Lizard Global

BACKGROUND

Please describe your company and your position there.

I started my company in 2018 with an idea and a dream. We are developing a mobile application to bring like-minded people together in a new unique way.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

I hired Lizard Global to be my developing partner for the application. Not only for development, but they are also a real team player. They think with you and ahead, so they come up with their own ideas and suggestions which can improve your idea and product.

What were your goals for this project?

I want to create a mobile application that is accessible for anybody. It has to be user friendly with great designs. Long term goal is a well working application that has the ability to support millions of users.

SOLUTION

How did you select Lizard Global?

I selected Lizard Global after a few long months of meetings with different developers. They stood out because of their personal and enthusiastic approach. Also, they see the potential in my idea and think with me without asking for it.

This was so important for me as somebody once told me: 'Choose the developer who believes in your idea and wants to make it great with you'.

Describe the project in detail.

We are still in the start-up phase of this project. But in the end we will develop a mobile application which has a platform where like minded people can meet. Lizard Global helps me with all the steps on the way.

What was the team composition?

The team I work with at the moment consists of 2 product owners, UI/UX Specialist and a product manager. All of them are great in what they do and hard workers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At this point in the project we are working towards an investors pitch which will help me get the funding for the rest of the project. Their were a lot of brainstorm sessions already which resulted in great (new) results.

How effective was the workflow between your team and theirs?

Even with different languages and time zones, they handle the communication flawlessly. They are always thinking ahead and scheduling appointments for future meetings. They are always open to feedback from my side and discuss the issue, so we can find a way that would fit my ideas and what actually will work in real life.

What did you find most impressive about this company?

I find the personal approach and their professionalism the most impressive of all. I feel comfortable with this company and feel like they will have my back anytime. This security can't be bought, it comes with the people.

Are there any areas for improvement?

At this point in the project I can't see anything they could improve.

BACKGROUND

Introduce your business and what you do there.

I am the proprietary owner of Holding On To Hope.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lizard Global?

I wanted to build a memory management app specifically designed for people with a brain injury. It is a task management, memory management, and memory improvement app for people with brain injuries.

SOLUTION

What was the scope of their involvement?

They’re designing an iOS and Android app. So far, we’ve gone through the scoping phase and have designed the app. I had an idea of what I wanted to do, but I didn’t have a lot of technical experience and didn’t even know what a wireframe was. They’ve helped me through the process. In addition to design, they’ve shown me how to create blog content and we’ve planned how we will market the app going forward.  

What is the team composition?

In the beginning, I worked with just one person, but then they brought on another person to cover certain details such as wireframes and designs. I work directly with a project manager for my app, but there is a whole team of about six people that are working on it.

How did you come to work with Lizard Global?

Initially, I reached out to my friends on Facebook for recommendations. A friend of a friend used Lizard Global to design an app and had good feedback.

I also searched online for other app designers as well. In total, I interviewed about five different companies, but I chose Lizard Global because they communicated with me frequently, presented new ideas, and impressed me with their follow-through. It seemed like they really wanted to help and were committed to the design and idea.

How much have you invested in them?

So far, it is about $15,000 AUD (approximately $11,000 USD), but by the end of the project, it will be about $45,000 AUD (approximately $34,000 USD).

What is the status of this engagement?

We started with them in August 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is going very well so far. We already have wireframes.

How did Lizard Global perform from a project management standpoint?

Their communication has always been excellent. We have fortnightly sprint meetings via Zoom; they update me on how the app development is going, I provide feedback, and we brainstorm ideas.

They manage the project in Malaysia, and so far, everything has gone smoothly. I’ve been impressed with how the project had progressed so far. Through WhatsApp, I can reach out to someone else at any time and they are really responsive.

When I have a question, they respond quickly. They are very collaborative in their approach to the app. If an aspect of the app doesn’t quite fit, I give feedback and they take it on board. That has been really impressive.

What did you find most impressive about them?

I’ve been impressed by how well they communicate and collaborate with us. They seem like a lovely bunch of people. They are friendly and approachable. They stood out from other companies I considered because they always followed up and kept in contact with us. They were consistent and that was important.

Are there any areas they could improve?

I really can’t fault them at the present time. I am very, very happy with everything they have done, and I can’t think of any room for improvement at the moment.

Do you have any advice for potential customers?

Be really clear on the idea that you have for an app. Strong communication helps ensure that all parties are on the same page.

BACKGROUND

Introduce your business and what you do there.

We are a labor supply company focusing on manufacturing and warehouses. I am the managing director (MD) for the company. I have an idea for going onwards with a new project, to digital innovating our business (HR).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

I was looking at digitizing a new project, for an innovative idea that I have. Finding the right full-service digital partner is hard. The whole process needs to be setup, and going 360 with it. Looking for a proper digital environment for our business - from A - Z - and execute this to digital growth.

SOLUTION

What was the scope of their involvement?

Overall. Finalised the first phase now, and still working with Lizard, due to their openness and full involvement with my business.

What is the team composition?

Commercial team, PO, PM, UI/UX - next steps is developers. How did you come to work with the vendor? I met Markus (CCO) during an entrepreneur exhibition in Malaysia. Lizard Global was exhibiting during the event.

When I mentioned the banner “Image | Design | Create | Grow”, I was interested in what they do. Exactly the full service party that we are looking for, from digital
consulting until, software development, and partnering up with us to digital growth together.

They invited me for a first session per video-call, and after that a first session on their location. I was so amazed by the digital transformation session that I decided to keep on working together with them as my digital partner.

We already had several sessions together, which helped me to find investors for my project. Working together to create the next steps.

How much have you invested with them?

For now setting out the digital strategy, and working towards a minimal viable product (MVP).

What is the status of this engagement?

In progress

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Digital marketing strategy, and UI/UX clickable demo to find investors (pitchdeck).

How did the vendor perform from a project management standpoint?

Much better than other vendors I have talked to.

What did you find most impressive about them?

They quickly understood my industry. what my goals were and how to find a perfect solution by using a high level of creativeness.

Are there any areas they could improve?

Costing. Pricing is a bit on the high side. However, after delivering you understand why due to the quality and scalability of the solution.

BACKGROUND

Please describe your company and your position there.

JUNO marketing is a strategic marketing consultancy. We are an allround company so we are experts both online and offline marketing and communications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

Together with Lizard Global we took care of the online representation of iQ Woning. Since the product was very innovative at the time we had the challenge of visual explaining the product but still be attractive to appeal. The website was both b2b as b2c, mainly b2c.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

I have met Jeremy and Jordi of Lizard Global at a social business gathering. They are nice to talk to. Funny too but you still can sense their intelligence. When we met to discuss the project they were obviously very experienced and enthusiastic. For us this was very inspiring so we looked forward to working together. We never regretted this decision. Very pleased with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

kick off meeting, debriefing, after fase one we could follow the progress on a special link. fixed moments for feedback but they were always willing to answer our questions at anytime.

How many people from the vendor's team worked with you, and what were their positions?

Two, we brought our on designer to the table, one person was the webdevelopper and the other one the ceo.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our common account was especially happy with the way every target group had is own approach.

Describe their project management style, including communication tools and timelines.

kick off meeting, debriefing, after fase one we could follow the progress on a special link. fixed moments for feedback but they were always willing to answer our questions at anytime.

What did you find most impressive or unique about this company?

Their technical and up to date knowledge.

Are there any areas for improvement or something they could have done differently?

I can't think of anything but we intend to work more often with Lizard Global so when something comes up we'll let you know.

BACKGROUND

Please describe your company and your position there.

I was the director of an international association promoting the interests of the cultural and creative industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

We hired Lizard Global to build a private platform that would allow our members to flag, discuss and colalborate on funding opportunities privately.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

Lizard Global came recommended to us by a previous client. We became impressed at the first meeting already of how quickly the team understood our needs and was even able to put forward some valuable suggestions for additional features. We then received a competitive quotation with reasonable T&C's and that sealed the deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial briefing followed by a couple of co-design sessions. The team used Firebase and shared several iterations with us which brought us progressively closer to the goal.

How many people from the vendor's team worked with you, and what were their positions?

I worked most closely with the CEO while we were ideating the concept and then liaised mainly with their Product Owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our members loved the tool and it is used up to this day.

Describe their project management style, including communication tools and timelines.

We had weekly catchups where the team kept us updated of the progress. We also shared an Asana workspace which allowed our own team greater insight into the detail of the work and enabled instant querying and interaction. They were responsive and efficient and kept us well informed of their progress.

What did you find most impressive or unique about this company?

The most unique feature of Lizard Global has to be the value they contribute to the development with their ideas. They are not just a sofrware development company, they support you in growing your concept and even introduce you to strategic partners.

Are there any areas for improvement or something they could have done differently?

It is rare, but we had no issues that I recall.

BACKGROUND

Please describe your company and your position there.

My company is one of the leading marketing performance agencies global, we specialise in media buying, SEO, Social media and data management

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

We worked with Lizard Global as vendor for one of our existing clients, because we needed a company to provide best in class consultation on the project from end to end - and I was very happy with their approach and workflow.

Our goals were to modernize our clients online look and feel, together with optimizing their online offerings, making it easier from a UI/UX perspective to support the customer user journey for their users.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

After speaking with a couple of vendors, I found that the professionalism and agile approach, supported by the immediate technological consulting capabilities within Lizard Global, where the best to provide our client with the best possible service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our approach with the client was to build the project in sprint stages, where we focused on building the backend skeleton of the website in PHP7, this was because we wanted to ensure the client would be able to understand and approve each new section before final deployment.

We installed several modules into the platform, such as Shopify for ecommerce support, chat bot for customer care and lead generation, at well as building the UI/UX mobile first.

How many people from the vendor's team worked with you, and what were their positions?

I worked with several people throughout the project: - Markus, Commercial Director Global, - Khaldoon, Project Manager - Hafiz, Senior Developer - Ikhlas, Developer - Yoyo, Product Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site has only been launched for a couple of months and during Covid, but still some results can be showed:

• 17% increase in time spend on website
• 12% decrease in bounce rate
• 7% increase in leads
• 8% increase in direct customer purchase
• 30% increase in returning visitors

Describe their project management style, including communication tools and timelines.

We had weekly scrum meetings internally and by weekly with the client, as we had planned a 2 week sprint based development with client. However, both the client And I could reach Khaldoon (project manager) on daily basis if there were any questions - Always a great customer care and service.

What did you find most impressive or unique about this company?

their drive to take responsibility and ownership of the project is amazing, which showed in the meetings with the client where they provided strong leadership and guidance to project execution - which is especially hard when this client typically have decision making issues.

Are there any areas for improvement or something they could have done differently?

They are very tech speaky, which is good, but sometimes I had to remind them that the rest of us are human and cannot differentiate Javascript from PHP.

BACKGROUND

Please describe your company and your position there.

I'm a freelance UX designer who was hired by a client of Lizard Global. I act as Product Owner and Design Consultant, working with Lizard on behalf of my client. My Clients' company provides a service to be used by organisations to securely build contracts for their employees, have them reviewed, signed and stored within a secure platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

Lizard Global were hired to design and develop this new product from concept to implementation, including project management. The platform had to be user friendly, to accommodate different levels of use for example the signing of one simple document or a building a complex contract requiring multiple signatures, it had to inspire confidence and security for the user as well as being a completely secure archive for storing legal documents.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

My client's company have worked with them multiple times before with good results.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Lizard organised the project workflow from start to finish. They adhere to a very clear and structured process in two week sprints, with multiple opportunities for us to provide feedback and input. We test the outcomes of each sprint in a staging environment before it goes live.

They are constantly looking for any improvements that can be made to workflow efficiency, using a bi-weekly sprint review to re-align everyone and check that the workflow is still working for us. Almost all aspects of the project are managed via Clickup, keeping the communication and tasks very streamlined and clear and allowing all parties to monitor progress.

How many people from the vendor's team worked with you, and what were their positions?

I work mostly with 2 people from Lizard. The first is the Product Owner who is highly skilled at taking our requirements, prioritising them in terms of our business goals and fitting them into the structure of the project, while acting as liaison between us and the developers, making sure everyone has what they require to move forward.

The second is the lead designer for our project, who works with me as though I am part of the Lizard design team, which in turn can push the product further. They've both been a delight to work with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This product is still being developed, working towards the MVP.

Describe their project management style, including communication tools and timelines.

I have had no issue with the project management. Using Clickup which has been a recent transition, has really made things a breeze. The consistent communication moments and sprint reports keep everyone on the same target regarding tasks, deliverables and a transparency around the budget.

What did you find most impressive or unique about this company?

I was impressed with the rigorous structure of the workflow, that still manages to accommodate changes to the plan and unforeseen inclusions.

Are there any areas for improvement or something they could have done differently?

Not in my experience, keep up the good work. Continue consistent check ins with the clients and others in the team, and keep looking for what changes you can make to increase efficiency.

BACKGROUND

Introduce your business and what you do there.

We are a consulting party for employers in the Netherlands and advice in employer benefits. Other part of HCS focusses on workforce management, reintegration and disability. I am project manager on the innovation side of out IT department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Creating a platform where employees and employers can use different kind of questionnaires that are of value to the employers.

SOLUTION

What was the scope of their involvement? 

Developing the new platform front and backend

What is the team composition? 

• Project manager / stakeholder
• Product owner
• Developers
• Design

How did you come to work with the vendor?

Supplier / developer on previous projects

How much have you invested with them?

Most of our time went into creating the right kind of framework in the backend to create questionnaires and receive and share new data. Making the right user stories and testing the features in the staging area.

What is the status of this engagement?

We are close to a Go-Live

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a working production environment where we can invite new people to a variety of questionnaires and see the results on our (Analist) side of the platform

How did the vendor perform from a project management standpoint?

They were a bit slow to really understand what our business was asking but when they were really up to speed the new designs and development were arriving on a steady pace and agile when we asked for other and new features.

What did you find most impressive about them?

The speed at which the first feature was developed, clear, and open communications were impressive.

Are there any areas they could improve?

I believe that with a better understanding on development side of what the customer asked for some hick-ups at the start could have been avoided.

UPDATED REVIEW

This review was published on Mar 26, 2020.

Web Development for Healthcare Advisory Company

Claire Timmermans - van den Nouwland

Quality Manager, HCS

Financial Services

51-200 Employees

The Hague, The Netherlands

Confidential

July 2018 - Ongoing

Project summary: 

Lizard Global developed a website for a healthcare advisory company. The platform allows users to answer a questionnaire and recieve a report with advice for their employer.

Feedback summary: 

The new platform saves time for the internal team and ensures that all users receive the same results for each situation. Lizard Global adheres to set deadlines and goals, establishing a smooth workflow. The team is hard-working, creative, and attentive.

BACKGROUND

Please describe your company and your position there.

Our company advises Dutch employers about legislation and employer benefits in the field of Social Insurance, Health and work absence due to sickness. With different tools and services we help employers to reduce the costs of having longterm ill employees or employees which are entiteled to benefits according to our Dutch legislation.

In my position as Quality Manager I perform internal audits on the performance of our services. Do we deliver what we promise to our customers and clients? Do our employees execute their work conform the given instructions? Is there new and relevant legislation to implement? I advise to my co-workers and my management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global?

One of our services to employers is to predict the change for an employee to have to apply for a benefit by Dutch Social legislation. We also predict the change of an employer fine for not following the laws on Privacy and the so called "Wet verbetering Poortwachter".

Finally we predict the change for an employee to get back to work after a long period of illness (re-integrate). To do so we developed a risk tool. We hired Lizard Global to translate that tool to a user friendly web based platform.

What were your goals for this project?

The platform had to be user friendly, fast-response, steady, meet security standards and should store a lot of data. It also has to be available to different users and roles. Each role uses the platform for different goals. Lastly the platform should have our company look and feel.

SOLUTION

How did you select this vendor?

We have already worked with them on another project.

Describe the project and the services they provided in detail.

They created our web based Ria Platform by which we can start questionnaires about the situation of the sick employee and some company details. The outcome of the questionnaire is a score on the 4 risk levels we determined: fine, privacy, legislation and re-integration.

Next to that the platform provides the possibility to create a report with the results of the questionnaire and in addition an advise for the employer. Data is stored and accessible, we have company overviews to see aggregated scores and we can view the progress of the risks over time. Questionnaires are easily created and mutated. Different visualisations are accesible in the platform.

What was the team composition?

We worked intensively with 3 people. Two of our company (myself and the business manager) and a product owner of Lizard Apps. The product owner inventoried our wishes and translated this into understandable requirements and deliverables for us to judge. Het also translated our wishes to the development team. We have (digital) meetings every two weeks. Each meeting is prepared with an agenda and afterwards we recieve a sprint report. To monitor our progress we also work with Trello. That is a good way to prioritize all the development wishes and keep track on the progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The web based Ria Platform reduces a lot of time for our consultants. Without the platform they had to analize the company results by hand and now it is done automatically in the platform. Next to that, our analists save time by using the questionnaire to create an empoyer advisory report. Finally, the chance of different outcomes between different analists is reduced, creating more steady risk analysis for our clients.

How was project management arranged and how effective was it?

We communicated via e-mail, Trello, Skype, and by telephone. Goals were clear and when budget was running out, we were noticed in advance. It was made clear how our budget was spent and why some features took more time or costs than others.

What did you find most impressive about this company?

The work they delivered under pressure. We did have some tight deadlines, but they had managed to deliver in time and conform our standards. It was not necessary to make concessions. Lizard Global  was able to understand our products fast so that the platform evolved in line with our business needs.

Are there any areas for improvement?

Keep up the good work. I only have general comments. Because we have to communicate in English and also with people all over the world it is important to check/validate mutual understandings. Do we assume to understand each other or do we understand each other? In the Ria project there was enough attention spent to that. Next to this it is important to create a SLA at the start of the project.

RATINGS

Overall Score: 4.5

Scheduling: 4.5

Cost: 3.0

Quality: 4.5

Willing to refer: 5.0

BACKGROUND

Introduce your business and what you do there.

Depending on the commissioning entity, here is one example; ‘the refrigerated door factory’

BMI Techniek B.V. / I execute following services for a wide range of products and processes:

• Product development
• Process development
• Mechanical/Manufacturing engineering
• Electrical engineering/automation

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Preventing measurement errors (during order intake) thanks to intelligent configuration dashboard, and through automation linked to manufacturing, ERP-system and production dashboard + delivery/logistics, without human intervention.

SOLUTION

What was the scope of their involvement?

Lizard developed the ‘front end’ application for the geometric intake of our projects, link to SAP B1-ERP software.

For our fabrication process Lizard designed the production dashboard for automated planning solution and control of the smart industry cooling door factory

What is the team composition?

as far as i know all disciplines of lizard were involved

How did you come to work with the vendor?

I met the vendor during a development project for a third party in which I was involved

How much have you invested with them?

What is the difference with the earlier question: project cost?

What is the status of this engagement?

Several completed projects and one newly started project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Several examples, including demo videos and photos of our application

How did the vendor perform from a project management standpoint?
Honest, transparent and professional, appropriate to the growth phase that the company has gone through during my experience

What did you find most impressive about them?
Involvement and quality of the employees

Are there any areas they could improve?

There is always room for improvement and as far as I can see, this is continuously being worked on by lizard

BACKGROUND

Please describe your company and your position there.

Chief Operating Officer and Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lizard Global, and what were your goals?

To develop and scale our current technology to reach more people in a stable way, as well as show investors our vision for the future.

SOLUTION

How did you select Lizard Global and what were the deciding factors?

The people were the deciding factor, and the fact that they had a great reputation having worked with some scale-up founders I knew personally with great success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything was handled professionally and in detail, the team really went above and beyond and we absolutely loved what they came up with. It helped us create an even bigger vision, as well as set tangible step-by-step goals to reach that vision over several years.

How many people from the vendor's team worked with you, and what were their positions?

Three people were in touch with me, and they were absolutely great. From ideas to brainstorming and executing. It was one of the best experiences I had working with a company, and we've dealt with many software companies in the past that just did the bare minimum. With Lizard I felt like they were part of my team, and that alone is worth it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables looked stunning, extremely excited about it.

Describe their project management style, including communication tools and timelines.

They delivered extremely fast, did not expect that for such a high quality. I was expecting several years when I first gave them my briefing, but they are absolute rock stars, working efficiently in a way that creates a great final product.

What did you find most impressive or unique about this company?

The people, and design work. They know what they're doing. It's not just a software company in that regard, as they look at the full experience of the user.

Are there any areas for improvement or something they could have done differently?

No comments, keep doing what you do. Will definitely recommend them to other businesses.