IQUALITY GROUP

BACKGROUND

Introduce your business and what you do there.

I am the project sales manager for Inforum, an IT company. We help companies improve their competitiveness through the implementation and support of innovative technological solutions. We are a gold partner of SAP and a representative of international business management products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IQUALITY GROUP?

We needed help with specific developments for integrations with SAP Business One clients.

SOLUTION

What was the scope of their involvement?

IQUALITY GROUP was responsible for the implementation and launch of the solution, providing comprehensive support throughout the project. The scope of work included gathering requirements, defining the architecture, technical configuration, testing, and providing support during the production phase. The team also developed an integration with banks.

What is the team composition?

We worked with 2–5 teammates from IQUALITY GROUP.

How did you come to work with IQUALITY GROUP?

We found them through a referral and a provider of integration.

What is the status of this engagement?

We worked together from January–March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve achieved a stable implementation aligned with the client’s needs, improving the system’s operation, service availability, and process efficiency. We’ve also left a base prepared for the environment’s future growth.After the bank integration, we’ve seen concrete improvements in the financial operation and process efficiency, including:The efficiency improvements and error reduction have resulted in operational savings and increased team productivity.

How did IQUALITY GROUP perform from a project management standpoint?

They’ve delivered on time, and any required adjustments have been communicated in advance and managed jointly, avoiding impacts on the operation. This has allowed for controlled execution and successful implementation aligned with the project’s expectations. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

IQUALITY GROUP’s team knowledge, order, and respect for the schedule are impressive. They also have knowledge of their work and technological solutions.

Are there any areas they could improve?

There’s nothing they need to improve; they’ve been very efficient.

Do you have any advice for potential customers?

IQUALITY GROUP’s team knowledge, order, and respect for the schedule are impressive.

BACKGROUND

Please describe your company and position.

I am the CTO of SFALKON LLC

Describe what your company does in a single sentence.

The company is engaged in the commercialization of software solutions, the provision of specialized technology consulting services, and investments in financial markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• Custom software development
• AI-driven solutions
• Efficiency
• Scalability

SOLUTION

How did you find IQUALITY GROUP?

• Online Search
• Referral

Why did you select IQUALITY GROUP over others?

• High ratings
• Good value for cost
• Referred to me
• Selected for their specialized expertise in AI, SAP integration, and AWS cloud infrastructure

How many teammates from IQUALITY GROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged IQUALITY GROUP to implement a comprehensive software solution for our company, including AI integration and process automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SFALKON, developed by IQUALITY GROUP, enabled AI-driven automation, fully integrated SAP processes, and an optimized AWS network, resulting in measurable improvements in operational efficiency, error reduction, and system performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IQUALITY GROUP demonstrated excellent project management throughout. All deliverables were completed on time, and their team was highly responsive to our needs, providing clear communication, guidance, and support at every stage.

What was your primary form of communication with IQUALITY GROUP?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about IQUALITY GROUP was their deep technical expertise and ability to deliver highly efficient solutions. Their integration of AI-powered agents with SAP, along with expert configuration of AWS infrastructure, demonstrated a unique combination of software development and specialized consulting.

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

From our perspective, one area for potential improvement would be to offer services beyond software consulting, extending into business process consulting, as their extensive expertise across multiple fields could provide even greater value to clients.

BACKGROUND

Please describe your company and position.

I am the Project Manager of INFORUM

Describe what your company does in a single sentence.

We support companies in boosting their growth through technology consulting and SAP Business One, transforming processes and results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• Development of a Mobility Application
• Real-Time Data Synchronization
• Improvement in Transparency and Sales Control

SOLUTION

How did you find IQUALITY GROUP?

Referral

Why did you select IQUALITY GROUP over others?

• High ratings
• Good value for the price
• Company values ​​aligned

How many teammates from IQUALITY GROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobility Application Development: The implementation of an application that is already "live" to facilitate sales and management operations.

Real-Time Data Synchronization: Enabling pricing, business partner, and product information to be automatically synchronized from SAP to the application, eliminating the need for manual executions.

Improvement in Transparency and Sales Control:

Reflect the receipt sequential number and vendor directly in SAP to improve control of vendor payments.

Display the SAP customer code in the application when selecting a customer or placing an order to avoid confusion between customers with similar names.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Efficiency and Time Savings

2. Accuracy and Error Reduction

3. Financial Control and Traceability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Time and Delivery Management
The implementation of the mobility application and synchronization with SAP were executed under a strict phased schedule, meeting the established milestones:

On-Time Delivery: All critical components (the live app, price synchronization, and SAP code visualization) were delivered within the agreed-upon deadlines.
Phased Implementation: We used a continuous delivery approach. Instead of waiting until the end to show results, we enabled functional modules (such as the business partner query) while finalizing the receipt sequential logic.
Contingency Management: Faced with the inherent technical challenges of communicating with SAP, our team implemented proactive middleware solutions to ensure uninterrupted data flow, keeping the production launch date intact.
2. Responding to Your Needs:
More than just a supplier, we act as a strategic partner, adapting to the specific characteristics of your sales pipeline.

Active Listening and Personalization: We understood that the "similar customer names" issue was a critical risk to your accounting. Therefore, we didn't just deliver a generic app; we customized the interface to prioritize the SAP Customer Code, addressing a specific need of your operation.
Real-Time Problem Resolution: During the stabilization phase, they responded immediately to questions from field sales representatives, ensuring a smooth transition from the manual to the digital process.
Technical Transparency: We maintained open communication channels, providing weekly updates on development progress. This allowed your administrative team to be prepared to receive receipt and sales representative information directly in SAP from day one.

What was your primary form of communication with IQUALITY GROUP?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

1. The Obsession with Data Integrity

2. The Leap from Craftsmanship to Total Autonomy

3. The "Closed" Control of the Sales Force

4. Adaptability and "Live"

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

 
1. Predictive Analytics (Beyond Real Time)

2. Advanced Offline User Experience (UX)

3. Change Management and Gamification

BACKGROUND

Introduce your business and what you do there.

I'm a business consultant at Infor, a software company that helps businesses improve their competitiveness through the implementation and support of innovative technological solutions, especially as a Gold Partner of SAP for the commercialization and management of business administration tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IQUALITY GROUP?

We hired IQUALITY GROUP to support our portfolio of Infor customers for three fundamental reasons:
1. Exceptional quality of care: Their team demonstrates a genuine commitment to customer satisfaction, offering close and personalized support in each project.
2. Competitive prices: Their rates represent an excellent value for money, allowing us to offer high-level SAP solutions to our customers without compromising the budget.
3. Specialization in custom developments: They are true experts in creating custom solutions that complement and enhance the SAP ecosystem. Their ability to develop specific functionalities according to each customer's unique needs allows us to offer business management tools that integrate perfectly with SAP, adding real value to our projects. Their expertise in custom SAP developments has been key to adapting standard solutions to the particular requirements of our diverse customer portfolio.

SOLUTION

What was the scope of their involvement?

IQUALITY GROUP has managed projects with diverse scopes that cover multiple functional areas of our customer portfolio's companies, including:
Implementation areas:
Specific projects:
Each of these solutions was custom-developed considering the particularities of each industry and achieving perfect integration with the existing SAP ecosystem.

What is the team composition?

We worked with 2–5 teammates from IQUALITY GROUP.

How did you come to work with IQUALITY GROUP?

We found IQUALITY GROUP through an online search. We chose them over other options for their good value for cost and because they were referred to me.

How much have you invested with them?

We spent around $100,000 on this project.

What is the status of this engagement?

We worked with IQUALITY GROUP from January 2022–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The projects executed by IQUALITY GROUP have generated highly satisfactory results, including:Their versatility to work in different operational areas and their results-oriented approach have been fundamental to the success of these projects.More specifically, the projects implemented by IQUALITY GROUP have generated measurable and tangible results in different areas, including:Although the specific results vary according to each customer and project, we can talk about improvements in the following ranges:We measured these results through KPIs and internal reports.

How did IQUALITY GROUP perform from a project management standpoint?

IQUALITY GROUP delivered on time and within the budget. We communicated with them through in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

What impressed me the most about working with IQUALITY GROUP was their ability to adapt and customize their work in the face of complex challenges. Unlike other providers that offer standardized solutions, IQUALITY GROUP truly seeks to understand each customer's business. Moreover, they had a real specialization in custom developments, going beyond standard SAP to create specific functionalities that other providers can't or don't want to address.Additionally, they have a consultative approach, acting as strategic partners by contributing ideas and improving the initial requirements, not just executing orders.Finally, they have exceptional versatility. Their success in diverse sectors (B2B, e-commerce, real estate) demonstrates a depth of knowledge that's uncommon.

Are there any areas they could improve?

I'm satisfied with working with them as a strategic ally.

Do you have any advice for potential customers?

IQUALITY GROUP offers an excellent value for money, maintaining competitive prices without compromising service excellence.

BACKGROUND

Please describe your company and position.

I am the IT Manager of an ice cream manufacturer.

Describe what your company does in a single sentence.

We are leaders in the manufacture and sale of ice cream in Central America

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

for the development of communication between our ERP and ordering system

SOLUTION

How did you find IQUALITY GROUP?

recommendation

Why did you select IQUALITY GROUP over others?

• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from IQUALITY GROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Order entry:

• Orders generated in the APP will be automatically sent to the ERP.

Data synchronization from ERP to APP:

• Customers
• Itineraries
• Products
• Inventories

Technical administration:

• Implement stored procedures to facilitate future changes in sending and receiving information.
• Create a monitoring console that allows viewing sent and received transactions, identifying the type of error in case of failures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the year and a half of operation with this solution, we have not had any problems affecting the continuity of service, despite handling a high volume of daily transactions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was made within the agreed timeframe, and during the process a few minor changes arose on our end, which were incorporated in a friendly manner and at no additional cost.

What was your primary form of communication with IQUALITY GROUP?

Virtual Meeting

What did you find most impressive or unique about this company?

The work was carried out in synergy, meeting the established deadlines.

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

I don't believe it

BACKGROUND

Please describe your company and position.

I am the IT Manager of SESCO. 

Describe what your company does in a single sentence.

SESCO is a construction and real estate company focused on residential projects, infrastructure development, and related services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• We hired IQUALITY GROUP to deliver SAP consulting, custom software development, and ERP integration services, helping us strengthen our technology platform and streamline business processes.

SOLUTION

How did you find IQUALITY GROUP?

Referral

Why did you select IQUALITY GROUP over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IQUALITY GROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included SAP Business One consulting, custom software development, and systems integration services aimed at strengthening our ERP ecosystem. IQUALITY GROUP supported the analysis of business requirements, solution design, and technical implementation, ensuring alignment between SAP Business One and complementary systems. Key deliverables included functional and technical documentation, integrated solutions for credit management and costing, API-based integrations, system configuration, and ongoing technical support throughout the project lifecycle.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in improved system integration across our ERP environment, greater visibility and control over credit portfolio management, and more structured costing processes. Key outcomes included increased process automation, reduced manual effort in financial and operational workflows, improved data consistency between systems, and enhanced reporting capabilities to support decision-making. IQUALITY GROUP delivered solid technical solutions with a strong focus on SAP Business One consulting, system integration, and software development. The deliverables were well aligned with our requirements and supported our operational objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

IQUALITY GROUP demonstrated a structured and collaborative project management approach throughout the engagement. Deliverables were provided according to the agreed timelines, with regular follow-ups and clear communication during each phase of the project. Their team was responsive to our needs, addressing requirements and adjustments as they arose, and maintaining close coordination with our internal IT team to ensure alignment and continuity. Deliverables were generally provided according to the agreed timelines, supported by clear communication and ongoing coordination throughout the project.

What was your primary form of communication with IQUALITY GROUP?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about IQUALITY GROUP was their strong expertise in SAP Business One, combined with the use of agile methodologies and a broad understanding of multiple technology tools and platforms. Additionally, their ability to quickly understand and adapt to different business models allowed them to provide practical, well-aligned solutions tailored to real operational needs. Considering the scope and complexity of the project, the engagement offered good value for money, supported by strong technical expertise and business understanding.

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

Throughout the project lifecycle, continuous process and workflow optimization is a natural part of delivery, and IQUALITY GROUP has maintained a proactive and collaborative approach to ongoing improvement. I would confidently recommend IQUALITY GROUP to organizations looking for SAP Business One consulting, custom software development, and ERP integration services. Overall, the experience was positive. IQUALITY GROUP acted as a reliable technology partner, maintaining a collaborative approach and demonstrating strong expertise in ERP consulting and system integration.

BACKGROUND

Please describe your company and position.

I am a project manager at Corumo Internacional

Describe what your company does in a single sentence.

Domestic purchase, import and export of raw materials for recycling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• Innovation applied to technological and systems development
• SAP consulting
• Project management

SOLUTION

How did you find IQUALITY GROUP?

• Online Search
• Referral

Why did you select IQUALITY GROUP over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from IQUALITY GROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implement comprehensive innovation and technological development solutions that integrate photographic capture and weighing systems, automate production and dispatch processes, ensure compliance with customs regulations, and provide consulting and implementation of SAP BusinessOne, in order to optimize operational efficiency, improve information traceability, and support strategic business development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduction of operational errors and rework by eliminating manual record-keeping and integrating technological systems.
• Improved traceability and control of production and shipping through automatic recording of weight, images, and historical data.
• Increased efficiency of the production process, reflected in greater productivity and better resource utilization.
• Timely compliance with customs regulations, reducing observations, incidents, and regulatory risks.
• Availability of reliable, real-time information through reports and dashboards developed in SAP Business One.
• Strengthened strategic decision-making supported by integrated data analysis of production, logistics, and trade.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is efficient and well-organized. Deliverables are submitted on time and in the correct format, meeting established deadlines, and the team responds quickly and proactively to our needs, adapting to requirements and ensuring positive results for CORUMO.

What was your primary form of communication with IQUALITY GROUP?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What is most impressive about this company is its comprehensive approach, which effectively combines innovation, specialized consulting, and efficient resource management.

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

To date, no significant areas for improvement have been identified. IQUALITY GROUP's performance has been satisfactory in all aspects, effectively meeting expectations and objectives.

BACKGROUND

Please describe your company and position.

I am the Electrical Engineer of Alcid solutions

Describe what your company does in a single sentence.

At Alcid Solutions, we develop and integrate electrical projects and industrial installations, as well as the commercialization of electrical products for the industrial sector. We provide industrial automation solutions, platform integration, energy measurement and monitoring, and industrial process data acquisition, supported by high-quality electronic equipment and IT technologies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• We hired IQUALITY GROUP to carry out an energy measurement project, through which we were able to implement improvements that resulted in greater energy efficiency for the end customer.

SOLUTION

How did you find IQUALITY GROUP?

Referral

Why did you select IQUALITY GROUP over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from IQUALITY GROUP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the design and implementation of an energy measurement system for the client’s industrial facilities. This involved the installation and configuration of energy meters, data acquisition systems, and integration with monitoring platforms to collect, analyze, and visualize energy consumption data. Key deliverables included a fully operational energy monitoring system, real-time and historical energy data reports, identification of energy efficiency improvement opportunities, and technical documentation to support system operation and future optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the project included customer satisfaction and the successful completion of objectives on time and within scope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very effective. They delivered all items on time and met the agreed-upon objectives. They were responsive to our needs, providing timely communication and adapting solutions to ensure the project’s success.

What was your primary form of communication with IQUALITY GROUP?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most important aspect was how easily they were able to integrate their software with the hardware we use, ensuring efficient and seamless operation.

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

Although they did not have extensive experience with our hardware, they demonstrated solid knowledge and successfully achieved an excellent integration.

BACKGROUND

Please describe your company and position.

I am the Systems Analyst of Coorporacion JAAR

Describe what your company does in a single sentence.

Kia Motors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IQUALITY GROUP to accomplish?

• Consulting
• Support

SOLUTION

How did you find IQUALITY GROUP?

Referral

Why did you select IQUALITY GROUP over others?

• Good value for cost
• Referred to me

How many teammates from IQUALITY GROUP were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Getway ERP SAP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key to my project: connecting my CRM with SAP

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and in the correct manner.

What was your primary form of communication with IQUALITY GROUP?

Virtual Meeting

What did you find most impressive or unique about this company?

Knowledge

Are there any areas for improvement or something IQUALITY GROUP could have done differently?

None