Konnect Way®

BACKGROUND

Please describe your company and position.

I am the Senior Business Analysts and Product Owner of Contract Warehousing & Logistics

Describe what your company does in a single sentence.

Contract Warehousing offers outsourced, third-party, and fourth-party warehousing and logistics solutions in New Zealand, including distribution fulfillment, goods storage and handling, and business support services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Konnect Way to accomplish?

• Develop a new version of the current Warehouse Management System (WMS) from scratch, enabling the company to scale it to a Software as a Service (SaaS) platform.

SOLUTION

How did you find Konnect Way?

I met the CEO.

Why did you select Konnect Way over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Konnect Way were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The system should be tailored to meet the distinct needs of the 3PL/4PL Logistics Industry. This includes functionalities such as:

• Inwards Stock Control: Ability to manage and track incoming stock efficiently, including details recording for a diverse range of products.
• Movement Tracking: Capability to record and track movements of products within the warehouse, ensuring accurate inventory management.
• Picking, Packing, and Dispatch Traceability: Comprehensive traceability features for the picking, packing, and dispatch processes, ensuring transparency and accountability at each stage.
• Auto-Rated Service Charges: Automated calculation of service charges based on predefined rates, streamlining billing processes.
• API Integrations: Support for API integrations with external systems such as NetSuite, Shopify, Dear Systems, MYOB, Xero, etc., facilitating data exchange and synchronization across platforms.
• Honeywell Scanner Integration: Compatibility with Honeywell Scanner API for efficient warehouse scanning and data capture processes.
• Cross-Device Accessibility: Accessibility from various devices including tablets and smartphones, enabling flexibility and mobility for warehouse staff and managers.

By incorporating these features, the system will effectively address the unique requirements of the 3PL/4PL Logistics Industry, offering a comprehensive solution for efficient warehouse management and logistics operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Code Quality Metrics.
• Release Frequency.
• Development Velocity.
• Adherence to Best Practices.
• Technical Debt Reduction.
• Knowledge Sharing.
• Team Collaboration.
• Budget Adherence.
• Customer Feedback Incorporation.
• Risk Management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The team maintains open and transparent communication channels. Regular meetings, including sprint planning sessions, daily stand-ups, and sprint reviews.
• Regular updates on project status are provided, including progress against milestones and any changes to the project plan. 
• Any schedule deviations are quickly communicated to stakeholders, along with proposed solutions to minimize the impact on project schedules.
• They collaborate closely with stakeholders to define project requirements, establish clear goals and objectives, and develop a realistic project schedule. 
• The team demonstrates a high level of responsiveness to our needs throughout the project. They are receptive to feedback, quickly address any issues or concerns that arise, and prioritize our requirements to ensure they are appropriately addressed.

What was your primary form of communication with Konnect Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am impressed by their emphasis on communication and transparency. They encourage open and honest communication channels, keeping us informed about project progress, challenges, and milestones every step of the way. This level of transparency instills confidence in their capabilities and ensures we are always aligned with project goals and expectations.

They have also demonstrated a high level of experience and professionalism, great attention to detail, a proactive approach to problem-solving, and a commitment to excellence in execution. They leverage their industry knowledge and technical competence to deliver high-quality solutions.

Are there any areas for improvement or something Konnect Way could have done differently?

The improvement areas identified in the project have been addressed directly with Konnectway, and immediate corrective actions have been taken.

BACKGROUND

Please describe your company and position.

I am the CEO of Philos IT

Describe what your company does in a single sentence.

Software development, specialising in SAP Commerce Cloud and related technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Konnect Way to accomplish?

• Provide additional specialised resources to our project

SOLUTION

How did you find Konnect Way?

• Referral
• Experience with key employees

Why did you select Konnect Way over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Konnect Way were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development services in Java for SAP Commerce Cloud, and Business Analysis / Product Ownership roles

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several, depending on the specific resource. On the business analysis side, the preparation and presentation of an RFP response, on the development side, continual regular delivery of daily tasks and features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Perfectly. They worked as part of a team consisting of employees, client staff and Konnectway resources and all went well.

What was your primary form of communication with Konnect Way?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by the quality of the resources, the ease of communication with the company and the fast responsiveness of the company's management.

Are there any areas for improvement or something Konnect Way could have done differently?

No, we had a very positive experience.