Social Media Marketing, SEO & PPC for Dental Practice
- Pay Per Click Search Engine Optimization Social Media Marketing
- Less than $10,000
- Jan. 2024 - Aug. 2025
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"What stands out most about this company is their commitment to delivering results with a personalized approach."
- Dental
- 33905 Fort Myers, FL
- 1-10 Employees
- Online Review
- Verified
Kubos Creative provides social media management and Google Workspace optimization services for a dental practice. The team creates and schedules content, manages SEO, and runs advertising campaigns.
Kubos Creative has successfully increased the client's social media engagement, patient interaction, and appointment bookings. The team has improved the client's Google Business Profile and operational efficiency. Kubos Creative completes work on time and maintains proactive communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the owner of PureSmile Hub
Describe what your company does in a single sentence.
General Dentist private practice
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kubos Creative to accomplish?
- Bussines Marketing
- Online presence and Google search optimization
- Patients outreach and Booking
SOLUTION
How did you find Kubos Creative?
Referral
Why did you select Kubos Creative over others?
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from Kubos Creative were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The primary goal for PureSmile HuB in our marketing efforts is to increase patient engagement, enhance online visibility, and drive more appointment bookings through strategic social media management and Google Workspace optimization.
Key Deliverables:
1. Social Media Management
To enhance brand awareness, credibility, and patient engagement through strategic social media marketing:
Content Creation & Scheduling:
Develop high-quality, engaging posts tailored to patient interests (educational dental tips, behind-the-scenes content, promotions, patient testimonials).
Maintain a consistent posting schedule on platforms such as Facebook, Instagram, and TikTok.
Create visually appealing graphics, videos, and reels to maximize engagement.
Community Engagement & Growth:
Respond to comments, messages, and reviews promptly to build trust and credibility.
Implement strategies to grow followers and increase brand visibility organically.
Run interactive polls, Q&A sessions, and contests to boost engagement.
Paid Advertising Campaigns:
Develop and execute targeted ad campaigns to reach potential patients in the local area.
Optimize ad spending for maximum return on investment (ROI) through A/B testing and analytics tracking.
Performance Tracking & Reporting:
Provide us with monthly reports on engagement, reach, and conversions.
Adjust strategies based on insights from analytics to improve campaign effectiveness.
2. Google Workspace Optimization
To ensure seamless communication, brand professionalism, and enhanced patient booking efficiency:
Domain & Email Management:
Maintain Google Workspace setup to ensure a professional email system (e.g. frontdesk@puresmilehub.com and drabelardo@puresmilehub.com).
Ensure email security, spam protection, and seamless integration with practice management tools.
Google My Business & Local SEO Optimization:
Optimize Google Business Profile to appear higher in local searches.
Ensure up-to-date business information, including office hours, services, and contact details.
Manage patient reviews and encourage satisfied patients to leave positive feedback.
Google Ads & Search Presence Enhancement:
Create and manage Google Ads campaigns focused on attracting new patients.
Implement keyword strategies to improve search ranking and website traffic.
Expected Outcomes
Increased online visibility and brand authority.
Higher patient engagement through interactive social media content.
More appointment bookings via improved digital presence.
Enhanced communication efficiency through a well-managed Google Workspace.
A measurable increase in patient inquiries and conversions.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project that demonstrate progress and success can be categorized into key performance indicators (KPIs) for both social media management and Google Workspace optimization:
1. Social Media Performance Metrics
These indicators measure the effectiveness of social media efforts in attracting and engaging potential patients:
Increased Social Media Engagement:
Growth in follower count across Facebook, Instagram, and TikTok.
Higher engagement rates (likes, comments, shares, and saves on posts).
Increased video views and watch time on reels and stories.
Improved Patient Interaction:
More direct messages and inquiries about dental services.
Increased number of patient questions and interactions via social media platforms.
Conversion Metrics:
Rise in website clicks from social media platforms.
Growth in online appointment bookings originating from social media posts and ads.
Higher conversion rates from social media ads (measured through link tracking and call-to-action clicks).
2. Google Workspace & SEO Success Indicators
These metrics evaluate improvements in online search visibility and operational efficiency:
Google Business Profile Performance:
Increased search impressions and profile views.
Growth in calls and direction requests from Google searches.
More patient reviews and higher overall rating on Google.
SEO & Website Traffic Metrics:
Higher ranking for dental-related keywords in local search results.
Growth in organic website traffic from Google searches.
Increase in session duration and lower bounce rates, indicating better user engagement.
Google Ads Performance (if applicable):
Higher click-through rate (CTR) on Google Ads.
More conversions (appointment bookings, form submissions, or phone calls).
Improved return on ad spend (ROAS).
3. Operational Efficiency & Patient Experience
Seamless Communication & Branding:
Improved email deliverability and professional communication through Google Workspace.
More efficient internal communication with staff using Google tools (Docs, Calendar, Drive).
Better coordination and fewer missed appointments due to automated reminders.
Reduction in Service Disruptions:
Preventing issues like losing access to emails or Google services.
Ensuring timely subscription payments to maintain uninterrupted patient booking systems.
Overall Impact on Business Growth
Increased new patient inquiries and appointment bookings.
Higher patient retention due to improved engagement and follow-ups.
Stronger online reputation and brand presence in the local community.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The marketing team demonstrated strong project management skills, ensuring that all deliverables were completed on time and with high quality. They maintained clear and proactive communication, regularly providing updates and responding promptly to any requests or concerns.
Their ability to problem-solve efficiently was evident, particularly when handling technical aspects like the Google Workspace transition and domain management, ensuring a seamless process. Social media campaigns were well-executed, engaging, and aligned with our brand, leading to increased patient interaction and appointment bookings.
Additionally, they consistently tracked performance metrics, made data-driven adjustments, and adapted strategies based on feedback to maximize effectiveness. Their professionalism, reliability, and commitment to our success made them an invaluable partner in growing our practice.
What was your primary form of communication with Kubos Creative?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What stands out most about this company is their commitment to delivering results with a personalized approach. They didn’t just execute tasks—they took the time to understand our practice’s unique needs and tailored their strategies accordingly. Their ability to blend creativity with data-driven decision-making it is particularly impressive, ensuring that our marketing efforts were both engaging and effective.
Additionally, their responsiveness and problem-solving skills set them apart. Whether it was handling technical challenges like Google Workspace management and domain transfers or optimizing our social media presence, they consistently found solutions and executed them efficiently.
Their proactive communication, attention to detail, and dedication to patient engagement played a key role in strengthening our online presence and attracting more patients to our practice. It’s clear they genuinely care about our success, making them a standout partner in our growth.
Are there any areas for improvement or something Kubos Creative could have done differently?
While Kubos Creative so far has delivered excellent results and demonstrated strong project management, there are always opportunities for refinement. One area for improvement could be enhancing the speed of execution on critical technical processes, such as the Google Workspace transition and domain transfer. While the team was proactive in resolving issues, a more streamlined approach could help minimize delays and ensure uninterrupted access to essential services.
Additionally, while their social media and advertising strategies has been effective, exploring more data-driven A/B testing or expanding into additional digital marketing channels (such as YouTube, Yelp, Tik-Tok or local influencer partnerships) could further enhance engagement and patient conversions.
Overall, Kubos Creative has been an excellent partner, and with small refinements in efficiency and expanded marketing strategies, they could elevate their already strong impact even further.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
