Innctech Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the founder of MindHour, an education technology provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innctech Solutions?

When we established the company in 2014, we needed help to develop our idea. Our aim was to elevate the education field to the technological level of other industries. Education had been lagging by 20–30 years. We wanted to provide a platform where students could access relevant content. Algebra and other tutorials are freely available online. We wanted to map those to school curriculums.

SOLUTION

What was the scope of their involvement?

Innctech created everything from scratch for us, from website design to development. We had involved discussions during which their team learned about our idea. They gave us different design approaches.

The platform was built using the Codeigniter PHP framework and a MySQL database. Uploading complex mathematical equations was a challenge but Innctech found a way to integrate the LaTeX editor into the platform.

Students can log in and access their profile histories. We have an admin panel on the backend for creating and uploading content. We received a lot of student and teacher feedback after launching the platform, based on which we added a lot of new features on the site. It came to have more than 25 panels, which are managed using a custom CRM.

What is the team composition?

We communicated with one of their lead developers, who acted as project manager. There were multiple other developers and designers working under him.

How did you come to work with Innctech Solutions?

I was referred to them by a common acquaintance.

How much have you invested with them?

We spent around $30,000.

What is the status of this engagement?

We started working with Innctech in April 2014. The first website was launched in November of that year. Our collaboration ended in June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We currently have more than 500,000 registered users. Innctech built our entire platform from the ground up so they knew our architecture very well. They were able to give us alternative approaches whenever we discussed a new feature. Their methods proved easier and faster, while still solving our requirements.

How did Innctech Solutions perform from a project management standpoint?

Most of the communication was done over Skype. We also had phone calls. Our teams are located in different Indian cities, with no direct flights between us. I did meet them in-person around 2016.

We tried using project management software but, being a startup, we have dynamic needs. Our scope was never fully defined, given that students gave us constant feedback. There were occasions when we had to launch a new campaign within a day. We were able to contact them during the evening to make a new request for the following day. Innctech was always supportive and willing to work until late into the night during these times.

What did you find most impressive about them?

I appreciated their commitment. Our relationship ended in June 2017 because we wanted to have a partner closer to our office. Our new company delivers everything within the scope, but they’re only available during business hours. We could approach Innctech at any time for a discussion. They were completely committed to the project.

Are there any areas they could improve?

Their written communication needed improvement but it didn’t affect their work or our business. They knew what they were doing.

Do you have any advice for potential customers?

Innctech is open to discussions so, if the customer has something in mind to implement, they can approach the team. They’re able to discuss things internally and come back with ideas. Regular communication can lead to very good products.

BACKGROUND

Please describe your company and your position there.

CEO yatrawaale

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Innctech Solutions, and what were your goals?

Web development for yatrawaale

SOLUTION

How did you select Innctech Solutions and what were the deciding factors?

Referral Good Reputation in local market

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website and admin panel development

How many people from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything worked perfectly fine.

Describe their project management style, including communication tools and timelines.

Aglie CICS

What did you find most impressive or unique about this company?

Timeline Commitment, Response Time

Are there any areas for improvement or something they could have done differently?

Really not

BACKGROUND

Please describe your company and your position there.

Founder & Managing Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Innctech Solutions?

Website design and development

What were your goals for this project?

To make it SEO enabled, attractive website to generate customer leads

SOLUTION

How did you select Innctech Solutions?

Reference given by a colleague

Describe the project in detail.

Customised End-to-end Website design and development

What was the team composition?

2 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was fantastic working with InncTech on this project. The is very flexible and hardworking and we had a good time interacting with them. The team also suggested many improvement ideas and areas that helped us to build a good website which is SEO friendly and attractive to the visitors.

How effective was the workflow between your team and theirs?

Highly Effective

What did you find most impressive about this company?

Flexibility and hard work

Are there any areas for improvement?

The idea generation can definitely be even better to get some global benchmarks for website development.