Infocrat Solutions Limited

BACKGROUND

Please describe your company and position.

I am the IT Officer of Amtranet Group

Describe what your company does in a single sentence.

Amtranet Group specializes in textile and garment manufacturing, delivering high-quality products to meet both local and international demand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infocrat Solutions Limited to accomplish?

• Streamline Business Processes
• Improve Data Accuracy and Reporting
• Enhance Supply Chain and Inventory Management

SOLUTION

How did you find Infocrat Solutions Limited?

Referral

Why did you select Infocrat Solutions Limited over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Infocrat Solutions Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. System Analysis and Requirement Gathering,  2. ERP Customization and Configuration 3. Data Migration and Integration 4. User Training and Documentation 5. Testing and Quality Assurance 6. Go-Live and Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There are plenty of consequence of this project such as,  

Improved Operational Efficiency> , 

       2.Enhanced Data Accuracy

       3.Faster Reporting and Analysis

      4.Optimized Inventory Management

      5.Employee Adoption and Productivity

      6.Cost Savings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was professional, collaborative, and adaptive.
Deliverables were met on time, and their responsiveness ensured that the ERP system met our business requirements fully.

What was your primary form of communication with Infocrat Solutions Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Infocrat Solutions Limited was their customer-focused approach, technical expertise, and professional project management. Additionally, their commitment to post-deployment support and training ensured a smooth transition and long-term success.

Are there any areas for improvement or something Infocrat Solutions Limited could have done differently?

While Infocrat Solutions Limited managed the project professionally, there is room for improvement in faster responses to minor issues, providing more detailed user documentation, offering additional training sessions for advanced features, and giving proactive updates about system enhancements. Addressing these areas could further enhance user satisfaction and system adoption.

Despite minor areas for improvement, their responsiveness, tailored solutions, and post-deployment support make them a reliable and trustworthy partner for similar projects. Limited. Their customer-focused approach, technical expertise, and professional project management ensured that our ERP implementation was successful

BACKGROUND

Please describe your company and position.

I am the Manager of APS Group

Describe what your company does in a single sentence.

Fashion and Apparels manufacturing industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infocrat Solutions Limited to accomplish?

• Entire ERP Software customization and deployment

SOLUTION

How did you find Infocrat Solutions Limited?

Referral

Why did you select Infocrat Solutions Limited over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Infocrat Solutions Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Apparel Manufacturing ERP Project is designed to streamline business operations by integrating core modules for production planning, inventory management, sales, procurement, quality control, and HR functions. The system will feature seamless integration with third-party applications, ensuring data synchronization and enhanced workflow automation. Key deliverables include a comprehensive requirements document, system architecture blueprint, functional ERP modules, and user-friendly dashboards. Additionally, the project includes data migration, rigorous testing, and extensive user training to ensure a smooth transition. Ongoing support, maintenance, and future scalability enhancements will be provided to align with business growth and evolving industry needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are some measurable outcomes that demonstrate progress and success for our company:

1. The ERP system reduced production lead times by automating workflows, increasing efficiency by 20%.
2. Real-time inventory tracking minimized stock discrepancies by 30%, ensuring better resource allocation.
3. The implementation of optimized procurement and production planning led to a 15% reduction in operational costs.
4. The streamlined HR and payroll management system improved workforce tracking, increasing productivity by 18%.
5. The introduction of automated quality checks reduced defect rates by 22%, improving overall product quality.
6. The ERP successfully integrated with accounting, CRM, and third-party logistics, enhancing cross-department collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very professional and responsive. Considering several minor delays which are reasonable, they provided the deliveries according to the committment.

What was your primary form of communication with Infocrat Solutions Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very empathetic to us and provide the solution though having complicated customization.

Are there any areas for improvement or something Infocrat Solutions Limited could have done differently?

Things are going fine with us.

BACKGROUND

Introduce your business and what you do there.

I’m the head of admin and MIS at a buying house.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infocrat Solutions Limited?

We needed support with ERP customization.

SOLUTION

What was the scope of their involvement?

Infocrat Solutions Limited has provided a range of deliverables tailored to our operational needs. These include a robust order tracking system, a customizable reporting module, and management follow-up tools that help ensure timely actions. Their team works closely with us to understand our requirements and deliver features that support both day-to-day operations and strategic decision-making.

What is the team composition?

We currently work with two teammates from Infocrat Solutions Limited.

How did you come to work with Infocrat Solutions Limited?

We found them through a referral.

What is the status of this engagement?

We started working with them in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Infocrat Solutions Limited has clearly understood our requirements, and so far, their support team has been highly responsive and dedicated. They have been working diligently to meet our expectations. Their commitment and responsiveness have been commendable.

How did Infocrat Solutions Limited perform from a project management standpoint?

Infocrat Solutions Limited is recognized for reliable project management and timely delivery, especially in ERP customization projects. They implement it within the given time. We communicate with them through physical visits to our office and phone calls.

What did you find most impressive about them?

One of the most impressive upgrades was the complete redesign of our dashboard, which is currently being updated. It now offers a modern, user-friendly interface. Additionally, their restructuring of the TNA (time and action) execution system—now organized department-wise—has significantly improved our workflow and visibility across teams. We truly appreciate their commitment to quality and innovation.

Are there any areas they could improve?

There’s always room for improvement, and we believe Infocrat Solutions Limited can further elevate their services by hiring more experienced professionals to strengthen their team.

BACKGROUND

Please describe your company and position.

I am the GM, Head of IT & ERP of Paramount Textile PLC

Describe what your company does in a single sentence.

100% export oriented Bangladeshi textile manufacturer company started in 2008.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infocrat Solutions Limited to accomplish?

• Textile ERP

SOLUTION

How did you find Infocrat Solutions Limited?

Referral

Why did you select Infocrat Solutions Limited over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Infocrat Solutions Limited were assigned to this project?

15+

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was launched for a customised ERP development for our Textile Factory. Remarkable modules are Projection, Pre-costing, Sampling, Marketing/Sales, Commercial-Import/export, Order Management, Fabric RnD, Production Management with QC, Procurement (Local), Material Management (WIP), Delivery Management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When evaluating the outcomes of this  textile ERP project, several measurable indicators can demonstrate progress or success:

Efficiency Improvements, Reduction in Order Processing Time, Inventory Turnover Rate, Cost Savings, Quality Improvements, Dashboard for Decision makers team,  Wastage controll, Data Accuracy and Reporting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, maximum on-time delivery and tey use project management tools for monitoring project progress. We got Support service when required. 

What was your primary form of communication with Infocrat Solutions Limited?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Easy customized and very light and responsive ERP software.

Are there any areas for improvement or something Infocrat Solutions Limited could have done differently?

IoT and AI required in the ERP system