IT Svit

BACKGROUND

Please describe your company and position.

I am the CEO of a software company 

Describe what your company does in a single sentence.

Software Plaftorm Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• The product provides configurable forms to capture desired data and run reports on-demand

SOLUTION

How did you find IT Svit?

Online Search

Why did you select IT Svit over others?

• High ratings
• Great culture fit

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ITS VIT's team provided us with highly-skilled techinical and system support services for targeted projects. We are a agile development based organization, and the ITS VIT team a did great job aligning with our development methodolgy. They provided input on optimum design and always delivered high quality work. If there were ever any issues, the ITS VIT team were always quick to respond and resolve the issue at hand. They are a great team to work with and we recommend them without hesitation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All items were delivered consistenly on-time and at high quality. If there were ever issues, then they were communicated well in advance and were resolved quickly and efficiently. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were consistenly delivered on-time and with high-quality. The ITS VIT team is highly responsive to needs and issues. We recommend them without hesitation. 

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed at how skilled and easy the ITS VIT team's staff were to work with. They are a highly reliable firm that delivers consistent, high-quality work. 

Are there any areas for improvement or something IT Svit could have done differently?

We truly have no negative feedback to share. 

UPDATED REVIEW

This review was published on May 13, 2019.

Operations, Software CompanySoftware

Los Angeles, California

11-50 Employees

Jan 2019 - Ongoing

Verified

Project summary
IT Svit provides staff augmentation to develop features using Python and Django. The partnership is ongoing.

Feedback summary
The resources provided deliver top-notch code. Professional and patient, their work arrives consistently on time and at outstanding value. Their diligence to meet their promises and deadlines stands out most.

BACKGROUND

Introduce your business and what you do there.

I’m the head of operations for a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Svit?

IT Svit provides staff augmentation and consulting for software development.

SOLUTION

What was the scope of their involvement?

We first brought IT Svit the requirements to help their team understand what we wanted to do. After a few upfront meetings to determine the fit, IT Svit put together a proposal. We reviewed it, had some back-and-forth, and then signed the contract. 

IT Svit provides resources to develop features for us using Python and Django. Their developer has done an excelling job staying on top of tasks and delivering quality work.

What is the team composition?

We work with two people: a developer and a project manager. We communicate every business day. 

How did you come to work with IT Svit?

We found IT Svit through Upwork. They had a strong profile there. We interviewed a couple of other people as well, but IT Svit ultimately interviewed well, and we chose them.

What is the status of this engagement?

We started working together in January 2019, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

IT Svit’s resources were able to come in and hit the ground running. They have been more successful than other developers that we've outsourced to in the past.

How did IT Svit perform from a project management standpoint?

The team is very professional. They make all their meetings on time. The project manager is not involved daily, but he checks in from time to time. I don't have any complaints. 

What did you find most impressive about them?

IT Svit delivers on their promises. Knowledgeable and timely, they produce high-quality, thoughtful code.

Are there any areas they could improve?

No, I can’t think of anything at this time. 

Any advice for potential customers?

Make sure your requirements are clear and well-thought-out. Keep the lines of communication open. English is not IT Svit’s first language, so you have to be very clear about what you want to get the results you want. 

STAR RATINGS:
Overall rating: 5    

Quality: 5  
IT Svit has delivered on everything that they promised without sacrificing quality.

Cost: 5   
Their output relative to their price is a good ratio.

Schedule: 5   
They do what they say they're going to do in a timely manner.

Willing to refer: 5   
I recommend anyone looking at similar development projects to start with IT Svit.

BACKGROUND

Please describe your company and position.

I am the CTO of Markov Processes Intl

Describe what your company does in a single sentence.

Our MPI Stylus solutions are used by financial institutions to make smarter investment research, portfolio construction and optimization, performance analysis, risk surveillance, distribution and reporting decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Architect and build AWS infrustructure
• Create CI/CD for application deployment

SOLUTION

How did you find IT Svit?

Online Search

Why did you select IT Svit over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Architect the AWS infrustructure for our cloud application based on Kubernetes platform. Design and develop CI/CD for blue/gree deployment of applications/services/data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Setting up Kubernetes and all the necessary services. 
• Develop monitoring. 
• Develop custom scaling strategies. 
• Develop CI/CD for application deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project is managed using Trello development board. 
• Weekly online reviews. 
• Communications are via Teams and Slack. 

We are very happy with the communication and management.

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are converting our 30-year-old desktop/server monolith application to cloud-based services. IT Svit designs and builds the AWS infrastructure and helps with implementation of CI/CD process for deployment of our application and data. We worked with IT Svit for more than a year, and we are planning to keep using their services, as IT Svit proved to be a very competent and reliable vendor, delivering on time with excellent quality. Communication and coordination are great as well.

Are there any areas for improvement or something IT Svit could have done differently?

We had some minor issues with the ongoing development documentation, but as soon as we asked to pay more attention to it - IT Svit addressed this immedeately.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Mployee

Describe what your company does in a single sentence.

Mployee is a software company that connects every stakeholder in the staffing industry by delivering the go-to solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• DevOps consulting services and AI
• AWS experience

SOLUTION

How did you find IT Svit?

Referral

Why did you select IT Svit over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from IT Svit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Approval of the new architecture on AWS. 
2. Estimating future AWS costs. 
3. Application Migration. 
4. Set up a development environment, apply specified settings, and discuss potential optimizations.
5. Create data mapping between PostgreSQL and Elasticsearch. 
6. Load all data into Elasticsearch, test performance with different shard configurations, and utilize fuzzy search. 
7. Devise a mechanism to update unnormalized data, load it into denormalized AWS Aurora for PostgreSQL, and ensure functionality.
8. Sharding based on results, and consult provided resources for best practices and insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Development environment setup within 8 hrs with correct settings. 
• Accurate PostgreSQL-Elasticsearch data mapping and successful 1000-record POC. 
• Implemented parallel query execution, loaded data, and optimized Elasticsearch with fuzzy search. 
• AWS Aurora denormalization achieved with functional data update mechanism. 
• Continuous updates, resource utilization, and performance analysis for informed decisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was tailor-made for our team. Daily communication in Slack, weekly call with the team on Friday. We're on track and on time.

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team Expertise. They offer excellent business solutions.

Are there any areas for improvement or something IT Svit could have done differently?

They've been always open to feedback and I'm confident they are aware of the areas to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of LoyalCards

Describe what your company does in a single sentence.

LoyalCards is a company that provides digital loyalty card solutions, enabling businesses to easily create, manage, and track customer reward programs through a user-friendly app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT Svit to accomplish?

• Cost-effective solution
• Improving current infrastructure
• Support and maintenance

SOLUTION

How did you find IT Svit?

Referral

Why did you select IT Svit over others?

• Close to my geographic location
• Good value for cost
• Referred to me

What was the size of IT Svit’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved several phases, including planning, testing, implementation, and post-migration validation. We formed a cross-functional team of IT professionals, including system administrators, DevOps engineer, network engineers, security analysts, and cloud architects, to ensure a comprehensive and collaborative approach to the project.

Overall, our migration from a dedicated server to AWS cloud was a success (90%, ongoing project). We achieved our goals of improving scalability, reliability, and security while optimizing costs and minimizing disruption to our operations. We also gained new capabilities, such as automated scaling, improved disaster recovery, and enhanced security features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have already felt the acceleration of our service, especially on mobile devices. We also updated our backup plans and have tested them

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our communication is built through Sales manager (Nick), Project manager (Alex) and DevOps architect (Slava) We receive daily reports and have weekly phone calls

What was your primary form of communication with IT Svit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Similar cases, recommendations and the best proposal. We chose between five companies

Are there any areas for improvement or something IT Svit could have done differently?

It's hard to answer. All companies have room for improvement. Let it be additional services

BACKGROUND

Please describe your company and your position there.

I' the lead developer and software architect at Yousty AG. Our mission is to help young students to find their perfect apprenticeship.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

Our goal is to outsource our DevOps needs. For that we hired IT Svit to come up with a plan and implement a test task, concerning our cloud server infrastructure.

SOLUTION

How did you select this vendor and what were the deciding factors?

IT Svit impressed us with their comprehensive set of questions about our Infrastructure before making an offer. Their team was friendly and made a competent impression.

Describe the project in detail and walk through the stages of the project.

Their team worked on securing our server infrastructure.

How many resources from the vendor's team worked with you, and what were their positions?

We mainly worked with a DevOps engineer, a DevOps architect and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

IT Svit successfully completed a key element of improving our server infrastructure.

How effective was the workflow between your team and theirs?

We talked in Google Meet, but some times key participants like the dev ops engineer did not have audio and or video or did not actively participate, which was not ideal. We also communicated and planned the project mostly via Slack which worked reasonably well, but lead to scattered estimations. A more central place for all estimations and actual implementation times would have helped a lot. Also, during key operations on our server, faster response times of their DevOps engineer would have been desired.

What did you find most impressive or unique about this company?

Despite the horrendous circumstances in the Ukraine, IT Svit delivered solid solutions for our server infrastructure needs. They were responsive, friendly, always flexible and helpful.

Are there any areas for improvement or something they could have done differently?

Communication and project management could be improved (see answer about workflow). We would also have liked to see a more proactive approach to our dev ops setup with more concrete advice / suggestions.

BACKGROUND

Please describe your company and your position there.

I'm an IT director of Global Credit LLC (fintech company).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

We were looking for a reliable and knowledgeable team to perform a migration of our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a recommendation from our partner. Once I got their feedback, I searched for information by myself and found a lot of positive reviews about IT Svit. They seemed to have great expertise in everything related to the cloud, especially migrations.

Describe the project in detail and walk through the stages of the project.

First of all, they performed an audit of the infrastructure. After that they worked on the tooling and CI/CD processes in the AWS. They moved our app and database to Amazon. The second phase included testing and optimization, setting up monitoring and logging.

We still work with them - engineers monitor our system, assist developers with their requests and suggest improvements as our product grows. Thanks to IT Svit, our customers no longer experience timeouts on our application.

How many resources from the vendor's team worked with you, and what were their positions?

4 people from their team usually work with us, including:

• DevOps Architect who was leading the overall migration process
• DevOps engineer who implemented everything and now provides support for our infrastructure
• Project manager
• Business development manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with our new setup and even managed to reduce the infrastructure costs, as soon as IT Svit finished the migration.

How effective was the workflow between your team and theirs?

We are always aware of their progress and next steps. We’ve never had any troubles in terms of meeting deadlines and communication.

What did you find most impressive or unique about this company?

We were impressed with the quality of their service and with the level of their expertise. Communication is also their strong side.

Are there any areas for improvement or something they could have done differently?

There’s nothing that’s worth mentioning. You can always make something better, but finally we’re very happy with their deliverables and will recommend their service to our partners and friends.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager at a SaaS platform providing inventory management and price database to art collectors, advisors, and financial professionals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Svit?

We acquired a software platform in raw code form, and we needed help rebuilding the solution. We were looking for a DevOps partner. 

SOLUTION

What was the scope of their involvement?

IT Svit is providing us with DevOps support. First, they’ve set up all the necessary infrastructure for the project from scratch. They’ve helped me create the required AWS hosting environment and MySQL database. From there, they’ve supported installing the code using JavaScript. 

IT Svit is also scraping and parsing data, installing all the necessary programs. They’ve put into place the necessary tools so we can deploy new code using Jenkins and Kubernetes while setting up a GitHub environment.

Currently, IT Svit is helping me with the necessary AWS updates and with certain deployments. They also do ad hoc assistance to resolve issues. Whenever we need additional resources, they make some introductions.

What is the team composition?

I’ve worked with a project team lead and a DevOps developer.

How did you come to work with IT Svit?

A personal contact recommended IT Svit to me.

How much have you invested with them?

We’ve spent around $25,000–$50,000.

What is the status of this engagement?

We’ve been working since January 2021, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

IT Svit has successfully created a scaleable infrastructure that allows us to develop our product further and onboard sizable users. They’ve been instrumental in building our production and development environment. 

I’m 100% satisfied with IT Svit’s work — they’re highly responsive, good communicators, and accurate with their timelines. They’ve exceeded my expectations. 

How did IT Svit perform from a project management standpoint?

IT Svit has done really well from a project management perspective. They even came in under when it comes to time and cost. We collaborate through Slack and Jira. 

What did you find most impressive about them?

IT Svit is a true expert in DevOps — they’re able to help small and new teams access best-in-class and difficult-to-find resources. Additionally, even though English isn’t their first language, they’re excellent communicators. They’re also very responsive, and they address issues quickly. 

Are there any areas they could improve?

IT Svit has been so easy to work with that I wish they have services outside of DevOps. I’ll like for them to handle all my tech needs.

Do you have any advice for potential customers?

Have a clear sense of deliverables at the outset so you can have a smoother process and they can deliver estimates more accurately.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a blockchain platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Svit?

We were looking for a company to assist us with DevOps.

SOLUTION

What was the scope of their involvement?

IT Svit is helping us develop some aspects of our blockchain platform. Their developers are working on cutting-edge technologies — focusing on speed, resilience, scalability, privacy, and avoiding vendor lock-in. 

What is the team composition?

We worked with 4–5 members of the IT Svit team, including a project manager, a DevOps architect, and a DevOps expert.  

How did you come to work with IT Svit?

I initially found IT Svit on Upwork, but I also saw them on Clutch.co. They had a lot of good reviews — we’re building an incredibly complex technology, and there aren’t many firms that are great at developing it. However, we hired IT Svit because they were very good at a piece of what we wanted to build.  

How much have you invested with them?

We’ve invested $30,000–$50,000 with IT Svit.   

What is the status of this engagement?

Our partnership began in April 2021 and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

This project is hard to develop, so it’s impressive that IT Svit has successfully developed this much and ensured it works. Their success is more than just their quality of work — they have an attitude of continuous improvement. They’re constantly troubleshooting the development because this platform is so new.  

How did IT Svit perform from a project management standpoint?

Communication with IT Svit is great, and they usually meet their deadlines. If they aren’t going to meet a deadline, they tell us in advance and explain where the issue is and if there is an additional cost to the delay. We use Monday.com and IT Svit uses Trello internally for project management. IT Svit sticks to the budget and provides daily updates on budgets and timelines. 

What did you find most impressive about them?

IT Svit has a great work ethic and communicates well — they have a very positive attitude and never lose their cool. 

Are there any areas they could improve?

I have a different preferred project management tracker and file storage than IT Svit, and they can be a little slow to update my tracker. While they always keep theirs up-to-date, I would appreciate it if they would update my tracker faster. 

Do you have any advice for potential customers?

IT Svit is very sophisticated and will think out of the box to deliver for the client. However, if clients want a specific development process, they need to be very specific and tell them in advance. 

BACKGROUND

Please describe your company and your position there.

I'm Head of Back End at Express 24. We're a food delivery service from Tashkent. Today we deliver in 4 cities around Uzbekistan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit, and what were your goals?

For the last 4 years we been focused on trying different models and features and made a lot of features for our users. This year we've decided to work on the tech debt related to disaster recovery and reliability.

So our road map was something like this: we must have the ability to deploy our infrastructure in 3-5 mins using any server; create DB "master-master" replica; setup Jenkins and create pipelines for our services; setup logs analytic system

SOLUTION

How did you select this vendor and what were the deciding factors?

Selection factor was focused on the quality of communications. These guys are super punctual.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They used Ansible to deliver the solution for the first task. For MySQL they proposed to use Percona xtrabackup for database backups - this worked great. When database replication was ready we've faced with a few performance issues hence the problems were fixed fast.

Jenkins pipelines are great we don't use Bitbucket pipelines anymore (this was annoying due to Bitbucket reliability problems). We also asked to make a replica for our app server to balance the load.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with 3 people: account manager, senior DevOps engineer and second DevOps engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't pay Bitbucket or Github for pipelines. Since we have two app servers and two DB servers, we were able to set everything up so that the avg load during peak hours was three times lower.

Describe their project management style, including communication tools and timeliness.

We use ClickUp to track task for all of our apps. So we asked ITSvit to use the same app. No problems at all — all of the tasks have proper statuses, descriptions and estimates. We also use Slack to communicate with the guys.

What did you find most impressive or unique about this company?

We like their transparency and good communication skills. ITSvit has both of this. There were a couple of cases when we decided to change priorities for the tasks — no problem, the guys easily switched to these urgent tasks.

Are there any areas for improvement or something they could have done differently?

So far so good

BACKGROUND

Please describe your company and your position there.

My name is Eugene. I’m a co-founder of Internet and web-hosting company UKRFAST.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT Svit?

We needed to migrate our legacy infrastructure to AWS and K8s. Also set up CI/CD pipelines and IaaC. Working with their team trumps any rigid process. The goal was always the same – to consistently deliver on time. They did it. We look forward to continue our collaboration with next cluster establishment.

What were your goals for this project?

To get efficient, redundant and scalable infrastructure in the cloud.

SOLUTION

How did you select IT Svit?

Recommendation of a friend.

Describe the project in detail.

IT Svit squad helped us migrate from our legacy infrastructure to AWS by Kubernetes. So we can run the entire stack on Kubernetes with automated deployments, end-to-end application and infrastructure monitoring, and graphical dashboards. Everything is 100% Infrastructure as Code and deployed using GitOps style CI/CD pipelines.

What was the team composition?

DevOps engineer, Project Manager, Solution Architect.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team implemented such crucial parts of the infrastructure as deployment automation, dockerization, monitoring and alerting. Our Infrastructure now is redundant, I’m especially happy with loadbalancing.

How effective was the workflow between your team and theirs?

Communication and planning was on-point.

What did you find most impressive about this company?

We are impressed with their level of competence and the really wide range of DevOps tools these guys can operate.

Are there any areas for improvement?

I would want to see training offers for developers and engineers.