Kaizen Academy (Nigeria) Limited (Kaizen Academy) is a leading consulting firm committed to providing top-notch advisory, governance, and training services. With a strategic presence and subsidiaries in key locations such as Lagos, Abuja, Kenya, South Africa, and the United Kingdom, we take pride in our commitment to continuous improvement and excellence.
Derived from the rich Japanese concept of 'Kaizen,' meaning continuous improvement, we uphold the highest standards of service delivery across a comprehensive range of offerings, including:
· Governance Advisory/Audit
· Strategy Formulation and Advisory
· Due Diligence on JVs and Local Partnership
· Board Appraisal
· Financial Advisory
· Market Surveys
· Training
· Compliance Systems Automation
· Management Consulting
· Board Strategy Retreat
· External Assurance of Internal Audit/Control functions, and more.
Having consistently provided top-notch advisory services to a diverse clientele within the Nigerian business community and beyond, we remain true to our name by fostering the enhancement of business managers, workforce, and engaged enterprises.
Vision:
Kaizen Academy envisions establishing and maintaining a distinguished reputation as the preferred firm for governance advisory services, training, and consultation needs. Our unique strength lies in the fusion of international and local market knowledge, providing us with a distinct advantage in the professional services industry in Nigeria.
Unique Advantage:
Kaizen Academy stands out through the exceptional quality of our service delivery, coupled with unparalleled knowledge and expertise in governance advisory and training services. We proudly hold membership in the Nigerian-British Chamber of Commerce and have earned recognition as one of the top 11 consulting firms in Nigeria (Source: https://investorsking.com/2023/10/09/navigating-hr-excellence-top-consulting-firms-in-nigeria-for-2023/ )
Kaizen Academy (Nigerian) Limited offers good value for cost, with clients noting their pricing fits budgets and aligns with expectations. Projects typically involve 2-5 team members, and they are commended for high responsiveness and effective project management.
Kaizen Academy effectively provided training services to set up internal control standards in a shared services environment. Clients appreciated the best practices models and the ability to upskill non-core team members.
Expertise in Legal and Regulatory Compliance
The company excels in regulatory compliance and legal support, evidenced by a 30% improvement in compliance rates for clients. Their thorough audits and actionable recommendations help clients navigate complex legal landscapes.
Top-Notch Customer Service
Clients consistently praise Kaizen Academy (Nigerian) Limited for their excellent customer service. Their responsiveness and ability to meet client needs promptly have been highlighted as key strengths, contributing to high client satisfaction.
Reduction in Contractual Disputes
Kaizen Academy's contract review and drafting services led to a 40% reduction in contractual disputes, resulting in smoother business operations for clients. This demonstrates their proficiency in legal documentation and client protection.
Impressive Industry Knowledge
The company's extensive industry knowledge and ability to tailor solutions to specific client needs are highly praised. Their commitment to understanding client industries and challenges sets them apart as a partner rather than just a service provider.
Need for Expanded Training Scope
One client suggested expanding the training scope beyond internal control and audit to encompass broader financial services. This indicates an opportunity for Kaizen Academy to diversify and enhance their training offerings.
"Kaizen Academy (Nigerian) Limited's customer service was top-notch."
Oct 29, 2024
Talent Development Manager, Odu'a Investment Company Limited
Ololade Shin-Aba
Verified
Financial services
Nigeria
201-500 Employees
Online Review
Verified
Kaizen Academy (Nigerian) Limited provided training services for an investment company. The team set up internal control standards in a shared services environment, including roles and expectations.
Kaizen Academy (Nigerian) Limited was able to set up best practice models and upskill non-core team members. Furthermore, the team responded promptly and effectively to the client's inquiries and met all deadlines. Overall, the team's customer service was top-notch, which impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Talent Development Manager of Odu'a Investment Company Limited
Describe what your company does in a single sentence.
We are an investment company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kaizen Academy (Nigerian) Limited to accomplish?
Set up internal control standards and processes in a shared services environment
SOLUTION
How did you find Kaizen Academy (Nigerian) Limited?
Referral
Why did you select Kaizen Academy (Nigerian) Limited over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Kaizen Academy (Nigerian) Limited were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The vendor provided a training service covering the following areas:
Scope of core Internal Control functions in the following key sectors - Real Estate Business, Energy Solutions, Insurance Brokerage, Agric Investment, and Hospitality.
Business expectations from Internal Control and its core deliverables required to support the business where they function.
Role of Internal Control as the first and second line of Defence in line with COSO framework.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were able to set up best practices models for running an Internal Control function a shared services environment.
We were able to upskill non-core Internal Control team members to be able to handle the Internal Control deliverables.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their responses were prompt and effective. There were some project variations along the line but they were able to incorporate the variations and still met our timeline.
What was your primary form of communication with Kaizen Academy (Nigerian) Limited?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Kaizen Academy (Nigerian) Limited's customer service was top-notch.
Are there any areas for improvement or something Kaizen Academy (Nigerian) Limited could have done differently?
Yes, they can consider expanding the scope of their financial services training offer. They did quite well in the area they were engaged. We want them to be able to accommodate other areas such that they can be engaged beyond internal control and internal audit trainings in the future.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Business Consulting & Valuation Services for Banking Company
Business ConsultingBusiness Valuation Services
Confidential
Jan. - Apr. 2024
4.0
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"We were impressed with their industry knowledge and versatility."
Apr 30, 2024
Company Secretary, Optimus Bank Limited
Oluwadamilola Odetunde
Verified
Financial services
Nigeria
201-500 Employees
Online Review
Verified
Kaizen Academy (Nigerian) Limited provided business valuation support for a banking company. The evaluation covered board structure and composition, strategy and planning, and board operations.
Kaizen Academy (Nigerian) Limited offered valuable recommendations to strengthen the client's corporate governance structure in accordance with their regulations and best practices. The reliable team promptly responded to needs and demonstrated a high level of professionalism and industry knowledge.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Company Secretary of Optimus Bank Limited
Describe what your company does in a single sentence.
Banking
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kaizen Academy (Nigerian) Limited to accomplish?
Annual Board Appraisal
SOLUTION
How did you find Kaizen Academy (Nigerian) Limited?
Referral
Other
Why did you select Kaizen Academy (Nigerian) Limited over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Kaizen Academy (Nigerian) Limited were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The objective of the review was to ascertain the extent of compliance with corporate governance principles and the performance of the Board in general. The Company’s corporate governance structures, policies and processes were benchmarked against the provisions of the Nigerian Code of Corporate Governance 2018 (NCCG), Central Bank of Nigeria Corporate Governance Guidelines 2023 (CBN CGG), Companies and Allied Matters Act 2020 (CAMA) and international best practices. The evaluation covered the following seven key corporate governance themes:
Board Structure and Composition.
Strategy and Planning.
Board Operations and Effectiveness.
Measuring and Monitoring of Performance.
Risk Management and Compliance.
Corporate Citizenship; and
Transparency and Disclosure
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Proffered valuable recommendations to strengthen the Bank's corporate governance structure in line with regulations and best Practices
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very prompt, highly responsive and professional
What was your primary form of communication with Kaizen Academy (Nigerian) Limited?
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed with their industry knowledge and versatility.
Are there any areas for improvement or something Kaizen Academy (Nigerian) Limited could have done differently?
Increase in-person relationship with Client's and relevant stakeholders
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Due Diligence Services for Software Development Company
Business ConsultingCompliance ConsultingCorporate LawIntellectual Property LawInternet & Technology LawTax Law
Confidential
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They tailored their strategies to fit our unique needs."
Oct 10, 2023
Executive, Gilgal Dabihn Limited
Anonymous
Verified
Information technology
United Kingdom
1-10 Employees
Online Review
Verified
Kaizen Academy (Nigerian) Limited provides due diligence services for a software development firm. This involves contract review and drafting, litigation support, regulatory compliance, and labor law advisory.
Thanks to Kaizen Academy (Nigerian) Limited, the client has seen a 40% reduction in contractual disputes. Their compliance rate has also improved by 30%, significantly reducing their risk of penalties. The team's management skills are exemplary, and their structured approach has been commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at Gilgal Dabihn Limited
Describe what your company does in a single sentence.
Gilgal Dabihn Limited is a leading digital transformation and software development firm headquartered in the UK, with a strategic office in Nigeria. Pioneering innovation since 2017, we specialise in empowering SMEs and partnering with government agencies to navigate the digital age.
Our cross-continental presence allows us to blend the best of both worlds, delivering cutting-edge solutions tailored to the unique needs of our diverse clientele. Committed to excellence, Gilgal Dabihn Limited is the trusted partner for organisations seeking to harness the power of technology for a brighter, more efficient future.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kaizen Academy (Nigerian) Limited to accomplish?
Due dilligence on thirparty clients
SOLUTION
How did you find Kaizen Academy (Nigerian) Limited?
Referral
Why did you select Kaizen Academy (Nigerian) Limited over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
From the outset, the professionalism and expertise of Kaizen Academy (Nigerian) Limited were evident. Their team was engaged to assist us in a multifaceted legal matter, and they surpassed our expectations at every turn. Scope of Work:
Contract Review and Drafting: The team meticulously reviewed existing contracts, identifying potential pitfalls and areas of concern. They then drafted comprehensive revisions, ensuring our interests were safeguarded.
Litigation Support: We faced a challenging litigation scenario, and their attorneys provided invaluable support, from gathering evidence to representing us in court hearings.
Regulatory Compliance: With the ever-evolving legal landscape, Kaizen Academy (Nigerian) Limited. we were ensured that our operations complied with local, national, and international regulations. They conducted thorough audits and provided actionable recommendations.
Employee Relations: They advised on labour laws, helping us navigate complex employee disputes and ensuring our HR policies were up-to-date and compliant.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Contract Efficiency: Post-revision, there was a 40% reduction in contractual disputes, leading to smoother business operations.
Regulatory Compliance: Post-audit, our compliance rate improved by 30%, significantly reducing the risk of legal penalties.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Kaizen Academy (Nigerian) Limited's project management was exemplary. They employed a structured approach, ensuring that every phase of our engagement was meticulously planned and executed. Each task was assigned a clear timeline, and I'm pleased to report that they consistently delivered items on or ahead of schedule. Their responsiveness to our needs was commendable.
Whenever we had queries or required adjustments, they were quick to act, often going above and beyond to accommodate our requests. Regular updates were provided, ensuring we were always in the loop regarding progress and any potential challenges.
What was your primary form of communication with Kaizen Academy (Nigerian) Limited?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
What truly set Kaizen Academy (Nigerian) Limited apart was its unparalleled commitment to understanding our industry and specific challenges. While their expertise was evident, their willingness to immerse themselves in our world made a difference. They didn't just offer generic solutions; they tailored their strategies to fit our unique needs.
Additionally, their team's proactive approach and a genuine passion for our success made them feel more like partners than service providers.
Are there any areas for improvement or something Kaizen Academy (Nigerian) Limited could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Compliance Consulting for Financial Services Co
Compliance Consulting
Confidential
June - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The professionalism and relational skills of the team were impeccable."
Oct 17, 2024
Company Secretary, Bravewood Finance Company Limited
Olusola Akinyemi
Financial services
Lagos, Nigeria
11-50 Employees
Online Review
Kaizen Academy (Nigerian) Limited evaluated the board for a financial services company. The team analyzed the board practices and prepared a report for the client's submission to the Central Bank of Nigeria.
Kaizen Academy (Nigerian) Limited successfully delivered the project on time. Furthermore, the team responded to the client's needs and communicated well via virtual meetings throughout the engagement. Overall, the team's professionalism and relational skills were impeccable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Company Secretary of Bravewood Finance Company Limited
Describe what your company does in a single sentence.
Investment and finance
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kaizen Academy (Nigerian) Limited to accomplish?
Board Appraisal
SOLUTION
How did you find Kaizen Academy (Nigerian) Limited?
Referral
Why did you select Kaizen Academy (Nigerian) Limited over others?
High ratings
Good value for cost
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
It essentially covered board appraisal report to the Central Bank of Nigeria. This included a thorough analysis of board practices and detailed recommendation of what to do to strenthen the corporate governance practices of the company
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Preparation of board appraisal report to be submitted to the Central Bank of Nigeria
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was swift and communication was prompt from commencement to completion within the timeframe the submission was required.
What was your primary form of communication with Kaizen Academy (Nigerian) Limited?
Virtual Meeting
What did you find most impressive or unique about this company?
The professionalism and relational skills of the team were impeccable.
Are there any areas for improvement or something Kaizen Academy (Nigerian) Limited could have done differently?
visibility to companies that require their professional services can be worked on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Corporate Governance Review for Bank
Corporate Law
Corporate Compliance Law
Less than $10,000
Sep. - Oct. 2023
4.0
Quality
3.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.0
"The project was delivered timeously."
Nov 13, 2023
Assistant Company Secretary, Bank
Anonymous
Financial services
Lagos, Nigeria
201-500 Employees
Online Review
Kaizen Academy (Nigerian) Limited performed a review of a bank's corporate governance practices, focusing on the board of directors, in line with extant codes of corporate governance.
Kaizen Academy (Nigerian) Limited completed the project on time and delivered an apt and well-written report on their findings. The team worked fast and still made an in-depth analysis, showing their skills. They communicated via virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Assistant Company Secretary of a financial services company
Describe what your company does in a single sentence.
My bank engages in the business of banking and provision of other financial services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kaizen Academy (Nigerian) Limited to accomplish?
Annual Evaluation of Board of Directors in line with extant Codes of Corporate Governance.
SOLUTION
How did you find Kaizen Academy (Nigerian) Limited?
Referral
Why did you select Kaizen Academy (Nigerian) Limited over others?
Pricing fit our budget
Good value for cost
How many teammates from Kaizen Academy (Nigerian) Limited were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Review of the Bank's corporate governance practices particularly as it relates to the Board of Directors in line with extant codes of corporate governance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Timeline for completion of project and aptness of report.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was delivered timeously, and was well written for the purpose it was meant to serve.
What was your primary form of communication with Kaizen Academy (Nigerian) Limited?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Speedy delivery and in-depth analysis.
Are there any areas for improvement or something Kaizen Academy (Nigerian) Limited could have done differently?
Better engagement with engagement representative and Bank's personnel.
RATINGS
4.0
Quality
3.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.0
NPS
Showing 1-5 of
5 Reviews
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