Stories that get causes found and trusted. $1.4B raised for impact projects around the world. Film, video, animation, photography, findability, and fundability. ISSIMO is a Story Agency specializing in film for change-makers, cause brands, B-Corps, nonprofits, social impact, and purpose-driven brands, based in Lehi, Utah. We have done projects in 24 countries and have partners in 17 emerging markets. Storytelling strategist with two decades of insight into how to find, articulate, and share your story so it inspires action.
Transforming the invisible impact you make in the lives of people into Human-Proof that can be seen, felt, and acted on.
We locate the right people inside your community, filter for the stories that genuinely prove your value, and capture the authentic human story on camera.
It is exactly what your investors, donors, and partners are hungry to see. Audiences want to believe the organizations they support, and video is the most powerful way to earn that belief. But the market is now flooded with AI-generated content. So ISSIMO films what is real. Real people. Real stories. Real places (on location). Proof you can see and feel.
It also creates the proof that non-click search and AI is looking for so your organization can be found by your customer. Findability for the bots. Believability for the humans.
We do that through Case Stories, Cinematic brand film, Movement Manifestos, Animation, Fundraising films, Full-length documentary, and Social media storytelling.
After a decade of working with Fortune 100 brands like Google, Goldman Sachs, and eBay, we pivoted to focus on making a difference for those making a difference in the world: impact asset managers, social entrepreneurs, foundations, NGO’s, nonprofits, cause brands, B-Corps, and purpose-driven companies.
Our work has been featured at the Vatican, United Nations, TED.com salons, the Today Show, Buzz Feed, Mashable, and Huffington Post.
“They were thoughtful partners throughout the process.”
Oct 20, 2026
Marketing Director Large Employer Plans, Select Health
Jordan Gaddis
Verified
Insurance
Salt Lake City, Utah
1,001-5,000 Employees
Online Review
Verified
ISSIMO Story Agency produced a video for a health insurance company. The team created a thank-you video for the client's 450 large employer groups and an onboarding video to welcome new clients.
The client was pleased with ISSIMO Story Agency's work. The team helped the client define clear objectives, brainstormed collaboratively, managed expectations, and responded quickly to all questions and needs. The project was delivered on time, and the client was impressed with the final product.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director Large Employer Plans of Select Health
Describe what your company does in a single sentence.
Select Health is a nonprofit community health plan headquartered in Salt Lake City, Utah. A subsidiary of Intermountain Health, it offers a range of commercial and government health insurance plans.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ISSIMO Story Agency to accomplish?
Turn a routine renewal touchpoint into a warm, human moment that strengthens trust at scale. Help Select Health deliver a sincere, personalized video thank-you to each of their 450 large employer groups at renewal, with every video coming from the specific Account Manager who serves that client.
Create an onboarding video to welcome new clients to the company, introduce the account manager, and put a human face behind our commitment to serve their employees.
SOLUTION
How did you find ISSIMO Story Agency?
Referral
Why did you select ISSIMO Story Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
How many teammates from ISSIMO Story Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Solidify objective
Define audience and scope
Creative concepting
Copywriting
Filming
Editing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Select Health is measuring success on three fronts: large employer renewal retention rates year-over-year, Account Manager relationship strength in client satisfaction scores, and reduced client churn during renewal shifting from a transactional email to a personal video from a known AM.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
When we met with Issimo to discuss our vision, they were great at helping us define a clear objective and determine the best method to achieve it. They brainstormed collaboratively with our team, helped us manage stakeholder expectations, and responded quickly to all questions and needs. The project was delivered on time and the team went above and beyond to ensure satisfaction.
What was your primary form of communication with ISSIMO Story Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most was Issimo's ability to enhance and expand upon our creative vision. We came to them with the seed of an idea, and they helped cultivate it into something far better than we could have achieved on our own. They were thoughtful partners throughout the process, worked within our budget, made our team feel comfortable and confident during filming, and delivered a polished, high-quality final product on schedule.
Are there any areas for improvement or something ISSIMO Story Agency could have done differently?
I was really pleased with the work Issimo created for us. I have no criticism whatsoever, but if I were to think about raising the bar, it would have helped us to discuss the b-roll and stock videography ahead of time to avoid revisions. Not a big deal at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
Core values
PEOPLE FIRST: We are one human family. We prioritize relationships over transactions.
GET TO THE HEART: We seek to really understand. We challenge assumptions. We ask the hard questions. When we get to the heart of the issue, we can get to the heart of the audience.
WE BELIEVE IN STORY: The shortest distance between two people is a story. Stories can change the world. Flm/video is the most powerful medium for storytelling.
What Sets Us Apart
A thinking partner, not a video vendor
Most engagements start by clarifying the story itself, which often reshapes how a client talks about their work inside and out. As one put it, "we went in wanting a video, what we got was alignment on our story." The film is proof the story works. Strategy first, production second.
Complexity made simple
We take messages that are hard to explain, in impact, healthcare, finance, or social good, and make them land with both the head and the heart. Clients describe reaching "simplicity on the far side of complexity," so their story moves donors, investors, and buyers to act.
Verified means Clutch independently confirmed ISSIMO Story Agency is a legally registered business, financially sound (Creditsafe: Very Low Risk), and backed by 1 verified client review averaging 5.0 stars.
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