LITSLINK

BACKGROUND

Please describe your company and position.

I am the Director of Chowmain Software & Apps

Describe what your company does in a single sentence.

Chowmain creates add on software and drivers for the Control4 home automation system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• We engaged Litslink to help scale our development team and support our company’s rapid growth.

SOLUTION

How did you find LITSLINK?

Referral

Why did you select LITSLINK over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Litslink provided experts to work in a continuous delivery setup, where team members were part of cross-functional groups. These teams managed the entire website development process, from initial discovery and research phases to delivering the final product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Both experts contributed significantly to various projects, including small experiments and larger, long-term initiatives. Their work was integral to our success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our workflow follows Agile methodologies, incorporating common Scrum rituals and processes. We used tools like Jira, Confluence, and Slack for communication and task management. Litslink’s experts actively participated in these processes and stayed aligned with our timelines.

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The experts provided by LITSLINK were highly skilled, motivated, and eager to learn new things. They integrated seamlessly into our company culture and built strong relationships with our internal teams.

Are there any areas for improvement or something LITSLINK could have done differently?

None at the moment.

BACKGROUND

Please describe your company and position.

I am the CEO of RunLoyal: Pet Software

Describe what your company does in a single sentence.

The first and only software to give your pet-care business a custom branded mobile app for customers to book your services!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• We hired Litslink initially to revamp the UI/UX design of our app and later engaged them to support the app's full development.

SOLUTION

How did you find LITSLINK?

Referral

Why did you select LITSLINK over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Litslink handled the entire design and development of our app. This involved creating detailed product roadmaps in Figma, conducting user testing for feedback, and managing full implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app launched successfully and has been well-received, ranking among the Top 25 in its category on the App Store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We primarily used Slack and Notion, held weekly calls, and maintained consistent communication on deliverables, feedback, and any updates.

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their enthusiasm, humility, and friendly approach stood out. Working with them was truly enjoyable.

Are there any areas for improvement or something LITSLINK could have done differently?

No, the experience was fantastic

BACKGROUND

Please describe your company and position.

I am the CEO of KORE Software

Describe what your company does in a single sentence.

We are the world’s largest independent provider of compliant employment background checks and monitoring services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Develop a new website that showcases our global reach and emphasizes our support for multinational employers.

SOLUTION

How did you find LITSLINK?

• Online Search
• Referral

Why did you select LITSLINK over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ensure responsive design compatible across desktop, tablet, and mobile devices.
• Develop using HTML, CSS, PHP, and jQuery.
• Implement WordPress CMS for easy content updates.
• Optimize page speed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A beautifully designed new website that achieved our objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was effective, they provided a dedicated manager to oversee progress while allowing direct contact with the design and development teams.

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Litslink team was consistently responsive and professional. I enjoyed working with each team member, as they understood our business needs and delivered quality results.

Are there any areas for improvement or something LITSLINK could have done differently?

While communication could always improve, the Litslink team did an admirable job in this area.

BACKGROUND

Please describe your company and position.

I am the CTO of Senpai

Describe what your company does in a single sentence.

We're a software development company working on mobile apps.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Develop dating app with Flutter

SOLUTION

How did you find LITSLINK?

Upwork

Why did you select LITSLINK over others?

• High ratings
• Good value for cost

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Required Skills
* Ability to work with GraphQL
* Working within BLOC architecture
* Using Insomnia to test GraphQL API
* Participate in code review

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed tasks on Trello. Successfully tested features using xCode.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They mostly delivered on time. When I requested another engineer, they were abble to acquiesce 

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their engineer, Viktoriia, was very capable — she was always able to complete her tasks and often asked the right questions to make progress.

Are there any areas for improvement or something LITSLINK could have done differently?

Their initial quote for $13,000 for the MVP to be built. In reality, it was $20,000

BACKGROUND

Please describe your company and position.

I am an Executive at Qumata

Describe what your company does in a single sentence.

Provide risk assessment apis for the insurance industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Architecture and coding of our API
• Infrastructure
• QA capabilities

SOLUTION

How did you find LITSLINK?

Referral

Why did you select LITSLINK over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• All python coding for our API. 
• Helped set up the dev ops infrastructure. 
• Ongoing QA. 
• Web design and development. 
• UI/UX design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a working API and infrastructure that was launched and used with live clients. Development and design work was ongoing, and they were part of the team full time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We managed the project ourselves, but their staff worked hard to deliver on time, and often earlier than needed.They always responded to requests quickly and thoroughly.

What was your primary form of communication with LITSLINK?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their staff worked incredibly hard and were very knowledgeable. They could always be relied upon to help out if we needed more or different staff for different tasks. They are also from Ukraine, and miraculously tried to keep on working during the war, which is more than I would ask of anyone.

Are there any areas for improvement or something LITSLINK could have done differently?

I have no complaints about LITSLINK. They've been a pleasure to work with.

BACKGROUND

Please describe your company and position.

I am the Head of Ops and Recruiting of NinjaTech AI

Describe what your company does in a single sentence.

NinjaTech AI is building the next-Gen AI autonomous agents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Build conversational Ai platform on a web app in React
• Perform rigorous UI/UX testing

SOLUTION

How did you find LITSLINK?

Upwork

Why did you select LITSLINK over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an excellent experience working with LITSLINK on our project development. Their team demonstrates exceptional professionalism, expertise, and dedication throughout the process. They were highly responsive to our needs and consistently delivered high-quality results within the agreed-upon timelines. Their proactive approach to problem-solving and their commitment to exceeding our expectations truly set them apart. 
With their experienced Frontend React developers and diligent QA staff, we received a comprehensive solution tailored to our needs. We highly recommend LITSLINK to anyone seeking reliable and innovative software development services. Thank you for your stellar work!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Interactive user-friendly high quality web app was built

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're highly responsive and reliable.

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

responsiveness, speed of execution, versatility of talent (developers) and communication

Are there any areas for improvement or something LITSLINK could have done differently?

we'd like to hire more of their developers in the Pacific Time Zone :)

BACKGROUND

Please describe your company and position.

I am the CEO of Olusheno Sales & Distribution (Pty) Ltd

Describe what your company does in a single sentence.

Olusheno is a social enterprise which finances small solar home systems for the less fortunate and unbanked in Southern Africa bringing clean, safe and bright light to those needing it most.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Enhance our debt collection system with ML

SOLUTION

How did you find LITSLINK?

upwork.com

Why did you select LITSLINK over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned
• great experience with other companies fromUkraine

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our target market, our debt collection is mostly SMS based and in multiple local languages. We've built a model whereby we entice debtors to make payments in a positive way. This specific project focuses on using ML to find the most efficient messages to send, thereby reducing costs, enhancing debt collection performance and better manage debtor relations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Better visibility into our SMS sending program chains.
• Lower cost and better debt collection results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did :)

What was your primary form of communication with LITSLINK?

Virtual Meeting

What did you find most impressive or unique about this company?

They do what they say they will do. On time. on budget.

Are there any areas for improvement or something LITSLINKolusheno could have done differently?

Nope - I'm happy. I have 20+ years IT project experience, and I must say I was very happy with LITSLINK's work.

BACKGROUND

Please describe your company and position.

I am the Cofounder of Skawr

Describe what your company does in a single sentence.

Search-optimized marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Develop the search algorithms
• Help woth overall development and architecture

SOLUTION

How did you find LITSLINK?

Online Search

Why did you select LITSLINK over others?

• High ratings
• Company values aligned

How many teammates from LITSLINK were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed our search engine, linked it with algolia search too. They also developed the machine learning algorithms for semantic search along with helping with development and solution design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution was implemented and tested successfully within the timeframe provided

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing! Just out of this world honestly. They’re are great in communication and follow up and sharing updates. And they’re time management was awesome

What was your primary form of communication with LITSLINK?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and business development

Are there any areas for improvement or something LITSLINK could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Tribes Digital LTD

Describe what your company does in a single sentence.

We deliver digital solutions quickly, accurately and efficiently by building bespoke teams matched to every project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LITSLINK to accomplish?

• Additional Resources

SOLUTION

How did you find LITSLINK?

Referral

Why did you select LITSLINK over others?

Great culture fit, Good value for cost

What was the size of LITSLINK’s team?

2-5 Employees

What was your primary form of communication with LITSLINK?

Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Various Client Deliverables

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client satisfaction
• High quality work
• Enjoyable to work with

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always efficient, on schedule, flexible and accommodating.

What did you find most impressive or unique about this company?

They were diligent and reliable throughout the project.

Are there any areas for improvement or something {provider_name} could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the Chief Project Manager at Tabi Solutions, we are a software service provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LITSLINK, and what were your goals?

We had a serious number of issues caused by a previous developer which had rendered our application nearly unusable. Our primary goals was to have the damage repaired, application back in working order as well as make some key improvements once the issues were solved.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this vendor through UpWork and based on their professional attitude towards our project prior to starting work. Our deciding factors were finding qualified personnel that was experienced with the technologies our app was using and had a strong portfolio/reviews to match.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were over 10 key features that were not functioning and required repair and over 5-6 new ones we wanted added after the repair work on the platform was finished. There was no documentation left by the previous developer nor clear signs of where the issues were coming from. They managed to bring back everything in functioning order within a matter of weeks and complete work on the features we had in mind within the upcoming month.

In addition to this, we had an unforeseen downtime caused by one of our third party providers which they managed to address immediately and bring back service availability to our clients, saving us potential losses in revenue and customer trust.

How many people from the vendor's team worked with you, and what were their positions?

5 people worked with us, the Account executive who oversaw the state of our project and contracts. One frontend and one backend developer, One DevOps specialist, and an exceptionally qualified project manager who made sure everything was moving on and ahead of schedule as per our expectations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to restore the services we needed to provide to our clients much faster than anticipated, the repairs were well ahead of the expected estimations. They not only added new features but provided us with a lot of useful suggestions for improvements that they implemented and provided us with helpful advise on how to move forward with our project in the future.

Describe their project management style, including communication tools and timeliness.

The project management was excellent, communication was crystal clear and the information flow was smooth and transparent which made collaboration very easy and quick. Everything we reported or had questions on was answered very quickly with relevant information on it provided. We communicated through Slack, Jira and conference calls.

What did you find most impressive or unique about this company?

The most impressive thing was their proactivity, excellent degree of project communication, and dedication to the work that needed to be carried out.

Are there any areas for improvement or something they could have done differently?

We are very happy with the work that was done and the end results. There is nothing I would consider that needed to be done differently or required improvement.