Intelvision

BACKGROUND

Please describe your company and your position there.

I am the Head of Service Department at Vaillant Group Ukraine - a company that produces high-quality German industrial heating equipment as well as for private houses and apartments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intelvision, and what were your goals?

We wanted to create a system that would automate a part of our work process and reduce the amount of manual work. Specifically, the order management system, so that our employees could easily manage orders from our customers. Thus, we required a web and mobile solution for our working processes to be optimized and handled in a short period of time. Our main goal was to receive a custom order/service management solution that is integrated with our 1C accounting system. We wanted to improve our company’s KPIs by reducing the amount of manual work.

SOLUTION

How did you select this vendor and what were the deciding factors?

We organized a competition among tech service providers. Intelvision took first place easily by winning the tender, as previously they had a similar experience in developing such solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We came to the team with certain initial specifications. After consulting with Intelvision, we made some amendments, agreed-upon our further project steps. Intelvision prepared a delivery plan and started development following an Agile and SCRUM development process. The key deliverables were settled around the creation of our web and mobile solution based on a microservices architecture. Their team used MS SQL, Angular 2+, Xamarin Forms, .NET Core 2.1 as the main tech core.

How many people from the vendor's team worked with you, and what were their positions?

We agreed on the team of 1 Full-stack Developer, 1 QA Engineer, 1 Project Manager, and 1 Mobile developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The amount of handled orders per employee grew by 15%. They produced the quality code and were effective at the same time, pointing out when something needed changes. Overall, they took care of everything, starting from the initial analysis and ending up with the final delivery and support.

Describe their project management style, including communication tools and timeliness.

We had weekly online sessions with their project manager and calls with the dev team. They proactively included me in what they were doing, making sure we’re all on the same page. Additionally, we used Azure DevOps to facilitate communication and track progress.

What did you find most impressive or unique about this company?

It was quite obvious that Intelvision’s team had a lot of experience in web and mobile app development. They provided reassurances and great advice, also being eager to come up with new ideas. We appreciated their creativity and open-minded approach as much as their drive to make the project successful.

Are there any areas for improvement or something they could have done differently?

Nothing needed improvement.

BACKGROUND

Please describe your company and your position there.

I am founder and chief of genetic laboratory, Scientific Medical Center LeoGENE, LTD.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intelvision, and what were your goals?

The laboratory did not have a standardized system for managing the full process of genetic and infection testing and the possibility to track patient’s information. Our goal was to have a system that allows the laboratory to manage processes and simplify laboratory personnel working flow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had business acquaintances who recommended us to work with Intelvision’s team as their experience could help us the best. Afterward, we communicated about the project and agreed upon further cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Intelvision built from scratch the system that allows laboratory staff to configure the full process of genetic and infection testings (protocol, results of intermediate processes during the testing), manage users and their roles, track patient information (general information, the full scope of orders, results of tests), automatically generate reports and send them via email with pdf attachments. We kept in touch on a daily basis using inner communication tools, on which they were always available.

We had arranged sprint sessions and planned demos though the month. The remote working process was never interrupted as it was held under the Scrum, which lays in the core of the Agile methodology. Moreover, the development plan was strict in tasks accomplishment. There was a lot of interaction between us and the team, in addition, we constantly received sprint reports and overall project reports so we were comfortable with the whole process. Tools:Skype, Email, Azure DevOps.

How many people from the vendor's team worked with you, and what were their positions?

The development team consisted of:

• 2 Full-stack Developers
• 1 Business Analyst
• 1 QA.

In addition, there was a project manager who managed the whole scope of sprints.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Intelvision built from scratch the system that allows laboratory staff to configure the full process of genetic and infection testings (protocol, results of intermediate processes during the testing), manage users and their roles, track patient information (general information, the full scope of orders, results of tests), automatically generate reports and send them via email with pdf attachments.

Describe their project management style, including communication tools and timeliness.

The platform was finished and delivered within 12 months. As it stands, all the resources were applied in an ad-hoc manner during the whole period of the project building.

What did you find most impressive or unique about this company?

I have found the Intelvision's team to be very systematic in their approach. Everything was transparent and we knew what their progress was at any point in time. They showed a high - level of flexibility according to our requirements.

Are there any areas for improvement or something they could have done differently?

Not anything particularly.

BACKGROUND

Please describe your company and your position there.

I am the Founder of Swiss Scholar – a professional Educational portal that assists students with their academic assignments, presentations, exams, and online courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Intelvision, and what were your goals?

We had several concrete business goals for our project. First of all, we were dissatisfied with our old website, thus, we needed a fresh view of our problems with a specific tech audit and software consulting. Secondly, we wanted to implement a customer-focused UI\UX design and integrate social media channels. Thirdly, we required a modern developed mobile-friendly website that would meet our clients’ expectations leaving an unforgettable experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found out about Intelvision from our business acquaintances that previously used to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Intelvision conducted a high–standard tech audit to detect all the issues that arose over and over again. This let us communicate on the further steps of the project among which were – design and developing the website with further optimization based on Google page speed and GTMetrix analytics reports, connecting Cloudflare to protect the website against hacker attacks, and configuring CDN to improve the site loading.

Our key deliverables consisted of the newly implemented website with a custom design, analytical module, payment funnel, and social media channels integration. In addition, as we needed to communicate with our customers through the website, Intelvision delivered a modern “live chat”. Their team used WordPress, SMTP server, Figma, Trello, CDN, and Cloudflare for making everything work in a well–balanced way.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 WordPress developers, a UI/UX designer, BA, and a project manager. In addition, Intelvision’s CTO did the code review.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Intelvision conducted a tech audit to detect all the issues that arose over and over again. The team developed a new website based on a new UI/UX design that was oriented towards our target audience - mainly students. After the website release, we noticed user engagement improvement based on Google Analytics and we started getting more orders from the website.

Describe their project management style, including communication tools and timeliness.

Their project manager was very qualified in answering my questions. Each team member is a fluent English speaker, and there was no miscommunication.

What did you find most impressive or unique about this company?

Intelvision exceptionally and productively worked on changes and features adjustments. They effectively prioritized our business needs, adhering to the budget, which we found valuable.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything for this project.