iQlance Solutions LLC

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile app for casino marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance?

I used them to develop my mobile app.

SOLUTION

What was the scope of their involvement?

The original concept was coupons and referrals, but the focus has shifted a little and is mainly targeted towards casino promotion. I came to iQlance with the overall concepts, features, and key points. I had a few conferences with staff from tech to advisors to solidify the scope.

They developed the wireframe and different concepts. After I decided on one, they edited it and we worked together to polish it and develop the screens and templates we have now.

It’s an iOS app that monitors and analyzes the number of users coming into the facilities, enables users to redeem coupons, and has a calendar feature so users can see current and upcoming events.

What is the team composition?

I primarily worked with the mobile app developer and went to her with any technical difficulties. We also had an account manager.

How did you come to work with iQlance?

I found them during online research. I had a few meetings with several different mobile app developers about my ideas and iQlance was the best overall in terms of providing information development.

How much have you invested with them?

We’ve spent about $12,000.

What is the status of this engagement?

We worked together January–May 2018. The app launched the end of May.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the recent release, we don't have user metrics but people that have seen the app in the development stage have had a lot of positive feedback. I feel really good about the app moving forward.

How did iQlance perform from a project management standpoint?

They have very strong communication skills and always got back to me very quickly. We would talk over email or have a short conference call. They give great feedback, respond quickly, and work diligently through the entire project. Additionally, we would use Skype to go over any aspect of the project that needed clarification.

We did most of the project management in a Google Doc. We would mark down when a development milestone was met. Each time, they would send me an updated version and video illustrating the new features.

What did you find most impressive about them?

The most impressive thing is their communication skills. They are very fast to answer any question or make changes until you’re satisfied with the product.

Are there any areas they could improve?

At the beginning of the project, there were some concepts that were lost in communication, but we ironed those out quickly. Overall, I’ve had a very positive experience.

Do you have any advice for potential customers?

Everyone should come with a solid concept and make sure that it’s clearly defined. After that, just help them guide you through the technical aspects and stay in touch with them to ensure understanding. Then the whole process should go smoothly.

BACKGROUND

Introduce your business and what you do there.

I'm an installation artist specializing in projects based on compassion and empathy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

I wanted to build a mobile application that tells users when it’s inappropriate to use their phone. This was my first tech-oriented project and I had no idea where to begin.

SOLUTION

What was the scope of their involvement?

I described the concept, the functions I had in mind, and iQlance built the product for both iOS and Android. It relies on GPS, allowing users to program up to 10 venues, either manually or through automatic check-ins, and then sends cellphone awareness tips as the user approaches one of the locations.

Venues include schools, workplaces, museums, theaters, and restaurants. If a user is at a hospital, for instance, they’ll receive a message reminding them that it’s sometimes unethical to take selfies in that location.

The user can program the app to send messages daily, weekly, or monthly. They can also receive periodic reminders to look up from their phone, for instance, to be more present in the world.

What is the team composition?

I worked primarily with Krunal (Vyas, IT Consultant, iQlance). I also had an initial contact, as well as a third contact who helped with the Google Play and App Store approval process.

How did you come to work with iQlance Solutions?

I had no idea where to find a developer, so I sent an email to my artist community. A more tech-oriented peer then recommended iQlance and put me in touch with them. I got lucky, because it’s worked out very well.

How much have you invested with them?

Between $10,000–$25,000.

What is the status of this engagement?

We started working together in May 2017 and launched the app in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still working out a few kinks, so I don’t have any user feedback at this time. Repairing a glitch forced us to rewrite part of the code, so we have to be reapproved.

How did iQlance Solutions perform from a project management standpoint?

They addressed all of my priorities and completed deliverables as quickly as possible. While the project took longer than I initially anticipated, I prefer to focus on quality over speed. We communicated via phone, text, and email.

As is common when working with new partners, it took time for us to understand each other. We also have different perspectives. While iQlance approaches things from a technical viewpoint, I tend to think more abstractly. Still, we worked better together as the project progressed.

What did you find most impressive about them?

Finding the right balance can be difficult in any partnership, but they’re quick learners who adapted to my style quickly.

I was nervous about the project since this was my first foray into development. I was investing a lot of money and wasn’t sure what to expect. I was also hesitant, as a woman, to work with a team of men recommended by someone I didn’t know very well. But Krunal went out of his way to provide reassurances. He convinced me that he was honest and trustworthy.

Do you have any advice for potential customers?

Because my project is a little offbeat, I imagine my perspective is different from someone looking to build a business-related application.

UPDATED REVIEW

This review was updated on January 11, 2019, by the client. The original star ratings were Overall – 5, Quality – 5, Schedule – 5, Cost – 5, NPS – 5. New content is below:

When did things start to go downhill and what specifically happened?

From the beginning, the apps did not pick up users’ locations properly; and the GPS functionality was one of the solution’s main components. We shouldn’t have launched them. I asked a friend with a technical background to look at the app. He said the problems with the code were uncorrectable.

Did the team composition change over time?

I worked primarily with Krunal (IT Consultant, iQlance). I believe he handed the project off to another team member in India.

How much did you financially invest?

I paid half of the $14,000 total upfront, and then an extra $2,000 to fix the GPS issue.

What is the status of the engagement?

The team did not respond to our letters. They only offered to complete development for money; we had already paid the $2,000 to fix the GPS functionality and couldn’t afford extra resources to complete the project. iQlance did not issue a refund. Moreover, we released the iOS and Android versions before they were ready. But in hindsight, we should have done one release at a time.

Has this engagement had an impact on your business?

That’s hard to say because I’ve moved on to other projects. I had raised money for this engagement via Indigogo. I’m worried about whether this experience will impact my reputation.

How was the project management/communication structure?

The initial contract was sloppy and unprofessional. The team rarely emailed. They always wanted to speak on the phone; this arrangement didn’t leave me with a paper trail. Getting in touch was difficult. iQlance slow to respond and assertive only when they wanted something from me.

What is their biggest area of improvement?

Their promises and offerings should be more realistic. The team never understood the project requirements. They used a template approach that didn’t deliver results. Also, I feel that the team’s website exaggerated their New York presence. They had a shared coworking space at that location.

Were any of these issues preventable?

They have yet to acknowledge their errors. I should have done a better job selecting a vendor and not paid upfront.

What advice do you have to potential clients to avoid this situation in the future?

Be cautious during the hiring process, especially for remote partnerships. We hired a lawyer after the problems arose. Clients should use an attorney to review the contract before work starts. I had limited resources and didn’t get one because I wanted to save money. I wish I had gotten a lawyer at the start.

BACKGROUND

Introduce your business and what you do there.

I have been in touch with iQlance in two different capacities, mainly for CareerBuilder. I handle marketing for the company in the Nordic region, which is what we’ve mainly been doing with Krunal Vyas [IT Consultant, iQlance Solutions] and his team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance?

We were running career events in Sweden and needed a site for marketing.

SOLUTION

What was the scope of their involvement?

We’ve worked on a few projects with them, the first one being a WordPress events website. The second project was the development of a dynamic banner creation tool featuring an API integration with CareerBuilder.se.

We set up a scope document with the structure and functionality we wanted the website to include. Our in-house designer put together branding guidelines. Then, iQlance sliced up the material and built a full-on website. The site was intended for event promotions. Some of its main functions were displaying the presentations of exhibitors and seminars, sliding content, ticket booking, or registration.

What is the team composition?

Krunal was our primary point of contact, and we had a team lead and a couple of developers.

How did you come to work with iQlance?

I went on LinkedIn to find a vendor. I put together a brief scope, posted it in a design group, and was contacted by way too many firms. Krunal seemed professional, persistent, and helpful, so he got the business.

How much have you invested with them?

The cost of the website was $20,000–$25,000.

What is the status of this engagement?

We started working with iQlance at the end of 2011. It took them 4–6 weeks to finalize the website. We stayed in contact for other small tasks and projects before giving them the banner tool to develop in 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very happy with the website, especially with Krunal’s approach and business acumen. He helped liaise with the development team in order to find a solution no matter what the challenge may have been. Giving them a second project is the best reference we can provide.

How did iQlance perform from a project management standpoint?

We used email and Skype for communication.

What did you find most impressive about them?

We use outsourcers all the time, both before and after working with iQlance. Krunal spearheaded the communication with us, as well as with the development team. We appreciated his quick responses; he seemed to be working 24–7. Since we’re based in Sweden and he was based in India, there was a significant time difference, but it felt like he was working all the time for us. Whenever we needed to make a change or had an issue, they were resolved quickly.

Are there any areas they could improve?

Whenever Krunal was involved (which was most of the time), everything went smoothly. When we were in direct contact with the developers, there were some language barriers. From a communications point of view, we had to be extremely clear in those moments. The developers didn’t necessarily see the nuances of our site.

Do you have any advice for future clients of theirs?

Having a clear idea of what the end product needs to be and putting that in the scope document is a good idea.

BACKGROUND

Introduce your business and what you do there.

We’re developing mobile retail store solutions, such as tying in with point of sale systems, providing stats on purchases, and more. I’m the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the iQlance?

We needed someone with expertise in app development to build an app for a pre-ordering system.

SOLUTION

What was the scope of their involvement?

iQlance held our hands most of the way. We explained what we wanted and they came back to us with a worked out framework. Throughout the process, I took screenshots explaining what exactly we needed.

They built a app that works with Android and iOS and allows users to view stores based on proximity. Once users choose the store closest to them, they can view the online menu, and can customize the features. It also enables them to add items to their cart, view the pre-tax total amount to pay (we don’t accept payments directly through our platform), and set a pickup time, which is the most important thing.

On the backend, the stores can accept or reject the orders based on available inventory. The store can then notify you when your order is ready for pickup and send prompts to your phone regarding feedback.

They also built our website from scratch, and we may have them host our services and run it for it in the future.

What is the team dynamic?

I usually dealt with one of three people: their business development person or one of two developers. There were also a lot of people behind the scenes.

How did you come to work with iQlance?

My business partner was referred to them by someone who had worked with them. We talked to them and they seemed very reasonable, so we chose them.

How much have you invested with them?

We spent approximately $50,000.

What is the status of this engagement?

The project started in December 2016 and ended in October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we’ve showed the app to our investors, they’ve said that it’s user-friendly and intuitive.

How did they perform from a project management standpoint?

They stayed on top of their deadlines, were responsive, and communicated well. Usually, I used email to send my screenshots, and then we’d discuss them via Skype.

Are there any areas they could improve?

Neither my business partner nor I have a technical background or know the terminology, so there were a few times when having a blueprint of what they needed from us would help us understand and conceptualize everything.

Do you have any advice for potential customers?

Have someone with more technical background lead the project from your end.

BACKGROUND

Introduce your business and what you do there.

Our business is a multiple-level marketing company doing everything from website design and processing, e-commerce, and app design, build, and management. We also have a fulfillment center. I’m the managing partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance?

We had a client that was looking for an app with some specific capabilities, and we needed help building it. Our company is also a minority shareholder in the app.

SOLUTION

What was the scope of their involvement?

The app was built for desktop, iOS, and Android. The app’s main purpose is for small to medium-sized service based companies to track their work vehicles and/or workers. It also informs the end client where the worker is and when to expect them. The functions of the app include GPS, messaging, invoicing, accounting, and scheduling. iQlance acted as the developer of the app. We will handle the launch and marketing. The app is currently for the USA market, but it could expand further.

How did you come to work with iQlance?

We use a lot of independent contractors for several of our projects, and IQlance met everything we were looking for. I interviewed several companies, and we decided on iQlance.

How much have you invested with iQlance?

The cost of the project will be approximately $100,000 when it’s completed.

What is the status of this engagement?

We started working with them in February 2017, and the app is currently functional. We’re about to launch it online, but only for testing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are satisfied with the product. We’ve done internal testing, but have not shown it to any focus groups. That will be the next step in our process.

How did iQlance perform from a project management standpoint?

The delay in the project came from our side. IQlance has been on top of everything from the beginning.

What did you find most impressive about iQlance?

It was nice to deal with someone more local since many independent contractors are overseas. IQlance is based in Canada, and it’s been really nice to deal with them in terms of their communication skills and availability. We don’t have to work odd hours to meet their hours. They’re always willing to have Skype calls and reviews whenever we need them. It’s been pleasant to work with them.

Are there any areas iQlance could improve?

We didn’t have any problems with our process.

What tips or recommendations could you share that might increase the likelihood of success with iQlance?

My advice is for people working with any outside contractor. Make sure you know exactly what you want. If you can do that, they can work to your specs.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of Voluntary Refund Value, which is a startup that created an app to help people recycle. Users place value on things they consider trash and have a certain time to turn in the items. When they do, the money is used for a sweepstake. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance?

We needed someone to build our mobile app.

SOLUTION

What was the scope of their involvement?

They do development work, design, and consulting for us. I have a flow chart and tell them what I want, and they develop it. If I can’t figure something out, they have the expertise to resolve my question. They give us a list of what they’re going to complete for Android development. I review their list to make sure there are no changes or errors we need to address. They fix any problems we find. We’re able to give feedback right away and see the app’s progress. We have a payment gateway through PayPal, and they implemented my credentials, which allowed me to do a recycling transaction myself.

I don’t know which technologies they’re using for the app, but the results are pretty good. The app is built for Android now. Once I’m satisfied with this product, they’ll go ahead and make the iOS version.

How did you come to work with iQlance? 

I found them on Guru.com. I’m glad I chose to partner with them.

How much have you invested with iQlance?

The project will cost between $10,000 and $25,000 when it’s completed.

What is the status of this engagement?

We started working together 8 months ago, and the work is ongoing. Programming takes time, but we’re on the right track. You have to be patient and have the right team to get a good result. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We’d like them to join our IT team to resolve any issues we have. I’ve had some friends tell me that the app works very smoothly. I haven’t had any issues with their deliverables, so I’m pretty satisfied. We have the sandbox version for testing, and it works just like I wanted it to.

How did iQlance perform from a project management standpoint?

They respond very quickly. Customers want to know what’s going on. With iQlance, I can ask any question, and they will let me know our status.

Are there any areas iQlance could improve?

I’m just getting used to the app myself, but I can’t think of anything they need to improve.

What tips or recommendations could you share that might increase the likelihood of success with iQlance?

As long as the customer’s clear about what they want, iQlance can fix any type of issue. I like being proactive, so I make sure I’m clear about my requirements. I give them drawings or flow charts, but I don’t expect them to be mind-readers. They can only do what I ask. 

BACKGROUND

Please describe your company and position.

I am the CEO of VibeReserve

Describe what your company does in a single sentence.

A nightlife booking system 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iQlance Solutions LLC to accomplish?

• Create a 2 way integrated nightlife booking system

SOLUTION

How did you find iQlance Solutions LLC?

Online Search

Why did you select iQlance Solutions LLC over others?

High ratings

How many teammates from iQlance Solutions LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Iqulance was amazing for delivering exactly what I visioned for my app in such a quick and efficient matter. I could not be happier with the company I chose!!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

IQulance always stuck to the timelines 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always they always stuck to the timeline and delivered exactly what needed to be done on time.

What was your primary form of communication with iQlance Solutions LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The way they care about the project, they don't make you feel like another project that needs to be developed. They make you feel like you matter, they get as excited for your project as you do.

Are there any areas for improvement or something iQlance Solutions LLC could have done differently?

IQulance was perfect!

BACKGROUND

Please describe your company and position.

I am the Global Product Marketing Manager of Trioworld Ltd.

Describe what your company does in a single sentence.

Plastic packaging manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iQlance Solutions LLC to accomplish?

• Mobile application for sales enablement

SOLUTION

How did you find iQlance Solutions LLC?

Online Search

Why did you select iQlance Solutions LLC over others?

Company values aligned

How many teammates from iQlance Solutions LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop application structure and internal paths for documentation and calculators

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadline completion of the app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent response, fast, competent and thorough with the tasks, always ready to provide assistance

What was your primary form of communication with iQlance Solutions LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

Speed of execution and competence

Are there any areas for improvement or something iQlance Solutions LLC could have done differently?

No significant improvement, they have been an exceptional partner

BACKGROUND

Introduce your business and what you do there. 
I am the CEO of Shoppywhere LLP. It's a mobile app that sells product of countries like Korea, Japan or Italy all around the world, with video reviews and tour of them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?
To transform the app by a basic app to a real Ecommerce app that looks good like competitors (Amazon, Aliexpress etc.) and with everything working correctly in the payments parts.

SOLUTION

How did you find iQlance Solutions?

Online Search

Why did you select iQlance Solutions over others?

High ratings

How many teammates from iQlance Solutions were assigned to this project?

6-10 Employees

What was the scope of their involvement and team dynamic?

I started developing the application with them so I decided to continue with them, they managed everything correctly, I interfaced with Vaishali to explain things to add and to other programmers via Zoom.

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

They are more present, answering to me at every hour when I ask something. We started to do Zoom call to improve updates better instead of just exchanging emails
What's the status of this engagement?
We are continuing to work together producing new updates every 1-2 months.

What was your primary form of communication with iQlance Solutions?

Virtual Meeting

Are there any areas for improvement or something iQlance Solutions could have done differently?

Right now they are working perfect in everything, I'm very satisfied on how the app is getting.

What advice do you have for clients with similar needs to yours?

Absolutely choose them, they provide constant support, specially for applications that can present many bugs because they are really fast to fix.

UPDATED REVIEW

Review was published10/11/2024


Francesco Paolo Belardi
CEO, Shoppywhere LLPeCommerce

London, England

1-10 Employees

May 2024 - Ongoing

$10,000 to $49,999

Not verified

Project summary
iQlance Solutions has been hired by an e-commerce company to develop a mobile app for iOS and Android. They also implement updates on the client's apps as needed.

Feedback summary
iQlance Solutions has successfully delivered the app on time — it's already deployed on Google Play and the App Store. The team's efficient problem-solving capabilities make them a truly reliable partner. Overall, they're always willing to lend the client a helping hand.

BACKGROUND

Please describe your company and position.

I am the CEO of Shoppywhere LLP

Describe what your company does in a single sentence.

Mobile App to share Stores and let people buy exotics products like from Japan or Korea

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iQlance Solutions to accomplish?

• Create the base application for smartphone
• Upload it on the Google Play and App Store
• Create some updates for the app

SOLUTION

How did you find iQlance Solutions?

Online Search

Why did you select iQlance Solutions over others?

High ratings

How many teammates from iQlance Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I committed to them a mobile App for Google Play and App Store, including the possibility of watch video of the store and buy products like an e-commerce.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The application is called Shoppywhere and is online right now on Google Play and App Store exactly as i required to them

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver in time, sometimes there was just a little delays but because there was a lot of bug to fix since it's a complicated applications, they've satisfied all my problems and requirements.

What was your primary form of communication with iQlance Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The assistance, they were always ready to answer me even if it was at late night or early morning.

Are there any areas for improvement or something iQlance Solutions could have done differently?

No
Overall rating:    4

Quality:    5

Cost:    5

Schedule:    4

Willing to refer: 4   

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of a fantasy sports mobile application. We’re based in Toronto, Ontario.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iQlance Solutions?

We started the app with another company in 2017. They weren’t able to finish the job or integrate the API correctly, so we sat on the shelf for six years.

Since I’m not a developer, API integration was above my pay grade. We needed someone who was good with APIs.

SOLUTION

What was the scope of their involvement?

iQlance Solutions has developed a baseball application from scratch. We’ve helped with the app's design and idea, but they’ve built it. They’ve also integrated the API, the nucleus of the entire company, into the app.

Initially, we met with Krunal (Product Manager & Scrum Master), the company's owner. We approached him in January 2024 and spoke about the project. We gave him the source code for the last project; he looked at it and said he could finish the product, but we’d have to start from scratch because a lot had changed in six years. Krunal offered us a deal to set up everything from scratch and create a much better version of the product, and we went from there.

We used Swift for the first iteration, which is why we had to change it. On this project, we’ve used Dart and Flutter for cross-platform development.

What is the team composition?

We’ve dealt directly with two teammates: a project manager in Toronto and a project manager in India. Both are super communicative and helpful with everything.

Additionally, we have eight people on the team. The roles are very segmented so that they can do everything efficiently. One person works on the admin panel, another on the design, and so on. We met everyone once, but all our communication goes through our project manager in India.

How did you come to work with iQlance Solutions?

I went to iQlance Solutions because they were good at API integration. However, the problem we had the first time we tried to do the project was that we didn’t have any background in development, and the other company didn’t have any background in baseball. We were speaking a different language, so we had to find a development firm in Toronto with a background or any kind of knowledge of baseball.

When we spoke to Krunal, he wasn’t a huge fan of baseball, but he was familiar with it. This gave us more confidence in their ability to do the project correctly. However, it wasn’t easy. The team had to educate themselves on many of the inner workings of the sport to get comfortable making the product.

How much have you invested with them?

We’ve spent about $9,000 on the developers and another $4,000–$5,000 on the APIs, for a total of $14,000–$15,000.

What is the status of this engagement?

We began working with them in January 2024, and our relationship is ongoing. Our partnership will run for a while; we’re currently wrapping up the first project and working together to enhance it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have metrics yet because we haven’t launched the app. However, we measure the success by how close iQlance Solutions’ work is to the product that we had in mind. We had many complications with the project's first iteration, so we had a list of things we wanted done that we knew were difficult to implement. Nonetheless, iQlance Solutions has been able to get them done with few exceptions, and some things have required more time.

We’ve had some bugs, like everybody does in the testing phase. However, iQlance Solutions is great at solving them quickly. Since we’re in different time zones, if we have a bug on Monday, we email them on Monday night, and they fix it by the time we wake up on Tuesday.

How did iQlance Solutions perform from a project management standpoint?

They’re always on budget. The deadlines have moved a bit because a few ideas didn’t work out how we would’ve liked from a design standpoint. iQlance Solutions has guided us in a better direction, so we’ve had to push the deadlines slightly. However, it was our call, not theirs.

Communication is excellent. We’ve spoken to Krunal every day for the last six months except for a week. They’ve been on top of every step, and we remain in contact. We mainly use emails and phone calls and have a regular Zoom meeting with the team in India. Overall, I don’t know how they do other projects while we’re involved; they have more hours in the day than us.

What did you find most impressive about them?

The communication is outstanding. As someone with a limited background in development, they’ve had to explain many things to me because I don’t have any experience in that. On the other hand, I’ve had to explain many things that I couldn’t communicate effectively, but they’ve figured everything out with the information I’ve given them.
In summary, we’ve gotten to speak each other’s language in a short time. I’m not quite there yet, but I’ve learned to talk more like somebody with an advanced background in development. I’m always learning, but iQlance Solutions has figured out exactly what we need.

Are there any areas they could improve?

A few times, iQlance Solutions was realistic about something that wouldn’t be possible to do in a reasonable timeframe. At first, I was disappointed they couldn’t do it, but the more I learned about development, the more it made perfect sense.

Overall, they’ve been great at communicating their limits and what they can’t do in the timeframe. However, they’re open to building these features as we progress.

Do you have any advice for potential customers?

The best thing to do is to learn as much as you can about the development side so you’re on the same page as them. The better you can effectively communicate, the better they’ll work with you. Knowing things like HTTP requests and API calls is just an easy way to get your point across without them having to translate for you, so it goes a long way.