LavaPi is a rapidly growing tech company that specializes in providing custom software development services to local and global clients. Since its establishment in 2018, the company has gained a solid reputation for building fully functional websites, desktop and mobile applications using the latest technologies and development expertise.
With a team of talented and dedicated professionals, LavaPi is known for its innovative approach to problem-solving, which has helped them stand out in a crowded market. Their success can be attributed to a combination of hard work, expertise, and a deep understanding of the IT landscape, making them a formidable force in the industry.
One of the unique features of LavaPi is its corporate values of diversity, flexibility, harmony, and creativity. These values guide the company's work culture, decision-making processes, and strategic direction. The company recognizes that diversity in ideas, thoughts, and people is crucial for innovation and growth. Therefore, it promotes an inclusive environment that welcomes employees from different backgrounds and encourages them to express themselves freely. Flexibility is also an essential value at LavaPi, as the company understands that client needs can vary widely. Therefore, the company offers customized solutions that are tailored to the unique requirements of each client.
LavaPi's vision is to grow globally and offer affordable outsourced software solutions in every tiny part of the world. The company seeks to build a diverse talent pool and initiate unique ideas to become the true pioneers of tomorrow's technologies. With a commitment to customer success, innovation, and growth, LavaPi is well-positioned to become a major player in the software development industry.
Min project size
$10,000+
Hourly rate
$25 - $49 / hr
Employees
50 - 249
Locations
T'bilisi, Georgia
Year founded
Founded 2018
Languages
Timezones
4 Languages that we service
English
Georgian
Russian
Polish
4 Timezones that we service
CET
Central European Time (CET)
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
CST
Central Standard Time (CST)
2 Locations
T'bilisi , Georgia
Lublin , Poland
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.9
/5
What Clients Have Said
LavaPi is noted for providing good value for cost, with project costs varying; one client spent $7,000. They focus on transparent pricing structures and timely delivery, ensuring client satisfaction across diverse project scopes.
LavaPi is recognized for its client-centric approach, understanding complex requirements, and offering innovative solutions, which has led to high client satisfaction.
Successful Task Automation
The company has successfully automated routine tasks for clients, leading to improved efficiency, productivity, and customer satisfaction in sectors like BPO and telecommunications.
Positive Long-Term Relationships
LavaPi's ability to meet and exceed expectations has resulted in long-term engagements, with clients continuing to work with them for ongoing development needs.
High-Quality Deliverables
Clients report high satisfaction with the quality of LavaPi's deliverables, including well-documented instructions and user-friendly interfaces for developed applications.
Proficiency in Software Development
LavaPi is praised for their strong knowledge in software development, as highlighted by clients who rely on their expertise for complex projects like MVP development and API integrations.
Area for Improvement: More In-Person Meetings
One client suggested more in-person meetings could enhance collaboration, indicating a potential area for LavaPi to improve client engagement strategies.
Internal Accounting Software for Cosmetics Retailer
Featured Review
Accounting
$10,000 to $49,999
Feb. - Sep. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their open-minded attitude toward the project was impressive."
Oct 12, 2020
Financial Manager, LTD Style
Anonymous
Verified
Retail
Tbilisi, Georgia
51-200 Employees
Online Review
Verified
A cosmetic and perfume retailer wanted to move to the newer, modern accounting system with good database analytics. They hired LavaPi to provide the necessary services.
The company began training with the team's existing modules and began adding custom features at certain junctures of the project to make it more user-friendly. The company was very comfortable throughout the project because the team was on track the entire time.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
LTD Style (brand name Voulez-Vous) is a distributor and retailer of Perfumery and Cosmetic goods in Georgia since 1995. Voulez-vous has 10 stores in major cities of Georgia. I'm a Financial Manager in LTD Style since 11/2012.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LavaPi?
We struggled with old-fashioned accounting system for years and wanted to move to the newer, modern system with good database analytics
What were your goals for this engagement?
Save time;
Have a good database analytics
User friendly interface
Simple to work for POS moduls
Modern financial reporting system
Integration with Revenue Service of Georgia
Cost saving
SOLUTION
How did you select LavaPi?
We searched online, considered several proposals, LavaPi was the most suitable and swift option.
Describe the engagement in detail.
Mostly our communication was during quarantine due to the Covid19. LavaPi team was very comfortable to work with, they didn't have delays, were maximum transparent.
This project was a bit delayed from our side, because we couldn't start testing new system in shops during quarantine. After launching new software, they swiftly revised some issues that occurred during first month.
Describe their billing or cost structure.
We agreed to pay 30% in advance, 30% before launching and 40% after finishing the project.
What was the team composition?
We mainly worked with our Project Manager, but CEO was also involved during some custom-built modules.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
We used their existing software but had several individual requests that needed custom-built modules. We started from training with their existing Software during first month, then we had adjustments with custom-built modules and waited till July when all the shops were open.
We finalised the project in the beginning of September.
How effective was the workflow between your team and theirs?
That was the most comfortable moment, because LavaPi team were on track all the time.
What did you find most impressive about this company?
Their open-minded attitude toward the project was impressive.
Are there any areas for improvement?
We have old e-Commerce system (www.voulez-vous.ge) and we were unable to make effective integration with new account software. LavaPi team is working on fixing this issue.
RATINGS
5.0
"Very positive friendly team in Georgian branch. Highly recommended"
"What impressed me most about LavaPi's team was their technical expertise and strong client focus."
Oct 30, 2024
Co-Founder, BPO Co
Vlad Freiger
Verified
Advertising & marketing
Tbilisi, Georgia
11-50 Employees
Online Review
Verified
LavaPi developed a call center solution for a BPO company. The team automated the client's routine tasks, integrated real-time analytics, IVR functionality, and a CRM, and designed a dashboard's UX/UI.
LavaPi's work reduced the client's average handling time, increased the first-call resolution rate, and improved agent productivity. The team used an Agile approach and delivered items on time. The team was responsive, flexible, and proactive. The team's expertise and strong client focus stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of a BPO company.
Describe what your company does in a single sentence.
We are a provider of outsourced services, specializing in areas such as Customer Support, Lead Generation, Direct Marketing, Sales Activities, and Technical Support. With a focus on delivering exceptional results and exceeding client expectations, we offer a comprehensive range of services tailored to meet the unique needs of businesses across various industries. Our dedicated Customer Support team is committed to providing top-notch assistance and ensuring customer satisfaction. Our skilled Technical Support team is equipped to handle a variety of technical issues and provide expert assistance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LavaPi to accomplish?
Automate Routine Tasks: Implement features like IVR, auto-dialers, and automated scripts to reduce manual effort.
Optimize Workforce Management: Use real-time analytics to forecast call volumes, schedule agents effectively, and improve resource allocation.
Improve Agent Productivity: Equip agents with intelligent tools like CRM integration, knowledge bases, and call recording/analytics for learning and performance improvement.
SOLUTION
How did you find LavaPi?
Referral
Why did you select LavaPi over others?
High ratings
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
How many teammates from LavaPi were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Objective: Develop a robust call center solution to enhance customer experience and operational efficiency. Key Deliverables: Core Functionality: IVR, call routing, queuing, recording, monitoring, and analytics. Agent Interface: User-friendly dashboard, real-time call information, screen pop, and CRM integration. Supervisor Interface: Real-time monitoring, historical reporting, forecasting, and scheduling. System Integration: Phone system, CRM, and other relevant systems integration. By delivering these key features, the application will improve customer satisfaction, agent productivity, and operational efficiency.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduced average handling time, Increased first-call resolution rate, Improved agent productivity, Enhanced customer satisfaction, Accurate reporting and analytics, Improved forecasting accuracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
LavaPi used an Agile approach, delivering most items on time. They were responsive, flexible, and proactive in addressing our needs.
What was your primary form of communication with LavaPi?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed me most about LavaPi's team was their technical expertise and strong client focus. They were able to understand our complex requirements, provide innovative solutions, and effectively communicate throughout the project.
Are there any areas for improvement or something LavaPi could have done differently?
I don't recall such.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Portal Dev for Fashion Retail Company
Web Development
$10,000 to $49,999
Mar. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team provides fast feedback on top of their high-quality outputs and a proper understanding of our needs."
Oct 17, 2020
Operations Manager, Fashion Retail Company
Anonymous
Verified
Retail
Saudi Arabia
10,001+ Employees
Online Review
Verified
LavaPi was tasked with building and developing a web portal for a fashion retail company. The aim of this project is to provide customers with access to their products.
The progress of this project is still undergoing as LavaPi continues to develop and maintain the portal. The team is responsive and quick to adapt to the suggestions of the clients. They implement the changes in their process without compromising the quality of the work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm working as an operations manager for Fashion Retail Company, which is a franchise retailer in Saudi Arabia, MENA, Central Asia and Caucasus regions.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LavaPi, and what were your goals?
We hired LavaPi to build and develop Web Portal for Direct Sales Project. Our Goals were to reach our customers during the lockdown because of Covid 19. And the fastest solution was to implement Direct sales project.
SOLUTION
How did you select LavaPi and what were the deciding factors?
We selected lavaPi upon the recommendation of acquaintance, who works in the Polish branch of this company. Time was the main deciding factor as we had to reach our customers during the lockdown as fast as possible.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We explained to the company representative our goal and our vision of the portal. They offered the design and additional functions what we could add. The negotiations went very smoothly and fast and we were able to launch the portal in 3 weeks time.
How many people from the vendor's team worked with you, and what were their positions?
We were dealing with the project manager and team lead from LavaPi.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are still working with them, as they are doing the maintenance for the portal, also they added more functions upon our needs and requests during last months.
Describe their project management style, including communication tools and timelines.
We are communicating with the project manager directly on calls and by email
What did you find most impressive or unique about this company?
The team provides fast feedback on top of their high-quality outputs and a proper understanding of our needs.
Are there any areas for improvement or something they could have done differently?
In this project we didn't face such cases.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Development Support for Performing Arts Group
Custom Software Development
Less than $10,000
Nov. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Their team is friendly and easy to communicate with.”
Nov 5, 2019
CEO, Performing Arts Group
Anonymous
Verified
Arts, entertainment & music
Tbilisi, Georgia
1-10 Employees
Phone Interview
Verified
LavaPi provides ongoing development support for a performing arts group. They are redoing the original website they created, working to develop a mobile app, and supplied social media support.
The work has met expectations and led to a continued engagement between the teams. LavaPi shows an ability to find issues and solve them while communicating efficiently. Customers can expect solid support from the team and a smooth collaboration.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of a performing arts group.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LavaPi?
We hired LavaPi to provide development support.
SOLUTION
What was the scope of their involvement?
The first project LavaPi did for us was building our website, in which they also helped with getting a domain. They’re currently renovating the site. Social media support, including building pages on LinkedIn, Facebook, and Twitter, was handled by their team, too.
They’ve implemented a program that lists our students and marks their absence, presence, and payments. The mobile application they’re working on will allow parents to view their child’s behavior and see their attendance.
What is the team composition?
We communicate with two people from their team.
How did you come to work with LavaPi?
We found them using Yellow Pages and discovered we have mutual connections.
How much have you invested with them?
Our total cost has been $7,000.
What is the status of this engagement?
We started working together in November 2014 and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re satisfied with the work they’ve done and we continue to collaborate with them. Their support has been very helpful and their service is good.
How did LavaPi perform from a project management standpoint?
Everything was managed well. When a mistake was identified in the beginning, they improved it immediately.
What did you find most impressive about them?
Their team is friendly and easy to communicate with.
Are there any areas they could improve?
No, they’re a really nice team to work with.
Do you have any advice for potential customers?
I always recommend them to other people.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Document Digitization & Management for Insurance Company
Document Digitization & Management
Confidential
January 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The consultation we received was very professional."
Jun 11, 2025
Head of Legal, Insurance Company
Anonymous
Insurance
Malta
51-200 Employees
Online Review
LavaPi provided IT consulting and strategy services for an insurance company. The team assessed the client's current contract management practices and designed a compliant contract lifecycle framework.
LavaPi's work provided the client with a clear understanding of contract management software and market solutions. The team delivered all key deliverables on time and was professional throughout the engagement. Their deep expertise and ability to simplify complex IT topics also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Legal of Insurance Company
Describe what your company does in a single sentence.
Insurance services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LavaPi to accomplish? Consultation
SOLUTION
How did you find LavaPi?
Referral
Other
Why did you select LavaPi over others?
High ratings
Referred to me
Company values aligned
How many teammates from LavaPi were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The consultation focused on assessing current contract management practices, identifying gaps, and designing an efficient and compliant contract lifecycle framework. Key deliverables included a gap analysis report and a proposed end-to-end workflow.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The consultation provided a clear understanding of contract management software, solutions offered by the market, workflow clarity, and the necessary steps for the implementation
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the key deliverables were delivered in time. The consultation we received was very professional
What was your primary form of communication with LavaPi?
Virtual Meeting
What did you find most impressive or unique about this company?
I was impressed by the company’s deep expertise, professionalism, their structured approach, and their ability to clearly translate complex IT topics into practica and understandable language.
Are there any areas for improvement or something LavaPi could have done differently?
I do not think so
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Telecommunications Co
Custom Software Development
Confidential
July 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We've been most impressed with LavaPi's knowledge of software development."
Jun 10, 2025
CEO, Dynamic Applications Limited
Tony Humphreys
Verified
Telecommunications
Dublin, Ireland
1-10 Employees
Online Review
Verified
LavaPi has developed an MVP for a telecommunications company. The team has built out the system and AWS setup, and they are currently working on API integrations.
LavaPi has delivered critical milestones that support the client’s business plan and international rollout. The team is responsive, and the client relies on their expertise. Moreover, the client has praised the team's knowledge of software development. Overall, the engagement has been a success.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Fibrematic. We offer global telecommunication companies an all-in-one platform that integrates multiple vendor systems, streamlines workflows, and provides analytics to help businesses manage SLAs and optimize spending for more efficient vendor management.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with LavaPi?
We needed to turn our proof of concept into an MVP.
SOLUTION
What was the scope of work done?
LavaPi has built out the system and set up AWS for the MVP. The team is currently working on API and RPA integrations. The MVP includes user logins, order management, order submission, APIs, Email AI, and RPA.
What is the team composition?
We’re working with one teammate from LavaPi.
How did you come to work with LavaPi?
I found LavaPi through an online Google search. The team was the right technology fit and the right size company for us. They were very easy and reassuring to work with.
What is the status of this engagement?
We started working together in July 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
LavaPi has delivered system milestones, including order functionality, first order, and API integrations. These milestones have been critical to our ongoing business plan and international rollout. The code has been released to production, which has grown the portal and been a milestone in the plan.
How did LavaPi perform from a project management standpoint?
LavaPi’s project management is great. The team is very responsive, and we rely on their expertise. We communicate via email, phone, and in person.
What was your primary form of communication with LavaPi?
In-person Meeting
Email or Messaging App
What did you find most impressive about them?
We've been most impressed with LavaPi's knowledge of software development.
Are there any areas they could improve?
No, there’s nothing I’d have them improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Corporate Comms Desktop & Mobile App Dev for Water Supply Co
Custom Software DevelopmentMobile App DevelopmentWeb Development
Confidential
Mar. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"LavaPi's professionalism, quality, and responsiveness were most impressive."
May 1, 2024
Corporate Assistant, Water Supply Company
Nini Japaridze
Verified
Other industries
Georgia
1,001-5,000 Employees
Online Review
Verified
LavaPi created an internal communications desktop and mobile app for iOS and Android for a water supply company. The team stored the app in the client's private cloud and integrated call and messaging features.
LavaPi deployed the project smoothly and provided clear instructions for app usage. The team conducted biweekly demo calls, delivered everything on time, and demonstrated quality and professionalism. LavaPi was responsive and maintained communication through in-person meetings and virtual channels.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Corporate Assistant of a water supply company
Describe what your company does in a single sentence.
A leading company on the water supply market. The company delivers drinking water to a couple of cities and their neighborhoods.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire LavaPi to accomplish?
To develop the corporate chat for the company
To help employees communicate securely with messaging
SOLUTION
How did you find LavaPi?
Referral
Why did you select LavaPi over others?
Referred to me
How many teammates from LavaPi were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
With so many employees, we were in need of secure, fast and easy-to-use corporate messaging solution. LavaPi developed a desktop and mobile applications for iOS and Android for internal use. The application includes conference calls and messaging and is stored on our private cloud servers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was deployed easily and LavaPi provided well-documented instruction of use.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were providing demo calls every 2 weeks and delivered tasks on time.
What was your primary form of communication with LavaPi?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
LavaPi's professionalism, quality, and responsiveness were most impressive.
Are there any areas for improvement or something LavaPi could have done differently?
More in-person meetings would be better
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Governmental API Integration for Legal Consultation Firm
Custom Software Development
Less than $10,000
Aug. - Sep. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was very easy to collaborate with them and get the desirable work."
Oct 21, 2020
CEO, RC Group LLC
Anonymous
Verified
Legal
Tbilisi, Georgia
11-50 Employees
Online Review
Verified
A legal consultation firm engaged with LavaPi for their software dev services. They were tasked with integrating the API with their local government to stay updated on the latest legal trends and information.
The partnership between the clients and LavaPi was a breeze as they are able to submit their deliverables on schedule. The team demonstrated transparency by sending weekly progress reports and went above and beyond to give the best service possible.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a CEO at RC group. RC provides legal consultation and lawyer services.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire LavaPi, and what were your goals?
We needed integration with the governmental web portal matsne.gov.ge, so that we could get immediate updates in regulations. Our goals were to get legal news an modifications as soon as possible.
SOLUTION
How did you select LavaPi and what were the deciding factors?
I selected LavaPi by recommendation, I've been ensured that they would provide good service and price on Georgian market.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Lavapi suggested to use the API and integrate it with matsne.gov.ge that would give me the easiest solution to have the newest legal information.
How many people from the vendor's team worked with you, and what were their positions?
I was in touch just with one person who speaks my native language - Lado, senior web developer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It was very easy to collaborate with them and get the desirable work. they fit in deadlines.
Describe their project management style, including communication tools and timelines.
everything was okay, I was calling them if I needed anything and got Jira reports weekly.
What did you find most impressive or unique about this company?
they cared about the service very much, the guy I was in touch with was asking how was the service all the time. they are trying to have as much happy customers as possible
Are there any areas for improvement or something they could have done differently?
no
RATINGS
5.0
"5 stars"
Quality
5.0
Service & Deliverables
"I am satisfied"
Schedule
5.0
On time / deadlines
"good"
Cost
5.0
Value / within estimates
"affordable"
Willing to Refer
5.0
NPS
"most likely
Showing 1-8 of
8 Reviews
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