Transforming Business Through Software and AI Automation
For decades, iCentric has delivered bespoke software solutions that generate measurable results. With more than 300 successful projects across a wide range of industries, we have built a reputation for strong ROI, dependable delivery, and solutions completed on time and within budget. Over the past two years, that proven software expertise has evolved into a stronger focus on AI automation for business. Today, we help organisations move beyond traditional development and embrace smarter, more efficient ways of working. By combining deep technical capability with practical business understanding, we design solutions that automate repetitive processes, improve operational efficiency, support better decision-making, and create long-term value.
Why work with iCentric?
We bring together decades of bespoke software development experience with a modern, results-driven approach to AI automation. From proof of concept to full production deployment, we deliver end-to-end solutions tailored to your business. Our expertise includes modern architectures such as microservices, complex integrations, and scalable platforms designed to support growth and transformation.
A clear, low-risk path forward
Every successful project starts with a solid plan. Our dedicated project team works closely with your stakeholders to define goals, timelines, and opportunities. The result is a tailored roadmap that aligns your vision with a practical route to delivery. Whether you are looking to modernise existing systems, automate business workflows, or explore the opportunities AI can bring, iCentric provides the expertise and strategic insight to help you move forward with confidence.
Start with a complimentary scoping session
Get in touch today to arrange a free project scoping session. We’d love to hear more about your plans, share relevant case studies, and show how bespoke software and AI automation can help drive your business forward.
iCentric Agency is praised for good value and budget-friendly pricing across various projects. Clients highlight their affordability in delivering effective solutions, with projects often completed on time and under budget, indicating a strong return on investment.
iCentric Agency showcases expertise across various technical domains, including app development, machine learning, and financial marketplace design, which clients find impressive and beneficial.
Exceeds Client Expectations
The agency consistently exceeds client expectations, delivering high-quality solutions that lead to extended contracts and continued collaboration.
Robust Communication Practices
Clients appreciate the agency’s clear and consistent communication, facilitated through virtual meetings and emails, ensuring smooth project progression and client satisfaction.
Strong Problem-Solving Skills
The team is recognized for being personable, amiable, and excellent at solving problems, accommodating client needs effectively without disrupting their ongoing operations.
Effective Project Management
iCentric Agency consistently delivers projects on time and within budget, with clear communication and organized project management that keeps clients informed and satisfied.
Forecast Solution Dev & Design for Hospitality Software Co
Featured Review
AI DevelopmentCustom Software DevelopmentUX/UI Design
Machine Learning
$200,000 to $999,999
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their insights into the industry and ability to translate a business need into working software stand out."
Nov 3, 2025
Executive, Revgnosis
Anonymous
Verified
Hospitality & leisure
United Kingdom
51-200 Employees
Online Review
Verified
iCentric Agency has designed and developed an app for a hospitality software company. The team has built a solution that collects competitor pricing data and uses machine learning to forecast occupancy rates.
iCentric Agency's work has resulted in a functional platform that has improved revenue gains and forecasting accuracy. The team manages the project well and communicates effectively via in-person and virtual meetings. iCentric Agency's industry insights have been a hallmark of their performance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at Revgnosis
Describe what your company does in a single sentence.
Software for the hospitality industry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire iCentric Agency to accomplish?
Design and develop an application to gather competitor pricing data
Employ machine learning to predict pricing and occupancy
Develop dashboards and data APIs
SOLUTION
How did you find iCentric Agency?
Referral
Why did you select iCentric Agency over others?
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
How many teammates from iCentric Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Creat an application to gather competitor pricing data for given dates and locations, then apply machine learning to infer occupancy levels and predict optimal pricing levels in real time. Create reporting dashboards for data visualization and APIs to power pricing feeds.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The platform is up and running, delivering significant revenue gains and greater revenue forecasting accurrracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
iCentric were like an inhouse team - the communication and visibility of work and progress was exceptional.
What was your primary form of communication with iCentric Agency?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Their insights into the industry and ability to translate a business need into working software stand out.
Are there any areas for improvement or something iCentric Agency could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Modernization for Digital Design & Dev Firm
Custom Software DevelopmentUX/UI Design
$10,000 to $49,999
Mar. 2018 - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We didn't need to ask; iCentric Agency always provided us with a clear picture of who was currently working on what."
Nov 5, 2025
Principal, Ambient Media Inc.
Jeff Plante
Other industries
Calgary, Alberta
1-10 Employees
Online Review
iCentric Agency built a framework and set of rules to move a digital design and development firm's legacy software to a new online environment while retaining familiar elements. They also created a new UI.
iCentric Agency delivered some demos in a timely manner, enabling the client to present them to potential clients. The team promptly addressed the client's queries and recommendations, adapted swiftly to evolving requirements, and documented everything in writing. Their work cycle was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Principal of Ambient Media Inc.
Describe what your company does in a single sentence.
Ambient Media is a digital design and development firm specializing in interactive digital experiences, responsive web sites, XR, app development, and animation. We work with institutions, government organizations, corporations and SMB across North America.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire iCentric Agency to accomplish?
We required assistance with front end development.
SOLUTION
How did you find iCentric Agency?
Online Search
Clutch Site
Why did you select iCentric Agency over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from iCentric Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We can simply move our outdated software to the new online environment thanks to a framework and set of rules developed by iCentric Agency. We used to run MySQL Server for the database, and we still do.
We continue to use Visual FoxPro on the front end, with some components operating in C. A new user interface is being established by the team. In order to have something that the clients would recognize, we provided them with some fundamental rules based on the previous program.
The new interface was then made from the ground up. We're almost finished, just finishing up a few little bug patches.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
It has been a pleasure working with them. Their work cycle is something we truly enjoy. We are currently pursuing a major success with one of the major Canada insurance companies.
We needed some demos immediately so we could exhibit them to potential clients, and iCentric Agency provided them in a timely manner. Their adaptability to shifting needs is something I truly appreciate.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We debate necessary adjustments at our weekly and occasionally twice-weekly meetings. We have had positive interactions with them. Our project manager is accessible around the clock and promptly addresses any queries or recommendations. The majority of the project management was completed.
Everything is recorded in writing. We can always keep track of their location, identify the issues, and determine the next course of action. We didn't need to ask; iCentric Agency always provided us with a clear picture of who was currently working on what.
What was your primary form of communication with iCentric Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
It has been enjoyable to work with them. We have a wonderful relationship and are continuously making jokes.
Are there any areas for improvement or something iCentric Agency could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Multitenant Platform Dev for IT Solutions Company
Custom Software Development
Less than $10,000
May 2015 - Nov. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“The project always goes without a hitch.”
Nov 4, 2025
Healthcare Consultant, Aire Innovate
Barbara Donalson
Other industries
Pocklington, England
1-10 Employees
Online Review
iCentric Agency developed a multitenant platform for an IT solutions company. The team built the client's admin platform and integrated Power BI with customer data.
iCentric Agency successfully delivered the project, exceeding the client's expectations. The team was highly skilled, and the project management was excellent. iCentric Agency defined the SOW well, including all tasks, deadlines, and milestones. The team communicated via email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the healthcare consultant of Aire Innovate
Describe what your company does in a single sentence.
The Aire Innovate platform features a suite of customisable tools to confidently digitise exactly to your needs and connect with diverse and complex IT ecosystems. Our agile low code platform is trusted by leading organisations to deliver their digital transformation plans, including NHS England, Leeds Teaching Hospital, Alder Hey Children’s Hospital, Greater Manchester ICS, Birmingham Council, Kent Community Trust, Sheffield University. Our suite of tools, spanning frontline and operational digitisation, offers: Connectivity for complex and diverse environments: Using international standards our low-code software can connect and share data across all systems, whilst maintaining security and control. Customisation for a perfect fit: Access hundreds of pre-made customisable options to allow you to perfectly meet the needs of your users, staff or system. Design, build, connect and change to your specifications.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire iCentric Agency to accomplish?
Create a multi-tenant platform so that each tenant can access their own Power BI reports.
SOLUTION
How did you find iCentric Agency?
Online Search
Clutch Site
Why did you select iCentric Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from iCentric Agency were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They created the Multitenant Platform, which serves as our ADMIN platform for all of the application services we will offer to our clients and channels. Additionally, iCentric Agency Infotech created the Customer application Printer BI, which integrates Power BI with customer data.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Developer TEAM Leader, the developer who worked on our project most of the time, the Project Manager who handled our requirements, and the Sales Manager who was always available to assist us with any additional requirements were all given by iCentric Agency. The Developer Lead and the Business Developer Manager were on our side.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, iCentric Agency finished the first concept/scope that we started with. The impact was so great that we are already making big changes to serve the worldwide market as well as the Latin American market.
What was your primary form of communication with iCentric Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The SOW was well-defined from the start, including all of the tasks, deadlines, and milestones. The project always goes without a hitch. Due to certain problems on our end, there were delays. Additionally, there were some modifications to the original scope, but everything went smoothly.
Are there any areas for improvement or something iCentric Agency could have done differently?
none.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Software Dev Company
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Mar. 2015 - Oct. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They demonstrated a dedication to both quality and client happiness.”
Nov 4, 2025
Sales & Marketing Director, Advance IT Group Limited
Mathew Colley
Other industries
Dudley, England
11-50 Employees
Online Review
iCentric Agency provided custom software development support to a software development company. The team was tasked with adding custom features, fixing bugs, and optimizing the client's software.
iCentric Agency's work improved the client's software, resulting in increased customer satisfaction and a more seamless user experience. The team enhanced the software's overall efficiency and performance. Their project management was effective, and they delivered on time and were responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales & Marketing Director of Advance IT Group Limited
Describe what your company does in a single sentence.
Experienced Software and Internet Developers. We guarantee our work and have a partnership approach to supporting our clients. Advance IT Group Limited provide GUARANTEED software designs for businesses, local government and organisation in the UK. We are a nationwide company of software and Internet designers with many established products developed in Birmingham from 1990 onwards. We have many years of experience, long term customer relationships and designs winning both national UK and local West Midlands awards giving you independent assurance of customer satisfaction, value for money and a job well done.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire iCentric Agency to accomplish?
Support in completing tasks
SOLUTION
How did you find iCentric Agency?
Online Search
Clutch Site
Why did you select iCentric Agency over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Custom Feature Development: Adding features that are specifically designed to improve the functioning and user experience of our program. Bug Fixes and Optimization: Fixing software problems and improving performance for more seamless operation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our software benefited from the changes made by iCentric Agency. As reported faults decreased, customer happiness increased and the user experience became more seamless. The software's overall efficiency was further enhanced by improvements in its performance. These modifications showed progress and success without going into detail about the extent of the changes, reflecting a successful effort with noticeable improvements.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Effective project management was demonstrated by iCentric Agency, which regularly delivered goods on schedule and swiftly attended to our needs. The project was successful because of their responsiveness and timeliness.
What was your primary form of communication with iCentric Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We were particularly impressed by iCentric Agency's ability to seamlessly combine technical know-how with a solid customer-centric approach. They demonstrated a dedication to both quality and client happiness by regularly meeting deadlines and attending to our needs in a timely manner.
Are there any areas for improvement or something iCentric Agency could have done differently?
NO
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Software Development for School District
Custom Software Development
$10,000 to $49,999
Aug. 2014 - Apr. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their dedication and openness to new ideas impressed us."
Nov 4, 2025
Instructional Coach, Charleston County School District
Martin Serah
Education
Mount Pleasant, South Carolina
1,001-5,000 Employees
Online Review
iCentric Agency provided full stack software development services for a school district. The team created a browser-based dashboard, designed the graphics, and developed interactive features using JupyterLab.
iCentric Agency had to develop a frontend solution to ensure a consistent UI across multiple platforms, from tablets to 65-inch 4K displays. They also tackled JupyterLab integration challenges. Despite some issues and the COVID-19 pandemic, the team remained dedicated and completed the complex project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Instructional Coach of Charleston County School District
Describe what your company does in a single sentence.
Charleston County School District (CCSD) is a nationally-accredited school district that is committed to providing equitable and quality educational opportunities for all of its students. CCSD is the second-largest school system in South Carolina and represents a unique blend of urban, suburban, and rural schools spanning 1,300 square miles along the coast. CCSD serves more than 50,000 students in 87 schools and specialized programs. CCSD offers a diverse, expanding portfolio of options and specialized programs, delivered through neighborhood, magnet, IB (international baccalaureate), Montessori, and charter schools. Options include programs in science, technology, engineering, and mathematics (STEM); music and other creative and performing arts; career and technical preparation programs; and military.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire iCentric Agency to accomplish?
Full-stack software development for an open-standard, interactive browser-based dashboard running on current hardware, including tablets and 65-inch 4K monitors.
SOLUTION
How did you find iCentric Agency?
Online Search
Clutch Site
Why did you select iCentric Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from iCentric Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The goal is to create an interactive, browser based dashboard through front end and back end development on an extensible framework with open standards for organizing and visualizing data.
We use an interactive dashboard to visualize complicated sustainability models and issues for our project at the Faculty of Sustainability. By dissecting events and solutions into detailed phases, this platform provides the chance to analyze and visually represent data in an informative manner.
The platform is created on site for the mobile application with many stakeholders, including users and audiences. The current hardware, which includes several 4K monitors, laptops, and tablets, was used to implement the software solution.
Based on the current system, iCentric Agency created graphic and interactive options using JupyterLab for plug ins and widgets, as well as a modular, extensible, interactive dashboard for audience focused, simplified presentation and interaction that is browser based and tablet-controlled.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The staff remained dedicated and upbeat throughout the extremely difficult project. Frontend had to provide a solution for a consistent user interface (UI) across a variety of platforms, from tablets to 4K 65 inch displays, while Backend encountered difficulties integrating JupyterLab. We even completed the project in the midst of a worldwide pandemic.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We used Slack and GitLab as communication tools, and project management was always accessible.
What was your primary form of communication with iCentric Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their dedication and openness to new ideas impressed us.
Are there any areas for improvement or something iCentric Agency could have done differently?
Noon
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-15 of
15 Reviews
Our Story
Our seasoned team of AI specialists has collaborated for more than a decade, cultivating an elite clientele distinguished by an outstanding retention rate. Among our valued partners are Porsche, Mercedes, Subaru, Mott MacDonald, Costain, Balfour Beatty, London Luton Airport, Cardiff Airport, Stockholm Airport, Aramex, Travelodge, Autoglym, Marley Plumbing and Drainage, Charles Wells Brewery, Gonzalez Byass, Fuji Film, The United Nations, Smart Systems, and TUI Travel—to name a small selection.
What Sets Us Apart
We’re refreshingly different
We build lasting partnerships with clients who value our deep experience across technologies and industries. If an idea will prove costly, we’ll tell you. If there’s a better way, we’ll find it. We’ve got your best interests at heart
We’re easy to do business with
You’ll have a single point of contact with our team – someone up to speed with everything. We keep things jargon-free and make sure your views count during the design and delivery process. We’re always clear about costs and timescales.
We ensure you stay in control
We won’t make you reliant on us. All the code we develop for you comes with source code, so any developer can work with it. All intellectual property (IP) rights are yours. You won’t have to pay any licence fees or mandatory on-going charges.
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