Intechnic

BACKGROUND

Please give a brief description of your company. 

We are government branch in Australia. The branch is responsible for operating several government portals.

What is your role at the company?

[I am] currently acting manager [for] online strategy, I am responsible for overseeing the strategy and operations of several government websites.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Intechnic?

The main portal was operating on an expensive licensed portal product that was unreliable and had expensive support arrangements.

What were your company’s business goals for the project?

The business goals were to source a reliable, inexpensive portal product with reasonable development and support costs.

SOLUTION

Can you discuss the scope of the project?

The scope of the project was to trial the Intechnic Inportal platform with data from our main website; test its ability to manage metadata records and site content from an administrator perspective; test its performance under load; test its security; evaluate transition cost; [and] evaluate ongoing support cost.

What was your process for selecting Intechnic with which to work? 

Intechnic was already providing the platform for a website operated by us. That website operated as a metadata-driven portal on a smaller scale. Selection of the platform was the result of research commissioned by our company to assess available portal platforms 

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

The project was delivered by Intechnic at a cost of $14,000.  

When was the project completed?

The project was completed in mid-2008.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

The project resulted in a highly available and reliable website at a significantly reduced cost.

How did Intechnic perform?

We were very happy with Intechnic's performance in delivering the new platform.

When working with them, was there anything unique or special about them compared to other companies with which you may have worked?

Intechnic was always available and accommodated our requirements in delivering the platform to a short timeframe. This was in spite of the time difference between Chicago and Australia. Intechnic provided excellent advice on the best way to implement the new platform to our requirements.