iCEA

BACKGROUND

Please describe your company and your position there.

I am the owner of a fashion online store called Rave or Sleep. We are selling mostly clothes and outfits for rave festivals and electronic dance music.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

We hired the ICEA Group International for doing seo to our website and to get more sales from our online shop.

SOLUTION

How did you select this vendor and what were the deciding factors?

The ICEA Group International has reached out to us via e-mail. We have spoken to them and also checked for the quality of their previous optimizations. After this we started working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The ICEA Group International is doing on page seo like writing texts for our categorie pages, home page or our blog. Also they are writing texts on other sites for the purpose of backlink building.

How many people from the vendor's team worked with you, and what were their positions?

I have talked to a couple of member of the ICEA Group International and i am in good contact with a guy called Peter.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since doing the Seo campaign our sales have gone up and the traffic has increased a lot. Also the positioning of the keywords is stronger and the texts provided by them are high quality.

Describe their project management style, including communication tools and timeliness.

For communication we are using email, telephone calls or google meet. Everything is delivered right on time, and there is absolutely no problem when it comes to meeting deadlines.

What did you find most impressive or unique about this company?

The level of quality of their content is absolutly amazing and the communication is always quick and easy. Everything of what they promised in their agreement has always been delivered and all of the stepstones have been implemented very well.

Are there any areas for improvement or something they could have done differently?

Maybe sometimes i wished to know more of their implementations in advance. But in the end everything they come up with is of an outstanding quality and just right.

BACKGROUND

Please describe your company and your position there.

We are Marketing specialists, I manage the company as SOWA’s CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group North America, and what were your goals?

We were partners on an SEO project design to boost traffic to our client, QUPI.com. It was a pleasure to work with iCEA Group. Our goals were to increase in traffic, and we managed to achieve this together!

SOLUTION

How did you select this vendor and what were the deciding factors?

iCEA Group is a leader in the SEO industry in Poland. Both our companies operate in the Internet industry and have similar values. That is why we managed to build a great relationship that allowed us to successively operate.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

QUPI.com drives organic traffic through its blog. They wanted compelling, credible articles that would increase traffic and lead to more sales of their app and desktop platform.

How many people from the vendor's team worked with you, and what were their positions?

We have a dedicated project manager and an SEO specialist who are responsible for communicating with us and delivering results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the inception of the project, the organic traffic on the website has risen over 500% and keeps growing.

Describe their project management style, including communication tools and timeliness.

We have a dedicated project manager who looks after us making sure the deadlines are met. I can't recall a situation where a delegated task had been overdue. We communicate via email but iCEA is using the newest SEO tools to keep their competitive edge.

What did you find most impressive or unique about this company?

They provide professional and comprehensive services.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am an owner of the shoe shop, my shop offers a wide variety of products returns from calando.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group North America, and what were your goals?

I was trying to bring more customers to the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've got a referral from a company satiated with iCEA Group services.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

In the beginning iCEA representative prepared an analysis of our competitors and suggest the strategy to be number one in the google search. I could pick and choose items of the offering to better tailor the offer to my budget. iCEA analyst change the key phrases and layout of the shop, thanks to this my traffic increase by 180%.

How many people from the vendor's team worked with you, and what were their positions?

In the beginning I was in touch only with analyst, then communication switched to PM.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As I mentioned earlier iCEA analyst change the key phrases and layout of the shop, thanks to this my traffic increase by 180%. Everything was delivered on time with great care.

Describe their project management style, including communication tools and timeliness.

Whole communication, beside an over the phone consultation with analyst was held via email. After deciding on scope the timeline was presented and after finishing each step I was given an update regarding that.

What did you find most impressive or unique about this company?

They were expensive but super profesional it was no-brainer for me.

Are there any areas for improvement or something they could have done differently?

They are great with communicating everything on time, but I guess they are working in the different timezone, and the time of the contact was weird.

BACKGROUND

Please describe your company and position.

I am the Owner of an advertising & marketing company

Describe what your company does in a single sentence.

Branding

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iCEA Group International to accomplish?

• Boost Organic Page Ranking
• Boost Google My Listing Ranking
• Optimizing Keywords

SOLUTION

How did you find iCEA Group International?

• Clutch Site
• Cold Call

Why did you select iCEA Group International over others?

They Sold Me

What was the size of iCEA Group International’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO, Keyword Research, Content Optimization, Landing Page Optimization, Meta Tags

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• I got a sales call from a Polish gentleman who was delightful. He spent 90 minutes on the phone telling me all the great things ICEA group could do for me. That's where the positive experience ended. Within 1 week, I could tell this was going to be a nightmare. The quality of work was at the level of a third-grader: spelling mistakes, extremely poor grammar, and redundant phrasing. It was embarrassingly poor. \
• And they wanted to write blog posts on my behalf! When I said, "No, please don't; I'll write them for you," they said, "It's against our policy." I asked where they would be posting these horribly crafted essays and they said... wait for it... "It's against our policy to tell you." Seriously? The technical team wasn't fluent in my website architecture, so my IT guy had to implement all of the updates himself. 
• Essentially, they were just advising me to implement (by myself) their utterly deplorable supposedly keyword-optimized writing into my website. After 1 week, I tried to get out of the contract, stating that their developers weren't actually doing anything, and they refused. I tried several times and they said basically, "You're stuck with us for 3 months." I am beyond disgusted with this company.  
• Don't let their chipper voices and smarmy "you will be so pleased, my friend" emails fool you. This company's product is utter garbage and possibly a scam. Oh, and my site has dropped in ranking since working with them. I have less business than when I started.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My "project manager," based somewhere in India, was in a different time zone which meant our awake hours overlapped by 2 hours each morning. This meant, anytime I had an inquiry, I had to wait 24 hours to get a message back from her saying "I will check with the team" and then wait another 24-48 hours to hear back from her with a cut-and-pasted message in poor English (sometimes to the point where I couldn't actually understand it. So then I'd have to inquire further and it would take another 2-3 days to get a response.

What was your primary form of communication with iCEA Group International?

Email or Messaging App

What did you find most impressive or unique about this company?

There was nothing unique or impressive about this company.

Are there any areas for improvement or something iCEA Group International could have done differently?

iCEA should stop scamming people. Their communication is dreadful and the quality of work is below awful.

BACKGROUND

Please describe your company and position.

I am the I work as a quality and administration coordinator. of FUH NOWAK Sp.k.

Describe what your company does in a single sentence.

We are engaged in construction services, specialty is mechanical processing of concrete

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iCEA Group International to accomplish?

• increase the quality of texts on the site
• content optimization

SOLUTION

How did you find iCEA Group International?

Online Search

Why did you select iCEA Group International over others?

High ratings, Great culture fit, Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Changing the texts on the website, indicating the phrases

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• high display of our website
• more customers who came to us thanks to our website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was implemented on time and as agreed, employees were flexible, ready to modify the content and scope of work on an ongoing basis

What was your primary form of communication with iCEA Group International?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

I can't point to anything impressive, while I rate all elements of cooperation highly

Are there any areas for improvement or something iCEA Group International could have done differently?

Yes, undertake cooperation with copywriters who have technical expertise

BACKGROUND

Please describe your company and your position there.

I am the co-owner of a herbal and medical store. We have four stationary stores and an online store selling herbs, teas, organic food and natural cosmetics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

We began working with iCEA in the area of SEO for our online store. The initial goal was to adapt the site to the requirements of the Google search engine and improve its visibility in the organic results.

SOLUTION

How did you select this vendor and what were the deciding factors?

I made the decision to cooperate because of the professional approach of the analyst, who, before signing the contract, performed an audit determining the actions to be taken to improve the website's visibility on the web.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We work with iCEA to optimize the site for Google search. They prepare content for us, perform technical optimization of the site and acquire external links. In addition, they support us in blogging. We write the texts for the blog on our own, while iCEA prepares suggestions for topics and verifies the correctness of the entries in terms of SEO.

How many people from the vendor's team worked with you, and what were their positions?

I am in constant contact with the account manager, who cooperates and orders activities to the relevant specialists in the technical department.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Working with iCEA has allowed us to increase the number of keywords on which our online store is visible and to customize it to be more transparent to customers.

Describe their project management style, including communication tools and timeliness.

I contact the supervisor by phone and email, and receive reports on the work done. All the agreed works and changes I request are done in a timely manner.

What did you find most impressive or unique about this company?

Prepare an optimal action plan depending on the budget you want to allocate to online marketing.

Are there any areas for improvement or something they could have done differently?

I have no additional suggestions.

BACKGROUND

Please describe your company and your position there.

We are an employment agency that offers HR solutions. We provide the following services: recruitment of permanent and temporary employees, outsourcing, outplacement, as well as training in material handling equipment, occupational health and safety, premedical first aid, energy, colonics, pedagogy for instructors of practical vocational training as well as many soft training courses for production leaders, among others.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

We are focused on effective implementation of marketing activities and effective promotion of our site. We want the iCEA Group to help us promote our company's business, brand, and influence the growth of sales of our services. We are hoping for help in effective customer acquisition and online sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

At the very beginning, during sales calls, we received a detailed and free SEO analysis. We liked the holistic approach of the salesman. Thanks to him, we know that iCEA Group relies on solutions that have a real impact on improving the visibility of the supported domains. Equally important is valuable traffic and conversions.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

I regularly receive analyses prepared by specialists. The iCEA Group's SEO Specialists perform a number of activities such as preparing content, various technical optimizations on the site, competitor analysis, acquiring valuable links, etc. Every month I receive a report that summarizes the work undertaken.

How many people from the vendor's team worked with you, and what were their positions?

On a daily basis, I am in contact with a supervisor who is assigned to our cooperation. His task is to conduct smooth communication between our companies. He oversees the entire implementation process. I know that if necessary, it is possible to arrange an online meeting in which the SEO Specialist also participates. The supervisor works professionally and in a timely manner, and the cooperation is based on full trust.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Organic visibility has systematically increased since the beginning of our cooperation. The number of keywords for which our domain ranks TOP 3, TOP 10 and TOP 50 has also increased. This month, our site was displayed more often in Google search results. We also got more clicks relative to the previous month. We have gained links on 27 sub-pages since the beginning of the contract. We are currently satisfied with our cooperation with iCEA Group.

Describe their project management style, including communication tools and timeliness.

The Customer Success Specialist e-mails me reports and content for approval. We clarify ongoing issues during phone calls and via email. The issues I raise are resolved in a timely and effective manner.

What did you find most impressive or unique about this company?

I appreciate the support of SEO experts who have prepared an effective business strategy for our company, which they effectively and efficiently implement. By the reports we receive, I know the effects of the activities carried out. We are confident that iCEA Group will help us achieve our goals.

Are there any areas for improvement or something they could have done differently?

Currently, I have no comments related to the execution of the contract. Any issues are clarified on an ongoing basis, and I believe this will remain this way, and our visibility on the Internet will increase.

BACKGROUND

Please describe your company and your position there.

We create gift sets mainly for companies. I am the owner of the company, chairman of the board.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

I hired ICEA for comprehensive SEO support, the primary goal was to improve the company's online position.

SOLUTION

How did you select this vendor and what were the deciding factors?

The decisive factor was the level of content presented by ICEA.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

As part of SEO activities, iCEA Group International takes care of technical optimization, prepares content, and conducts link building activities. We work on the basis of a long-term strategy.

How many people from the vendor's team worked with you, and what were their positions?

Most often I have direct contact with the Customer Success Specialist and SEO Specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The organic visibility of my online store has been increasing since we started working together.

Describe their project management style, including communication tools and timeliness.

Impressions are positive, in particular, I appreciate the level of content, comprehensiveness of contract execution, communication and timeliness.

What did you find most impressive or unique about this company?

Competence, reliability. I am satisfied with the implementation of the project.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO of the company We are engaged in the construction of roofing terraces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

Improving the position of the website in the search engine.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had information from a friend about the company iCEA. The results of iCEA activities were decisive.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of work included optimizing the website, improving SEO, expanding the layout, content.

How many people from the vendor's team worked with you, and what were their positions?

He works with 3 people: Customer Success Specialist Technical Department SEO Specialist Copywriter

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently the results are OK, all the time the site is developing.

Describe their project management style, including communication tools and timeliness.

The contact is done by one person, using the google narżedzi (google drive, meet). Questions are answered within 24 hours.

What did you find most impressive or unique about this company?

What's impressive is they help with any tasks, even not related to SEO.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

I am marketing & eCommerce manager of a company that manufactures and assembles wooden houses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iCEA Group International , and what were your goals?

ICEA was hired to carry out SEO services, increase brand awareness and audit the current website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Process was long and we were intervieved 4 other companies. After hearing about ICEA competencies and achievements, we decided to chose ICEA offer.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

ICEA work begans with detailed SEO audit and set recomendations for page optimalization, content plan and goals for two next quarters. ICEA delivered on its plans, meeting its objectives perfectly.

How many people from the vendor's team worked with you, and what were their positions?

ICEA wyznaczyła kierownika projektu oraz 4 osobowy zespół.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw a 50% increase in the visibility of our site for the desired keywords. The effect was beyond expectations.

Describe their project management style, including communication tools and timeliness.

Contact from ICEA is frequent, all analyses are delivered on time and strategic decisions are consulted. Every month we received reports that summarised the implementation of the plans in great detail.

What did you find most impressive or unique about this company?

Proactivity, initiative, very good contact and delivery of targets.

Are there any areas for improvement or something they could have done differently?

There are no such things.