Up & Gro

BACKGROUND

Please describe your company and position.

I am the CEO of Ariz Marketing

Describe what your company does in a single sentence.

Marketing Agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Web design

SOLUTION

How did you find Up & Gro?

Referral

Why did you select Up & Gro over others?

• High ratings
• Good value for cost

How many teammates from Up & Gro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Up & Gro for a comprehensive web design service that included creating a custom, responsive site optimized for search engines. They also provided thorough training on how to maintain and update the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching, my website traffic has increased by 25%, and I’ve seen a rise in conversion rates from visitors to customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, and their responsiveness to my needs made the entire process smooth.

What was your primary form of communication with Up & Gro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of service I received for the price was remarkable; they really went above and beyond to ensure my satisfaction.

Are there any areas for improvement or something Up & Gro could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of Nextxen Solutions

Describe what your company does in a single sentence.

Software Developer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Web Development

SOLUTION

How did you find Up & Gro?

Referral

Why did you select Up & Gro over others?

High ratings

How many teammates from Up & Gro were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Up & Gro designed a beautiful, fully responsive website for my business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I saw a significant increase in website traffic and inquiries, with a 50% uptick in visitors shortly after launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on point with their timelines and communicated effectively throughout the project. Any changes I requested were addressed quickly.

What was your primary form of communication with Up & Gro?

Virtual Meeting

What did you find most impressive or unique about this company?

Their unique value proposition delivering high-quality work at an affordable price was the most impressive feature. I felt I received much more than I paid for.

Are there any areas for improvement or something Up & Gro could have done differently?

I liked their service. They are perfect

BACKGROUND

Please describe your company and position.

I am the CEO of IT Fol

Describe what your company does in a single sentence.

We are an IT agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Build Website
• Website Optimization

SOLUTION

How did you find Up & Gro?

Clutch Site

Why did you select Up & Gro over others?

High ratings

How many teammates from Up & Gro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I worked with Up & Gro to develop a custom website that included responsive design and a user training session to help me navigate my new site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved engagement, with users spending more time on my site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met all deadlines and were receptive to my feedback throughout the process.

What was your primary form of communication with Up & Gro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and commitment to quality stood out. I felt valued as a client, and my input was taken seriously.

Are there any areas for improvement or something Up & Gro could have done differently?

Up & Gro was perfect on every side. 

BACKGROUND

Please describe your company and position.

I am the Manager of AbCloth

Describe what your company does in a single sentence.

A clothing online shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Website Design

SOLUTION

How did you find Up & Gro?

• Online Search
• Clutch Site

Why did you select Up & Gro over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Up & Gro were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Provided a comprehensive web design service that included a custom site design, responsive layout, and SEO features. They also offered training on how to update and manage my website effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the launch, I noticed a 40% rise in visitors and a 25% boost in online inquiries, which really helped my business grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to all deadlines, delivering the project on time. Whenever I had questions, their team responded promptly and thoroughly.

What was your primary form of communication with Up & Gro?

Email or Messaging App

What did you find most impressive or unique about this company?

The affordability of their services without compromising on quality was the most impressive aspect. 

Are there any areas for improvement or something Up & Gro could have done differently?

Everything was fine for me. No need any improvement.

BACKGROUND

Please describe your company and position.

I am the HR Officer of The Credit Don

Describe what your company does in a single sentence.

We are a credit repair company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Web Development

SOLUTION

How did you find Up & Gro?

• Online Search
• Referral
• Clutch Site

Why did you select Up & Gro over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Up & Gro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Up & Gro for web design and development, which included creating a fully responsive website tailored to my brand. They also integrated SEO optimization and provided a comprehensive user training session to help me manage the content myself.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've seen a 30% increase in website traffic and a 20% increase in user engagement metrics, indicating that visitors are exploring more pages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management: They delivered everything within the promised 1-2 week timeline, which was impressive. Their team was quick to respond to my needs and made adjustments based on my feedback.

What was your primary form of communication with Up & Gro?

Virtual Meeting

What did you find most impressive or unique about this company?

What I found most unique was their ability to deliver agency-quality work at a fraction of the cost. The level of professionalism in their communication and design process was outstanding.

Are there any areas for improvement or something Up & Gro could have done differently?

It would be great if they offered additional revision rounds as part of their package to ensure the final product is perfect.

BACKGROUND

Please describe your company and position.

I am the CEO of Lizmart

Describe what your company does in a single sentence.

Online Retail Shop

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Web Design

SOLUTION

How did you find Up & Gro?

• Online Search
• Clutch Site

Why did you select Up & Gro over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Up & Gro were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I bought the web design service from Up & Gro, and here’s what I got: a custom, professional-looking website tailored to my business needs. It’s fully responsive, so it looks great on mobile, and they finished it in about 1-2 weeks. They also gave me training to update the site myself, which is super helpful, plus a 1-year warranty for free updates. The site was optimized for SEO from the start, and I had options to integrate e-commerce or booking tools if needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After buying web design from Up & Gro, I noticed several key improvements. My website was delivered quickly, and it looked way more professional and modern than before. Traffic started increasing, and I saw more engagement from visitors, like spending more time on pages and clicking around. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Up & Gro’s project management was smooth and efficient. They delivered everything on time, sticking to the promised 1-2 week timeline. They were responsive to my needs, making adjustments quickly when I requested changes or had questions. Communication was clear, and they kept me updated throughout the process. If I needed tweaks or additional features, they handled it without delays. Overall, they were professional and easy to work with, making sure I got exactly what I needed.

What was your primary form of communication with Up & Gro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Up & Gro was their combination of affordability and quality. Despite being a budget-friendly option, they delivered a professional website that looked like something from a high-end agency.

Are there any areas for improvement or something Up & Gro could have done differently?

One area for improvement with Up & Gro could be offering more flexibility in design revisions. While they were responsive to changes, having more revision rounds included in the initial package would add value. Additionally, providing more detailed upfront guidance on how to enhance SEO or improve website conversion could help customers maximize their results from the start. Expanding their post-launch support options beyond the first year could also make a difference for businesses looking for longer-term partnerships.

BACKGROUND

Please describe your company and position.

I am the Policy and Farmer Engagement Officer of Farmers for Climate Action

Describe what your company does in a single sentence.

Advocate for Farmers and rural Australians to ensure climate action and economy wide emission reductions. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Up & Gro to accomplish?

• Redesign and refurbish our Climate Smart Farming Toolkit

SOLUTION

How did you find Up & Gro?

Online Search

Why did you select Up & Gro over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Re design the existing climate smart farming toolkit to increase userability, aesthetic, and functionality. Ensure SEO optomisation. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High usership since launch. Aesthetic webpage which we are happy with. key stakeholders pleased and project delivered. 

Explannation of the usability and editing functions so that staff can continue to update and edit as required. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered on time. 

Up and Gro listened to all feedback from FCA and made it very easy to provide input on drafts. 

From a team with not much background knowledge on IT and website systems Up and Gro were able to guide us and work with us to ensure they had the right information and the devliery met the project goals. 

What was your primary form of communication with Up & Gro?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The amount of engagement and commitment to customers was impressive.

Are there any areas for improvement or something Up & Gro could have done differently?

No