Lobbster

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

IT-Management, Process optimization & automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lobbster to accomplish?

• Creating a B2B and B2C website that can handle a lot of traffic and provide a great user experience to all our customers and retailers.

SOLUTION

How did you find Lobbster?

previous project

Why did you select Lobbster over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Lobbster were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged their services for the development of a user interface for our Magento store, and they executed a complete overhaul in a mere three months. 

Their progressive approach to UI design, coupled with an insightful understanding of our customer experience and fundamental business values, resulted in an exceptional return on investment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of this project are a clear indicator of progress and success for our company. The initial draft, aimed at engaging with our customers, was exceptionally well received. This led to a significant boost in business activity and a marked increase in customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not only do they quickly manage all potential issues and consistently deliver on time, but they also adeptly address and provide supportive solutions for a few errors in our processes.

What was your primary form of communication with Lobbster?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to identify and rectify these challenges has significantly contributed to the overall success of the project. Their technical expertise is hard to match!

Are there any areas for improvement or something Lobbster could have done differently?

Everything goes smoothly with them.

BACKGROUND

Please describe your company and position.

I am the CEO of Salewski Feinkost GmbH

Describe what your company does in a single sentence.

Production - deep frozen food (convenience products)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lobbster to accomplish?

• Shop B2C
• Shop B2B
• Creating a B2B and B2C eCommerce website that can handle a lot of traffic and provide a great user experience to all our customers and retailers.

SOLUTION

How did you find Lobbster?

Referral

Why did you select Lobbster over others?

• High ratings
• Referred to me

How many teammates from Lobbster were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired them to improve one of our existing websites, and they completely revamped everything within the predicted time frame. With their innovative approach to software development and a deep understanding of the user journey and our business logic, great ROI was guaranteed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Average Order Value increased significantly just a month after the release.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are highly organized and never overpromise. What we agreed on is exactly what we got. We mostly used Jira, Confluence, and Google Workspace to communicate. 

What was your primary form of communication with Lobbster?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise was hard to match. They quickly manage all potential issues and always deliver on time.

Are there any areas for improvement or something Lobbster could have done differently?

 Everything goes smoothly with them.