LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichannel campaign management, advanced reporting, and expert-led services.
These digital marketing solutions are powered by proprietary AI technology. The technology allows customers to optimize ad spend in real-time across multiple channels.
Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently. With automated lead scoring, follow-ups, and reporting, plus advanced AI agents and an included SMS conversational tool, Dash streamlines workflows, eliminates manual tasks, and helps to boost revenue for businesses of all sizes. Integrated with LocaliQ’s AI marketing platform, Dash enables businesses to enhance customer experiences, automate workflows, and save time to focus on growing their business.
LocaliQ's products and services include:
AI Agents
Marketing Automation
Lead Management
CRM
Marketing Analytics
Live Chat
Social Media Marketing
SMS Marketing
Cross-Channel Advertising
Paid Search Advertising
Social Media Advertising
Display Advertising
Video Advertising
Targeted Email Marketing
Multi-Listings Management
SEO Tools
Websites & Landing Pages
Custom Promotions
LocaliQ is part of Gannett, a global media company that delivers local and national news to millions of people every day. This connection with Gannett combines these companies expertise in local dynamics with marketing solutions. In order to align all of Gannett's digital marketing solutions under a single brand identity, the ReachLocal, WordStream, and ThriveHive brands were consolidated under the LocaliQ name.
LocaliQ's pricing appears to be high relative to the value delivered, with multiple clients reporting negative ROI and dissatisfaction with lead quality. Specific project costs mentioned include $5,500 and over $10,000, but clients received little to no leads or support in return.
Many clients reported that LocaliQ failed to deliver on promised goals, such as lead generation and marketing effectiveness. Clients described campaigns as unsuccessful and resulting in a negative ROI, with no significant increase in business or leads.
Positive Experience in Retail Sector
One client in the retail sector reported significant success with LocaliQ, citing a 12% increase in revenue and 18% profit growth. This suggests LocaliQ's potential effectiveness in specific industries or contexts.
AdvertisingDigital StrategySearch Engine OptimizationSocial Media Marketing
$10,000 to $49,999
Jan. - Mar. 2023
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"They could improve all aspects of their services."
May 2, 2023
CEO, Fit Responder
Ted Stern
Verified
Other industries
Herriman, Utah
1-10 Employees
Online Review
Verified
A fitness program provider hired LOCALiQ to engage prospective clients and customers through their digital strategy services.
The client was disappointed with the entire partnership, as LOCALiQ failed to deliver an effective marketing strategy. The ads the team published didn't justify the costs, and internal stakeholders highly advised the vendor to reevaluate their services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fit Responder
Describe what your company does in a single sentence.
Fitness Programs for First Responders
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LOCALiQ to accomplish?
Advertise and bring us more clients
SOLUTION
How did you find LOCALiQ?
Referral
Why did you select LOCALiQ over others?
Referred to me
What was the size of LOCALiQ’s team?
2-5 Employees
What was your primary form of communication with LOCALiQ?
Virtual Meeting
Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
LocaliQ was tasked with effective marketing to bring customers to our business. This was, by far, the worst experience I have ever had with any company I have ever dealt with. The ONLY thing they did well was relatively fast responses and friendly customer service. Otherwise, the ads were laughably bad, and they had no strategy (Just brought people to our website). I told them many times how they could improve their ads and even supplied / suggested strategies.
They did not make any changes in that regard. They charged me over $10,000 and told me they could not tell me what the charges were for. Meaning, I had no idea what this money was going toward (Was it fees? For ads? What ads?) They refused to tell me and said that is confidential information. Due to their lack of transparency and ads that did not work well, I told them to discontinue services until further notice.
They continued to send me invoices (One for over $30,000) with no explanation of what that invoice was for. I cancelled services entirely. They proceeded to charge my credit card for over $8,000 for no reason, and acknowledged it was a mistake and said they would refund it. It's been 12 days and I still do not have a refund. Stay away from this company!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ZERO! In fact, I only wasted money on this horrible company.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They did not respond to my needs well at all. They were very nice, responsive, and assured m good changes would be made. However I was constantly billed for large sums of money without any explanation of what the fees were for. In fact, they said they COULD NOT TELL ME what the fees were for. The ads they did were terrible, and brought no leads, no engagement. It's as if they have no experience at all.
What did you find most impressive or unique about this company?
There's nothing unique about them.
Are there any areas for improvement or something LOCALiQ could have done differently?
They could improve all aspects of their services.
RATINGS
1.0
"Horrific. Worst waste of money and time of my entire life."
Quality
0.5
Service & Deliverables
"The worst."
Schedule
0.5
On time / deadlines
"They were timely initially but when I requested specific changes, no changes were made."
Cost
0.5
Value / within estimates
"I so far have been billed over $18,000 and they did not provide anything beneficial or positive."
Willing to Refer
0.5
NPS
"Please, save your money and time and go with anyone else.
SEO, SEM & Ad Campaigns for Retail Furniture Company
AdvertisingBrandingBusiness ConsultingContent MarketingDigital StrategyDirect MarketingEmail MarketingEvent MarketingGraphic DesignMarketing StrategyOther Digital MarketingProduct MarketingSearch Engine OptimizationSocial Media MarketingVideo Marketing
Over The Top (OTT) Advertising
+6
$200,000 to $999,999
Jan. 2011 - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were extremely happy with all aspects of every marketing campaign we had with LOCALiQ."
Apr 26, 2023
President, Town Square Furniture
Jeff Takeuchi
Verified
Retail
Campbell, California
11-50 Employees
Online Review
Verified
A furniture retail business hired LOCALiQ to increase their web presence through SEO and SEM. The team worked on promoting the client's niche lines of products and marketing specific brands.
Within the first year of collaboration, the client's revenue rose by 12%; their profits jumped by 18. Moreover, they achieved a great web presence, thanks to LOCALiQ's services. The team managed the engagement effectively. Their workflow was highly efficient, allowing them to exceed expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Town Square Furniture
Describe what your company does in a single sentence.
We are a retail business that sells mid to upper-end furniture to the public.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LOCALiQ to accomplish?
Increase sales.
Make our company top of mind to the community.
Market specific products and brands
SOLUTION
How did you find LOCALiQ?
Referral
Why did you select LOCALiQ over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
What was the size of LOCALiQ’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
LocaliQ/ReachLocal increased our web prescence with SEM and SEO advertising. (We added additional solutions and products over the years) We saw an immediate increase in revenue when we started to advertise with LocaliQ/ReachLocal.
Their marketing helped us promote specialized and niche lines of products. We tracked sources of sales and can attribute LocaliQ/ReachLocal increasing gross sales and revenue continually year over year. In the first full year advertising with LocaliQ, we saw a 12% increase is revenue and 18% increase in profits.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
As previously mentioned, we saw year-over-year sales, revenue, and profit increase while using LocaliQ/Reachlocal. In the first year of advertising, we saw a 12% increase in sales. As we added different tactics, we little by little found our online presence could dominate in certain categories. Being in the home furnishing business, we marketed through social media to females between 35-65 and achieved top-of-mind status for our category in our geographic area.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We were very happy with our rep and her team. We have been extremely satisfied with the results the AdWords team and LocaliQ's platform delivered. Over the years, the SEO team increased our organic presence to the point that we dominated the first page in certain of specialized categories that we sold. Timing on developing creative and revisions of ad proofs was always efficient and fast. The creative and display teams always provided us with fresh, clean products.
What was your primary form of communication with LOCALiQ?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
In the retail business, sales and profit are the number one factor if an advertising campaign is successful. LocaliQ almost always exceeded our expectations. If I had to select one, most impressive factor of our campaigns, it would be our sales representative Kim and her team. She was always available by phone and email when we needed anything. Her quick response, attention to detail, and expert advice helped us make fast revisions to our campaigns and optimize them.
Are there any areas for improvement or something LOCALiQ could have done differently?
We were extremely happy with all aspects of every marketing campaign we had with LOCALiQ. No improvement necessary from my opinion.
RATINGS
5.0
"Great Product. Great Service!"
Quality
5.0
Service & Deliverables
"Provided everything and more of what was expected."
Schedule
5.0
On time / deadlines
"Service was excellent and products were usually delivered ahead of schedule."
Cost
5.0
Value / within estimates
"Provided excellent results and great ROI."
Willing to Refer
5.0
NPS
"Would highly recopmmend LocaliQ for digital marketing and service.
PPC Services for Loan Acquisition Firm
Less than $10,000
Oct. - Dec. 2022
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
“It was the worst marketing service we’ve ever experienced. We’re not sure how they’re in business.”
Mar 21, 2023
Chief Acqusitions Officer, Amerinote Xchange
Abby Shemesh
Verified
Financial services
San Francisco, California
1-10 Employees
Phone Interview
Verified
A loan acquisition firm wanted to outsource their PPC campaign and expand it to brand awareness to free their marketing director. LOCALiQ was tasked with managing the PPC campaign on Google and Bing.
LOCALiQ dropped the ball almost immediately and ruined the client’s successful campaign. They said they could do it better, but the engagement was a nightmare. Although they charged the client, the team never achieved one lead or gave access to the dashboard. Overall, it was a terrible experience.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the chief acquisitions officer at Amerinote Xchange, a loan acquisition firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LOCALiQ?
We wanted to outsource our PPC campaign, and if they were good, we wanted to expand it outward to brand awareness.
SOLUTION
What was the scope of their involvement?
LOCALiQ’s primary task was our PPC campaign. We had a marketing director who had a successful PPC campaign. We were trying to pass it off to LOCALiQ to free our marketing director to do other things.
Initially, we gave LOCALiQ full access to our PPC campaign. They only needed to copy and paste the campaign, look at our data, and tweak it. They ran it on Google and Bing; it was an easy task.
What is the team composition?
We were in contact with five teammates and communicated with one person regularly.
How did you come to work with LOCALiQ?
We were told they were affiliated with a well-known newspaper.
How much have you invested with them?
We spent $5,500. They tried to charge $11,000, but we pushed back.
What is the status of this engagement?
We worked together from October–December 2022.
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
LOCALiQ completely dropped the ball almost immediately, and we fired them in mid-December.
Describe the impact this engagement has had on your business.
We got charged an never got one lead. We never even got access to the dashboard.
How was project management handled?
They were responsible for creating everything, but we already had assets and ads. We gave LOCALiQ the ads we used that were very successful. They said they could do it better, but it was a nightmare.
Is there anything that the vendor did well or that you would consider a strength?
It was the worst marketing service we’ve ever experienced. We’re not sure how they’re in business.
What advice do you have for clients with similar needs to yours?
When you sign an agreement with any agency, don’t sign a personal guarantee. The company is buying the marketing services, not you. They’ll want you to sign a guarantee that says that if the company can’t make any payments, you’ll step forward. However, that’s not the way an agreement should be when it’s B2B; only banks ask for that.
Additionally, I recommend addressing timelines clearly, checking Clutch, and reading reviews. Clutch is the only believable review platform out there. Don’t ever listen to other online reviews; they can easily be controlled by the person who owns the page.
RATINGS
1.0
"This company had zero redeeming qualities."
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Advertising & Lead Generation for Lighting Installation Co
Advertising
Other advertising
+1
$10,000 to $49,999
Jan. - Oct. 2024
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"The whole campaign was a waste of money."
Jul 29, 2025
Owner, Lighting Installation Company
Anonymous
Verified
Home Services
Boynton Beach, Florida
11-50 Employees
Online Review
Verified
LocaliQ provided advertising and lead generation services for a lighting installation company. The team presented a plan to increase leads and grow the client's business.
LocaliQ failed to deliver on the project's goals, resulting in a negative ROI for the client. The team's campaign was a failure, and they tried to attribute leads and sales they weren't responsible for. LocaliQ didn't deliver the leads and sales expected by the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a lighting installation company.
Describe what your company does in a single sentence.
What specific goals or objectives did you hire LocaliQ to accomplish?
Lead Generation
SOLUTION
How did you find LocaliQ?
Other
Why did you select LocaliQ over others?
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
We met Local IQ at a local networking golfing event and met with Rick. They presented our company with what we thought was a comprehensive plan to increase our leads and grow our business.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Extremely disappointed with Local IQ! They did not deliver on any of the goals they set when we started working with them. Not only was the campaign a failure at driving new business, but they tried to attribute leads and sales to their campaign that they were NOT responsible for and tried to tell us they were having successes! We tried working with Rick, Lauren and Chadi, but it ended up to be a waste of a LOT of money and time with this company. Bottom line, THEY DID NOT DELIVER the leads and closes we were expecting. NEGATIVE ROI! We WASTED money on them.
What was your primary form of communication with LocaliQ?
Virtual Meeting
What did you find most impressive or unique about this company?
Nothing
Are there any areas for improvement or something LocaliQ could have done differently?
The whole campaign was a waste of money.
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Digital Marketing Strategy for Textile Clothing Recycling Co
AdvertisingDigital StrategySocial Media Marketing
$10,000 to $49,999
Feb. 2023 - Ongoing
4.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I've been happy with the results so far."
Mar 28, 2024
Owner, Textile Clothing Recycling Company
Anonymous
Other industries
North Attleboro, Massachusetts
1-10 Employees
Online Review
Looking to drive more brand awareness, a textile clothing recycling company has hired LocaliQ to develop and implement a customized digital marketing strategy.
After implementing the strategy, the client has seen an increase in the number of drop-offs for clothing collections. LocaliQ's project management is good — they track tasks well and schedule virtual meetings in advance. Overall, the client is pleased with the results of the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of an other industries company
Describe what your company does in a single sentence.
Textile Clothing Recycler, reducing waste that ends up in landfills
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LocaliQ to accomplish?
To drive brand awareness for the business
SOLUTION
How did you find LocaliQ?
Online Search
Why did you select LocaliQ over others?
Pricing fit our budget
Good value for cost
How many teammates from LocaliQ were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
LocaliQ provided me with a customized strategy, I was originally looking to hire someone internal but meet with their team and I've been happy with the results so far.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
An increase in the amount of drop off for clothing collections
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It took just over a week to get started and then they set me up on their customer center so I could track the performance. I could reach them via phone or email, we also had meetings scheduled in advance
What was your primary form of communication with LocaliQ?
Virtual Meeting
What did you find most impressive or unique about this company?
That they had data from other clients that they could show me so I didn't feel like the first person they were working with. I think they have over 16k clients or something like that so it's a pretty big company
Are there any areas for improvement or something LocaliQ could have done differently?
Tough to say, marketing is a marathon but increased results is what I'm always looking for. So far this year been going well and we plan to continue working with them
RATINGS
4.0
"It's not rocket science, I liked that I didn't have to sign a year contract and could test it out for 6 months."
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I saw some negative reviews but at the end of the day hardly anyone whose having a great time leaves reviews
Digital Marketing for Dental Practice
AdvertisingDigital Strategy
$10,000 to $49,999
Nov. 2023 - Jan. 2024
0.5
Quality
1.0
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"They were scammers!"
Jan 10, 2024
Owner, Dental Practice
Nishita Gandhi
Verified
Dental
The Bronx, New York
1-10 Employees
Online Review
Verified
LocaliQ was hired to provide digital marketing services for a dental practice. The goal was to run digital marketing campaigns and manage Facebook Ads.
LocaliQ failed to meet expectations; the team delivered irrelevant and fake leads. They lied to the client and made them feel it was their fault that the engagement wasn't yielding results. Overall, LocaliQ didn't do their job and never provided the service they promised.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Smile dental care
Describe what your company does in a single sentence.
Dentist
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LocaliQ to accomplish?
Marketing
SOLUTION
How did you find LocaliQ?
Referral
Why did you select LocaliQ over others?
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
We hired Local Iq for digital marketing and fb adds. The company rep was after my life to go with them.and cknvinced me that they are the best in the field and they do great work. Its quite the opposite. once you sign up they open the flood gates of irrelevant leads and fake leads making you believe that you are the one who is at fault for not following. Its is us who doesnot know how to do.our jobs. in relaity is their leads are fake and dont add up.Scam!!!!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Big Fat Zero!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
No!
What was your primary form of communication with LocaliQ?
Email or Messaging App
What did you find most impressive or unique about this company?
They were scammers!
Are there any areas for improvement or something LocaliQ could have done differently?
Nope
RATINGS
1.0
Quality
1.0
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Lead Generation Services for Real Estate Agency
Digital StrategySearch Engine OptimizationSocial Media Marketing
Less than $10,000
Aug. 2022 - Feb. 2023
0.5
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
"They did not provide any leads."
May 10, 2023
Owner, Royalhous.com
Bijan Eftekari
Verified
Real estate
San Diego, California
1-10 Employees
Online Review
Verified
LOCALiQ provided lead generation services to a real estate agency.
LOCALiQ failed to deliver the 8-10 monthly hot leads they promised to the client. The service provider told the client they would issue a refund if they couldn't fulfill their promise in three months. However, after four months, they stopped answering the client's emails and calls.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Royalhous.com
Describe what your company does in a single sentence.
Real Estate Agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LOCALiQ to accomplish?
Providing Hot Leads
SOLUTION
How did you find LOCALiQ?
They found me through my website
Why did you select LOCALiQ over others?
Pricing fit our budget
How many teammates from LOCALiQ were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
They did not provide any leads. Not received even one phone call from this marketing!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Non.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They promised to deliver 8-10 hot lead every month. They said if they could not do so after 3 month, they will refund my money back. After 4 month which I saw nothing from them, I started to call & email them, but no reply. It is a scam.
What was your primary form of communication with LOCALiQ?
Virtual Meeting
What did you find most impressive or unique about this company?
It is a scam. Beware of this company.
Are there any areas for improvement or something LOCALiQ could have done differently?
Are you joking?
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
0.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Targeted Facebook Campaign for Health Insurance Firm
Other Digital Marketing
Less than $10,000
June - Aug. 2020
0.5
Quality
0.5
Schedule
0.5
Cost
3.0
Willing to Refer
0.5
"We found the experience once of the worst marketing experiences we've ever had."
Aug 14, 2020
CEO, Florida Health Agency
William Kohn
Verified
Financial services
Pompano Beach, Florida
1-10 Employees
Online Review
Verified
LOCALiQ was hired to employ the Facebook targeted campaigns of a health insurance firm. The company wanted to generate leads to expand their business.
Unfortunately, LOCALiQ was unable to meet the expectations of the client. The team indicated that they will finish the ads in one week and yet it took them two months to complete it. What made the experience even more damaging is their consistent communication problem.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
The company was hired to creaate and manage a campaign to target dentists and dental offices in a particular region of the country using Facebook
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LOCALiQ?
We hired them to conduct a Facebook targeted campaign.
What were your goals for this project?
We wanted to get some credible leads.
SOLUTION
How did you select LOCALiQ?
We selected them through prior experience with Thrive Hive.
Describe the scope of their work in detail.
They were to create ads and then target the audience to meet our criteria.
What was the team composition?
This is unknown. My only contact was with the account manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The company took almost two months to develop the ads, with a promise of seven days. After that, the company failed to target my audience whatsoever. We found the experience once of the worst marketing experiences we've ever had.
This was from beginning to end the absolute worst marketing experience I've ever had. You would be an idiot to hire them. The worst aspect is that there was no way to communicate with anyone at the company to get the project modified. They offered no support line, and when I did reach someone, I was told that they couldn't even find my account.
How effective was the workflow between your team and theirs?
They have a terrible workflow. There was nothing but either delay, apologies, or no response at all.
What did you find most impressive about this company?
I did not find anything impressive in this company.
Are there any areas for improvement?
I can't think of an area that doesn't need to be totally overhauled. They have atrocious support and execution.
RATINGS
1.0
"They deserve a rating of 0 stars"
Quality
0.5
Service & Deliverables
"This rating is 0.5 stars too high. There was absolutely no quality"
Schedule
0.5
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
0.5
NPS
"Not even the remotest possibility
Showing 1-8 of
8 Reviews
Locations (1)
1675 Broadway, 23rd FloorNew York, NY,
United States10019
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