GRINGO - Uncomfortable Creativity

BACKGROUND

Please describe your company and position.

I am the General Manager of Júnior Jacques Destiladores

Describe what your company does in a single sentence.

Distill Medronho

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GRINGO - Uncomfortable Creativity to accomplish?

• We wanted to change the traditional perception of medronho. Our goal was to position Júnior Jacques as a premium lifestyle brand, showing the modern, sophisticated soul of the Alentejo to consumers who truly value quality.
• We needed a consistent and professional communication across all our digital channels (social media, emails, and ads) to build trust and connect deeply with a more demanding, high-end audience.
• We wanted to educate the public about our artisanal production process, but in a fresh, visual way. We needed creative content to stand out and capture attention online.

SOLUTION

How did you find GRINGO - Uncomfortable Creativity?

They reach out to us

Why did you select GRINGO - Uncomfortable Creativity over others?

• Pricing fit our budget
• Great culture fit

How many teammates from GRINGO - Uncomfortable Creativity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gringo manages ou digital marketing, managing our social media and website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A increase in organic engagement and views on our social media, mostly thanks to the high-quality photography and vídeos they produce for us.

A significant and steady increase in direct sales on our online store.

A growing and highly engaged community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very professional and orginsed. Always on time and looking to provide answer to our needs

What was your primary form of communication with GRINGO - Uncomfortable Creativity?

Virtual Meeting

What did you find most impressive or unique about this company?

Their creativity, organization, and ability to respond to our needs stand out.

Are there any areas for improvement or something GRINGO - Uncomfortable Creativity could have done differently?

There's always room for improvement. However I like the way Gringo is able to adapt to our needs. 

BACKGROUND

Please describe your company and position.

I am the Managing Director of Akto - Human Rights and Democracy

Describe what your company does in a single sentence.

Human rights and democracy 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GRINGO - Uncomfortable Creativity to accomplish?

• Awareness campaigns
• Communication on social media
• Videos

SOLUTION

How did you find GRINGO - Uncomfortable Creativity?

Personal/work ties for years. Past NGO collab. Led Akto's comms and marketing since day one

Why did you select GRINGO - Uncomfortable Creativity over others?

• Great culture fit
• Company values aligned
• Years of mutual trust and successful past collaboration. Our only choice for Akto since day one.

How many teammates from GRINGO - Uncomfortable Creativity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired GRINGO to act as our strategic and creative partner in revitalizing our brand's communication and digital presence. Their team provided us with comprehensive communication consultancy and developed several creative awareness campaigns that were central to our mission.

Throughout our collaboration, GRINGO was responsible for a wide range of deliverables, including:

• Creative Consultancy & Messaging: Ongoing support in refining how we communicate with our audience and developing ad-hoc communication pieces for various needs.
• Digital & Social Media: They created original content for our social media channels, including a custom stop-motion animation that significantly enhanced our storytelling.
• Website Development: GRINGO provided strategic support for our new website, helping us define the site plan and the overall communication flow for a better user experience.
• Environmental Design: They also handled the design of the signage for our headquarters, bringing our brand identity into our physical space.

Key Deliverables:

• Creative Awareness Campaigns
• Communication Strategy Refinement
• Ad-hoc Communication Assets (Digital & Print)
• Social Media Content & Stop-Motion Animation
• Website Site Plan & Communication Flow Definition
• Headquarters Signage Design
• Strategic Communication Consultancy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of GRINGO’s work was immediately visible in both our digital presence and our standing within the NGO community. Key outcomes included:

• High Industry Recognition: Our creative campaigns received exceptional feedback from peer NGOs, significantly elevating our brand’s credibility from day one.
• Strategic Clarity: The ongoing consultancy was invaluable, providing us with the confidence to make critical decisions regarding our communication flow and brand positioning.
• Successful Launch: We achieved a professional and cohesive brand image across all platforms.
• Increased Engagement: The original content generated high levels of engagement and helped us communicate complex social issues in a fresh, accessible way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GRINGO’s project management is seamless and highly professional. They consistently deliver all items on time and are exceptionally responsive to our needs, even with ad-hoc requests. The team functions as a strategic partner rather than just a vendor, maintaining fluid communication and constant availability for consultancy. 

What was your primary form of communication with GRINGO - Uncomfortable Creativity?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets GRINGO apart is their "Uncomfortable Creativity" philosophy. They don’t just execute tasks, they challenge our assumptions and push us to think deeper about our brand’s impact. Their ability to act as a high-level strategic partner while delivering top-tier creative work, like their unique creative campaigns and stop-motion animations, is rare. They have a deep commitment to our mission, acting as a true extension of our team rather than an external vendor. Their honest, questioning approach and strategic insight have been fundamental to our growth and credibility within the NGO sector.

Are there any areas for improvement or something GRINGO - Uncomfortable Creativity could have done differently?

We don’t have any specific areas for improvement to highlight. GRINGO has been a dedicated partner since our inception, and their strategic guidance has been instrumental to our success. We are very pleased with the current workflow and the results we’ve achieved together.

BACKGROUND

Please describe your company and position.

I am the Market Development Manager, Global Marketing Performance Specialties of Elementis

Describe what your company does in a single sentence.

Elementis is a global specialty chemical company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GRINGO - Uncomfortable Creativity to accomplish?

Creation of creative assets, from graphic design to video

SOLUTION

How did you find GRINGO - Uncomfortable Creativity?

Referral

Why did you select GRINGO - Uncomfortable Creativity over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from GRINGO - Uncomfortable Creativity were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project encompasses the creation of a wide range of creative assets, from graphic design to video production. Just to highlight a few of the key deliverables, we developed:

• Regional brochure for the Americas
• Regional brochure for Europe
• Regional brochure for Asia
• Visual assets for booth displays at various trade shows
• Promotional video for product launches

…among other materials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Among the main measurable outcomes, we observed an increase in click-through rates for the digital assets developed by Gringo compared to the previous ones.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GRINGO has become a reliable partner for Elementis. We rely on them for various creative assets, from graphic design to video, and they consistently deliver solid work. The team is very accessible and easy to communicate with, making the whole process smooth and effective. If you need a creative agency that is talented and quick to deliver, I recommend them.

What was your primary form of communication with GRINGO - Uncomfortable Creativity?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about GRINGO is their ability to quickly understand our objectives and translate them into impactful creative solutions. Their responsiveness and flexibility make collaboration effortless, and their consistent quality across different formats—whether brochures, trade show visuals, or videos—demonstrates a deep understanding of both design and messaging. This combination of speed, creativity, and reliability is what makes them truly unique.

Are there any areas for improvement or something GRINGO - Uncomfortable Creativity could have done differently?

We are extremely satisfied with their work. One of the aspects we value most is their ability to consistently meet deadlines, which is absolutely essential in our day-to-day operations. This reliability makes them a trusted partner for us.