areas they could improve?

No, there weren’t any. Our experience with them was great. 

Do you have any advice for potential customers?

You’ll have a great experience when you hire Master Infotech. I highly recommend them.