JinMatic

BACKGROUND

Please describe your company and your position there.

I'm one of the founders of an anime figures online store, we mainly targeting the Malaysian market, I focus on outreach and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic, and what were your goals?

We wanted to expand our reach, so we hired Jinmatic to do the full-scale SEO services to improve our rankings and grow traffic to our existing page.

SOLUTION

How did you select JinMatic and what were the deciding factors?

After we hearing their proposal, we felt that they are the perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They help us with keyword researching and performed an analysis of our competitors. From there, they made on-site changes and created new collaterals with our updated tactics and keywords. Their team also writes blog posts for our website, gearing toward our target demographic.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project lead - Terence who distributed work amongst their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since implementing the SEO efforts, our traffic is steadily growing.

Describe their project management style, including communication tools and timelines.

They've been great at managing our expectations and meeting deadlines. We communicate via email mostly, and they are always quick to respond and implement changes.

What did you find most impressive or unique about this company?

Their level of professionalism and overall knowledge within the industry stands out. I really appreciate their follow-through and willingness to deliver.

Are there any areas for improvement or something they could have done differently?

I'm totally satisfied with them.

BACKGROUND

Please describe your company and your position there.

I am a realtor in a property agency in Kuala Lumpur, Malaysia. We have a number of collaboration with property developers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic?

We were looking to regain the leads from Google that we have lost back in 2019, as a result of many similar websites emerged.

What were your goals for this project?

We wanted to regain the organic traffic and increase our leads in respect to a property project in Taman Wahyu, Kepong. We wanted to dominate the top 3 positions for specific keywords.

SOLUTION

How did you select JinMatic?

I found JinMatic through word of mouth from my friend who worked with the agency before. I had an online conference with Terence, the founder of JinMatic.

Describe the scope of their work in detail.

Terence and his team completed a website audit and informed us all the issues they uncovered. Some of our content were outdated as compared to competitors' websites. They also improved the website speed and some aspects of UX.

What was the team composition?

I've worked with Terence Lim, the founder and project manager of our campaign.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

4 months after working with JinMatic, our main keywords improved to the #2 of Google. Not only that, we noticed our team members closing rate is better than ever. I think this is a result of faster website speed and better UX.

How effective was the workflow between your team and theirs?

I communicate with Terence via WhatsApp as it's my preferred contact method. Terence is often fast in replying but he usually doesn't reply on weekend. Nonetheless I am happy that we receive the SEO ranking report on time.

What did you find most impressive about this company?

Terence is transparent and listens carefully to our needs. I value his honesty and not over promising on the campaign.

Are there any areas for improvement?

It took around 3 months to see results but quality is more important than speed.

BACKGROUND

Please describe your company and your position there.

We are Xammax, an online home appliances company majoring in e-commerce marketplaces like LAZADA and Shopee. As its Senior Marketing Executive, I handle the company's e-commerce and digital marketing initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic, and what were your goals?

They were hired to optimize our SEO, get a more prominent organic ranking on Google for our website after the migration to a new website recently.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a friend who referred the company to us.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Keyword research was performed by them. They also studied online and offline customer demographics and gave us detailed data and explained the whole analysis of our company's Google Analytics.

How many people from the vendor's team worked with you, and what were their positions?

We only dealt with 1 specialist, the SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since their work on our SEO, we have been getting more organic traffic from Google to our website, instead of solely on Lazada and Shopee. The results are very convincing.

Describe their project management style, including communication tools and timeliness.

The email was the main mode of communication. But the vendor was also reachable via Whatsapp for urgent matters, and they have been very cooperative in meeting our needs.

What did you find most impressive or unique about this company?

They are very professional and accessible. They are easy to reach, very patient in explaining the data to us, and deliver good results.

Are there any areas for improvement or something they could have done differently?

Based on the project we had with them, there are no complaints. Looking forward to hiring them again in the future for more e-commerce initiatives.

BACKGROUND

Please describe your company and your position there.

I am a running coach and the Co-Founder of Run Fast Academy. We are located in Kuala Lumpur, Malaysia and we have more than 500 students. I am responsible for the planning of our marketing and advertising efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic?

Last year, our website was built with the functionality to showcase our services and accept online appointments. For example, full marathon training, and maximum heart rate training. We needed to get the best user experiences for a number of landing pages.

What were your goals for this project?

We wanted to ensure the sales funnel is smooth and optimized. The overall goal is to increase the number of visitors and lead to our important landing pages. Additionally, we wanted to improve the brand awareness among the fitness community.

SOLUTION

How did you select this vendor?

I knew the founder of JinMatic a number of years ago as he joined one of my classes. When I was looking for a SEO solution I didn’t think twice and contacted him right away. They one of the top 3 best SEO experts I know so far.

Describe the project in detail.

We started by discussing my main products and services, our goals, and target audience. Terence listened to my request carefully and it was a fruitful discussion. They proceeded with a full SEO audit and sent me the deliverables. The deliverables consist of an audit checklist, action list, and a screen recording.

What was the team composition?

We go through the whole process with Terence, the SEO Strategist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their team improved our website user experience to the whole new level. Initially, we were afraid to make any changes related to technical aspects but their audit shows how simple the work could be accomplished. Our team is working to make improvements on aspects like website loading speed, image optimization, and call-to-action.

How effective was the workflow between your team and theirs?

Their team often responds to our questions very fast. They can be easily reached via social media and over the phone. I like the fact that they use screenshot and video recording to make the task much simpler and smooth.

What did you find most impressive about this company?

The way Terence presented the audit is brilliant. There are many technical terms as this is a full SEO audit. But Terence made a simple video recording and walked through the audit with me. He also provided an action list and it allows my web development team to follow and advise each point.

Are there any areas for improvement?

Sometimes, I wish they could share more insights on content strategy and content optimization but I understood this is out of the work scope of the project. We would certainly discuss with them again on this topic.

BACKGROUND

Please describe your company and your position there.

I am the Owner and Lead Photographer at Alan Watson Photography a Photographic Company based in North Ayrshire, Scotland, United Kingdom.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic?

A complete report on my website, it was extremely comprehensive and detailed.

What were your goals for this project?

To understand what I was required to do to make my website more appealing not only to customers but also Search Engines.

SOLUTION

How did you select this vendor?

We found them through a mutual friend and he suggested I take a chance (as he had done) I was very impressed with the work and the time it took to get the report.

Describe the project in detail.

I was looking for much needed help in SEO and general support of my website. The vendor did participate in the planning and always asked for confirmation before any work was done/completed.

What was the team composition?

I am unsure of the team size as I was dealing with one person throughout.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After working with the vendor, I saw a noticeable change in the amount of traffic which I was very pleased with. My initial goal was to get more traffic, and I'm delighted with the results.

How effective was the workflow between your team and theirs?

Communication throughout the project was superb, we used email and messenger for all communications throughout the project.

What did you find most impressive about this company?

They were extremely professional in all aspects of the project. They were not only excellent communication, I had a good look around before deciding on who I wanted to work with on this project. It became clear that this company were exactly what I was looking for.

Are there any areas for improvement?

I don't think they could have done anything better! As mentioned, they were first class communicaters and nothing was a problem to them.

BACKGROUND

Please describe your company and your position there.

We compare and review electric bikes for hobbyist and generate sales through affiliate links and sales for our merchant. I manage the entire project and we have freelance writers for research and writing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JinMatic?

SEO auditing. As we need a second opinion of how our website performance and SEO strategies.

What were your goals for this project?

The goal is to have Jinmatic to help out our SEO and spot any gaps which we missed. A fresh pair of eyeballs and opinion. Most important is to gain uplift of SEO performance. More traffic and hence more sales and revenue for our projects.

SOLUTION

How did you select this vendor?

We had tried to look for a few vendors out there and comparing the cost and quality. Jinmatic is one from word of mouth and also rank well on the search engine. We select Jinmatic based on the fine details he provided me during initial questions and answers. We were extremely pleased with his explanation laid out, problems and actions on how to tackle the issues.

Describe the project in detail.

We start the project by asking him for the niche he has the experience with. With some SEO tools available by him, he was able to plan out a preliminary and quick spot on SEO gap. All the dos and don't in SEO I had done.

From there, he did list them out the SEO audit in Spreadsheet systematically. The actions plan laid out in detail and he started to tackle it one at time. I'd say it is very hands-off to me. After all, why would I micro-manage an expert who is helping me.

What was the team composition?

We speak directly to Jin who is also in charge of the company. The process is simple and straightforward. I like it without having to go through the hierarchy of team structures like other companies.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For SEO, we believe the result do not appear as quickly. Initially, we see a very positive outcome with about 10% increase of traffic and some of the keywords increased positions. We are hoping once the works Jinmatic done kicks in full throttle, we should see our money keyword to be around between top 1 and 3.

How effective was the workflow between your team and theirs?

Like I mentioned earlier that we are small team and worked very well together. There is no complex setup where his proposal require few levels of approval. So, having said that, the process is very efficient and smooth.

What did you find most impressive about this company?

The level of precision and detail he explained in the audit and solutions. No matter what time zone you are in, he is willing to accommodate and fit you into his schedule. All my doubts and questions were answered, and the level of confidence I gained was immensely strong.

Are there any areas for improvement?

Jin is the expert in SEO. Definitely need to scale the business to serve more. At the moment, it is on a first come first serve basis. You will run out of luck if he gets swarm with clients. I'd suggest act faster.