HWMAN Engineering

BACKGROUND

Please describe your company and position.

I am the PM of HERE

Describe what your company does in a single sentence.

Advanced mapping and location-based services, delivering precise navigation, real-time traffic updates, and geospatial solutions for individuals and businesses worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HWMAN Engineering to accomplish?

• Enhance software quality by providing high-quality testing across multiple platforms with seamless integration into workflows.

SOLUTION

How did you find HWMAN Engineering?

Referral

Why did you select HWMAN Engineering over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from HWMAN Engineering were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes manual testing for exploratory and usability validation, test automation for unit, integration, and regression testing, and seamless CI/CD integration using tools like Jenkins or GitLab CI/CD. Manual testing focuses on complex user scenarios, while automation enhances efficiency with frameworks Playwright. The CI/CD pipeline automates builds, tests, and deployments, providing rapid feedback and maintaining production-like test environments. Key deliverables include a test strategy document, automated test suites, configured CI/CD pipelines, and detailed test result reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project achieved 75% test coverage for critical mapping functionalities through automated tests, surpassing the 70% target. Manual testing time was reduced by 60% due to automation of repetitive tasks. The CI/CD pipeline delivered feedback within 5 minutes of code commits, meeting the goal of rapid validation. Zero critical defects were reported in production releases over three months. A collaborative DevOps culture was established, with 90% team adoption of documented feedback processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Here.com's project management was agile and efficient, using Jira for task tracking and weekly sprint reviews to stay aligned. All deliverables, including test strategies, automated suites, and CI/CD pipelines, were delivered on time within the 2-week timeline. The team responded to our needs within 12 hours via Slack or meetings, ensuring quick resolution of issues. Test scripts and pipeline configurations were iteratively refined based on our feedback. Their proactive communication and strict adherence to deadlines have ensured a highly responsive and successful project execution.

What was your primary form of communication with HWMAN Engineering?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We find their innovative approach to integrating human-centric design with advanced engineering solutions impressive. Their unique ability to seamlessly blend cutting-edge geospatial technology with user-focused applications aligns closely with our mission to deliver precise and accessible mapping services. HWMAN's commitment to rapid prototyping and iterative feedback, as evidenced by their agile development cycles, stood out as a key strength. Their collaborative culture, fostering cross-functional teamwork, ensured that our testing and CI/CD integration needs were met with exceptional responsiveness. This combination of technical expertise and user-driven innovation makes HWMAN Engineering a standout partner.

Are there any areas for improvement or something HWMAN Engineering could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Managing Director of BetterQA

Describe what your company does in a single sentence.

We provide Quality Management Services.

At our company, I always like to say that we offer more than just software QA services; we provide peace of mind. In an era where digital transformation can be a wild frontier, we stand defenders against digital deception & substandard tech practices. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HWMAN Engineering to accomplish?

• Identifying a QA specialist to help us augment our services
• Get relevant TOSCA experience under our belt
• Get a QA lead experience under our belt

SOLUTION

How did you find HWMAN Engineering?

• Online Search
• Referral

Why did you select HWMAN Engineering over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from HWMAN Engineering were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team provided expert QA leadership and hands-on testing services as a Senior QA Engineer, leveraging over 14 years of experience in ERP and complex enterprise systems such as SAP Fiori and SAP S/4HANA. His key contributions included:

• Developing and executing detailed test strategies and automation frameworks tailored for ERP modules, ensuring robust functional, integration, and regression testing.
• Designing and implementing automated testing using TOSCA and Selenium, fully integrated into our CI/CD pipeline (Jenkins, GitHub), which increased our test automation coverage by approximately 30%.
• Providing test guidance and mentoring to the QA team, promoting best practices and continuous process improvements.
• Performing backend data validation with advanced SQL queries to ensure data integrity and consistency across complex workflows.
• Coordinating closely with cross-functional teams to align test activities with evolving business requirements and tight delivery timelines.

The team's contributions significantly enhanced our product quality, reduced defect leakage, and improved release confidence for our mission-critical ERP platform. His proactive approach and deep expertise were instrumental in achieving a reliable, high-quality UX.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ahmed’s efforts resulted in a 30% boost in automation coverage, halved our manual regression time, and ensured that over 85% of defects were captured pre-release, significantly reducing post-production fixes and improving delivery predictability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently demonstrated strong project management skills throughout the engagement. He effectively planned and prioritized test activities to align with tight release schedules for complex ERP modules like SAP Fiori and SAP S/4HANA.

They delivered all assigned test artifacts, including detailed test strategies, automation frameworks, and test execution reports, on or ahead of deadlines, ensuring no delays to our development or deployment timelines.

When requirements evolved or urgent testing needs arose (e.g., last-minute feature changes or critical defect retests), Ahmed was highly adaptable and proactive. He quickly adjusted test coverage, coordinated with the development team, and provided timely updates, minimizing disruption to the release plan.

Their clear communication, daily status tracking, and hands-on guidance helped maintain transparency with stakeholders and fostered a collaborative environment. Overall, Ahmed’s reliable delivery and responsiveness were key factors in keeping the project on track and meeting quality standards.

What was your primary form of communication with HWMAN Engineering?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about working with the team was their deep expertise in ERP systems; not just basic QA. Ahmed didn’t just follow a checklist; he took time to understand our specific SAP Fiori and SAP S/4HANA workflows, customizing the test strategy to fit complex business logic.

Equally impressive was the hands-on automation work. Many QA engineers talk about automation, but Ahmed actually built and integrated robust, maintainable frameworks from scratch, pushing our automation coverage up by about 30% in a short timeframe.

His combination of technical depth, process improvement mindset, and clear communication made the entire QA effort feel proactive rather than reactive, which is rare. We didn’t just get test cases; we got a partner who genuinely cared about delivering a stable, high-quality product.

Are there any areas for improvement or something HWMAN Engineering could have done differently?

Overall, their QA contribution was highly valuable and technically strong. If I had to point out an area for potential improvement, it would be around early scoping and estimation. Given the complexity of ERP modules and evolving requirements, a more detailed upfront estimate for automation effort and maintenance could have helped us plan budgets and timelines even more precisely.

On the pricing side, while the rates reflected the high expertise and were fair for the level of service, future projects could benefit from a clearer cost breakdown for each phase, especially distinguishing between initial automation framework setup versus ongoing test execution and maintenance.

That said, the ROI has been solid, and the cost is justified by the quality they deliver. With a bit more granular cost forecasting, it would be even easier to align internal budgets from the start.