HQ Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an interior design studio based in Bucharest. We specialize in creating stylish and functional spaces for the hospitality industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with HQ Solutions?

We needed help with network design, server, and IT management.

SOLUTION

What was the scope of their involvement?

HQ Solutions provides all-in-one IT solutions for us. The team has set up hardware, Wi-Fi, computers, and software.

What is the team composition?

We work with 2–5 teammates from HQ Solutions.

How did you come to work with HQ Solutions?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in July 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HQ Solutions has delivered a fully functional network. It has a fast speed, and we’re very satisfied with their work. Overall, we’ve seen high changes in our productivity and efficiency.

How did HQ Solutions perform from a project management standpoint?

They have a ticketing solution and a very fast response time. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

We’ve been impressed with their work — they’re better than some of the biggest providers in the industry.

Are there any areas they could improve?

There’s nothing we can come up with.