Maintask

BACKGROUND

Introduce your business and what you do there.

I’m the Executive of White Coat Waste, a nonprofit government watchdog group that campaigns to end taxpayer-funded animal experiments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maintask to accomplish for White Coat Waste?

We hired Maintask to implement an integration between Salesforce and Engaging Networks.

SOLUTION

What was the scope of their involvement?

Maintask handled the complete integration, from advising us on what was required of Engaging Networks before they could implement it through to completion. The integration was critical to automate donation records into our CRM, replacing a manual upload process and saving many hours of labor every month. Maintask set up the Salesforce-Engaging Networks connector, which is effectively an API that brings Engaging Networks data into Salesforce.

What is the team composition?

We worked with two teammates from Maintask, one developer and one account representative.

How did you come to work with Maintask?

Someone referred Maintask to me. I chose them over other options because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours. I also had a positive prior experience with Maintask, so I also chose them for this project because they previously demonstrated a high degree of competence, strong work product, and a pleasant collaboration.

How much have you invested with them?

We spent less than $10,000 on this project.

What is the status of this engagement?

We worked together from January–March 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We gauged progress through our communications as Maintask built the connection. The project was a success when the connection was run, wrinkles were smoothed, and the connector worked seamlessly. We’re now saving about five hours of expert service time per month, leading to a savings of well over $5,000 annually, coupled with the confidence that we’re removed from the equation potential human error when dealing with large data sets repeatedly.

How did Maintask perform from a project management standpoint?

Maintask delivered the project on time, even accounting for delays they didn’t cause. The project took them far less time to complete than Engaging Networks had anticipated, which also demonstrated the value of their general data expertise. We communicated via virtual meetings and emails.

What did you find most impressive about them?

Maintask was incredibly easy to work with, kind, and flexible. They had very competitive pricing, often substantially lower than equivalent companies based in the US. The time difference never was an issue, with our account representative meeting with us in their evening for our convenience.

Are there any areas they could improve?

No, I couldn’t imagine the project going any smoother with less input from us.

BACKGROUND

Please describe your company and position.

I am the Senior Publications Manager of Teaching American History

Describe what your company does in a single sentence.

We're a nonprofit that provides materials, resources and programs for American history and government teachers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maintask to accomplish?

• Build a website
• Host and maintain a website

SOLUTION

How did you find Maintask?

Referral

Why did you select Maintask over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build an image-based, interactive website to work on a wide variety of bandwidths and with a wide variety of audiences in American classrooms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website designed and built

Ongoing content added

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very clear communication; a great deal of patience as project parameters shifted.  Very responsive in terms of edits/additions and changes.  

What was your primary form of communication with Maintask?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, willingness to adapt, and innovate stood out. Maintask was willing to work with us to find technical solutions to problems that were only described vaguely and in non-technical terms.

Are there any areas for improvement or something Maintask could have done differently?

MainTask could have offered more design guidance or included a User X journey in the project development phase.  

BACKGROUND

Please describe your company and position.

I am the Fundraiser of Friends of Shad White

Describe what your company does in a single sentence.

Political Fundraising amd Events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maintask to accomplish?

• Clean and Sort Data
• Prepare data for import into CRM system

SOLUTION

How did you find Maintask?

Referral

Why did you select Maintask over others?

• High ratings
• Good value for cost
• Easy Communication Experience

How many teammates from Maintask were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MainTask took manually scanned data and cleaned/sorted it for us into our template formats. As they did this, they merged and sorted data to our specifications. They took complex instructions and made it clean for an easy import process into our CRM. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

20+ spreadsheets specified to two different template formats

Import ready data for thousands of records 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The turn around time for our project was quick, despite working in different time zones. They easily shared information through Gsuite and email. 

What was your primary form of communication with Maintask?

Email or Messaging App

What did you find most impressive or unique about this company?

The team's chain of communication ensured all team members understood the details of the assignment. 

Are there any areas for improvement or something Maintask could have done differently?

n/a