Heeeper

BACKGROUND

Please describe your company and position.

I am the CEO of DripJobs

Describe what your company does in a single sentence.

Software solutions for contractors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• UI Refresh
• Better useability

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

• High ratings
• Communication

How many teammates from Heeeper were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: UI Redesign of DripJobs by Dmytro with Heeeper
Project Objective
The objective of this project was to redesign the user interface (UI) of DripJobs to enhance usability, improve the overall user experience (UX), and align the platform’s design with modern aesthetic and functional standards. The redesign aimed to streamline workflows, ensure responsive design across devices, and elevate the visual appeal of the application to meet the expectations of a growing user base.

Scope of Work
1. Initial Research & Discovery

Stakeholder Meetings: Conducted discussions with the DripJobs team to understand business goals, user needs, and current pain points.
Competitive Analysis: Reviewed UI trends in CRM and SaaS platforms to identify opportunities for differentiation.
User Feedback Analysis: Assessed existing user feedback to identify recurring design challenges and prioritize features.
2. UI/UX Audit of Existing Platform

Evaluated the current DripJobs UI for:Navigation structure
Consistency in design elements
Accessibility and usability concerns
Visual hierarchy and alignment with branding
Delivered a detailed report of findings and recommendations.
3. Wireframing & Prototyping

Wireframe Development: Created low-fidelity wireframes to outline proposed layouts and workflows.
Interactive Prototypes: Developed high-fidelity prototypes to simulate user interactions for review and feedback.
Iterations: Incorporated feedback from the DripJobs team to refine prototypes.
4. Visual Design Overhaul

Color Scheme Updates: Refined the color palette to align with brand guidelines while enhancing contrast and visual appeal.
Typography: Updated fonts for improved readability and consistency.
Iconography: Designed a custom icon set for a cohesive visual language.
Design Components: Built reusable design components (buttons, input fields, dropdowns) for consistency and scalability.
5. Navigation & Workflow Enhancements

Simplified the primary navigation to ensure intuitive access to core features.
Streamlined workflows for:Pipeline management
Proposal creation
Job scheduling and tracking
Added quick-access menus and shortcuts for frequent actions.
6. Responsive Design Implementation

Optimized the design for seamless functionality across devices, including:Desktop
Tablet
Mobile
7. Design Handoff & Collaboration

Design System Documentation: Delivered a comprehensive design system including style guides, component libraries, and interaction patterns.
Collaboration with Development Team:Provided all design assets in tools like Figma.
Conducted handoff meetings to ensure developers had clarity on functionality and design intent.
Supported developers during implementation with regular check-ins and feedback.
8. Post-Redesign Support

Addressed any design-related challenges encountered during development.
Delivered minor updates based on early user feedback after the redesign launch.
 
Deliverables
Comprehensive UI/UX audit report
Low-fidelity wireframes and high-fidelity interactive prototypes
Updated design system and component library
Final design assets (e.g., Figma files, SVG/PNG icons)
Responsive design layouts for multiple screen resolutions
 
Outcome
The UI redesign of DripJobs resulted in:

Enhanced user satisfaction due to improved workflows and aesthetics.
Increased adoption of key features through intuitive navigation.
A modernized interface that better reflects the brand’s commitment to innovation and user-focused solutions.
This scope of work highlights Dmytro’s role in bringing clarity, innovation, and professionalism to the DripJobs UI redesign process through his partnership with Heeeper.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CEO Approval

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very patient and friendly. Communicates very well

What was your primary form of communication with Heeeper?

Virtual Meeting

What did you find most impressive or unique about this company?

Their great communication was most impressive, great understanding of workflow too

Are there any areas for improvement or something Heeeper could have done differently?

Not at this time

BACKGROUND

Please describe your company and position.

I am the founder of happinessai.com

Describe what your company does in a single sentence.

Happiness AI is a technology company that develops Artificial Intelligence applications. We believe happiness is a human right, and everything we do is to make our world happier.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• To design a modern UI/UX for the HAPI AI Agent iOS app
• To develop an interactive User Life Timeline
• To create the User Persona and Customer Journey Map

SOLUTION

How did you find Heeeper?

• Online Search
• Referral
• Clutch Site

Why did you select Heeeper over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Heeeper were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work
Modern iOS App UI/UX for HAPI AI Agent:

• Design a intuitive interface and user flow.
• Ensure seamless user experience across all app features.
• Optimize for performance and accessibility.

Interactive User Life Timeline:

• Develop a dynamic timeline feature.
• Allow users to add, edit, and view activities.
• Integrate visual cues for free time and scheduled events.

User Persona and Customer Journey Map:

• Conduct user research to gather insights.
• Create detailed user personas.
• Map out the customer journey, highlighting key touchpoints and pain points.

Key Deliverables
UI/UX Design Mockups:

• High-engagement designs for the iOS app.
• Interactive prototypes for user testing.

User Life Timeline Feature:

• Functional timeline integrated into the app.
• User-friendly interface for managing activities.

User Personas and Journey Maps:

• Comprehensive profiles of target users.
• Visual journey maps detailing user interactions and experiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Design Completion:

• High-Fidelity Mockups: Delivery of complete high-fidelity UI/UX mockups for the iOS app.
• Interactive Prototypes: Creation of interactive prototypes for user testing and stakeholder review.
• Iteration and Refinement: Iterating on designs based on feedback to ensure optimal user experience.
• Design Reviews: Regular design reviews to ensure alignment with project goals.
• Final Approval: Obtained final approval from stakeholders on the completed UI/UX designs.

Design Handoff:

• Design Specifications: Detailed design specifications and assets for the development team.
• Detailed Visuals: Designs included precise colors, fonts, images, and icons.
• Interactivity: Included interactive elements to simulate user interactions.
• Accuracy: Designs conveyed the realistic look and feel of the final product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management

• On-Time Completion: The team consistently delivered according to the project timeline.
• Milestone Tracking: They effectively tracked and met key milestones, ensuring steady progress throughout the project.
• Communication: The team maintained open and clear communication, promptly addressing any questions or concerns.
• Adaptability: They were flexible and responsive to feedback, making necessary adjustments to meet evolving project needs.
• Regular Updates: Provided regular updates and progress reports, keeping us informed.
• Feedback Integration: Actively sought and incorporated our feedback to ensure the final designs aligned with expectations.

What was your primary form of communication with Heeeper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their exceptional creativity and insight. They took our incomplete ideas and transformed them into fully realized designs, often anticipating our needs before we even articulated them. Their ability to understand and expand on our vision was extremely helpful, making the entire process smooth and efficient. 

Are there any areas for improvement or something Heeeper could have done differently?

Heeeper could consider expanding their services to include user testing feedback collection for iterative design.

BACKGROUND

Please describe your company and position.

I am the CEO of Futboly LTD

Describe what your company does in a single sentence.

Collaborating with this team has been an absolute pleasure. I commissioned a UX/UI design, and the results exceeded all expectations. The attention to detail, creativity, and professionalism were truly remarkable. Their ability to translate ideas into a flawless design was unparalleled. I’m already looking forward to partnering with them on future projects. If you're looking for top-tier design work, don’t hesitate—hire this team for a truly outstanding experience!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• UX/UI Design App

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

High ratings

How many teammates from Heeeper were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX Design for a Football App

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Perfect design matching the request

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time.

What was your primary form of communication with Heeeper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They can reach your expectation

Are there any areas for improvement or something Heeeper could have done differently?

Nothing comes to mind 

BACKGROUND

Please describe your company and position.

I am the President of Readybuild

Describe what your company does in a single sentence.

We provide Construction Management Software for the Residential Home Remodeling Industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• UI/UX Design for SaaS Application

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Leverage a human-centered design process to deliver an easy-to-use user interface and user experience
Research customers, competitors, and products
Develop personas, scenarios, and user stories
Work with stakeholders to identify requirements
Create wireframes, prototypes, and high-fidelity mock-ups
Develop and implement usability testing
Design for accessibility standards
Create and maintain usability documentation
Work with developers to ensure product quality
Work closely with product managers and marketing to maximize customer success
Ensure products are tested with customers and validated against business goals

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of development ready design solutions which easily understood and extremely well thought out solutions to our business objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always delivered excellent solutions on time and on budget. They have always been extremely responsive with our requests and always work to meet and exceed our timelines.

What was your primary form of communication with Heeeper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design solutions are always forward-thinking and push us to think about unique solutions that will better serve our client needs.

Are there any areas for improvement or something Heeeper could have done differently?

Not at this time.

UPDATED REVIEW

This review was published on August 15, 2024. 

Linda Schasch
Director of Product Support & Integration, ReadybuildSoftware

St. Louis, Missouri

1-10 Employees

Jan 2022 - Ongoing

Confidential

Verified

Project summary
Heeeper designs a new functionality for a management software company. The team has also provided wireframes and built items like a dashboard and a client portal to enhance the client's software architecture. 

Feedback summary
The client has developed and released Heeeper's designs, which have received positive feedback from the end clients. The team has managed great communication, has delivered items on time, and has understood the client's needs. Furthermore, the team's problem-solving skills have stood out.

BACKGROUND

Please describe your company and position.

I am the Director of Product Support & Integration of Readybuild

Describe what your company does in a single sentence.

We build custom construction management software for home remodelers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

Design new functionality for Readybuild and provide wireframes

SOLUTION

How did you find Heeeper?

Referral

Why did you select Heeeper over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Heeeper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are in the process of modernizing and enhancing the architecture of our software.  Dmytro and his team have designed many aspects of our software including our dashboard; project page with estimating and selections, financials (billing, quotes, po's, job costing, change orders), contracts, and file and photo storage; our client portal; the navigation bar; calendar and activitie; and time tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have developed and released most of the designs that Heeper has provided, and have received great feedback from clients on the enhancements to our software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, understands our needs, and delivers designs on time.

What was your primary form of communication with Heeeper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Heeeper has excellent problem-solving skills for the challenging designs we request.

Are there any areas for improvement or something Heeeper could have done differently?

No.

STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the CEO of Alliance Healthcare Solutions

Describe what your company does in a single sentence.

Healthcare automation; administrative work

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• SaaS design

SOLUTION

How did you find Heeeper?

Referral

Why did you select Heeeper over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a Figma UX UI design for a product that simplifies the payroll process for Home Health Physical Therapy clinics in the US. The design includes registration / login page / payroll page / providers page / settings / analytics

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not sure how to answer; generally users were satisfied with UX and UI, leaving some good verbal feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Definitely on time; communication consisted of virtual meetings and text messages in slack/google chat for something more transactional. The answers were always on time, sometimes even outside of the business hours

What was your primary form of communication with Heeeper?

Virtual Meeting

What did you find most impressive or unique about this company?

We were able to find a fitting budget for both of us and get things done in extremely short periods of time.

Are there any areas for improvement or something Heeeper could have done differently?

Not sure

BACKGROUND

Please describe your company and position.

I am the Design Manager of an information technology company 

Describe what your company does in a single sentence.

Our personalized AI tools empower 56 million people around the world to learn and improve their writing, enabling better communication across languages and cultures.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• on-going support for the marketing team

SOLUTION

How did you find Heeeper?

• Online Search
• up work

Why did you select Heeeper over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

On-going work on our website and brand styleguide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Stakeholder satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was sporadic. Projects were sometimes on time and sometimes late. Design quality was good.

What was your primary form of communication with Heeeper?

Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their low costs and flexibility. 

Are there any areas for improvement or something Heeeper could have done differently?

Responding to communication within 24 hours. Giving more of a heads up whe something was going to be late. Overall project management and communication could be improved. The design output was sometimes very good and sometimes not so good so more consistency there as well. 

BACKGROUND

Please describe your company and position.

I am an Executive of Pulpstream

Describe what your company does in a single sentence.

Business Process Platform 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• Design UI

SOLUTION

How did you find Heeeper?

• Online Search
• Other

Why did you select Heeeper over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Design UI

Design appreciate user interaction 

Design Logo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A streamlined design that help user feel that the product is sophisticated but easy to use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Heeeper?

Email or Messaging App

What did you find most impressive or unique about this company?

They had good designs.

Are there any areas for improvement or something Heeeper could have done differently?

More efficient communication 

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

Financial Market Data

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• Financial Data
• SaaS Web App Fintech solution

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

Good value for cost

How many teammates from Heeeper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our SaaS Web app from scratch and website. Scope included UX deliverables with user flows, customer journey maps etc and UI designs for entire app and website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and as needed.

What was your primary form of communication with Heeeper?

Virtual Meeting

What did you find most impressive or unique about this company?

Good design and commnication

Are there any areas for improvement or something Heeeper could have done differently?

NA

BACKGROUND

Please describe your company and position.

 I am the Product Manager of an it services company 

Describe what your company does in a single sentence.

Mobile App design and technological innovation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?
Finish UI/UX Mobile App Design

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

Company values aligned

How many teammates from Heeeper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX for Mobile Social Media Application: deliverables included all screen designs for every flow, content creation, management, metrics... everything!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile UI screen creation and revision for every aspect of the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear communication about timelines and expectations

What was your primary form of communication with Heeeper?

Virtual Meeting

What did you find most impressive or unique about this company?

The Heeeper crew were fantastic to work with on what turned out to be a huge project.

Everyone on their team worked tirelessly to move the final product forward with extreme professionalism and unsurpassed quality. Their communication was always clear and it was evident that the goal of working towards everyone’s mutual benefit is at the forefront of their company’s values. They found a way to translate our vision into an intuitive and beautiful design and never hesitated to guide us to the most elegant solutions.

Are there any areas for improvement or something Heeeper could have done differently?

No improvements needed

BACKGROUND

Please describe your company and position.

 I am the Sales specialist of a consulting company 

Describe what your company does in a single sentence.

IT Consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Heeeper to accomplish?

• UI Design
• Mobile App Design

SOLUTION

How did you find Heeeper?

Online Search

Why did you select Heeeper over others?

• High ratings
• Pricing fit our budget

How many teammates from Heeeper were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project with Heeeper focused on designing a user-centric mobile app for the electric power industry with the aim of improving user engagement and supporting our operational goals. The scope included: 

• Research and Strategy 
• UI/UX Design: Creating user-friendly interfaces, including wireframes, prototypes, and a comprehensive design system. 
• Branding: Developing a unique app identity, including logo and branding guidelines.
•  Final Deliverables: Providing high-fidelity designs with all necessary assets for development handoff. 

This engagement spanned over 4 months and delivered a cohesive and functional design ready for development implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amazing Collaboration: Partnering with Heeeper was a great experience. We provided them with a broad outline, and the result was truly exceeding our expectations. They seemed to dive into our minds, then sprinkle in their creative magic. 
• Distinctive Design: The design has a unique identity that really makes it stand out. 
• Fast delivery: Super fast turnaround times without compromising on quality was remarkable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Heeeper's project management was outstanding. They delivered on time, kept us constantly updated, and were highly responsive to our needs. Everything was handled smoothly and efficiently.

What was your primary form of communication with Heeeper?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really set Heeeper apart was not just their creativity, but also their deep understanding of the need for a modern application. They combined innovative ideas with insights into today's tech landscape, delivering a truly standout project.

Are there any areas for improvement or something Heeeper could have done differently?

Currently, there's nothing I can pinpoint that Heeeper needs to improve on. Their performance and delivery were spot on in every aspect of the project.