Kirrhosoft

BACKGROUND

Please describe your company and position.

I am the Manager of Kindred Ltd.

Describe what your company does in a single sentence.

We operate a chain of bakeries and cafés, offering fresh baked goods, coffee, and a welcoming place for customers to enjoy them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kirrhosoft to accomplish?

• The goal of this project is to develop a multi-factory management software designed for bakery food production businesses. The system helps factory owners and managers handle daily operations efficiently by combining production, inventory, and billing functions in one platform.

SOLUTION

How did you find Kirrhosoft?

• Referral
• Other

Why did you select Kirrhosoft over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Kirrhosoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They delivered a customised business management solution for our bakery and café chain, tailored to our daily operations. The scope included system setup, POS integration, inventory management, and centralised reporting.

Key deliverables were a unified dashboard for all branches, real-time inventory tracking, sales management tools, and staff training with ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system reduced processing time by 35% and manual errors by 50%. Inventory accuracy improved to 95%, while production efficiency increased by 25%. Centralized management also reduced admin workload by 30% and improved overall user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-organised and professional. They delivered all key items on time and kept us updated throughout the process. Whenever we had specific needs or requests, they were responsive, quick to adapt, and provided effective solutions without delays.

What was your primary form of communication with Kirrhosoft?

In-Person Meeting

What did you find most impressive or unique about this company?

What impressed us most was their deep understanding of our business needs and their ability to customise the software accordingly. They were highly responsive, flexible, and genuinely focused on delivering a solution that worked seamlessly for our bakery and café operations.
 
 
 

Are there any areas for improvement or something Kirrhosoft could have done differently?

Overall, we are very satisfied with their work. If anything, they could improve by adding more advanced reporting and analytics features, but this was a minor point, as the current system already effectively meets our core business needs.