Make Space Marketing

BACKGROUND

Please describe your company and position.

I am the Company Director of The Lazy Grazer Ltd

Describe what your company does in a single sentence.

Catering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Space Marketing to accomplish?

• Create a domain for the company
• Increase customer visits to social media and website
• Create a website for the company

SOLUTION

How did you find Make Space Marketing?

Referral

Why did you select Make Space Marketing over others?

Close to my geographic location, Pricing first our budget, Good value for cost, Referred to me, Company values aligned

What was the size of Make Space Marketing’s team?

1 Employee

What was your primary form of communication with Make Space Marketing?

In-Person Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

James helped me to choose, purchase and create the domain for our company. He created our website and taught us how to use the tools to edit the website. He helped us with creating a new logo and rebranding the company, as well as setting everyone up on email using our domain.

He has incorporated a wide range of relevant information in our website including multiple links to social media accounts which specifically asked for. I wanted an easy to use, informative and smooth running site where customers could find the information they needed and contact us with ease. James has also added live links to things such as our social media accounts and google reviews, this keeps the website up to date at all times.

The service we have received from make space marketing is amazing and I would recommend to anyone, he is always on the end of the phone or email when I have any questions or any new ideas I would like to try and often calls me with new idea's he has for us too.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Enquiries via Website
• Quality of customer feedback from pre filled forms
• Compliments from customers on ease of use and professionalism of the company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Make Space Marketing always delivered on time and responded well to my needs always. I am quite a fussy customer and James has always delivered on what I have asked.

What did you find most impressive or unique about this company?

I love to support small local businesses and this is one of them. James has worked hard to build up his portfolio and every customer gets the same great effort, time and care. This is a business built on pride and customer service is a priority.

Are there any areas for improvement or something Make Space Marketing could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Trustee of Norfolk & Suffolk Animal Trust

Describe what your company does in a single sentence.

Animal Rescue

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Space Marketing to accomplish?

• Easy for customer to navigate
• New website
• Easy for us to use

SOLUTION

How did you find Make Space Marketing?

• Online Search

Why did you select Make Space Marketing over others?

• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Make Space designed a new site. They came up with many ideas to help us with our brief and then talked us through all aspects of the site and how to use the site once it was completed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 100

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Make Space were excellent with our constant questions, always replied promptly and always patient with our lack of technical knowledge. The project was delivered on time with fantastic communication throughout.

What was your primary form of communication with Make Space Marketing?

• In-Person Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I admire their meticulous attention to detail.

Are there any areas for improvement or something Make Space Marketing could have done differently?

No not for us.

BACKGROUND

Please describe your company and position.

I am the Managing Director

Describe what your company does in a single sentence.

We provide business consulting and business coaching services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make Space Marketing to accomplish?

• Increase web traffic for one of my client's websites.
• Website development and site speed

SOLUTION

How did you find Make Space Marketing?

Referral

Why did you select Make Space Marketing over others?

• Pricing first our budget
• Referred to me

What was the size of Make Space Marketing’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included the development of one of my client's websites, SEO services, and content marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website traffic
• Increased web orders
• Increased brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

James from Make Space Marketing was excellent to work with, he is very professional and highly skilled. The website project went very smoothly and both me and my client highly recommended this company.

What was your primary form of communication with Make Space Marketing?

In-Person Meeting

What did you find most impressive or unique about this company?

We're impressed with the end product and speed of delivery.