MAMBO Studio

BACKGROUND

Please describe your company and your position there.

I'm the owner of Levant Blanc, a production company that creates elevated visual content for brands, businesses, and people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAMBO Studio, and what were your goals?

We needed motion graphics and infographics to supplement the videos we were creating for the client.

SOLUTION

How did you select MAMBO Studio and what were the deciding factors?

I looked and interviewed a host of other graphic artist before Mambo. Mambo was highly recommended by my post supervisor and I could not have been MORE thankful. Their slate of work, the speed of how quickly they responded and in general Juan and Maria made me confident in my choice.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a general meeting where I explained the project and the deliverables I would need from mambo. Once we were ready, they sent over "first looks" at design elements. Then, we created them for one video and got client approvals before implementing the entire design across all client videos.

Who did you work with and what was the feedback process like?

We worked with Maria and she would upload motion graphics on FrameIO where we would comment on them directly. It was very easy- we would submit comments and she would version stack them so we an always look back at older drafts

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our client loves the end product- they even said at one point "I've never seen a first draft of art and graphics work come back so on brand" They were definitely impressed. The project will be released December 7th.

Describe their project management style, including communication tools and timeliness.

Maria, our project manager, was always available. We utilized a combination of slack, email, and frameio to communicate notes. There was never a deadline that was too rushed for her and her team. It was incredible. She always met our deadlines and often ahead of schedule.

What did you find most impressive or unique about this company?

MAMBO Studio is so quick and so insistent that we get exactly the right product we wanted. They also treat their clients with so much respect and that is something I truly appreciate. Their motto it seems is to make me look as good as possible to my client and I felt that in EVERY interaction and everything they delivered.

Are there any areas for improvement or something they could have done differently?

None come to mind!

BACKGROUND

Please describe your company and your position there.

I'm the lead video producer within our company. Essentially the account manager and project manager for projects who also works with all our partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAMBO Studio, and what were your goals?

MAMBO studios as our animation partner and we do work with them on an ongoing basis. Our goal was to find an animation partner who shared the same commitment to our customers as we do.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've worked with a lot of animation partners in the past and I can tell you from experience - it's hard to find a good one. MAMBO Studio checks all the boxes for us. They're fast, friendly, flexible, affordable and work within our same time zone (In the US).

However, the BIGGEST reason for selecting this vendor is that I could tell they truly care about our experience, our service and our customers. They understand our overall goals and the meaning of a true partnership. They understand that when they help us out, they're really helping themselves. This is invaluable in a partner.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We've worked on many projects together. We'll usually start with aligning on budget/expectations before a deal is closed on our end. Once we get a signed proposal and do our kick-off call, we'll send a brief to Mambo studios and they'll get to work on mood boards, design, storyboard - whatever is needed first for a particular project.

They can be as involved or uninvolved as needed at any stage of the production. Sometimes I give them a lot of guidance, other times not. I can trust they'll always use their best judgment and do their best work

Who did you work with and what was the feedback process like?

I primarily work with Juan and Maria. The feedback process varies from project to project. In a perfect world, clients would provide concise and consolidated feedback in a review page - but that is not always the case. They're comfortable hopping on calls with clients to discuss feedback directly, they can interpret notes well, know when to push back, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've had nothing but positive feedback from clients on our end. The biggest success for us is that we can always count on them to do a good job and be flexible. So we're able to provide clients with instantaneous quotes/scopes of work on projects which has lead to more deals closed.

Describe their project management style, including communication tools and timeliness.

I'm always surprised by MAMBO's response times (even at odd hours when nothing is expected). They let me know when to expect the next version, if there's any questions, etc. We have not missed a deadline yet

What did you find most impressive or unique about this company?

They can execute on a lot of different styles, which is great because we don't have a niche that we work within. People reach out to us for motion graphics, 2d animated explainers, 3d product demos, etc.

Are there any areas for improvement or something they could have done differently?

Not that I can think of!

BACKGROUND

Please describe your company and your position there.

I am the VP of Marketing at Vendoo. A software for online resellers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAMBO Studio, and what were your goals?

We hired Mambo Studio to create our official explainer video. Our goals were to showcase our software in an easy-to-understand way.

SOLUTION

How did you select MAMBO Studio and what were the deciding factors?

They had a great portfolio on their website. When they came to us with the proposal we really loved it, they had great ideas for us! We showed them a few explainer videos from other companies that we loved and their proposal had everything we loved about those videos.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting where we told them about our product, what we were hoping to get as the end result and we also showed them videos from other software companies that we liked. After a few days, they came to us with a great proposal, a mood board and other examples of videos that they thought could work for us. Once we accepted their proposal they sent us their timeline and explained to us the way we were going to work.

Their timeline was very clear and they showed us who was going to work on each section of the video, on top of assigning us a project manager. They were always very open to feedback and to making sure that we were totally satisfied with the outcome.

Who did you work with and what was the feedback process like?

We worked with Maria Paula and Juan, who managed our timeline. They would submit deliverables for us to review and give feedback on. In the final stages of the project where the video was put together, they also had a feedback tool that allowed us to add specific comments for timestamps of the video. I thought that was super helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final video helped us explain our product in a clear and efficient way. It also helped us showcase some important features of the software. Our current customers loved the video and new customers were able to understand our value proposition clearly.

Describe their project management style, including communication tools and timeliness.

It was very easy to communicate with them, we could always send them an email and they would be very responsive. As I mentioned earlier, they also used a tool where we could provide feedback on specific sections and timestamps of the video which made it easy for us to provide feedback.

What did you find most impressive or unique about this company?

The final outcome and design were beautiful. They took everything that we had thought about and put it in our video. The transitions, colors, and animations were beautifully done. They were very patient and receptive to our feedback, which we loved the most.

Are there any areas for improvement or something they could have done differently?

Not really, the project did take a little longer that expected but because there were some changes that we wanted to make.

BACKGROUND

Please describe your company and your position there.

WeKall its a SaaS Enterprise Phone Service who help companies to improve their customer service and save up 60% on their monthly comunications expensives, we start WeKall in 2018 and we have more 290 customer arround latan, I'm Felipe Sanchez and Co-Founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAMBO Studio, and what were your goals?

Few years ago explain to managers and IT directors that phone system on the cloud works and create confidence was a hard job.

SOLUTION

How did you select this vendor and what were the deciding factors?

Mambo have the best awards of video production in the region.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

With Mambo we create diferents success per industrie in order to explain from the customer prespective how our plataform help their companies to keep growing and release them from all the administration of legacy phone systems that didn't bring any value added.

Who did you work with and what was the feedback process like?

Was wonderfull they have a brilliant director for produce the video, our customers feel conforble.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We pass from 30 customer to 100 customer in one year.

Describe their project management style, including communication tools and timeliness.

Everything was crystal clear.

What did you find most impressive or unique about this company?

They taht the made the interview with the customer

Are there any areas for improvement or something they could have done differently?

We are fine

BACKGROUND

Please describe your company and your position there.

We are a proposals software company and I'm the CEO / Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MAMBO Studio, and what were your goals?

For the product video

SOLUTION

How did you select this vendor and what were the deciding factors?

Quality and creativity!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was create a 1 minute product video to show the top features.

How many people from the vendor's team worked with you, and what were their positions?

2 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't have KPI's

Describe their project management style, including communication tools and timeliness.

We gave the basic guidelines and the Mambo team created the video

What did you find most impressive or unique about this company?

The quality and the creativity of the video production were impressive.

Are there any areas for improvement or something they could have done differently?

We are okay with everything.