LoopInfinity Tech is a software and AI development company, working with clients across North America, Europe, the GCC, Africa and APAC. We build on the Microsoft stack: Dynamics 365 Business Central, Power Apps, Power Automate, SharePoint and Copilot Studio. Alongside that we deliver custom software, mobile applications and AI products. A large part of our work is white-label delivery for partners, consultancies and agencies. Our engineers work under your brand, reporting to your project manager, leaving your client relationship untouched. Partners use us when a project lands before a hire does, or when a build needs more hands than the bench has. No recruitment lead time, and no bench cost between projects. What we build most often: Document and approval automation, where submissions route to the right approver, documents move between libraries once approved, and rejections return to the author with comments. AI integrated into Dynamics 365, with a human approving anything before it reaches a customer. One flow reads an opportunity's history, drafts a reply through Azure OpenAI and returns it for a manager to approve, cutting drafting from 30-60 minutes to 5-10.
Robotic process automation for repetitive data entry. One process creates 100 records on an external system in two hours, unattended.
Model-driven Dynamics 365 applications with SSRS and FetchXML reporting, and Business Central AL extensions.
Our Power Platform work is delivered by a PL-400 certified Microsoft developer, and our developers join client calls directly, so you can question the person who will do the work before committing to anything.
LoopInfinity Tech is DPIIT and Startup India recognised, a member of the NVIDIA Inception programme, and registered on the Government e-Marketplace in India.
We prefer to start small: a first piece with defined scope and a fixed price, so you can see how we work before anything larger.
LoopInfinity Tech is noted for providing good value for cost, with clients highlighting timely delivery and effective project management. Specific project costs were not disclosed, but clients appreciated the alignment of services with budgetary needs.
LoopInfinity Tech excels in developing custom software solutions, as evidenced by their successful Dynamics 365 integration using Azure OpenAI and Power Automate. Clients appreciate their ability to tailor solutions to specific business needs, enhancing operational efficiency.
Alignment with Client Values
Clients appreciate LoopInfinity Tech's cultural fit and value alignment, which contribute to successful collaborations. Their company values resonate well with clients, fostering long-term partnerships.
Effective Communication and Engagement
LoopInfinity Tech is praised for their strong communication skills, maintaining presence in meetings, and providing timely updates. Their ability to engage clients and cater to their demands is consistently highlighted as a strength.
Impressive Project Outcomes
Clients report significant improvements in operational metrics, such as reduced response times and increased customer satisfaction. LoopInfinity Tech's solutions have led to a 40% reduction in first-response time and a 30% cut in handling time, showcasing their effectiveness.
Timely Deliveries and Responsiveness
LoopInfinity Tech is recognized for delivering projects on time and responding promptly to client needs. Their commitment to meeting deadlines and addressing client requests is a recurring positive theme.
Areas for Process Improvement
While generally satisfied, some clients note that LoopInfinity Tech could enhance their processes for even better efficiency. This suggests room for improvement in optimizing workflows and procedures.
LoopInfinity Tech has built a Dynamics 365 solution using Azure OpenAI and Power Automate. The solution drafts customer replies from case context and the client's knowledge base.
LoopInfinity Tech has reduced the average first-response time by 40%, cut agent handling time per case by 30%, and increased customer satisfaction by 10 points. The team has been amazing to work with, helpful in challenging times, and on point with solutions. They deliver on time.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of VisionGuru Labs
Describe what your company does in a single sentence.
We are providing AI & Software Development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LoopInfinity Tech to accomplish?
Add a feedback loop so agents can rate each draft and flag poor ones, and use that data to refine prompts and knowledge articles over time, so draft quality keeps improving after launch.
Build a Dynamics 365 solution using Azure OpenAI and Power Automate that drafts customer replies from case context and our knowledge base. Agents review, edit and send; nothing goes out unapproved. Goals: faster responses, grounded accurate drafts, audit logging, and a documented handover.
Add multilingual support so the AI drafts replies in the customer's own language, with tone and brand guidelines applied consistently across every agent and region.
SOLUTION
How did you find LoopInfinity Tech?
Referral
Why did you select LoopInfinity Tech over others?
Great culture fit
Referred to me
Company values aligned
How many teammates from LoopInfinity Tech were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They have provided custom software development services for our client's work.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduce average first-response time by 40%, with at least 60% of AI drafts accepted with minor or no edits. Cut agent handling time per case by 30%, lift CSAT by 10 points, keep draft accuracy above 95% with zero unapproved sends, and log 100% of AI replies for audit.
Cut the average number of customer back-and-forth replies per case by 20%, as drafts answer the question fully the first time. Track this monthly in Dynamics 365 reports, alongside first-contact resolution rate.
Reduce AI cost per case to under $0.05 by using efficient prompts and caching, and keep draft generation time under 10 seconds for 95% of requests. Track token usage and latency in Azure monitoring so costs and performance stay predictable as volume grows.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was amazing to work with
What was your primary form of communication with LoopInfinity Tech?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Helpful in challenging times and on point with solutions
Are there any areas for improvement or something LoopInfinity Tech could have done differently?
Mostly no, but processes can be improved
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Mobile App Dev, Design & Web Consulting for Marketing Agency
Mobile App DevelopmentUX/UI DesignWeb Development
Other frameworks and CMS
Confidential
Apr. - June 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team translated our vision into a digital product accurately."
Jul 27, 2026
Founder & Strategy Head, Aaroha DigiLabs
Akanksha Esmeeta
Verified
Advertising & marketing
Delhi, India
1-10 Employees
Online Review
Verified
Loop Infinity Tech provided web design consultation and optimization services for a marketing agency. The team was also responsible for designing and developing a mobile app for an end client.
Loop Infinity Tech delivered a mobile app with the expected functionality and UX, leaving the end client satisfied. The team was present in all meetings, catering to the client's demands throughout the engagement. Loop Infinity Tech was honest, dedicated, and provided timely updates and deliveries.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & Strategy Head of Aaroha DigiLabs
Describe what your company does in a single sentence.
We are an experiential marketing, branding & merchandising agency. Our core expertise involve helping brands rise on a digital platform organically and sustainably. We offer digital marketing, performance marketing, social media marketing, and branding services. Apart from that, we also offer merchandise launch and curation services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Loop Infinity Tech to accomplish?
Website Design Consultation
Website optimisation
SOLUTION
How did you find Loop Infinity Tech?
Referral
Why did you select Loop Infinity Tech over others?
High ratings
Great culture fit
Good value for cost
How many teammates from Loop Infinity Tech were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work involved mobile app development for a healthcare and wellness client. We had a reference point and I needed optimisation of the concept and proper development of the mobile app. We were given prompt delivery of the application after sorting out the technical requirements and optimising the sample framework that was provided.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The client was highly satisfied with the outcome. The vision of the mobile app's overall functionality and user experience was delivered as it is. The entire portal was so smooth that the client onboarded vendors immediately after pitching to them.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were fully present for all the meetings and catered to our demands mindfully. The entire team was very honest and dedicated in explaining the challenges and scope of work in our budget. We were given timely updates and deliveries without any delay. Additionally, the changes we requested were done promptly.
What was your primary form of communication with Loop Infinity Tech?
Virtual Meeting
What did you find most impressive or unique about this company?
Highly engaging virtual meetings with honest timelines. No-faff brief was developed based on our requirements. The team translated our vision into a digital product accurately.
Are there any areas for improvement or something Loop Infinity Tech could have done differently?
I would say none. The team is extremely dedicated. For my first experience with them, it was amazing and I would love to work again.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AI Development for Educational Platform
AI DevelopmentE-Commerce DevelopmentMobile App Development
Less than $10,000
Mar. - June 2026
5.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"The chatbot launched on schedule."
Jul 23, 2026
Associate Software Developer, Vempower
Vishal Sahu
Education
Dubai, United Arab Emirates
51-200 Employees
Online Review
Loop Infinity Tech developed a bilingual chatbot for an educational platform. The team worked remotely and delivered the chatbot in English and Kiswahili.
The chatbot launched on time and met the client's expectations. It handled roughly 60% of incoming fan queries without escalation, and 80% of sessions ran in Kiswahili. Overall, Loop Infinity Tech delivered exactly what was needed.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Associate Software Developer of Vempower
Describe what your company does in a single sentence.
Product Based Company For Educational platform
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Loop Infinity Tech to accomplish?
We needed a bilingual chatbot (English and Kiswahili) to handle routine fan queries without adding headcount, at near-zero running cost, and documented well enough that our own team could maintain it after handover.
SOLUTION
How did you find Loop Infinity Tech?
Online Search
Why did you select Loop Infinity Tech over others?
High ratings
Pricing fit our budget
How many teammates from Loop Infinity Tech were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
its a remote work organization where we are doing the product based for education purpose
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The chatbot handles roughly 60% of incoming fan queries without escalation, and 80% of sessions run in Kiswahili — users we previously couldn't serve in their own language. It went live in 5 weeks with no ongoing infrastructure cost.
The chatbot launched on schedule and handles fan queries in both languages without escalation issues. Since handover, we haven't allocated any engineering time to maintaining it, and it adds no recurring infrastructure cost.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
na
What was your primary form of communication with Loop Infinity Tech?
Virtual Meeting
What did you find most impressive or unique about this company?
na
Are there any areas for improvement or something Loop Infinity Tech could have done differently?
na
RATINGS
5.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
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3 Reviews
Our Story
We are Loopinfinity Tech — a global remote team of engineers, designers, and blockchain experts building secure, scalable web, mobile, Web3 and AI systems. Our mission is to architect future-ready digital ecosystems through agile squads, security-first practices, and a battle-tested 5‑step delivery process. We’ve delivered DeFi protocols, HIPAA-compliant cloud systems, NFT marketplaces and productivity AI apps with zero security flaws and measurable client impact.
Locations (1)
106 sector 5 park city katara hills BhopalBhopal, India462047
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