Innova Connect

BACKGROUND

Please describe your company and position.

 I am the CFO of a food & beverages company 

Describe what your company does in a single sentence.

We are the largest distributor of healthy foods and dietary supplements in Brazil.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innova Connect to accomplish?
To be our technological arm in software management, support and development

SOLUTION

How did you find Innova Connect?

Referral

Why did you select Innova Connect over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Innova Connect were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.
Sales Portal

• Description: Development of an online sales portal for customers to place orders for foods and supplements. 
• Solution: Implementation of a responsive and intuitive web platform that allows customers to browse products, place orders, and make payments securely and conveniently. 

Mobile Sales Application

• Description: Creation of a mobile application to streamline sales and interactions with customers. 
• Solution: Development of a mobile application for iOS and Android devices, offering a simplified shopping experience including catalog browsing, shopping cart, notifications, and integration of mobile payment methods. 

WMS Software Integration

• Description: Integration of a Warehouse Management System (WMS) to optimize inventory control and logistics. 
• Solution: Implementation of integration between the WMS software and the sales system to automate inventory tracking, order management, and real-time stock status updates for foods and supplements. 

ERP Customizations 

• Description: Specific customizations in the ERP system to meet the operational demands of the food and supplement distributor. 
• Solution: Development and implementation of customized modules in the ERP system to manage areas such as accounting, purchasing, sales, and reporting according to the specific requirements of the distribution business. 

E-commerce

• Description: Establishment of an e-commerce platform to expand the reach and sales of the distributor. 
• Solution: Implementation of an e-commerce platform integrating product catalogs, secure payment processes, order management, and marketing strategies to promote the distributed foods and supplements. 

Internal Process Automations via Software Customization

• Description: Automation of internal processes of the food and supplement distributor through software customization. 
• Solution: Development of customized solutions to automate operational tasks such as inventory management, order tracking, report generation, and internal communication, using software technologies tailored to the specific needs of the distribution company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales growth of over 40% per year Reduction of expenses and operational costs by 10% Increased agility, speed in customer service Improvement in customer relationship management - more satisfied customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on schedule in the vast majority of the projects. And we always had candid conversations about the progress of the projects, which is why we managed to keep expectations and budgets aligned.

What was your primary form of communication with Innova Connect?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innova Connect's company culture and qualified team members are highly commendable.

Are there any areas for improvement or something Innova Connect could have done differently?

At the moment, I don't see anything so impactful that Innova could improve on in their service to us