Name: LeverUP
Address: Ulica grada Vukovara 269F, Zagreb, Croatia, 10000, HR
Telephone: +385 1 5613 129
Price range: $100 - $149
Rating: 5.0

MarTech Experts to Elevate your CX

LeverUP is a team of experienced consultants and developers equipped with the certifications and skills needed to provide you with a 360-degree view of your customers in Salesforce and Braze.

We are focused on transforming complex CRM challenges into clear business results by delivering strategic and technical expertise across the full Salesforce ecosystem.

We provide comprehensive Salesforce implementation services, from planning and configuration to launch. Whether you are starting from scratch or optimizing an existing setup, we tailor each solution to your business goals and processes.

Our Salesforce development services cover custom applications, integrations, automation, and data migration. We help you build scalable, efficient systems that boost productivity and enhance customer experiences. Post-launch, we offer Salesforce support services and long-term Salesforce managed services.

Our team handles system monitoring, updates, admin tasks, and ongoing improvements, so your platform grows with your business. In addition to Salesforce, we work with tools like Adobe and Braze to create connected, data-driven solutions that strengthen your customer engagement strategy
Beyond technology, our focus extents to fostering connections among people.

We are committed to bringing your customer experience to another level and providing unwavering support throughout your journey.

Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Zagreb, Croatia
Year founded
Founded 2021
Languages

Service Lines

CRM Consulting and SI: 50%
Email Marketing: 20%
AI Development: 15%
Enterprise App Modernization: 15%

Select Focus Area

CRM Functions

Marketing automation: 60%
Sales automation: 30%
CRM Customer Support: 10%

CRM Solutions

Salesforce CRM Consulting & Implementation: 75%
Other CRM: 25%

Industries

Manufacturing: 25%
Telecommunications: 25%
Gaming: 15%
Financial services: 10%
Medical: 10%
eCommerce: 10%
Hospitality & leisure: 5%

Clients

Enterprise (>$1B): 65%
Midmarket ($10M - $1B): 30%
Small Business (<$10M): 5%

CRM Consulting and SI Salesforce CRM Consulting & Implementation

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 5 /5

What Clients Have Said

LeverUP offers good value for cost, with clients noting their competitive pricing and ability to deliver projects on time and under budget. Specific project costs were not disclosed, but clients appreciated the affordability and expertise provided, particularly in Salesforce Marketing Cloud implementations.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

CRM Consultancy Packages

starting at $2,900/month

LeverUP Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Expertise in Salesforce Marketing Cloud

LeverUP is consistently praised for their deep expertise in Salesforce Marketing Cloud. They provide solutions for personalization, campaign execution, and platform optimization, ensuring clients maximize their use of the platform.
Proactive Problem-Solving

LeverUP is appreciated for their proactive approach to problem-solving. They quickly address issues and provide ongoing support, ensuring any problems are resolved efficiently and effectively.
Potential for Communication Improvements

While overall communication is praised, one client noted room for improvement in optimizing communication methods. This suggests a minor area for LeverUP to enhance client interaction.
Improvement in Platform Stability and Performance

Clients report noticeable improvements in platform stability and performance due to LeverUP's support. Their efforts have reduced downtime, resolved recurring issues, and increased operational efficiency.
High Client Satisfaction and Recommendations

Clients express high satisfaction with LeverUP's services, often recommending them to others. They value LeverUP's reliability, expertise, and the quality of their support and solutions.
Strong Project Management Skills

Clients commend LeverUP's project management, noting their ability to deliver projects on time and within budget. They are proactive, responsive, and structured in their approach, ensuring smooth project execution.

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LeverUP Reviews

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CRM Consulting and SI
Marketing automation Sales automation
$50,000 to $199,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“Their team is knowledgeable, reliable, and easy to work with.”

Oct 7, 2025

Department Head, Bite Group

Anonymous

Telecommunications
Latvia
501-1,000 Employees
Online Review
Verified

LeverUP provides ongoing support and maintenance for a telecommunications company's Salesforce Marketing Cloud. Their work includes troubleshooting errors, managing data extensions, and implementing fixes.

LeverUP's support has improved the stability and reliability of the client’s Salesforce Marketing Cloud, reduced downtime, and streamlined processes. The team is flexible, responsive, and attentive to the client's needs. Their expertise and collaborative approach are key to the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a department head at Bite Group

Describe what your company does in a single sentence.

Bite is a telecommunications company providing mobile, internet, and digital solutions to individuals and businesses across Latvia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LeverUP to accomplish?

We engaged LeverUP to provide ongoing support and issue resolution for our Salesforce Marketing Cloud (SFMC) environment. Our goal was to ensure the stability and reliability of our SFMC operations, streamline campaign execution, and receive expert guidance on platform-related questions and technical challenges.

SOLUTION

How did you find LeverUP?

Referral

Why did you select LeverUP over others?

High ratings
Good value for cost
Referred to me

How many teammates from LeverUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LeverUP provides ongoing Salesforce Marketing Cloud support and maintenance for our organization. Their scope of work includes resolving platform issues, investigating and troubleshooting sendout or automation errors, and ensuring smooth operation of our email, SMS, and push notification campaigns. They also assist with configuration updates, data extension management, AMPscript and SSJS troubleshooting, and provide guidance on best practices for segmentation, personalization, and data flows. Key deliverables include timely resolution of issues, implementation of fixes and optimizations within SFMC, and proactive recommendations to improve platform performance and campaign efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since engaging LeverUP, we’ve seen a noticeable improvement in the stability and reliability of our Salesforce Marketing Cloud environment. Platform incidents are resolved faster, recurring issues have been reduced, and campaign delivery performance has become more consistent.

Their proactive support has also helped us streamline internal processes, reduce downtime, and increase confidence in our automated journeys and data integrations. Overall, LeverUP’s contribution has led to smoother operations and more efficient use of SFMC across our marketing activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LeverUP has demonstrated excellent project management and responsiveness throughout our cooperation. They handle requests efficiently, communicate clearly, and consistently deliver agreed tasks on time.

Their team is flexible and attentive to our needs — whether it’s resolving urgent platform issues or supporting ongoing improvements. We especially value their proactive approach, structured communication, and willingness to adapt to our internal priorities and timelines.

What was your primary form of communication with LeverUP?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about LeverUP is their deep Salesforce Marketing Cloud expertise combined with a truly collaborative approach. They don’t just solve issues — they take the time to understand our setup, explain the reasoning behind their solutions, and suggest improvements that make a real difference. LeverUP has been a reliable, knowledgeable, and responsive partner, consistently delivering high-quality support and helping us get the most out of Salesforce Marketing Cloud.

Their responsiveness, reliability, and ability to translate complex technical topics into practical guidance have made them a trusted partner rather than just a support vendor.

Are there any areas for improvement or something LeverUP could have done differently?

We’ve been very satisfied with LeverUP’s support and collaboration. Their team is knowledgeable, reliable, and easy to work with. At this stage, there aren’t any major areas for improvement — we simply look forward to continuing our cooperation and building on the strong foundation already established.

RATINGS

5.0

CRM Consulting and SI
Marketing automation Salesforce CRM Consulting & Implementation
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I am impressed with their communication, leadership, level of detail, and thoughtfulness."

Oct 16, 2025

Director of Consulting Services, CGI

Chris Jones

Information technology
Montreal, Quebec
10,001+ Employees
Online Review
Verified

LeverUP has assessed the Salesforce Marketing Cloud configuration of an IT and business consulting company. The team has delivered written assessments, process guides, and configuration documents.

LeverUP has delivered a full assessment and future roadmap plan, focusing on strengthening governance and reducing operational risk. The team has enhanced training and oversight, implemented regular internal audits, and applied targeted technical adjustments to support process improvements.

BACKGROUND

Introduce your business and what you do there.

I'm the director of consulting services at CGI, an IT and business consulting services company. We provide services across 21 industries and 400 locations worldwide, helping clients achieve measurable outcomes and accelerate returns on investment through scalable, sustainable solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LeverUP?

We needed help with Salesforce development.

SOLUTION

What was the scope of their involvement?

LeverUP has provided a team of consultants to perform a comprehensive assessment of our Pardot configuration.
This includes an assessment and recommendations with a focus on segmentation management, exclusion and suppression management, roles and permissions setup, email creation capabilities per role, and legal and compliance requirements. The outcome of the project is an extensive overview of the current setup, indicating areas of improvement, urgency, and expected impact.

LeverUP has delivered written assessments, process guides, and configuration documents. The team has also worked on architecture, business process redesign, assessments on current tooling, and future roadmap recommendations.

What is the team composition?

We've worked with around six teammates from LeverUP.

How did you come to work with LeverUP?

LeverUP was referred to me by a trusted Salesforce developer with whom I had years of experience.

How much have you invested with them?

We've spent a considerable amount.

What is the status of this engagement?

We started working together in January 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LeverUP has delivered a full assessment and future Pardot roadmap plan. The team has provided an executive summary, reported incident and root cause analysis, audit scope and objectives, methodology, summary of findings, detailed findings and recommendations, and a prioritized action plan.

LeverUP has focused on strengthening governance and reducing operational risk. The team has established and enforced standardized, streamlined procedures for campaign creation, approval, and change management. LeverUP has introduced lightweight, practical documentation and checklists that are easy for teams to use in day-to-day operations.

LeverUP has enhanced training and oversight for list management, segmentation logic, and suppression list use. The team has implemented regular internal audits with a defined scope, simple structure, and actionable output. LeverUP has applied targeted technical adjustments in areas such as access control, folder permissions, and platform configuration to support process improvements.

How did LeverUP perform from a project management standpoint?

LeverUP's project management is exceptional. The team is focused on business problems and is very good at project planning. LeverUP delivers on time and under budget. We communicate via Microsoft Teams, Zoom, email, and text.

What did you find most impressive about them?

LeverUP is thoughtful, transparent, and insightful. The team is very good at listening and solving business problems. LeverUP is interactive and collaborative. I am impressed with their communication, leadership, level of detail, and thoughtfulness.

Are there any areas they could improve?

I don't think there's anything they can improve on.

RATINGS

5.0

CRM Consulting and SI
Salesforce CRM Consulting & Implementation
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their marketing and Cloud customization skills and hands-on approach."

Sep 10, 2025

Executive, Manufacturing Company

Anonymous

Manufacturing
Vienna, Austria
10,001+ Employees
Online Review
Verified

A manufacturing company has hired LeverUP to implement Salesforce Marketing Cloud Personalization. The team is responsible for the deployment, testing, QA, and rollout of the client's global websites.

LeverUP has successfully completed the project within the budget and timeline. The team has gone the extra mile to support the client and quickly find solutions to any arising issues. LeverUP's excellent project management and responsiveness, combined with their knowledge and hands-on approach, stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Anonymous of a manufacturing company

Describe what your company does in a single sentence.

None

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LeverUP to accomplish?

Speed of implementation
Quality of the implementation
Knowledge Marketing Cloud Personalization

SOLUTION

How did you find LeverUP? <br>Referral<br>Salesforce Event<br>Why did you select LeverUP over others?

High ratings
Pricing fit our budget
Referred to me

How many teammates from LeverUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of Salesforce Marketing Cloud Personalization for our global websites
Deployment
Testing and Quality Assurance
Rollout

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation was in time and in budget. Lever up even went the extra mile to support after the project and to find if problems were there very fast a solution. I can highly recommend Lever up.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management was excellent. All items were delivered on time. They responeded always immediately.

What was your primary form of communication with LeverUP?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their marketing and Cloud customization skills and hands-on approach.

Are there any areas for improvement or something LeverUP could have done differently?

None

RATINGS

5.0

Application Management & Support CRM Consulting and SI Corporate Training & Coaching
Marketing automation Salesforce CRM Consulting & Implementation
Confidential
Apr. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"LeverUP's flexibility in finding solutions is impressive."

Aug 19, 2025

Head of CX, Österreichische Lotterien

Cornelia Kenndler

Gambling
Vienna, Austria
501-1,000 Employees
Online Review
Verified

LeverUP has implemented Salesforce Marketing Cloud for an online gaming platform. Their work includes technical solutions, campaign migration, journey development, team training, and ongoing support.

LeverUP has successfully completed the blueprint and launched the pilot use journey on time. LeverUP is fast and flexible in their project management, delivering on time and communicating with the client via email, Microsoft Teams, and virtual meetings. This has pleased the client so far.

BACKGROUND

Introduce your business and what you do there.

I'm the head of customer experience at Österreichische Lotterien, an online gaming platform. We offer a wide range of lottery, casino, poker, bingo, and sports betting products while emphasizing player protection, fair play, and social responsibility.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LeverUP?

We needed support to implement Salesforce Marketing Cloud Email Studio (MCE) and Marketing Cloud Personalization (MCP) for all our business units within our group.

SOLUTION

What was the scope of their involvement?

LeverUP supports the whole implementation process, including technical solutions such as blueprint, pilot use case implementation, migration of existing campaigns, further development of new journeys, team training, and ongoing support after implementation.

What is the team composition?

We work with two teammates from LeverUP.

How did you come to work with LeverUP?

We found LeverUP through a referral. We chose them because they seemed to be the best in pricing, expertise in personalization, and comprehensive change management strategy.

What is the status of this engagement?

We started working with LeverUP in April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LeverUP has successfully finalized the blueprint in time and launched the pilot use journey according to the timetable.

How did LeverUP perform from a project management standpoint?

For implementation, timing is our key success criteria. LeverUP is fast and flexible in their project management, delivering on time. We communicate via email, Microsoft Teams, and virtual meetings.

What did you find most impressive about them?

LeverUP's flexibility in finding solutions is impressive.

Are there any areas they could improve?

We could improve communication on both sides to find the best way of sharing and interacting.

RATINGS

5.0

Showing 1-4 of 4 Reviews

CXM Compass

Choose a Salesforce help desk plan built for you, with expert guidance, faster resolution, reliable support, and hands-on help when you need it most. Are you optimizing your Salesforce setup or need day-to-day support across Salesforce Marketing Cloud Engagement, Marketing Cloud Account Engagement, Sales Cloud or Marketing Cloud Personalization?

Small

Essential. Every Salesforce journey needs support.

$2,900 /month

Hands-on support: Yes
Advisory support: Unlimited
Architecture review session: Yes
Resolutions: 3 resolutions per month
Priority responses: 1

Medium

Accelerate. Unlock more expert resolutions.

$4,100 /month

Hands-on support: Yes
Advisory support: Unlimited
Architecture review session: Yes
Resolutions: 5 resolutions per month
Priority responses: 2

Large

Elevate. Customize your customer journey.

$0 /month

Hands-on support: Custom
Advisory support: Custom
Architecture review session: Custom
Resolutions: Custom
Priority responses: Custom

Features	Small $2,900 /mo	Medium $4,100 /mo	Large $0 /mo
Hands-on support	Yes	Yes	Custom
Advisory support	Unlimited	Unlimited	Custom
Architecture review session	Yes	Yes	Custom
Resolutions	3 resolutions per month	5 resolutions per month	Custom
Priority responses	1	2	Custom
Response time	1 business day	4 hours during a CET working day	Custom

Small $2,900 /mo
Hands-on support	Yes
Advisory support	Unlimited
Architecture review session	Yes
Resolutions	3 resolutions per month
Priority responses	1
Response time	1 business day

Medium $4,100 /mo
Hands-on support	Yes
Advisory support	Unlimited
Architecture review session	Yes
Resolutions	5 resolutions per month
Priority responses	2
Response time	4 hours during a CET working day

Large $0 /mo
Hands-on support	Custom
Advisory support	Custom
Architecture review session	Custom
Resolutions	Custom
Priority responses	Custom
Response time	Custom

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Verified Client Reviews: 4

Overall Review Rating: 5

Source: Clutch

Last Updated: June 15, 2026

Business Entity

Business Entity Name	LeverUP Consulting Adria d.o.o. za računalne djelatnosti
Source	Republika Hrvatska Sudski Registar
Jurisdiction of Formation	Croatia
Date of Formation	March 18, 2021
Status	Active
Last Updated	December 6, 2025
ID	081362761

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	December 6, 2025

Learn More About The Clutch Verification Process

Locations (2)

Ulica grada Vukovara 269F Zagreb, Croatia 10000

16 - 20

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CGI

(1)

Chris Jones

voestalpine

(1)

S L

win2day

(1)

Cornelia Kenndler

Additional Connections

(1)

LeverUP

MarTech Experts to Elevate your CX

2 Languages that we service

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

LeverUP Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Expertise in Salesforce Marketing Cloud

Proactive Problem-Solving

Potential for Communication Improvements

Improvement in Platform Stability and Performance

High Client Satisfaction and Recommendations

Strong Project Management Skills

Reviews mentioning:

LeverUP Reviews

Cloud Support & Maintenance for Telecommunications Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Consulting & SI for IT & Business Consulting Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Consulting & SI for Manufacturing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

CRM Consulting & Support for Online Gaming Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

CXM Compass

Small

Medium

Large

About the Team

Tools and Technology

Verification

Business Entity

Credit Report Results

Location

Locations (2)

Contact

Connect with LeverUP on Social

Connections

CGI

voestalpine

win2day

Additional Connections