JR Language Translation Services, Inc.

BACKGROUND

Please describe your company and position.

I am the CEO & AI SEO Consultant of HuskyTail Digital

Describe what your company does in a single sentence.

HuskyTail Digital is a team of SEO, content, and technology specialists who collaborate to deliver strategic, data-driven digital marketing solutions for clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JR Language Translation Services, Inc. to accomplish?

• Spanish Localization of Medical Website
• Spanish Support for Patients
• Translation of forms for patients

SOLUTION

How did you find JR Language Translation Services, Inc.?

Referral

Why did you select JR Language Translation Services, Inc. over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from JR Language Translation Services, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JR Language Translation Services was engaged to translate the website form fields and main content from English to Spanish for a medical WordPress site. Their scope included culturally adapting the Spanish text to suit the target audience, as well as consulting with the client to confirm the desired medical terminology and phrasing for greater accuracy. They were responsible for optimizing the translated site for SEO, covering title tags, meta descriptions, and image alt-text in Spanish. Additionally, they advised on best practices for selecting the appropriate Spanish variant for the site's audience. Their team integrated an automated translation workflow with WordPress, enabling efficient updates, and relied on professional translators to ensure the use of precise legal and technical terminology throughout all Spanish content versions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the JR Language Translation Services project included:

• The successful launch of a fully localized Spanish version of the client’s WordPress site, with all forms and content accurately translated.
• Improvement in organic search rankings and visibility for Spanish-language keywords, driven by targeted SEO optimization of titles, meta descriptions, and alt-text.
• Increased website traffic and engagement from Spanish-speaking users, as tracked through site analytics.
• Positive client feedback regarding the cultural appropriateness and accuracy of medical terminology, as well as the professionalism of the translation process.
• Streamlined content update workflow through integrated translation automation, reducing turnaround times for future updates and expansions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JR Language Translation Services demonstrated strong project management throughout the engagement. Jackie and her team were extremely responsive at every stage of the process, proactively communicating and addressing requirements as they arose. All deliverables were provided on time, and the team consistently adapted to any changes or unexpected issues that surfaced during the project. Their expert input proved invaluable in resolving unforeseen challenges quickly and efficiently, ensuring a smooth workflow and a positive client experience.

What was your primary form of communication with JR Language Translation Services, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about JR Language Translation Services was their personalized and highly responsive approach. The team consistently tailored their services to fit the unique needs of our project, engaging in active communication and thoughtful collaboration throughout. Their attention to detail and commitment to delivering a positive client experience made them a truly impressive partner.

Are there any areas for improvement or something JR Language Translation Services, Inc. could have done differently?

There weren’t any real pain points during the project. My only feedback is that there were many changes taking place in WordPress at the same time, and although JR Language recommended using a staging environment, I initially didn’t think it was necessary. Looking back, I recommend following their suggestion in the future—a staging environment would have made the process smoother for everyone involved. This is not a criticism of their service, but rather a lesson learned for future projects.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager for an international label printer manufacturer and distributor with a presence in over 70 countries. We provide label printers and finishing solutions for applications of all sizes and types.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JR Language Translation Services, Inc.?

I needed help translating website content from English to Spanish, German, and French. We not only needed the words translated but also help with integrating the translations into our custom and complex site. We wanted to achieve this with as little manual management of the text (ie: copy/pasting) as possible. Also, we needed to work within the Wordpress platform.

SOLUTION

How did you select this vendor?

I found JR through a web search and started a conversation through a web chat feature. 2-3 other companies were considered, and we ultimately felt JR Language Translation Services was the most responsive, fairly-priced, and they seemed confident they would be able to handle the technical integration.

Describe the project in detail and what their cost structure looked like.

I sent the web content to JR Language Translation Services in multiple formats (WPML Wordpress plugin, spreadsheet, email, etc.), which they were more than willing and able to work with.

As I was the only person working on these translations in addition to my normal day-to-day work, this project needed to happen in a way that required as little involvement on my part as possible.

While it was no small project in the end, I could not have done it without the patience and persistence of JR Language Translation Services, and specifically my main contact, Jackie.

RESULTS & FEEDBACK

How would you describe/assess the quality of their work?

The work was performed according to specification and delivery expectations were consistently met. Any delays were due to issues on our end. These delays (again, on our end) were unforeseen and I imagine caused some frustration for JR, but they never made it known and kept striding to complete things as fast and accurately as possible.

What impressed you about their services?

The most impressive thing about JR and Jackie, my representative, was the persistence to accomplish what we set out to do. Our website was much more complicated than initially expected, but Jackie and her translators kept at it until all areas were ironed out and correct.

We have dealers whose native languages are those we translated to, and we have not heard issues as to the accuracy of the translations and the interpretation of the authors' intent.

Are there any areas for improvement?

I think, given the technical complexities of our project, it went about as well as it could go. Translating Adobe Illustrator PDF brochures was a bit tedious, but they were working to improve this by using an Adobe Illustrator extension to serve as the go-between for multiple programs. When this is working, I trust it will make PDF translation much less tedious.

BACKGROUND

Please describe your company and position.

I am the President of Airport Technologies Inc.

Describe what your company does in a single sentence.

Build Airport Runway Snow Clearing Equipment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JR Language Translation Services, Inc. to accomplish?

• Airport equipment manuals and technical material transaltion

SOLUTION

How did you find JR Language Translation Services, Inc.?

Online Search

Why did you select JR Language Translation Services, Inc. over others?

• Pricing fit our budget
• Good value for cost
• Quick Turnaround time

Describe the scope of work in detail. Please include a summary of key deliverables.

We deliver our machines with techincal manuals - JR translated them to French for us

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time delivery, accurate translation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always accurate with the lead time they predict, and often send the finsihed product sooner than expected.  They respond quickly to emails, and are a pleasure to work with.

What was your primary form of communication with JR Language Translation Services, Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

Just the speed - we tried a few of their competitors and it is difficult to even get past the quoting phase in a timely manner

Are there any areas for improvement or something JR Language Translation Services, Inc. could have done differently?

Not for me

BACKGROUND

Please describe your company and your position there.

Healthgrades workes with hospitals across the US. I work as a director on a digital marketing team overseeing ad campaign strategy, execution, optimization and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JR Language Translation Services, Inc.?

Translations of landing page copy and ad copy to spanish.

What were your goals for this project?

to translate copy so we can run campaigns in the second most popular language in the US (Spanish), and be able to more effectively reach those audiences.

SOLUTION

How did you select this vendor?

translation needs. Previous connection from our VP.

Describe the scope of their work in detail.

They translate copy.

What was the team composition?

we worked with a contact who provided all estimates and worked with his team internally to complete the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not yet.

How effective was the workflow between your team and theirs?

they are very responsive to requests.

What did you find most impressive about this company?

Quick turn arounds, affordable cost. Responsive contacts.

Are there any areas for improvement?

Not that I can see, they are great.