Itexus

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a former strategy consulting company that evolved into a tech company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

We wanted to build and launch an app. We sent out an RFP, and Itexus was one of the agencies we heard back from.

SOLUTION

What was the scope of their involvement?

We had a clear arc wireframe for the RFP showing app functionality and they helped us fine-tune it. We knew what we wanted the app to do, so they helped optimize certain components and created designs and layouts before coding the app itself. They built a Python backend with a web-responsive frontend. The frontend displays content that we manage through our internal database.

We’re still working with them. They continue to help us enhance the platform, making fixes and addressing customer concerns.

What is the team composition?

We worked with seven or eight people in total, including developers, designers, and QA resources. Our key point of contact was Nikita (Project Manager, Itexus), who coordinated with different resources within the organization.

How did you come to work with Itexus?

We considered the relationship to very important. When we issued the RFP, we considered the way organizations responded, and we selected Itexus in part because they were very responsive and we had a constructive conversation. Other organizations did not respond in an optimal way.

I was clear from the beginning that I wanted to ensure the quality of our communication processes since we're based in North America and they're based in Europe. I wanted to make sure that language was not an issue and the whole team fully comprehended our needs. Their understanding was great, and that made us truly believe that we could understand each other and actually do something great together.

How much have you invested with them?

We’ve spent over $100,000.

What is the status of this engagement?

We worked together from May 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve delivered what we needed and allowed us to proceed with our business. A lot of the changes and enhancements to our app are driven by our users and Itexus has optimized the app’s functionality to improve UI/UX.

For example, we improved the mobile interface, and now users tell us that the app is super intuitive. We’ve further optimized the overall functionality and how intuitive the whole platform is for users. We rarely have to share the user guide with people because they’re figuring things out very easily.

How did Itexus perform from a project management standpoint?

They’re very responsive. Just recently, we had an issue on a weekend and I contacted Itexus, not knowing whether I would get a response. They responded on a Saturday, and by Sunday, everything was up and running with zero impact on our clients.

What did you find most impressive about them?

They're a great group of developers who really understand the reality of a business. They bring creative ideas and remain flexible throughout the engagement. They serve us as best they can.

Are there any areas they could improve?

There’s some room for improvement with regard to the QA process. Maybe our expectations were too high, expecting that 100% of everything would be functional. Sometimes it is highly functional, but the process still needs to be optimized to minimize glitches and other errors. That's really the only thing.

BACKGROUND

Please describe your company and your position there.

We're a startup that’s creating a platform for rewards that matter. We help businesses of any size set up and manage loyalty programs while helping consumers earn cashback, which they can then redeem to the accounts that matter most. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Itexus?

We came to Itexus with a pretty clear core idea, value proposition, and end product experience in mind. We needed a mobile app on both iOS and Android for consumers, a web app for merchants, and a robust scalable backend that could effectively take in data from multiple sources to output actionable insights. Itexus helped us with full-service support, from the process flow mapping and UI design to the code.

What were your goals for this project?

We needed a product that could demonstrate our core value proposition and serve as a proof of concept, while still being able to scale and change as we learned more about customer behaviors and habits. Our goal was to end up with a fully functional version 1.0 MVP of our platform, with a clear product road map for future improvements.

SOLUTION

How did you select this vendor?

We had several calls and emails with the Itexus team before making our selection. In this stage, we narrowed our choices to three firms. The time that Itexus put in to truly understanding our goals and vision was an order of magnitude greater than that we received from other firms. Their project proposal was also the most comprehensive and transparent of any firm we engaged; they projected each feature item by item in terms of cost and time to complete. All of this was before we paid Itexus a penny. It made choosing them the obvious choice.

Describe the project and the services they provided in detail.

We started the project together by understanding the core process flows and determining which external enabling technologies we would need to integrate. After that, we moved into wireframing the mobile and web app screens and flows. We then designed the visual prototypes to understand the design principles we'd embrace.

From there, we proceeded to a tactical and precise requirement listing process. This involved writing the description for every aspect of the platform to decide on concrete milestones for each development sprint.

During the coding process, they sent us demos after each milestone to review so that we could make sure that we were happy with the current direction. It was a crucial step because we frequently had to make alterations, refinements, additions, and subtractions as our vision shifted. We're now in the final stages of development/testing and intend to continue working with Itexus.

What was the team composition?

Our two point men are Nikita (Project Manager, Itexus) and Oleg (Business Analyst, Itexus) who’ve been extraordinary. They’re quick to communicate, transparent, honest, and just all around good people. 

Additionally, about half a dozen specialists have worked on our project at one point or another. This has included a designer, backend developers, iOS frontend developers, Android frontend developers, web developers, and more. 
 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still in the final stages of development, so we don’t have any hard metrics to report yet. However, we've been extremely pleased with the quality of their people and the work that they do. Our business wouldn’t exist without Itexus. They’ve had an immense impact and have positioned us extremely well to deploy our services and scale.

How was project management arranged and how effective was it?

The process has been extremely easy for us. Nikita and Oleg manage everything behind the scenes, which means there’s no need to micromanage or keep tabs on individuals. They handle all task assignment, coordinating when a specialist needs to switch in and out. The work is efficient and on time, and we review everything using Confluence. In terms of communication, we interface through WhatsApp.

What did you find most impressive about this company?

I’m most impressed by the value they provide. Each team member has a high level of ability and talent, which is obvious in their work. Considering their strong technical and English-speaking skills, it feels like we’re working with a fully domestic firm without the extreme price tag.

Are there any areas for improvement?

The hardest part of our project to manage has been feature creep and wanting to build for every bit of customer feedback we receive. Of course, since we’re the ultimate decision makers, Itexus will make any changes if we choose to modify our plan. This isn’t their fault but rather something that we’re working on internally.

Do you have any advice for potential customers?

For future customers, I’d recommend getting way more initial feedback from potential customers than you think you need during the initial planning stages. Once you get a final round of feedback for your project plan, stick to it. This will help prevent scope creep and allow you to focus on additional add-ons in the second iteration of your product.

BACKGROUND

Introduce your business and what you do there.

I was a product manager at a tech startup. My job function was to manage a team of developers and manage the product. The product’s roadmap was to create user stories, set priority, assess client value, and deliver those products to clients. The product was an artificial intelligence, fintech product. It used natural language processing to answer financial questions and queries, sort of an intuitive format.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

At the beginning, they were the primary development team, but then some more specialized developers were added in the US, a separate team that focused on other stuff. The bulk of the development work was owned by the Itexus team.

SOLUTION

What was the scope of their involvement?

They were developing everything from natural language and search functionality, to frontend UI elements, to some database management and operational stuff. Itexus created and managed 90% of the product. We were just web-based at the time, but it was a responsive site. I think we were primarily using Java, Ruby, Python, and R.

We usually had five developers from Itexus on the team, with additional resources added for short timeframes. If we needed a web designer or extra QA, or user acceptance testing resources, those were added from time to time. We were also looking for additional artificial intelligence expertise, and they were able to add a resource in that area. That was a big help to our development process. As soon as that need came up for us, they were able to fulfill that.

They also did some web design and quality assurance (QA) on top of the development. I came up with a general idea of how I wanted the website to look. I mapped it out through PowerPoint, kind of wireframed it. I supplied them with some images, and they also came up with some images. They did a bunch of styling work to ensure the text was consistent and the images all worked with the different colors on the website, sizing, and formatting. I gave them a general guideline, and they ran with it.

How did you come to work with Itexus?

When I joined the company, they were already contracted. I know that the management team had worked with them in a previous venture, so I think it came through a previous successful experience with them.

What is the status of this engagement?

The company first started working with them in the summer of 2015, and I think it’s still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There was a two-pronged approach to the work we did with them. There was a lot of UI, frontend, and database work, but there was also this artificial intelligence work we were doing with them. That was a bit more experimental and more difficult to track by just metrics. It was pretty innovative stuff that we were figuring out as we went along.

On the frontend UI side, it was primarily measured against specific sprint goals. If the team estimated they would be able to do a certain amount of work in a given timeframe, we’d measure if they were able to hit it. For the most part, we usually hit our goals. We had good success on that front. Everything was very reliable. The web design and frontend work look really strong. The work was always solid; we never had any complaints.

How did Itexus perform from a project management standpoint?

They were good. My primary contact for the team was Ilya, who I believe is one of Itexus’ founders. Because our project was so complicated, with the AI element and some surrounding things, he took over the project management role and he was great. We worked together extremely closely, and I got to meet him a couple times in person, which was cool. He was great about communication to us and back to the dev team, working through issues with me as a product manager.

When there was a gap in the requirements, he worked through those issues with us, prioritizing things differently because of the level of effort or overhead cost to get something up and running, compared to client value and being honest about deadlines and capacity. He was very good at all the normal project management stuff. We primarily used JIRA to track the project, and we used InVision and Balsamiq for mockups and to approve designs. I think he may have used some other tools to create Gantt charts and stuff like that, but I don’t know exactly.

What did you find most impressive about Itexus?

Although it was a contracted development team based in Europe and we weren’t always in the room with them, they were extremely responsive. It sort of felt like they were founders or early employees just like us. It never felt like they were some kind of auxiliary team. I’ve heard of other startups who have gone the same route of hiring an outside development team and felt pretty disconnected from the work they’re doing. Itexus was extremely responsive. They visited us a few times, and some of us went to visit them. They were extremely open and easy to work with, very collaborative, and supportive of us. It was definitely a strong relationship. It wasn’t at all like they were just some contracted team.

Are there any areas Itexus could improve?

No, I don’t think so.

BACKGROUND

Introduce your business and what you do there.

Listly makes social lists on the web. You can embed a Listly anywhere including your own blog. You can ask for contributions from your readers, you can ask them to rank items in your list, and you can create conversations around your lists. I am a co-founder and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

Listly has been a popular site for a few years. Our users have been asking us for a mobile app that will help them create lists on the go with the same functionalities they had on browsers. Our challenge was to create an equally compelling experience on mobile.

With a mobile app, Listly can reach out to more users that have transitioned to mobile computing completely. It also allows Listly users to start creating content on the desktop or mobile and continue to enhance the content on the go.

SOLUTION

What was the scope of their involvement?

Itexus completely developed our native iOS app using XCode and Objective-C. Itexus assigned two developers to our project. They took the design, asked relevant questions, and were responsive throughout the development process as our designs and thinking evolved.

How did you come to work with Itexus?

I was recommended to Itexus by a friend who had used them on another project. They seemed capable and responsive based on my friend's feedback, so I went with Itexus.

How much have you invested with Itexus?

The cost of Itexus' work was between $10,000 and $50,000.

What is the status of this engagement?

The project is complete, but I am looking to have Itexus work on another round of features, enhancing the app over the next few months.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app has been recently launched on the App Store, so I can't provide a lot of customer feedback. In terms of developing it within our timeline, I was very happy with Itexus. I've tracked data on the app using Crashlytics. So far, the performance has been very good.

The team we worked with at Itexus was very responsive. They were knowledgeable in iOS development and were flexible and responsive. This was the first app we have ever developed and there was a lot to learn. Itexus was patient as we went through changes to the feature set and had beta users using it for 3–6 months.

The toughest part of the development process was implementing recurring subscription pricing for the App Store and Apple's rules around community features that prevented the app from being approved. There was a lot of learning on how to implement subscription features, and the coordination with the platform features required to make it happen. Since Listly had many community features, we had to go through multiple development cycles to get the app approved with the right controls for them.

How did Itexus perform from a project management standpoint?

I provided the project management and communication tools I was using internally, including GitHub and Slack. Itexus integrated into them and were responsive in getting back to me in terms of communication and code.

What did you find most impressive about Itexus?

The developers who worked on my project were truly concerned about how the product turned out and gave me feedback based on what had worked for them on other projects. They seemed to be involved with what I was trying to build and were very responsive. I never sensed that I was losing them, or that I wasn't able to communicate at any point in the project.

Are there any areas Itexus could improve?

One thing which Itexus could do better, especially for mobile development, is keeping track of App Store rules and regulations for getting an app approved, and providing this info upfront during the development. I would have wanted more guidance in terms of what the latest rules and regulations were, and build those into the product early on.

BACKGROUND

Introduce your business and what you do there.

MW2 Consulting is an IT services company. I am the vice president of IT services and e-commerce for the company. We have our own development office in Minsk, where we do work within the e-commerce Magento space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

We needed to develop an e-commerce system for one of our customers.

SOLUTION

What was the scope of their involvement?

Itexus developed our Ruby on Rails backend e-commerce system. Over the last year, we've worked with two developers from Itexus' team.

How did you come to work with Itexus?

When one of our customers wanted to build an e-commerce site not using the Magento platform, we started looking around for a partner in the area. We found Itexus, and things have worked out well since that time.

How much have you invested with Itexus?

The cost of Itexus' services has been between $50,000 and $100,000.

What is the status of this engagement?

We started working with Itexus around one year ago. The collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The feedback has been very good. Itexus has reliable and accountable resources who are able to work well with our teams.

How did Itexus perform from a project management standpoint?

Itexus performed well in this regard. We have been using our own instances of JIRA and Confluence. Itexus has been good with communication and adherence to deadlines.

What did you find most impressive about Itexus?

Itexus can write high-quality code. The results were always good and we've never had any issues.

Are there any areas Itexus could improve?

None. We're very happy with Itexus.

BACKGROUND

Introduce your business and what you do there.

MANGO is an early stage startup located in Minneapolis, Minnesota. Our product is a web-based interactive tool that coaches millennials step-by-step through common professional networking processes.

I am founder and CEO of MANGO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

We developed our initial prototype and beta product over a period of 9 months with a team of development interns. When we officially launched our product, it was clear that we needed to increase the capacity and skills of the development team. The code base was not structured, we didn't adhere to development standards, and we weren't able to complete a critical upgrade to the product. It was time to bring in professionals.

We serve students, recent graduates, and those in the early stages of their careers. It was critical that we release the product upgrade within 8-weeks to coincide with the job search season. Without that upgrade, our startup was unable to market the product to new users.

We did a broad search of full-stack development (Rails) firms both locally and using several internet-based platforms. Itexus impressed me from their very first response. Unlike firms and individual contractors who offered generic software development capabilities, Itexus tailored their offer to our specific needs as a tech startup. They had what we were looking for and much, much more.

Itexus now manages all aspects of product development for MANGO. They provide a dedicated team of experienced full-stack developers with the support of managers and a CTO. They are easy to work with and produce high-quality code. They managed to upgrade our technical architecture while developing the new release. As a result of the Itexus team's skills and flexibility, the product release was completed on time, within an 8-week time frame. Itexus now is our ongoing development team.

SOLUTION

What was the scope of their involvement?

Itexus has worked on our software, upgrading it to a fully functional version. It is using Ruby on Rails, MongoDB, CSS, and so on. Itexus assigned 2 developers and a senior person who was in charge of addressing our technology and strategy questions.

How did you come to work with Itexus?

I initially made a post on Guru.com and received a few responses which I reviewed and prioritized. I was specifically looking for a company which could support the needs of a startup. I looked at the broad scope of what each candidate could do. Since I come from a corporate background, I know what that looks like. It's more lucrative for developers to work with big companies, rather than startups, so this would become a differentiator.

How much have you invested with Itexus?

The cost of Itexus' work was under $10,000.

What is the status of this engagement?

We started working with Itexus in October 2016. They are our ongoing partner.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Itexus is very easy to work with and they are especially strong collaborators and communicators. This was a difficult project to dump on them given the quality of the existing code base and the timing constraints, but they pulled it off. Itexus demonstrates professionalism and trust in everything they do and that's very important to me.

Itexus completed the work on time and within budget. They responded to questions and concerns immediately. It is unusual to find a team so committed to our success as Itexus is. At every turn, they demonstrate flexibility and an understanding of our business needs, not only our technology needs.

How did Itexus perform from a project management standpoint?

I found Itexus' project management to be very good. I have a preference for Trello, Slack, and Dropbox, but Itexus is able to work with a number of tools.

What did you find most impressive about Itexus?

During the onboarding process, Itexus performed a tech review, building a roadmap for our state, from a technology and strategy standpoint. Itexus gave recommendations for fortifying our software and getting its underlying quality up. I've always looked at things from a user standpoint, so we've spent time talking about what made the most sense from this point of view. There was a sense of ownership on Itexus' part, in terms of what the code should be, and what we could do to generally improve it and make it scalable. This was an onboarding process, so Itexus didn't charge us.

They're good communicators and are easy to work with from a business perspective. Itexus' team is 50% female which really shows up: they're relational and communicative.

Are there any areas Itexus could improve?

We're still working on the quality of some elements, and figuring out more thorough testing approaches. This is more from a user perspective. I struggle to say much in this regard, given that Itexus has leveraged new talent into the project and has kept rates down. The quality is excellent for the price we're paying, and we did give Itexus some spaghetti code to begin with.

BACKGROUND

Introduce your business and what you do there.

Our startup provides a patient-facing platform with discussion forums, treatment reviews, and health-tracking functionalities.

I was in charge of marketing, coding, and design for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

We needed development services. We needed help building a matching algorithm for our mobile app, as well as site optimization.

SOLUTION

What was the scope of their involvement?

Itexus provided Ruby on Rails, AngularJS, and Ionic mobile app development for our company. We didn't use Itexus for design. Developers from Itexus sped up everything on our site that needed to be sped up, from our matching algorithm, background jobs, and content loading speed in Angular.

How did you come to work with Itexus?

I was referred to Itexus while looking for a Ruby on Rails developer. Itexus proved to be a fast developer, so we stuck with them.

How much have you invested with Itexus?

The cost of the project was somewhere between $10,000 and $50,000.

What is the status of this engagement?

We started working with Itexus in January 2015, and worked together throughout the year, with a 2-month pause.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our patient matching algorithm was broken before Itexus was brought on. No other developer we approached could fix it. The computing time went down from 8 minutes to 30 seconds, which was incredible. Itexus rewrote our entire platform using AngularJS, including our discussion forum and our review section loading in seconds. Our treatment review section included 7,000 reviews, all tagged based on conditions. There were thousands of tags, as well as live ratings based on each tag, measuring symptom responsiveness to particular treatments. Load times were around 1.5 seconds, instead of the average 6-second time from before.

We didn't scale the platform to the extent to which we wanted and didn't obtain our desired engagement metrics, but in terms of engineering, Itexus was all there.

They delivered everything they said they would deliver within the agreed upon schedule and budget, even when we were billing on an hourly basis.

I was able to work directly with the developers, which created a much more comfortable and efficient partnership than I've had with many other outsourcing firms.

What did you find most impressive about Itexus?

I've worked with around 6 developers, 4 of them being companies I wouldn't use in the future. Itexus provided a high concentration of good developers with whom I could communicate.

Are there any areas Itexus could improve?

Itexus is spread thin in terms of project management, which is something they're trying to fix. Our senior developers were helpful, but they weren't available all the time.

Itexus' mobile project management is lacking, compared to web, which is stronger. They're also not as cutting-edge as other firms and don't have the expertise for React Native or Angular2, for example. Itexus waits for specific projects on which to practically learn new languages, instead of learning on their own time.

BACKGROUND

Introduce your business and what you do there.

We are a small financial services company in the USA which is developing a FinApp directed toward individual investors for wealth management.

I am leading that effort at the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Itexus?

We needed a detailed SRS and WBS for the project in order to better inform our budget and timeline expectations.

SOLUTION

What was the scope of their involvement?

It wasn't the actual development work itself, it was to construct and put together the SRS and WBS for the project, so we had the tools to bid out the project properly and communicate the specifications required, etc. We hired them to put that together for us.

It was pretty in-depth work because it's a really detailed blueprint of all the functionality. It required a lot of research because we use a lot of third-party integrations, and we needed to make sure that compatibility issues and API issues had to be resolved. Their technical people went in and did the background and research work to ensure that everything was going to be able to be drawn together properly.

How did you come to work with Itexus?

We posted the job on a couple of different freelance and developer sites and took in a number of bids. They were not the low bidder, but they impressed us with their competency in the exchanges that we had, and the detailed nature of their work product that they described they could deliver. We arrived at awarding them the work.

How much have you invested with Itexus?

This was the SRS development, and not the actual coding (it's a 6-figure development work). This project came in under $10,000. This is essentially an architect drawing up the blueprints to hand over to the builders.

What is the status of this engagement?

They recently concluded. There was a ramp-up period where we supplied a lot of documentation and lists of the platforms that we intended to use. We had numerous video conference sessions to sort out what exactly it is. They wanted to get a very detailed scope of work going before they began work. Once we arrived at a scope of work, everyone understood what we needed to have done. They took a little over 3 weeks to deliver.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They produced excellent SRS and WBS documents. They met or exceeded our expectations in nearly every aspect. They were also extremely responsive to us throughout.

What did you find most impressive about Itexus?

Probably their attention to detail and their willingness to draw that out of the client. I was impressed with that. They never tried to say "this is how we do it", or "we'll do it this way". They always asked how you wanted it done, and really went to work with that objective. That was very comforting to us.

Are there any areas Itexus could improve?

No. The whole experience went off without much of a hitch. From the sales executives that we worked with in the beginning of the process, to the person who led their technical department and the individuals within their team that stayed in constant contact with us (a couple of females, in particular, were extraordinarily thorough), it was really impressive. I don't have much to add with any negative connotations.

They weren't the low bidder, but technically, they did get it delivered in 3 weeks. We did have a little ramp-up time to develop the scope of work outside of that. That's really the only blemish that I can think of from the whole experience.

BACKGROUND

Our company, Cables & Sensors, sells compatible patient monitor accessories. Our database of products is very complex as it holds not only the technical specifications for each product, but all kinds of relationships to OEMs [original equipment manufacturers], Monitor Models, other products, etc. We searched for a database solution that could be adjusted to fit our needs, but finally understood that (costly and time consuming as it is) the best solution was to develop a solution from scratch.

OPPORTUNITY / CHALLENGE

We needed a database that could easily be customized to the specific needs of our industry. This type of tool is easy to find, but we also needed a tool that would easily allow us to connect real-time to many other applications (e-commerce, invoicing, inventory, purchasing, contact management, etc.) via Webhooks and API, so that this one database could master the data on all of these other applications.

SOLUTION

The solutions is custom designed to our very specific needs and the needs of our product and industry. The user interface is clear and simple to use. The level of control we have over customizing features is complete. The quality, stability of the system, and ease of integrating this tool with many other platforms is just what we desired. It is amazing to have a tool that is exactly as we envisioned. The project development took just over 2 months.

RESULTS & FEEDBACK

Itexus was a pleasure to work with. I was initially wary of working with a company overseas because of the difficulty of communication, but I must say they exceeded my expectations over and over again. They delivered everything that was agreed upon, and though the project was at one moment delayed because we didn't have all the designs and information they needed available on schedule, they were flexible and worked around our needs. This team is truly unique in the level of personal commitment I experienced. Not only did I feel that we worked excellently as a team, but their team members' energy, intelligence, and warmth really made me feel part of a family. I look forward to working with them again in the near future.

For any business that has to go through the complex and risky business of software development, I highly recommend the team at Itexus! Their level of knowledge and expertise in what they do is very confidence inspiring. Their commitment to regular and clear communication is outstanding and certainly saved us weeks of delays and unnecessary cost and setbacks. Their customer service and willingness to work as a team to meet our goals, even in times of difficulty or under time constraints, is a true testament to the excellence of this company on every level. Thank you Itexus for making this process a success for us!

BACKGROUND

As a young startup in real estate, we offer online services and platforms for leads generation and agent management.

My responsibilities as Chief Technology Officer are to manage infrastructure, development, and production concerns.

OPPORTUNITY / CHALLENGE

Our main challenge as a service provider is to provide the best platform for real estate professionals and to make sure that everything about our service meets their needs.

SOLUTION

We discovered Itexus over the internet and their approach was quite attractive. We had the chance to try their services for cheap and see if it was in line with our approach.

The project duration was 3 months, full time with many developers involved in the process.

RESULTS & FEEDBACK

We applied an Agile approach with Itexus and they were quite comfortable with it. The project specifications were clear on our side and the development team fell in line with our expectations.

The availability of Itexus' developers was quite impressive, and in a matter of days we were already a good working group. Communication was the key and it went well through all the process.