Kanguru Digital Agency

BACKGROUND

Please describe your company and position.

I am the Junior Director of Operations of Groupe Belmont

Describe what your company does in a single sentence.

Landscape Design: Irrigation, Lighting & Drainage in Montreal

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kanguru Digital Agency to accomplish?

• Improve user navigation and optimize for conversions
• Enhance user experience with aesthetic and thoughtful design

SOLUTION

How did you find Kanguru Digital Agency?

Referral

Why did you select Kanguru Digital Agency over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Kanguru Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was the complete redesign of our website, along with redoing the entire copy. We worked closely with the Kanguru team to develop the copy, add the compelling visuals, and ensure a comprehensive flow. 

Key Deliverables:

• New copy
• Obtain pictures
• Translation to french
• Full development in both English and French

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved conversion rates

Enhanced customer engagement

Increased level of perception of professionalism from new customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything was delivered on time, clear communication throughout the project. 

What was your primary form of communication with Kanguru Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their excellent communication skills & their enthusiasm 

Are there any areas for improvement or something Kanguru Digital Agency could have done differently?

there was a slight miscommunication at the start of the project, but it was rectified quickly