Maintask

BACKGROUND

Please describe your company and position.

I am the Senior Publications Manager of Teaching American History

Describe what your company does in a single sentence.

We're a nonprofit that provides materials, resources and programs for American history and government teachers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maintask to accomplish?

• Build a website
• Host and maintain a website

SOLUTION

How did you find Maintask?

Referral

Why did you select Maintask over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build an image-based, interactive website to work on a wide variety of bandwidths and with a wide variety of audiences in American classrooms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website designed and built

Ongoing content added

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very clear communication; a great deal of patience as project parameters shifted.  Very responsive in terms of edits/additions and changes.  

What was your primary form of communication with Maintask?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, willingness to adapt, and innovate stood out. Maintask was willing to work with us to find technical solutions to problems that were only described vaguely and in non-technical terms.

Are there any areas for improvement or something Maintask could have done differently?

MainTask could have offered more design guidance or included a User X journey in the project development phase.  

BACKGROUND

Please describe your company and position.

I am the Fundraiser of Friends of Shad White

Describe what your company does in a single sentence.

Political Fundraising amd Events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Maintask to accomplish?

• Clean and Sort Data
• Prepare data for import into CRM system

SOLUTION

How did you find Maintask?

Referral

Why did you select Maintask over others?

• High ratings
• Good value for cost
• Easy Communication Experience

How many teammates from Maintask were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MainTask took manually scanned data and cleaned/sorted it for us into our template formats. As they did this, they merged and sorted data to our specifications. They took complex instructions and made it clean for an easy import process into our CRM. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

20+ spreadsheets specified to two different template formats

Import ready data for thousands of records 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The turn around time for our project was quick, despite working in different time zones. They easily shared information through Gsuite and email. 

What was your primary form of communication with Maintask?

Email or Messaging App

What did you find most impressive or unique about this company?

The team's chain of communication ensured all team members understood the details of the assignment. 

Are there any areas for improvement or something Maintask could have done differently?

n/a