HatchWorks AI

BACKGROUND

Please describe your company and position.

I am the CIO of SILAC

Describe what your company does in a single sentence.

Insurance Annuitites

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks AI to accomplish?

• Nearshore cost efficiencies
• Team augmentation

SOLUTION

How did you find HatchWorks AI?

Online Search

Why did you select HatchWorks AI over others?

• High ratings
• Great culture fit

How many teammates from HatchWorks AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of key system features for supporting annuitiy products ongoing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

deliverables completed by deadlines, and compliant with security and audit regulations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

deadlines met on-time.  The team is very responsive to our requests.

What was your primary form of communication with HatchWorks AI?

Virtual Meeting

What did you find most impressive or unique about this company?

talent level very high

Are there any areas for improvement or something HatchWorks AI could have done differently?

none at this time

BACKGROUND

Please describe your company and position.

I am the CEO of GME

Describe what your company does in a single sentence.

We provide safety equipment, apparel, tools, Ave training for specialty contractors. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks AI to accomplish?

• Understand AI opportunity in our business
• Start an AI roadmap

SOLUTION

How did you find HatchWorks AI?

Referral

Why did you select HatchWorks AI over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from HatchWorks AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• AI state of the union
• AI opportunity discovery
• Team architecture discussion
• ROI force ranking for discrete opportunities
• Data hygiene/architecture consultation
• AI tool development assistance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Three development portion is just beginning. We uncovered and ranked opportunities, updated our optimal org chart, rolled out a corporate AI use policy and toolkit. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is thorough, prepared, and engaging. None of the dialog has felt canned or generic. 

What was your primary form of communication with HatchWorks AI?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're truly experts and can connect across the organization. They're not just "AI people," they're business people that understand AI. 

Are there any areas for improvement or something HatchWorks AI could have done differently?

Nothing yet

BACKGROUND

Please describe your company and position.

I am the Director of Operations of a real estate company.

Describe what your company does in a single sentence.

Real estate investment and sales

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks AI to accomplish?

• Viability study of AI-scraping for our business needs

SOLUTION

How did you find HatchWorks AI?

Referral

Why did you select HatchWorks AI over others?

• High ratings
• Referred to me

How many teammates from HatchWorks AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Hatch helped us to test the viability of using AI and AI-assisted technologies to scrape databases and collect lead information. Deliverables included Cloud-based program flows, weekly demos and consulting regarding security countermeasures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hatch performed thorough testing and review of our data sources, including some very difficult Captcha security, to determine whether we would be able to accomplish our goal of automated scraping.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management at Hatch was highly professional and extremely organized and streamlined. We had open communication with all assigned team members throughout, and responses were almost instantaneous. Deliverable schedule was strictly adhered to, despite constant unforeseen difficulties on our end.

What was your primary form of communication with HatchWorks AI?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was phenomenal and easy to work with. They also were attentive to needs and concerns and highly professional in each of their respective areas of expertise.

Are there any areas for improvement or something HatchWorks AI could have done differently?

I don't believe our experience could have gone any better. 

BACKGROUND

Please describe your company and position.

I am the CEO of a consultancy

Describe what your company does in a single sentence.

Tech-enabled financial planning and bookkeeping for professional services firms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks AI to accomplish?

• AI tech solutions

SOLUTION

How did you find HatchWorks AI?

Referral

Why did you select HatchWorks AI over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Guidance on how to leverage ai to accelerate our software development. We specifically are improving on using ai as a coding assistant 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team has a vision to work more efficiently. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with HatchWorks AI?

In-Person Meeting

What did you find most impressive or unique about this company?

Their dedicated focus on AI puts them at a unique advantage to fo deep in this discipline. 

Are there any areas for improvement or something HatchWorks AI could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Director of Product Design of an information technology company 

Describe what your company does in a single sentence.

Making Worklife better, together

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks AI to accomplish?

• Increase capacity
• Increase velocity
• Increase creative thinking

SOLUTION

How did you find HatchWorks AI?

Referral

Why did you select HatchWorks AI over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from HatchWorks AI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1-2 product designers joined our team to increase our capacity for a special project. Working with them was wonderful. Great people with exactly the right skills.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All deadlines were met to expectation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes.

What was your primary form of communication with HatchWorks AI?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great communication. They were friendly and motivated.

Are there any areas for improvement or something HatchWorks AI could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Senior CRM Manager & Braze Certified Marketer of info@braze.com

Describe what your company does in a single sentence.

Custom Software Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HatchWorks to accomplish?

• To Develop Custom Software

SOLUTION

How did you find HatchWorks?

• Referral
• Clutch Site

Why did you select HatchWorks over others?

Referred to me

How many teammates from HatchWorks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They Did Best Custom Software Development For Us And It's Really Working Perfectly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Custom Software Works Effectively

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and quickly responded to all my needs.

What was your primary form of communication with HatchWorks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They Delivered On Time And They Develop Best Custom Software

Are there any areas for improvement or something HatchWorks could have done differently?

I Think They Are Trying Their Best

BACKGROUND

Please describe your company and your position there.

I'm GM of a spend management software for SMBs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HatchWorks Technologies?

Hatchworks helped us with a UX review of our customer onboarding and early life experience. They identified ways to improve conversion and the customer experience overall.

SOLUTION

How did you select this vendor?

We had worked with the team in the past and knew they do quality work and had expertise in UX.

Describe the project in detail and walk through the stages of the project.

The team started with a diagnostic and mystery shopper approach then provided recommendations on how to improve our UX.

How many resources from the vendor's team worked with you, and what were their positions?

There were 2 resources - a UX expert and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We implemented many of the recommendations. This drove a 10% improvement in our conversion rates.

How effective was the workflow between your team and theirs?

Good - they are easy to work with and flexible.

What did you find most impressive or unique about this company?

Great expertise and roll up their sleeves to jump right in to solving the problem.

Are there any areas for improvement or something they could have done differently?

We could have had more input from different team members included along the journey vs just the readout.

BACKGROUND

Please describe your company and your position there.

I lead an innovation venture group at a telecommunications company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HatchWorks Technologies, and what were your goals?

I hired HatchWorks to provide strategic guidance and execution capabilities around product management to improve the efficiency, effectiveness, and velocity of a dev team working on an MVP mobile application.

SOLUTION

How did you select this vendor and what were the deciding factors?

HatchWorks was referred to me by a colleague who worked with the group on another project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

HatchWorks helped evaluate and institute product management best practices, code and architecture improvements, and scrum support across frontend, backend, and QA for an iOS application.

How many resources from the vendor's team worked with you, and what were their positions?

3 across product strategy, technical architecture, and product owner/scrummaster.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We almost tripled our velocity while reducing bugs to near zero.

Describe their project management style, including communication tools and timeliness.

Email, Slack, Jira, and Teams were used to virtually work together.

What did you find most impressive or unique about this company?

HatchWorks was an incredible thought partner with talented resources that were amazing to work together on a software project.

Are there any areas for improvement or something they could have done differently?

All issues were promptly addressed and improved. They live and breath the agile methodology.