AI & Microsite Dev & UX/UI Design for AI Sales Agent Company
- AI Development UX/UI Design Web Development
-
User Research
+1
- $50,000 to $199,999
- July 2025 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They operated like true team members rather than external contractors."
- Other industries
- Nashville, Tennessee
- 11-50 Employees
- Online Review
- Verified
Lynsken has designed and developed a conversational AI-driven microsite for an AI sales agent company. The team is also responsible for redesigning the core chat experience to improve sales lead conversion.
Thanks to Lynksen's work, the client has seen conversion lifts, with desktop chat conversion increasing by 41.5% and microsite mobile conversion rising by 15%. The team has integrated seamlessly, communicated proactively, and delivered quality work on time. Lynksen understands product development.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the former Platform Product Manager of Lahzo
Describe what your company does in a single sentence.
We help companies with complex sales cycles grow revenue more efficiently by combining targeted marketing with AI-powered sales agents.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Lynksen to accomplish?
- Help us design and build an entirely new shopping experience for our clients..
SOLUTION
How did you find Lynksen?
Online Search
Why did you select Lynksen over others?
- High ratings
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Lynksen were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Microsite - Agent-Centric Shopping Experience:
Their designer led the design and user research for an entirely new RV shopping experience built around conversational AI. The hypothesis was that an agent-first, guided approach would reduce friction compared to traditional product catalogs. They designed the full experience, conducted user research, and set up A/B testing frameworks to measure conversion lift (targeting 15%+ improvement in sales lead rate).
Their frontend developer helped build out the responsive microsite experience that works seamlessly across mobile and desktop. The microsite went live with a 50/50 traffic split test, and we're now measuring engagement and conversion metrics to validate the approach and iterate.
Agent Refresh - Core Chat Redesign:
The designer created a complete redesign of our core chat experience—the primary conversion point where website visitors become sales leads. This wasn't just a visual refresh; it was a rethinking of how we guide users through the qualification and lead capture process.
The developer implemented the frontend, bringing the new chat interface and conversion flow to life across our platform.
Key Deliverables:
- Full microsite design and implementation (agent-centric shopping experience)
- A/B testing framework and measurement strategy
- Redesigned core chat interface and lead conversion flow
- Mobile-responsive implementations across both projects
- User research insights and design iterations
The team contributed as true product partners—thinking through trade-offs, suggesting improvements, and collaborating with our PMs and developers to solve problems, not just execute tasks.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes:
We take a data-driven, iterative approach to product development, so we're actively measuring both projects with A/B tests to validate our hypotheses.
Agent Refresh - Core Chat Redesign:
After one week of testing with a 50/50 traffic split, we're seeing strong early signals:
- Overall conversion lift: +15.2%(Button View → Lead Rate improved from 0.55% to 0.63%)
- Desktop performance: +41.5% lift with 96% statistical confidence - exceeding our 10% improvement hypothesis
- Banner engagement: +29.5% increase in click-through rate (highly significant at >99% confidence)
- Net impact: +30 additional leads in the first week (+17% increase)
The desktop results are statistically significant and we're continuing to monitor mobile performance as we gather more data. The team designed, implemented, and instrumented the full experiment - from hypothesis to measurement framework.
Microsite - Agent-Centric Shopping Experience:
After four weeks of testing, we're still iterating and learning:
- Overall treatment group: +9% conversion lift (0.77% → 0.84%)
- Mobile conversion: +15% improvement
- Strong engagement signals: 12.9% of microsite viewers start conversations (2.4x better than core agent)
- Key learning: High engagement but conversion needs optimization - we've identified where users drop off and are using those insights to inform the next iteration
Both projects demonstrate the team's ability to think like product people - forming hypotheses, designing experiments, measuring outcomes, and using data to drive decisions. They're not just implementing features; they're validating whether those features actually move the business forward.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, Lynsken's team consistently delivered on time and integrated seamlessly into our workflow. What stood out most was their proactive communication style—they didn't wait for problems to escalate. They asked clarifying questions early, surfaced potential issues before they became blockers, and kept the team aligned on priorities.
They operated like true team members rather than external contractors. When timelines shifted or priorities changed (which happens in product development), they adapted quickly and helped us think through trade-offs. They participated actively in planning sessions, provided realistic estimates, and flagged dependencies early so we could plan accordingly.
Their responsiveness was excellent. Whether it was feedback on designs, technical questions, or iteration requests based on A/B test results, they turned things around quickly and thoughtfully. They didn't just implement what was asked—they often suggested better approaches or caught edge cases we hadn't considered.
The collaboration felt natural. They worked directly with our PMs and other designers, contributed to discovery conversations, and helped shape solutions rather than just executing tasks. This made the entire process smoother and more efficient.
Overall, working with Lynsken's team felt like adding internal team members, not managing external contractors. The project management was low-friction and high-trust.
What was your primary form of communication with Lynksen?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What sets Lynsken apart is that they genuinely understand modern product development and the difference between placing someone who can execute versus someone who can think and contribute.
Most staffing companies focus on matching technical skills to job descriptions. Lynsken goes deeper—they find people who fit the empowered product team model. The team members they placed with us don't just write code or push pixels; they participate in discovery, challenge assumptions, suggest better approaches, and think like owners. They're missionaries, not mercenaries.
This matters because it changes the entire dynamic. Instead of managing external contractors, we got true team members who integrated seamlessly and elevated our product conversations. They brought both the hard skills (design, frontend development) and the soft skills (communication, collaboration, proactive problem-solving) that make empowered teams work.
The partnership itself has been low-friction and high-trust. Lynsken clearly vets for both capability and culture fit, which is rare in this space. It feels less like working with a staffing agency and more like having a trusted partner who understands what we're trying to build and sends us people who can genuinely help us get there.
Are there any areas for improvement or something Lynksen could have done differently?
Honestly, there haven't been any significant issues. The experience has been smooth from onboarding through delivery.
If I had to offer something constructive, it would be forward-looking: as we continue to scale our product teams, we'd love to see Lynsken maintain this same quality bar. Finding people who truly understand empowered product teams and can contribute at this level isn't easy, so our main "ask" is just consistency.
The partnership has worked well, and we haven't encountered friction points that needed addressing. The team integrated quickly, communicated proactively, and delivered quality work—which is exactly what we needed.
RATINGS
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Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
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Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
