Lotus Apps

BACKGROUND

Please describe your company and position.

I am the Owner of Mogul Wireless

Describe what your company does in a single sentence.

Mogul Wireless provides subscription based temperature and humidity monitoring solutions for healthcare applications, combining wireless sensors, a custom web-based platform  and responsive ongoing support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lotus Apps to accomplish?

• Upgrade maintain and develop features for the monitoring platform that runs the core of the business
• Ensure the security and reliability of integral business software operations

SOLUTION

How did you find Lotus Apps?

Referral

Why did you select Lotus Apps over others?

Referred to me

How many teammates from Lotus Apps were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Matt and the Lotus team developed and have maintained Mogul Wireless's custom web-based platform for more than 10 years. Key deliverables include the devleopment and ongoing maintenance of the application, functionality for montoring temperature and humidity data from wireless sensor, user and account management, reporting, and alerting capabilities. Matt has continue to support and enhance the platform as our business and client needs have evolved, providing us with a reliabel technology foundation for delivering our subscription-based monitoring services to healthcare organizations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

a platform that is intuitive and easy to use and navigate. maintain a stable, dependable web app that is critical to Mogul's daily operations. minimal downtime. ongoing maintenance and responsiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently met deadlines, addressed any concerns

What was your primary form of communication with Lotus Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Matt is his easygoing nature, calm demeanor, and dependable apporach to problem-solving. He brings a sense of confidence and reassurance to our relationship, knowing that we have a trusted partner who understands our business and can be counted on to work through challenges.

Are there any areas for improvement or something Lotus Apps could have done differently?

Honestly, we have been very happy with Matt and Lotus over the years. We value the relationship we've built and have no significant areas for improvement to suggest.